AudioCodes Live for Microsoft Teams

AudioCodes Live Platform for Microsoft Team

AudioCodes Live Platform is a unique service delivery platform offering that combines certified solutions for Microsoft Teams Phone and contact centers, leveraging AI and Azure to enhance user, agent, and customer experience. Complemented by advanced onboarding automation and management tools, this innovative, cloud-based solution delivers seamless Direct Routing and Operator Connect PSTN connectivity along with a range of add-on voice applications.

AudioCodes Live Platform Features:

Calling and Contact Center Consolidation for Microsoft Teams

AudioCodes Live Platform enables you to offer both Teams Phone and contact center services with unrivaled simplicity and efficiency.

Simplified Deployment, Onboarding, and Management

Using service automation, you can streamline deployment, onboarding, and management of your customers’ voice environments, reducing costs and complexity.

Enhance the User, Agent, and Customer Experience

AudioCodes Live Platform leverages AI and Azure cloud services to enhance the user, agent, and customer experience, providing conversational capabilities such as IVR, call recording, and interaction analytics.