Grandstream GVC3210 Video Conferencing Solution is now certified with BroadSoft’s Broadworks

August 24, 2018 by Ying-Hui Chen

Grandstream Networks today announced that their GVC3210 video conferencing is now fully interoperable with BroadSoft’s Broadworks platform. Now all BroadSoft Business Platform users can create their video conferencing solution with Grandtream’s GVC3210 without a hassle!

The GVC3210 video conferencing endpoint is an all-in-one solution for small to medium businesses. This device provides powerful UC features and runs on on Android 6.x operating system with full access to applications in the Google Play Store. With this certification, Grandstream’s complete Unified Communications portfolio is fully interoperable with BroadSoft, which gives Grandstream the privilege to offer BroadSoft service providers and enterprises a one-stop-shop for all the endpoints communication needs.

Grandstream’s GVC3210 provides unique features including:

  • Sharp HD video resolutions up to 4k Ultra HD
  • Runs on Android 6.x operating system with full access to applications in the Google Play store
  • Built-in Bluetooth for use with Bluetooth speakers/ microphones, keyboards, data exchange, etc.
  • Integrated dual-band WiFi to pair with video and web conferencing service
  • Built-in 4-MIC array with beam-forming, support for external audio equipment and innovative Noise Shield technology
  • Advanced camera with 16M pixel CMOS sensor, 90 FOV wide-angle lens, and ePTZ for easy camera view adjustments
  • Support for Miracast wireless content sharing to share a presentation with conference attendees
  • Integrated 1x HDMI in, 2x HDMI out, and 2x USB

Learn more about the GVC3210 video conferencing here!

Sangoma Announces Transformative Acquisition of Digium

MARKHAM, ON, Aug. 24, 2018 – Sangoma Technologies Corporation (TSX VENTURE: STC), a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud, has entered into a definitive agreement on August 23, 2018 to acquire all of the outstanding shares of Digium, Inc. The deal is expected to close on or about August 31, 2018, subject to customary closing conditions.

Digium is the creator of Asterisk, the most widely used open source communication software in the world, along with Sangoma’s FreePBX. The company offers a comprehensive product portfolio including Digium’s cloud-based UCaaS (Unified Communication as a Service) platform, the Switchvox premise-based phone system, a complete range of IP phones, and a full suite of Asterisk software and connectivity products. Founded in 1999, Digium is a true pioneer in the communications market, launching the open source segment of telecom, and is one of the industry’s best known, most respected brands.  It is headquartered in Huntsville, Alabama, is privately held and venture-backed, with over 40% of sales in recurring services revenue to a huge customer base around the world.

Reaching a New Milestone in Scale

“Sangoma and Digium have a long history of working together, while also competing in the marketplace, and have gotten to know each other very well over the years.  Our relationship and mutual respect allows us both to know that the strategic fit between the two businesses really is excellent”, said Bill Wignall, President and CEO of Sangoma. Wignall continued, “This transaction will add very meaningful sales, create market leadership in our segment, increase recurring revenue materially, and allow us to nicely leverage our complementary businesses.  During a time of industry consolidation, this transformative merger is another bold step for us in implementing our strategy to scale up and increase shareholder value, by augmenting our organic growth with complementary M&A opportunities.  To the new staff that will be joining us, I’d like to welcome you to the growing Sangoma family.  To our Digium customers and partners around the globe, I’d like to assure you that everyone here at Sangoma remains committed to you, to the Digium products you rely upon, and to further contributing to your success.  And of course, to the Asterisk community, I would like to reassure you that Sangoma recognizes the value of Asterisk and is committed to keeping it open source.  We will continue to invest in its development and to seek input from the broad base of developers that has led to its outstanding success.”

The acquisition, Sangoma’s seventh in seven years, provides the combined company with several strategic advantages, including:  increased scale via significantly higher sales, expanded recurring revenue percentage, stronger gross margins, market leadership in our category, a more complete product portfolio, a larger team of excellent employees during a time when competition for talent is high, a much wider network of complementary channel partners around the world, and a larger base of enterprise and SMB customers. After closing, the merged company will have a combined workforce of over 300 employees.

“I created Asterisk and Digium to be disruptive in the communications industry”, said Mark Spencer, Founder and Chairman of Digium. Spencer continued, “I am really proud that it has grown under its current ownership and management to a very successful point, and it is now time to take it to the next stage as part of a larger, public company. Given the involvement of both companies in the history of Asterisk dating back to its creation in 1999, Sangoma is the natural home for the Asterisk project. For many years both companies have had teams working to improve Asterisk and make it more accessible.  I believe Sangoma’s commitments should reassure the Asterisk community that Sangoma is dedicated to the project.  I look forward to seeing the results of tighter collaboration between those teams, and the benefits to the community, now that they will be part of a single company.”

Transaction Details

Under the terms of the agreement, Sangoma expects to pay a total purchase price of US$28 million on a debt-free and cash-free basis, subject to customary working capital adjustments.  The purchase price consists of US$24.3 million in cash and 3,943,025 Sangoma common shares (representing US$3.7 million based on a ten (10) day volume weighted average price of $1.2214 per common share).  Digium generated approximately US$30 million in revenue in its fiscal year ended December 31, 2017, with consolidated assets (net of cash) of approximately US$11 million, no debt and a net loss of approximately US$4 million. Further, for the most recently completed quarter ending June 30, 2018, Digium is operating at about EBITDA breakeven.

The cash portion of the consideration will be funded through a combination of cash on hand and, in order to minimize dilution, a new credit facility of approximately $21 million from Sangoma’s existing Canadian Tier 1 bank, bringing Sangoma’s total credit facilities to about $28 million, of which approximately $25 million will be outstanding at Closing.  The new credit facility will be drawn in US dollars, be repaid over 7 years and is expected to have an interest rate of 6.0% to 6.5% per annum at closing.

Transaction Advisors

INFOR Financial Inc. acted as the exclusive financial advisor to Sangoma in connection with the transaction.

Conference Call Information

Management will discuss this planned acquisition more fully on a conference call at 8:30am EDT today, Friday August 24, 2018.  The dial-in number for the call is 1-800-319-4610 (International 1-604-638-5340) and investors are requested to dial in 5 to 10 minutes before the scheduled start time and ask to join the Sangoma call.

About Sangoma Technologies Corporation

Sangoma Technologies is a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, Carriers and service providers. Sangoma’s globally, scalable offerings include both on-premises and cloud-based phone systems, telephony services and industry-leading Voice-Over-IP solutions, which together provide seamless connectivity between traditional infrastructure and new technologies.

Sangoma’s products and services are used in leading PBX, IVR, contact center, carrier networks and data-communication applications worldwide. Businesses can achieve enhanced levels of collaboration, productivity and ROI with Sangoma. Everything Connects, Connect with Sangoma!

Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE: STC). Additional information on Sangoma can be found by visiting www.sangoma.com.

About Digium

Digium®, Inc. provides Asterisk® software, telephony hardware, and on-premises and hosted Switchvox business phone systems that deliver enterprise-class Unified Communications (UC) and UC as a Service (UCaaS) solutions at an affordable price. Digium is the creator, primary developer and sponsor of the Asterisk project; the world’s most widely used open source communications software. Asterisk turns an ordinary computer into a feature-rich communications server. A community of more than 80,000 developers and users worldwide uses Asterisk to create VoIP communication solutions in more than 170 countries. Since 1999, Digium has empowered developers to create innovative communications solutions based on open standards and open source software, providing an alternative to proprietary phone systems. Digium Switchvox Cloud and other cloud-based products and services are offered through Digium Cloud Services, LLC, a wholly owned subsidiary of Digium, Inc. Digium’s business communications products are sold through a worldwide network of reseller partners. More information is available at www.digium.com and www.asterisk.org.

Cautionary Statement Regarding Forward-Looking Statements

This press release contains forward-looking statements, including statements regarding the future success of our business, development strategies and future opportunities.

Forward-looking statements include, but are not limited to, statements concerning estimates of future revenue, expected expenditures, expected future production and cash flows, and other statements which are not historical facts. When used in this document, the words such as “could”, “plan”, “estimate”, “expect”, “intend”, “may”, “potential”, “should” and similar expressions indicate forward-looking statements.

Readers are cautioned not to place undue reliance on forward-looking statements, as there can be no assurance that the plans, intentions or expectations upon which they are based will occur. By their nature, forward-looking statements are based on the opinions and estimates of management on the date that the statements are made and involve numerous assumptions, known and unknown risks and uncertainties, both general and specific, that contribute to the possibility that the predictions, forecasts, projections and other events contemplated by the forward-looking statements will not occur or will differ materially from those expected. Although Sangoma believes that the expectations represented by such forward-looking statements are reasonable based on the current business environment, there can be no assurance that such expectations will prove to be correct as these expectations are inherently subject to business, economic and competitive uncertainties and contingencies. Some of the risks and other factors which could cause results to differ materially from those expressed in the forward-looking statements contained in the management’s discussion and analysis include, but are not limited to changes in exchange rate between the Canadian Dollar and other currencies, the variability of sales between one reporting period and the next, changes in technology, changes in the business climate in one or more of the countries that Sangoma operates in, changes in the regulatory environment, the rate of adoption of the company’s products in new markets, the decline in the importance of the PSTN and new competitive pressures. The forward-looking statements contained in this press release are expressly qualified by this cautionary statement and Sangoma undertakes no obligation to update forward-looking statements if circumstances or management’s estimates or opinions should change except as required by law.

Readers are directed to Sangoma’s filings on SEDAR with respect to Management’s Discussion and Analysis of Financial Results for the basis of Sangoma’s reconciliation of EBITDA to net income as calculated under IFRS

###

Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

Sangoma Technologies Corporation
David Moore
Chief Financial Officer
(905) 474-1990 Ext. 4107
[email protected]
www.sangoma.com

4 Reasons Why You Should Upgrade your Legacy WiFi Phones

August 23, 2018 by Ying-Hui Chen

When was the last time you examined your communication system? Your VoIP system is just like an insurance plan that needs to be re-evaluated regularly to make sure that you are taking full advantage of the solution you have. Your Spectralink WiFi phones are no exception!

Today, we are going to tell you the top four reasons why our Spectralink customers upgraded their legacy phones to a newer model (Spectralink 84 or PIVOT 87-Series):

1. Communication Security

Spectralink has been relentlessly improving their technology to ensure that their users can enjoy the most secure communications. Your legacy Spectralink phone might be outdated and not able to protect you from the evolved malicious attacks. That’s why you need the 84-Series WiFi phone that offers you the most updated, enterprise-grade security options to enhance your communication quality and safety.

2. Most up-to-date functions and features

To maximize your work efficiency, you want to make sure that you have access to the most up-to-date features and functions. A newer Spectralink device like the 84-Series or the PIVOT 87-Series WiFi phones will give you all you need to be competitive and efficient.

3. Compatibility & Support

Your legacy devices might not support some of the latest integrations and management systems. By upgrading to a newer model, you will be able to avoid many compatibilities and support issues! 

4. New Promotions!

Last but not least, when there’s a promotion that will save you more, why not take advantage of it? Spectralink is offering a trade-in promotion where you will enjoy discounts when you trade in your legacy (Spectralink or OEM) handsets!

The Spectralink WiFi phones are optimized for clear and consistent voice communication. The 84-Series and PIVOT 87-Series are designed for all walks of life from health care to retail and industrial users. Click here to see the datasheet!

Are you ready to upgrade? Contact one of our VoIP consultants at 1-800-398-8647 today!
See More Spectralink Phones

AstriCon 2018 Asterisk Training Educates Attendees About Open Source

Digium offers more than 45 AstriCon workshops to help the audience learn more about VoIP open source and how it can be used to solve common business communication challenges. Two of the popular sessions are coming up on Tuesday, October 9th, as part of AstriCon 2018.

OpenShift OKD Workshop

Automating Asterisk on Kubernetes (OpenShift OKD) is a 4-part workshop series, teaching advanced users how to assemble the right tools to automate the deployment and management of Asterisk in Kubernetes. This workshop series will be hosted by Leif Madsen, DevOps team lead at Red Hat, and Doug Smith of NFV Partner Engineering Team at Red Hat.

Asterisk from Scratch Workshop

The other workshop is Asterisk from Scratch (AFS). This is a series of presentations, giving you a well-rounded, informative overview of Asterisk and a guide to the building blocks within the project. This workflow is designed for people who are just getting started with Asterisk.

These workshops are great opportunities for Asterisk users to gain broader knowledge in implementing Asterisk solutions! Register for AsteriCon here.

How to Prepare Your Customers on The Transition From Skype for Business to Microsoft Teams? [WEBINAR]

At this point, we all know that Skype for Business will eventually be left behind in the wake of Microsoft Teams, but do you know how to help your customers with this transition?

While we are quite a ways away from this actually happening, it can put you, the reseller, in a great position to start preparing for this big change!

We here at VoIP Supply know this, and that’s why we teamed up with TetraVX and Yealink to deliver this informational webinar that will help you manage your customers with ease!

Can I Use My Softphone with a Phone Instead of a Headset?

August 22, 2018 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Polycom Phones vs Yealink Phones: What are the differences? Today, we have more new real questions and answers from VoIP users just like you.  

Can I Use My Softphone with a Phone Instead of a Headset?

Q: I am looking for something that can work as a softphone, but am not interested in headsets as we are a patient facing aesthetics office. Our desktop skype for business (Teams) apps are set up as the controller for calls. I am looking for something that functions as a headset, but looks like a phone.

A: Well, a softphone implies the use of a device other than a desk phone. It’s usually a laptop or a smartphone running an app. The only way to avoid a headset is using a speakerphone which can have suspect audio quality or background noise. You can consider the Plantronics Calisto P240-M, a portable USB handset for PC communications that has been optimized for Microsoft Teams.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

5 Advantages of Patton Gateways You (Probably) Didn’t Know

We all know that a VoIP gateway bridges your communication between your IP network and PSTN, but did you know that Patton’s gateways play a bigger part in VoIP than that? Today we are going to show you the 5 advantages of Patton gateways you probably didn’t know. Let’s find out:

5 Advantages of Patton Gateways You need to know

#1 Full Telephony Features

Patton’s gateways don’t just bridge your communications, they also provide a full set of phone features you will need to get your job done! Advanced features include flexible call routing, numbering plan adaptations, call transfer, 3-way conferencing and much more!

#2 VoIP Security

VoIP Security has become more important than ever! Luckily, Patton’s ESBC/ESBR solutions come with its built-in security features such as SIP TLS, SRTP, Stateful Firewall and Secure provisioning to protect your LAN networks from most of the Internet attacks!

#3 Easy Management & Provisioning

Everything is simple and straightforward with Patton’s gateways. The unique WEB Wizard enables an easy and hassle-free installation and allows you to customize your own Web interface. Our customers also love Patton’s auto-provisioning feature and the ability to separate config domain, which makes their lives much much easier!

#4 Outstanding Interoperability

When talking about interoperability, Patton is unbeatable! Their gateways are interoperable for voice and T.38 fax with many leading SIP service providers, soft-switch vendors, 3CX, Asterisk IP PBX and many more!

#5 Advanced Local Call Switching

With Patton gateways, your call quality is guaranteed. Their virtual interfaces and routing tables provide industry leading flexibility in call handling programming. The fallback routing soft falls back to alternative routes when needed. You are also able to simultaneously connect to multiple SIP services/IP PBXs.

There you have it! These are just some of the popular features that Patton has to offer. If you’d like to learn more about what their gateways can do, visit our Patton page or contact one of our VoIP consultants at 1-800-398-8647 today!
Learn More about Patton Gateways!

Refresh: Refurbished IP Phones that won’t disappoint!

August 21, 2018 by Youleidy Vega

For our August dose of Refresh (refurbished VoIP equipment), I want to share with you our most popular models of phones that are currently in inventory. Keep in mind that availability is subject to change without notice, so if any of these steals interest you, be sure to call in right away!

Cisco SPA303G 3-Line IP Phone $42.99

This basic, yet reliable deskphone is precisely what any kitchen or common area requires for low-demand communication needs. It provides a clean design that can be mounted to the wall with a 128 x 64 monochrome LCD display. The SPA303G has many features most businesses want such as call forwarding, call waiting, do not disturb and more. For a complete list of features, check out the datasheet.

Polycom VVX 410 12-Line IP Phone $104.99

This mid-level deskphone is one that any office employee can benefit from. The VVX 410 is a multimedia device with a 3.5 backlit color display that makes it easy for users to view and manage their Microsoft Exchange calendars, access their company directory and even view their colleagues Instant Messaging (IM) presence status. Read the full feature list here.

Polycom IP 5000 PoE Conference Phone $209.99

This is the conference phone for small conference rooms or executive offices. It has been designed to pick up up to a 7-foot range with up to 6 participants. Full-duplex technology and HD Voice ensure that your conference calls will be as clear as face to face communication. Another plus? The IP 500 is compatible with SIP as well as Asterisk-based PBXs. For a full list of features, read more here.

Worried that used phones might not be the best way to go? Don’t be! We stand by our refurbished line and offer a full six month warranty for your peace of mind.

For more information about Refresh or to ask about current availability, please call 1-800-398-8647.

https://www.voipsupply.com/refresh-process
See All Refresh IP Phones!

[Webinar] Sangoma Reseller Updates: New products, Promotions, Selling Tips

August 20, 2018 by Ying-Hui Chen

Are you so swamped with work that you have very little time to keep up on the latest Sangoma news? We have you covered! Starting on September 12th, we are co-hosting a webinar series with Sangoma to keep you updated on Sangoma news.

Join us the 2nd Wednesday of every month at 2 PM EST to get the latest reseller updates from Sangoma! The first webinar will start on September 12th. Limited space only. So reserve your seat before it’s filled!

During the webinar you’ll learn about:

  • How & Why resell Sangoma
  • Sangoma Product Updates
  • New Exclusive Promotions
  • Much More!

Who are Digium’s Keynote Speakers for AstriCon 2018?

August 17, 2018 by Ying-Hui Chen

Digium today announced their keynote presenters for the AstriCon Open Source User Conference and Exhibition 2018. The presenters include Deb Bryant, senior director of open source and standard at Red Hat, and Simon Woodhead, founder and CEO of Simwood, Inc.

AstriCon is an event that brings together the world’s open source enthusiasts from code developers and Asterisk integrators to service providers and enterprise IT professionals. This is the 15th annual Asterisk user conference & expo. This year, the event will be held October 9-11, 2018 at Omni Orlando Resort at ChampionsGate.

Woodhead will present “Default Distrust – Why we must prioritize privacy!” on October 10th at 9.00am. This keynote will address why privacy seems to be very low on solution providers’ priority lists.

“AstriCon is an Asterisk Community family reunion, a technology update, and an opportunity to exchange best practices in the realm of deploying, configuring, and troubleshooting sophisticated communications solutions,” said David Duffett, worldwide community director for the Asterisk project.

We are excited about this annual conference & expo and look forward to learning what the presenters have to share!

Click here to learn more.

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