Tech Tip: Programming a Hold Button on the Snom 300
The Snom 300 has everything you could ask for in a budget-minded, business class SIP desk phone…..Dual RJ45 Ethernet Ports, 2-Line LCD Display, Power Over Ethernet and G.729a support. At a street price of $119.95, the Snom 300 represents a tremendous value.
The only gripe I have heard levied against the Snom 300 is the lack of a pre-programmed “hold” key on the phone. Turns out, this is an easy fix….thanks goes out to Tom Ostrander, Eastern Regional Channel Manager at Snom for sharing the workaround with us.
Here is how you would program one of the function buttons into a hold button on a Snom 300:
1. You can reprogram any of the following four buttons on the Snom 300 into a hold button: Redial, Directory, Transfer, Mute (you can also change Line 1 & Line 2 but I don’t know why you would want to do that).
2. Go to the web GUI for the phone (by typing the IP address for your Snom 300 into the web browser on your computer)
3. Go to Function Keys
4. You will make the change under the column for number, the change will be to F-R for whichever key you want to change to hold. For example if you want to change the Directory key to the hold button you would change F_ADR_Book to F_R
5. PRESS SAVE. The directory button is now a hold button and you can re-label it if you would like to.
6 Comments
Another easy way to put a call on hold on a snom 300 would be to hit the line button you are talking on. For example if you are on line 1 you can press the line 1 button, and that will also put the call on hold. This is a way around a dedicated hold button.
this is great info. I know when i first started using a Snom phone, the hold feature was the one thing i had trouble with! Glad to know it was just me 🙂
Otherwise i have been happy with Snom.
Can you confirm what firmware version(s) work for pressing the line key to hold? Reason I ask is that this feature is not working for me. Also, it is not listed in the Snom 3×0 user manual that I downloaded from wiki.snom.com. When I have a call in progress and I press the lighted line button I hear a beep in the handset.
Thoughts? Anyone else experience this? The Web is surprisingly quiet on this subject…
Thanks,
MC
Where can I get prefabricated function key labels for the Snom 300? I want to change “Redial” and “Directory” be “L 3” and “L 4”
What firware version are you using??? I’m on 8.7.2.16 and these options do not exist? has thisfunctionality been removed???
You can’t get to snom’s web GUI in your firmware version?