Why Doesn’t My SNOM 710 Phone Ring

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: How to extended connection to a remote site. Today, we have more new real questions and answers from VoIP users just like you.

WHY DOESN’T SNOM 710 PHONE RING WHEN SOMEONE CALLS?

Q: I have a Snom 710 phone on my desk at work and it will not ring when someone calls me. I have to look at my computer screen to realize that I have missed another call. How can I solve this problem?

A: There could be many things causing a phone not to ring. Please check to make sure the phone is registered to the phone system first, then check both your phone and phone system to make sure it is not on “do not disturb” (DND) mode.

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Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591