Polycom IP 335 Released

On Halloween, Polycom released its latest edition to the Soundpoint IP family, the Polycom IP 335.

The Polycom IP 335 will complete Polycom’s “HD” voice line-up acting as the entry level 2 line HD voice phone. The IP-335 looks very similar to the IP 331 but has some upgrades. The IP-335 will support the following:

  • 2 Line or SIP accounts supported
  • HD Voice
  • RJ-9 headset jack (instead of the 2.5mm jacks that come suited on the IP-331)
  • White-Backlit Display
  • Dual Ethernet Ports (one for your LAN connectivity, one for your PC)
  • POE (Does not ship with AC adapter)
  • Cell Phone Interference
  • Electronic Hookswitch (EHS) compatible

Pre-orders on the new IP 335 will start today with orders shipping later this week. Polycom’s stated MSRP is $199.00.

Now Polycom is not replacing the IP 330/IP 331 with the IP 335. Polycom will still offer the IP 330 and IP 331, but has hinted that the IP 330 will stop shipping in December of this year and has already EOL’ed the handset this past August.

Polycom will continue to support the IP 330 for the next 5 years or through 2014. The IP 331 will be replacing the IP 330, with the 321 replacing the 320 with the only difference being that the IP 331/321 has additional internal memory. Polycom has estimated that soon their future releases of SIP firmware and bootrom will require higher amounts of memory, and the IP-330-320 will not be able to support these requirements. Nothing in regards to functionality will be taken away from what currently is supported on the IP 320/ 330. Polycom will not honor any trade ups to the IP 331/321 for the IP 330/320’s.

Garrett Smith

Garrett is the former VoIP Supply CMO.

View Comments

  • Here at Vintalk we recommend Polycom whenever possible. Anyone familiar with Polycom knows how reliable their phones are and how amazing the sound quality is. Polycom's HD Voice, using the G.722 Codec, is second to none.

  • Hands down the biggest advantage this IP 335 has over the IP 331 is the RJ-9 headset port. When you price out a IP 331 and a barrel 2.5mm to RJ-9 adapter it ends up at about the same price as a IP 335. Plus, those barrel adapters may not offer the same sound quality as just going straight RJ-9. The other feature differences are nice-to-haves but I think most customers are not going to pay more for them. On a low end IP Phone customers are looking for very basic features with high quality audio. In the end, the phone is only as good as the system it is connected to. The IP 331 has been a big seller to customers of Interactive Intelligence. We're predicting a swing to the IP 335 because of the RJ-9 port.

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Garrett Smith

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