Categories: Technical Advice

Tech Tip: Programming a Hold Button on the Snom 300

The Snom 300 has everything you could ask for in a budget-minded, business class SIP desk phone…..Dual RJ45 Ethernet Ports, 2-Line LCD Display, Power Over Ethernet and G.729a support. At a street price of $119.95, the Snom 300 represents a tremendous value.

The only gripe I have heard levied against the Snom 300 is the lack of a pre-programmed “hold” key on the phone. Turns out, this is an easy fix….thanks goes out to Tom Ostrander, Eastern Regional Channel Manager at Snom for sharing the workaround with us.

Here is how you would program one of the function buttons into a hold button on a Snom 300:

1. You can reprogram any of the following four buttons on the Snom 300 into a hold button: Redial, Directory, Transfer, Mute (you can also change Line 1 & Line 2 but I don’t know why you would want to do that).

2. Go to the web GUI for the phone (by typing the IP address for your Snom 300 into the web browser on your computer)

3. Go to Function Keys

4. You will make the change under the column for number, the change will be to F-R for whichever key you want to change to hold. For example if you want to change the Directory key to the hold button you would change F_ADR_Book to F_R

5. PRESS SAVE. The directory button is now a hold button and you can re-label it if you would like to.

Garrett Smith

Garrett is the former VoIP Supply CMO.

View Comments

  • Another easy way to put a call on hold on a snom 300 would be to hit the line button you are talking on. For example if you are on line 1 you can press the line 1 button, and that will also put the call on hold. This is a way around a dedicated hold button.

  • this is great info. I know when i first started using a Snom phone, the hold feature was the one thing i had trouble with! Glad to know it was just me :-)
    Otherwise i have been happy with Snom.

  • Can you confirm what firmware version(s) work for pressing the line key to hold? Reason I ask is that this feature is not working for me. Also, it is not listed in the Snom 3x0 user manual that I downloaded from wiki.snom.com. When I have a call in progress and I press the lighted line button I hear a beep in the handset.

    Thoughts? Anyone else experience this? The Web is surprisingly quiet on this subject...

    Thanks,
    MC

  • Where can I get prefabricated function key labels for the Snom 300? I want to change "Redial" and "Directory" be "L 3" and "L 4"

  • What firware version are you using??? I'm on 8.7.2.16 and these options do not exist? has thisfunctionality been removed???

Share
Published by
Garrett Smith
Tags: Snom

Recent Posts

Did You Know? VoIP Products Are Leading the Charge in Green Tech with Energy Efficiency?

In our gadget-loving, planet-hugging era, businesses are on the hunt for solutions that boost productivity…

4 days ago

Watch Now: 2024 October VoIP News Update

https://youtu.be/d167qfC_qCk?si=DVchHuXW_UT5dD8l Your October VoIP News Update is here! Tune in to get all the latest…

1 week ago

How To: How to Secure Your IP Paging System

Paging Dr. Smith, Clean Up Aisle 2, Johnny Report to the Office, Lost Car Key…

2 weeks ago

Shift from NEC to Sangoma: Powerful On-Prem Solutions for Business Webinar | October 2024

https://youtu.be/G8fuKPL8fSs?si=MIOeKuJM8S09K8px The time has come to make a switch from NEC, but we understand that…

2 weeks ago

October Hardware Roundup

S33 DECT Handset: Offers exceptional voice clarity and reliable connectivity for uninterrupted conversations. With durable…

2 weeks ago

Q&A: What Role Does Encryption Play in Protecting VoIP Communication?Q&A: 

I don’t know about you but when I heard the word encryption, I would think…

2 weeks ago