Update on Polycom VVX 1500

Earlier today I wrote a brief piece on the Polycom VVX 1500.

After a smooth and easy setup on the voice side of things, we could not get the video component working. The VVX 1500 performs fine as a SIP endpoint for voice, and the HDVoice audio quality is buttery, as advertised. We could not negotiate video streaming between the two VVX 1500’s we had registered as extension off our Switchvox 4.0 plant however. I contacted Switchvox and quickly learned that the Polycom VVX 1500 is not currently supported on Switchvox 4.0, and that the problems with video negotiation are a known issue that they are working on with Polycom. There is currently no ETA on a fix.

I felt like a kid on Xmas morning opening up a super cool toy, only to find that it takes a non standard battery that they don’t sell in stores where you live. That being said, we are going to test point to point video calls and voice/video calls on Trixbox and Elastix later in the week and I’ll let you know how that goes.

I guess for me it’s back to my beloved Cisco SPA525G….hopefully Polycom and Switchvox are able to complete interop on the video side of things soon.

Garrett Smith

Garrett is the former VoIP Supply CMO.

View Comments

  • Wrong - it is also supported on Objectworlds UC Server. We have used it sucessfully to make/receive video calls between VVX 1500's on this platform.

Share
Published by
Garrett Smith

Recent Posts

Webinar: Snom Router Phones Meet 3CX | January 2025

https://youtu.be/HZUjY5TaEno?si=HMz0f0Y5OwDLC1-N In this webinar, we'll cover everything you need to know about enhancing your experience…

3 hours ago

Watch Now: 2025 January VoIP News Update

https://youtu.be/vx5t7gt3ceg?si=U-7WW9NylVkoKyXu We're so excited to bring you the first episode of the VoIP News Update…

1 day ago

Fanvil Link Mobile Application Walkthrough Video

https://youtu.be/4fdqGYd2Zns?si=wBffhTwHe-6mYOtS The long-awaited and exciting Fanvil Link Mobile Application is here! Now, like never before,…

6 days ago

How To: Create the Perfect Match for Hybrid Workplaces with Microsoft Teams & VoIP Technology

Hybrid work in the U.S. has boomed since 2020, with 53% of remote-capable employees now…

1 week ago

CyberData Terminus Cloud Control Webinar | January 2025

https://youtu.be/z4w7Typ_Shc CyberData Terminus Cloud Control is here! Thanks to advanced innovation at CyberData, customers can…

2 weeks ago

Watch Now: 2024 December VoIP News Update

https://youtu.be/vV0BDOCGiKs?si=jFrelg8-ddbcLhTC In the December VoIP News Update, two exciting developments in the VoIP space were…

1 month ago