Categories: Small Business VoIP

The VoIP Addict’s Guide: Using the Elastix to FreePBX Conversion Tool

When we first learn that Elastix had suffered an untimely demise, we were a little surprised. The good folks at Palo Santo had built a well-known and loved the platform that seemed to do all its capabilities. Elastix’s popularity was widespread across the globe, which now causes a problem for those still using a platform that’s no longer commercially supported.

While you can still download, install, and use Elastix, you won’t be receiving any updates or security patches, and for businesses that rely on VoIP technology as a critical service, that’s a big problem. Thankfully, our friends at Sangoma created a script to move your Elastix configuration to a new installation of FreePBX, for those of you considering it as an alternative. This is possible because FreePBX is embedded into the background inter-workings of Elastix which enabled its phone system functionality. We read through Sangoma’s conversion documentation and decided to give it a try.

Because we are traversing two very different versions of FreePBX, not everything will make it over on a conversion.

What won’t make it over:

  • Call History (CDR)
  • Fax Configuration
  • Custom Configuration Files
  • Call Queue Metrics
  • Anything not a core FreePBX module
  • Operating system and network settings

What will transfer:

  • Extensions
  • Routes
  • Trunks
  • MOH
  • IVRs
  • Ring Groups
  • Queues
  • Custom music on hold
  • Voicemails
  • Voicemail Greetings
  • System Recordings

To test, we set up an Elastix 2.5 installation with some extensions, a call queue, some routes, a trunk, and ring groups.

The official instructions from Sangoma can be found here.

Pre-requisites:

  • You’ll need an installation of FreePBX version 10.33.66 x64, that’s activated
  • Run the FreePBX Firewall wizard and use all of the default options
  • Your Elastix system must be at a minimum based on FreePBX version 2.9
  • Both systems must have full network access to each other (check your firewalls)

The Procedure:

  • Console into your new FreePBX install and run the command

  • Leave the field blank and press enter, FreePBX will indicate “Waiting for Donor”

  • Cody the generated slot identifier, then run the same command on Elatix.

  • Enter in the slot identifier where it asks for the “Conversion ID”

  • Type “Y” when prompted “Do you want to copy/tftpboot to the new machine” if you have provisioned phones in Elastix, otherwise type “N”
  • Watch the maigc happen! (Elastix Left, FreePBX Right)

Once complete, you will need to disable your trunks in Elastix, or shut the system down, and then enable them in FreePBX. They will be disabled by default to avoid registration issues.

You’ll find your extensions retain the same passwords so your phones will register without any modifications to their internal settings. However, if you experience issues with phone registrations, check your firewall on FreePBX and make sure you are allowing SIP from the correct interface.

Enjoy your newly converted phone system!

Happy VoIPing!

Marc Spehalski

Marc started with VoIP Supply in August of 2015 as the senior VoIP engineer but now operates as outside consultant. He has a diverse background in communication systems acquired in both the military and civilian world but largely focuses on open source VoIP.

Share
Published by
Marc Spehalski

Recent Posts

Did You Know? VoIP Products Are Leading the Charge in Green Tech with Energy Efficiency?

In our gadget-loving, planet-hugging era, businesses are on the hunt for solutions that boost productivity…

2 days ago

Watch Now: 2024 October VoIP News Update

https://youtu.be/d167qfC_qCk?si=DVchHuXW_UT5dD8l Your October VoIP News Update is here! Tune in to get all the latest…

1 week ago

How To: How to Secure Your IP Paging System

Paging Dr. Smith, Clean Up Aisle 2, Johnny Report to the Office, Lost Car Key…

1 week ago

Shift from NEC to Sangoma: Powerful On-Prem Solutions for Business Webinar | October 2024

https://youtu.be/G8fuKPL8fSs?si=MIOeKuJM8S09K8px The time has come to make a switch from NEC, but we understand that…

1 week ago

October Hardware Roundup

S33 DECT Handset: Offers exceptional voice clarity and reliable connectivity for uninterrupted conversations. With durable…

1 week ago

Q&A: What Role Does Encryption Play in Protecting VoIP Communication?Q&A: 

I don’t know about you but when I heard the word encryption, I would think…

2 weeks ago