We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.
Below are your VoIP questions answered – Real questions from real people just like you.
Q: How do you connect two calls to make a conference call [Polycom IP 5000] whether they call in or we call out?
A: The Polycom SoundStation IP 5000 Conference Phone is a 1-line SIP phone that allows you to create conferences with up to two other groups or, callers.
There’s a couple of ways to host a conference:
After you set up the conference, you then have 3 options:
Now that the basics are out of the way lets get to your two scenarios.
Scenario #1: Both Conference Parties Call-In
You’ll be using the “Join” soft key in this example:
Scenario #2: You Call Both Parties to Set Up Conference Call
You’ll be using the “Conference” soft key in this example:
For all the detailed features and functions, check out the Polycom IP 5000 User Guide.
What’s so great about the IP 5000, it’s been around for a few years now, you ask? One reason is the echo cancellation because, as this funny Polycom vid points out, you don’t want your calls to sound like someone’s talking over your shoulder:
For a more detailed overview of the IP 5000, watch our video here:
Check back next time for more VoIP Q & A.
Thanks for your questions!
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View Comments
It doesn't appear that there is a place to use a headphone on the Polycom IP5000 for a time when you might want a more personal call in the room instead of on speakers - is that correct?
Hi Doris, Thanks for your comment. That's correct. Unfortunately, Polycom IP 5000 doesn't have a port for a headphone.