What Do You Know About TBCS?
In the telecom industry, new products, ideas, and companies seem to come and go like the wind, but one thing remains constant-Tennessee Business Communication Services. “TBCS” is proud to celebrate its 30th anniversary in 2008. As a proud component (meaning VoIP Supply) of the growing success story behind TBCS, I personally want to put them on a pedestal for the general public. In hopes of continual growth through the Midwestern states, TBCS has definitely made its mark in a very competitive telecom industry. Having ties to the local Tennessee community, as a Western Kentucky University graduate, this company has won my interest and dedication fully. I take pride in their core competency which has roots deeper than most “one hitter quitter” telecom companies. A proven track record, along with superior telecom knowledge, has set the standard for local telecom installers.
While technology has changed significantly over the years, TBCS’s dedication to customer support has never wavered. Whether it’s a 20-year-old key system (which TBCS still has several under support) or a brand new IP PBX, these daily calls for support are greeted by a friendly live voice and responded to by a courteous local technician. TALK ABOUT CUSTOMER SERVICE!! As a TBCS customer, you can also expect a direct relationship with a personal account manager who will drop by from time to time and physically inspect how things are going. The majority of TBCS’s competitors consider this level of service to be “old fashioned,” but TBCS’s customers wouldn’t have it any other way. VoIP Supply has laid the benchmark throughout the telecom industry for superior customer service; I’m more than honored to see our customer base follow the same “brick road” to success.
TBCS, Inc. is a Nashville, Tenn. based company that began in 1978 and is formerly known as Nashville Telecom. In 1983, the name was changed to Tennessee Business Communication Services and in recent years has become known simply as “TBCS.” President and Founder Larry Featherstone, along with General Manager Steve Mars, have been on board since day one and continue to stay passionately committed in the day-to-day successes of an ever-growing company. In addition to these dedicated individuals stands the General Sales Manager, Sean Wilder. Sean is a “Go Getter” and will be sure to assist, comfort, and inform you on questions that may hold up your transition to a new telephony system.
TBCS has strategic partnerships with some of the most innovative companies in the world, including Vertical Communications/Vodavi, Win Communications, Adtran, Fonality, and TalkSwitch. TBCS also offers support agreements for a variety of other manufacturers, which you’re just a call away from finding out.
