It’s official! Grandstream’s GWN Series Cloud Controller is Now Available

May 31, 2018 by Ying-Hui Chen

Earlier this year, Grandstream released the beta testing for their latest innovation: GWN.Cloud, which drew a lot of attentions and interests from many VoIP users. Today, Grandstream finally announced the official release of this new cloud controller! Here’s what you need to know about GWN.Cloud:

What is GWN.Cloud?

GWN.Cloud is an enterprise-grade cloud WiFi management platform designed for the GWN series WiFi access points that allows installers, network managers and end-users to quickly deploy WiFi networks at a blink of an eye! Best of all…. it’s all free!

What does GWN.Cloud do?

GWN.Cloud allows users to manage and view real time reports for the entire WiFi networks across multiple locations simply via a mobile app or a web browser. It doesn’t matter how big or small your organization is, or how many WiFi APs you have, GWN.Cloud is equipped to provide you a secure, centralized WiFi network management platform for all of your APs.

GWN.Cloud Key Benefits

High reliability thanks to being hosted on Amazon Web Services (AWS) with 99.99% uptime
Virtually unlimited scalability with no restrictions on the number of sites or APs
Supports customizable vouchers and built-in captive portals with customizable landing pages
Real-time network monitoring, schedules, time policy, and various other control tools, as well as configurable alerts
In-depth graphical reports broken down by network, AP, client and more

How to Sign Up for GWN.Cloud

GWN.Cloud is currently available to the public for free! To use GWN.Cloud, you need to create an account at www.gwn.cloud and add your GWN series APs to the account.

Helpful links:

Have questions? Our VoIP experts are just a call away. Contact us at 1-800-398-8647!

SD WAN In the Know Part I: What Is SD WAN? How Does It Work?

May 30, 2018 by Ying-Hui Chen

If you are one of the billion VoIP users in the world, you must have heard about SD WAN by now. It is surely a big buzzword lately as we are more aware of the importance of VoIP security and call quality. So let’s find out what’s all the buzz about!

What is SD WAN?

SD-WAN stands for “Software Defined Wide Area Network”. It is a new technology that centrally connects and manages multiple locations using a variety of internet connections.

How SD WAN Works

When SD-WAN is utilized on the Cloud-based controller, it doesn’t matter how many locations you have or how far they are from each other, as long as the devices connect to your SD-WAN provider, you’ll have a singular infrastructure to manage your entire network easily. Now you can remotely program edge devices and reduce provisioning time and costs!

Unlike a traditional system, SD-WAN senses the quality of all your connections and routes the traffic to the best path to optimize your call quality and make sure your system is up and running seamlessly at all times.

Are you looking for an SD-WAN solution? Check out SimpleWan, one of our best SD-WAN partners that provide traffic shaping solution, SD-voice, bandwidth management, and more services.

Ribbon Communications also has SD-WAN solutions including:

Click here to see more SD-WAN providers or call one of our VoIP experts at 1-800-398-8647 to have all your questions answered today! In the SD WAN In the Know Part II, we will be discussing more reasons why our customers choose SD WAN and how secure SD-WAN is for businesses. Stay tuned!

FBI Security Alert: Reboot your Home or Office VoIP Routers Immediately

by Ying-Hui Chen

May 29th, 2018 – According to FBI, many computer routers that connect US homes and businesses to the internet may be hacked or infected by malware. The malware may steal users’ personal data or cripple your website service.

“Foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide,” the FBI said in a warning released on Friday.

What can you do?

Reboot your home or office routers immediately
Disable remote management settings on the router
Update your login with a secure password
Make sure your security is updated to the latest available version of firmware

It’s important to regularly update your firmware and have the latest VoIP networking equipment to ensure that your VoIP system is well protected from intruders.

If you need help with upgrading switches, routers, session border controllers, or other security appliances, call one of our VoIP consultants at 1-800-398-8647 today!

What VoIP Headsets will work with Sangoma s500 and a mobile phone?

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: How to Determine if my AudioCodes Gateway supports an FXO or FXO G module? Today, we have more new real questions and answers from VoIP users just like you.

What VoIP Headsets will work with Sangoma s500 and a mobile phone?

Q: Is there an alternative to Plantronics CS540 VoIP Headset that will pair with a Sangoma s500 and a cell phone?

A: Yes, the Savi 740 will work with both. For the VoIP Phone, you will need an EHS30 to work. You can also check out other VoIP headsets here!

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

VoIP Supply’s Refresh brings Spring Savings

May 23, 2018 by Youleidy Vega

Have you heard about VoIP Supply Refresh, our refurbished line of VoIP products? If you are in the telecommunications industry and are an end user or a reseller using or deploying IP Phones and you have not heard about Refresh by VoIP Supply then you are missing out! But no worries, I’m here to fill you in! Refresh is a great resource for anyone interested in purchasing quality VoIP phones for the fraction of the cost of a new model.

Refresh offers refurbished phones that provide the “new-phone-experience” on a budget. But don’t be fooled and think that since Refresh products are refurbished they are not reliable, on the contrary, our Refresh products are hand selected from the best-used phones. After the selection process, the phones undergo a 10-Step reconditioning process that covers all the bases, from appearance to functionally.

What’s better? Refresh products come with a 6-month no questions asked warranty. If anything is wrong with your product, we will replace it.

It’s no wonder Refresh has been going strong since its launch in 2004.

Take a look at our featured Refresh Polycom phones for the Month of May and smell the flowers!, or, phones…ehh, either way, all good stuff here!

Polycom VVX 500 ($124.99)

This is a high-end IP Phone with enhanced business features to help facilitate the work life of a busy manager or secretary.

VVX 500 Features at a glance:

12 Line appearances
Polycom HD Voice
3.5-in TFT LCD display
Dual Gigabit RJ45 Ports
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)
UC Software and Polycom Desktop Connector to PCs; keyboard and mouse sharing
Microsoft Exchange calendar integration
Touch-screen interface
Expandable accessories for video and wireless
Open application platform and Web browser
Simple, flexible and secure provisioning options
Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)

Read the Polycom VVX 500 Datasheet

Polycom VVX 410($107.99)

This is a mid-range IP Phone with a color screen, It is perfect for any employee who handles a busy call volume on a regular basis.

VVX 410 Features at a glance:

12 Line appearances
Polycom HD Voice
3.5″ (320×240) Backlit Color LCD
Dual Gigabit RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)
4-way navigation cluster with center “select” key
Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)

Read the Polycom VVX 410 Datasheet

Polycom VVX 300 ($72.99)

This is an entry-level IP Phone with a charm. It has a sleek, clean design and a backlit grayscale display. This IP phone is ideal for cubicle workers and shared public areas.

VVX 300 Features at a glance:

6 Line appearances
Polycom HD Voice
208×104 Backlit 8 Level Grayscale graphical LCD
Dual 10/100 RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)
4-way navigation cluster with center “select” key
Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)

Read the Polycom VVX 300 Datasheet

New VoIP Hardware Roundup May 2018: New DECT Solution, Headsets and more!

May 21, 2018 by Ying-Hui Chen

Have you checked out the latest VoIP hardware this month? If you are looking to upgrade your VoIP system, there’s no time like present! Let me quickly walk you through the latest innovations this May:

The Yealink W41P DECT Solution

If you are looking for a full desk phone DECT solution, definitely check out the new Yealink W410 package! This solution includes the Yealink T41S, the Yealink W60 base station, and the Yealink DD10K.

Easy Installation without Wired LAN
DECT Technology
2.7″ 192×64-pixel graphical LCD with backlight
HD voice: HD handset, HD speaker
4 context-sensitive “soft” keys
15 paperless DSS key

See the W41P Datasheet

The DD10K dongle is created to support T41S/T42S, allowing it to work as a handset when you pair it with the W60B DECT base.

Supports Yealink SIP- T41S/T42S with FW 66.82.0..35 only
Reliable Connection
Ease-of-use
Plug and Play
High Transmission Rate

See the DD10K Datasheet

Yealink YHS33 Over-the-Head Headsets

The YHS33 is an over-the-head style headset designed for reducing listening fatigue. The unique Quick Disconnect feature provides walkaway convenience, allowing users quickly leave for a short time or switch to other sound equipment.

Combine comfort, durability, premium quality and brilliant sound, the YHS33 is one of a kind headset you can’t miss out!

Wideband audio for more natural sound and clearer conversations
Premium audio assures quality customer communications
Ultra microphone noise canceling
Ergonomic design for all day comfort
330° pivoting microphone boom

See the YHS33 Datasheet

The Jabra Engage Series DECT Headsets

Do you have bad audio quality when you connect a large number of wireless headsets within a limited area? Try the Jabra Engage series DECT Headsets! This series connects 3x as many users without impacting your call experience.

Providing quality audio up to 150 meters/ 490 feet from the DECT base, this professional wireless headset offers advanced noise cancellation, all day talk time and the added bonus of an integrated busy light.

Binaural headset
Busylight indicator
Up to 13 hours of talk time
Connect up to 5 devices at once
Modern base with a small footprint
150m/490ft DECT range

Download the Engage Series Datasheet

So there you have it! Want to get first hand information of the latest VoIP hardware or news? Subscribe to our newsletter(s) today!

Refurbished Polycom VVX410 Review: Like-New VoIP Phones at a Lower Cost

May 17, 2018 by Steve Lopian

Our Refresh program is one of a kind. It is the opportunity to purchase “like-new” VoIP equipment at a lower cost. This is especially nice for resellers and business owners buying in larger quantities.

While we cover all VoIP Equipment, VoIP phones are number one when it comes to our Refresh products. Our experts go through a rigorous 10 step process to ensure that the physical and internal quality of our phones is top notch! And not only that, but we also cover your purchases with a six-month warranty!

Of course, this is all talk. I’m sure most of you at this point are saying “well, let’s see one!” and that’s why we made this video! Take a closer look at one of our Refreshed Polycom VVX 410s and find out just how stellar our Refresh products are!

Have you purchased Refresh products from VoIP Supply? If so, what has your experience been like? We want to know!

Switchvox Cloud by Digium: More Than Just a Hosted Phone Service

May 16, 2018 by Ying-Hui Chen

Are you looking for an affordable and feature-rich hosted VoIP service? Consider Switchvox Cloud by Digium, a cloud-based Unified Communications (UC) solution for small and medium-sized businesses searching for enterprise-class features at an affordable price!

Why Switchvox Cloud by Digium?

Switchvox Cloud is more than just a hosted IP PBX; it is a full-featured, affordably priced UC cloud solution, starting at only $12.99 per user!

Switchvox Cloud is based on Digium’s award-winning Switchvox business phone system. Users enjoy the same features and flexibility of the premises-based Switchvox phone system but, this time, in the Cloud.

Don’t have that many users? No a problem. Switchvox Cloud features are easily accessible to businesses with as few as five users or even with hundreds of users!

What’s Included in Switchvox Cloud?

With Switchvox Cloud, you have access to mobility, call queues, voicemail, unified messaging, presence, chat, IVRs, integration with Salesforce CRM, monitoring, reporting, on-demand recording, and more!

Dedicated local number (DID) per extension
Unlimited local and long distance calling per extension
Unlimited extension-to-extension calling
HD Voice
Personalized Switchboard for every user
Mobile device support
Call Queues
Visual Voicemail
Detailed reporting
Conference calling
IVR and auto-attendant
See a full list of features here.

Best of all, all of the features are included with no additional licensing fees, which makes Switchvox Cloud the best choice for your hosted solution!

Download the Switchvox Cloud Brochure

Where to Start with Switchvox Cloud?

The Switchvox Cloud offers two flexible pricing options to fit any business need. The metered plans start at $12.99 per user and the unlimited plans start at $29 per user.

Not sure if the Switchvox Cloud is what you need? Try it completely risk-free for 30 days! Contact one of our VoIP consultants at 1-800-398-8647 today for more details.

How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?

by Ying-Hui Chen

In previous Mom’s calling Q&A series, we have discussed: What would be a good replacement for the Barracuda CudaTel Box? Today, we have more new real questions and answers from VoIP users just like you.

How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?

Q: I have a remote customer and they have an AudioCodes Mediant 1000 gateway with some FXO modules installed. I wanted to determine if their modules were FXO or FXO G modules. How can I determine this?

A: The standard FXO module supports outdoor and indoor (lightning protection) loop-start signaling. The FXO G module supports both loop- and ground start signaling (but only supports indoor protection).

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

It’s official! Grandstream’s GWN Series Cloud Controller is Now Available

What is GWN.Cloud?

What does GWN.Cloud do?

GWN.Cloud Key Benefits

How to Sign Up for GWN.Cloud

SD WAN In the Know Part I: What Is SD WAN? How Does It Work?

What is SD WAN?

How SD WAN Works

FBI Security Alert: Reboot your Home or Office VoIP Routers Immediately

What can you do?

What VoIP Headsets will work with Sangoma s500 and a mobile phone?

What VoIP Headsets will work with Sangoma s500 and a mobile phone?

STAY TUNED

VoIP Supply’s Refresh brings Spring Savings

Polycom VVX 500 ($124.99)

Polycom VVX 410($107.99)

Polycom VVX 300 ($72.99)

New VoIP Hardware Roundup May 2018: New DECT Solution, Headsets and more!

The Yealink W41P DECT Solution

Yealink YHS33 Over-the-Head Headsets

The Jabra Engage Series DECT Headsets

Refurbished Polycom VVX410 Review: Like-New VoIP Phones at a Lower Cost

Switchvox Cloud by Digium: More Than Just a Hosted Phone Service

Why Switchvox Cloud by Digium?

What’s Included in Switchvox Cloud?

Where to Start with Switchvox Cloud?

How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?

How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?

STAY TUNED

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