Did you know? The FCC has passed the TRACED Act which requires all communication service providers to implement STIR/SHAKEN and/or some form of robocall mitigation within their VoIP network.
Have you ever got a recorded message phone call? These calls generated by computerized autodialers are called robocalls. They are mostly associated with political and telemarketing campaigns.
TRACED Act is the first federal law designed to curb unwanted robocalls. Autodialers sometimes alter their caller ID to make it seem like it’s from a legitimate business or organization, so it’s difficult to catch these calls. Therefore, the FCC established the STIR/SHAKEN standards which use digital certificates from the carriers to assure call recipients that a caller ID has not been altered.
The TRACED Act was passed in December 2019 and all service providers are now required to implement STIR/SHAKEN call authentication and robocall mitigation measures by June 2021.
VoIP Innovation’s robocall mitigation solution protects your customers with a simple and integrated service that combines behavioral analytics, caller authentication, and verification.
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