Categories: Technical Advice

Tech Tip: Programming a Hold Button on the Snom 300

The Snom 300 has everything you could ask for in a budget-minded, business class SIP desk phone…..Dual RJ45 Ethernet Ports, 2-Line LCD Display, Power Over Ethernet and G.729a support. At a street price of $119.95, the Snom 300 represents a tremendous value.

The only gripe I have heard levied against the Snom 300 is the lack of a pre-programmed “hold” key on the phone. Turns out, this is an easy fix….thanks goes out to Tom Ostrander, Eastern Regional Channel Manager at Snom for sharing the workaround with us.

Here is how you would program one of the function buttons into a hold button on a Snom 300:

1. You can reprogram any of the following four buttons on the Snom 300 into a hold button: Redial, Directory, Transfer, Mute (you can also change Line 1 & Line 2 but I don’t know why you would want to do that).

2. Go to the web GUI for the phone (by typing the IP address for your Snom 300 into the web browser on your computer)

3. Go to Function Keys

4. You will make the change under the column for number, the change will be to F-R for whichever key you want to change to hold. For example if you want to change the Directory key to the hold button you would change F_ADR_Book to F_R

5. PRESS SAVE. The directory button is now a hold button and you can re-label it if you would like to.

Garrett Smith

Garrett is the former VoIP Supply CMO.

View Comments

  • Another easy way to put a call on hold on a snom 300 would be to hit the line button you are talking on. For example if you are on line 1 you can press the line 1 button, and that will also put the call on hold. This is a way around a dedicated hold button.

  • this is great info. I know when i first started using a Snom phone, the hold feature was the one thing i had trouble with! Glad to know it was just me :-)
    Otherwise i have been happy with Snom.

  • Can you confirm what firmware version(s) work for pressing the line key to hold? Reason I ask is that this feature is not working for me. Also, it is not listed in the Snom 3x0 user manual that I downloaded from wiki.snom.com. When I have a call in progress and I press the lighted line button I hear a beep in the handset.

    Thoughts? Anyone else experience this? The Web is surprisingly quiet on this subject...

    Thanks,
    MC

  • Where can I get prefabricated function key labels for the Snom 300? I want to change "Redial" and "Directory" be "L 3" and "L 4"

  • What firware version are you using??? I'm on 8.7.2.16 and these options do not exist? has thisfunctionality been removed???

Share
Published by
Garrett Smith
Tags: Snom

Recent Posts

Fanvil i62 Outdoor Audio & Video Door Phone: How to SIP Register and Program RFID Card

https://youtu.be/y3X1PcrK6i8?si=qWPgzDNhhngcsk_a In today's world, security is one of the most important things to have for…

1 day ago

Did You Know: Yealink Teams Phones (MP54, MP56 and MP58) Support Multi-Paging?

Whether you're working from home or at the office, Yealink’s MP Series phones have you…

3 days ago

Watch Now: 2025 February VoIP News Update

https://youtu.be/N-lzdnATPgk?si=DSbuMOrj16Vm4B1v Your February VoIP News Update is here! up first this month is the brand-new…

1 week ago

LINKVIL by Fanvil W610H & W710H IPCT Multi-Cell Solution Webinar

https://youtu.be/n5ixmNJo62A?si=iJZ9FBON2586xgpG It's time to unleash mobility with LINKVIL by Fanvil's new multi-cell solution! This webinar…

1 week ago

How To: Upgrade & Save Money on IP Paging in Educational Environments

Before I was in digital marketing, I was a teacher. For 7/12 years I taught…

3 weeks ago

Snom D815 SIP Phone Product Feature Video & How to Connect to WiFi

https://youtu.be/kHJZnDYyQQ8?si=2ZLrtFUrnnidxWoq See the Snom D815 SIP Phone like never before in this exclusive Product Feature…

4 weeks ago