Categories: Small Business VoIP

Switchvox 7.1: How to Assign a Desktop Softphone to a User

Digium Switchvox is known for its simplicity and full features. Today, we are going to show you how to assign a desktop softphone to a user.

How to Assign a Desktop Softphone to a User on Switchvox 7.1

To accomplish this, first you need to find out if your user has a SIP phone extension. If not, you will need to create an extension first and then use Manage Phones tool to assign a phone to a user’s main extension. Let’s go through the steps together:

  1. Open Setup > Extensions:To create extensions and find the Manage Phones tool for an extension.

  1. Find the extension from the list and click on its Manage Phones action.
  2. Assign a Switchvox Desktop Softphone for the Main extension or for one of the person’s additional phone extensions.

That’s it! Please note that a user with multiple phone extensions can only have one that is a desktop softphone.

Have you tried Switchvox 7.1? What’s your experience? If you want to learn more about Digium Switchvox, be sure to check out our webpage!

Ying-Hui Chen

Ying-Hui ( Evy), has been working at VoIP Supply since November 2015. She is currently working in the Marketing Department helping with market research, SEO analysis/ tracking, email marketing and blogs. Connect with her on LinkedIn.

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Ying-Hui Chen

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