How To Know If My VoIP Phone is Compatible With Zoom or Microsoft Teams

March 6, 2024 by jstewart

In today’s digital workplace, communication tools like Zoom and Microsoft Teams have become indispensable for businesses worldwide. These platforms offer robust features for video conferencing, collaboration, and remote communication. However, to leverage these tools effectively, it’s essential to ensure compatibility with your existing hardware, including VoIP phones.

If you’re considering integrating your VoIP phone system with Zoom or Microsoft Teams, you must first understand compatibility requirements.

SIP Compatibility

Zoom and Microsoft Teams rely on SIP (Session Initiation Protocol) for voice communication. Therefore, the first step is to check if your VoIP phone supports SIP. SIP compatibility ensures that your phone can establish and maintain audio connections with these platforms.

HD Voice & Audio Codecs

Ensure that your VoIP phone supports HD voice and commonly used audio codecs such as G.711, G.722, or Opus. These codecs ensure high-quality audio transmission, enhancing the overall meeting experience on platforms like Zoom and Microsoft Teams.

USB Connectivity

Some VoIP phones support USB connectivity, allowing them to function as audio peripherals when connected to a computer. This feature enables seamless integration with desktop applications like Zoom and Microsoft Teams for audio conferencing.

It is important to note that if you plan on trying to integrate your current VoIP Systems with one of these platforms you may not be able to use all of the features and functionalities that the platform has to offer. However, if you want to ensure you can utilize every piece of the technology, you can always purchase VoIP products known to be certified by these platforms.

There are additional resources available to you as well. Consideration for Microsoft Teams integration guides is available here. Zoom Intertop and Integration Solutions Guides can be found here.

Whether you have already decided which is best for your business or you would like help, our experts at VoIP Supply are available for any questions you may have regarding integrations and/or buying new platform-certified VoIP products. If you have any comments, please feel free to leave them below, visit www.voipsupply.com to chat with one of our VoIP experts, or call us at 1-800-398-8647.

Enhancing Communication with LINKVIL By Fanvil’s CA400

March 5, 2024 by jstewart

In today’s modern business world, collaboration is key, and having reliable and feature-rich devices is crucial. Among the innovative solutions available, the LINKVIL By Fanvil CA400 is a versatile and powerful communication tool. This all-in-one video conference solution is ideal for small-medium-sized meeting rooms.

The LINKVIL By Fanvil CA400 offers a variety of advanced features and functionalities designed to streamline collaboration and enhance productivity. With wireless screen-sharing capabilities, there is no need to pull extra HDMI wires for data transfer, download Apps, or configure the network. This kit is also truly plug-and-play. Just connect to the PC via a type-c cable and it’s ready to use. There is not even a need for training of new users. With its easy installation and user-friendly interface, the LINKVIL by Fanvil CA400 all-in-one video conference solution is a top choice among businesses.

This video conferencing kit includes the MS10 Speakerphone, the CM70 4K USB Camera, and the RC10 Receiver. Let’s take a look at each piece!

MS10 Speakerphone

One-Press Screen Share
Wireless Camera Access
8 MEMS Microphones
AI Sound Optimization
3W Enhanced Speaker

CM70 4K USB Camera

UHD 4K Display
118.5° Field of View
AI Auto-Framing
5 x Digital Zoom
Privacy Cover
Easy Installation

RC10 Receiver

10-Meter Stable Connectivity
1080P HD Transmission
UVC Camera Supported
Easy Installation

Incorporating the LINKVIL By Fanvil CA400 into your communication infrastructure can revolutionize how your team collaborates, ensuring efficient communication and seamless connectivity across all channels. If you have any questions or comments please feel free to leave them below, chat with an expert at www.voipsupply.com, or call us at 1-800-398-8647.

Watch Now: 2024 February VoIP News Update

February 29, 2024 by Steve Lopian

Your February VoIP News Update has arrived! If you’re a fan of Grandstream Networks, then you’re not going to want to miss this episode. We’ll be covering a whopping 15 new hardware product releases that you can keep your eye out for in 2024! They will release everything from compact DECT phones to Android-based door phones, and more!

Additionally, all of our VoIP Resellers can rejoice as we give you the scoop on Snom’s brand-new Dealer Registration Program! Want the rest of your VoIP News for February? Then grab a snack and watch the video above in its entirety.

Are you excited about all of these new releases by Grandstream? Which one are you looking forward to the most? Let us know in the comments below!

Did You Know: Unlocking the Features & Functionalities in Fanvil Door Phones

February 27, 2024 by jstewart

In today’s technology environment, security and communication are breaking free from traditional constraints. The latest solutions aim to blend flawless communication, robust security measures, and user-friendly interfaces. Enter Fanvil Door Phones – groundbreaking devices revolutionizing access control and communication at entry points. Did you know that Fanvil Door Phones come packed with an impressive range of features and capabilities? Let’s explore what sets these devices apart.

Advanced Audio and Video Capabilities

Fanvil Door Phones excel in providing crystal-clear audio and high-definition video capabilities, ensuring clear communication and enhanced visibility at entry points. With features like noise reduction and echo cancellation, users can experience uninterrupted communication regardless of ambient noise levels. Additionally, the integration of infrared night vision technology ensures round-the-clock surveillance, enhancing security even in low-light conditions. A great example of this would be the Fanvil i64 SIP Outdoor Video and Audio Door Phone which has HD Video and HD Voice with acoustic noise cancellation so that speech is heard clearly. Another example is the Fanvil i33VF All-in-One Door Phone, an all-in-one access control device that doubles as an intercom and broadcasting solution. It features infrared night vision, supports 2 SIP lines, and allows for access control via call, code, or RFID/IC card and indoor switch.

Flexible Integration Options

One of the standout features of Fanvil Door Phones is their compatibility and integration capabilities. These devices seamlessly integrate with various third-party systems, including IP PBX systems, SIP servers, and VoIP platforms. Such flexibility enables users to leverage existing infrastructure while enjoying the benefits of advanced access control and communication solutions.

Enhanced Access Control

Fanvil Door Phones offer a comprehensive suite of access control features, empowering users to manage entry points efficiently. From RFID card readers and keypad access to remote door unlocking capabilities, these devices provide versatile access control options tailored to diverse security needs. Moreover, the integration of advanced security protocols ensures data encryption and protection against unauthorized access, bolstering overall security measures. A great example of this would be the Fanvil i20S Entry-Level Indoor Door Phone. The all-in-one door phone that supports remote DTMF, local passwords, and RFID cards. Gain access to your building in a way that works best for you.

Intuitive User Interface

User experience remains paramount in the design of Fanvil Door Phones. These devices boast intuitive user interfaces with touchscreen displays and user-friendly navigation, facilitating seamless interaction for both visitors and administrators. Whether it’s initiating calls, adjusting settings, or accessing monitoring features, the interface simplifies operation, ensuring a hassle-free experience for users. A great example of this would be the Fanvil i53W Indoor Door Phone and Intercom Station w/ Touchscreen. It is a beautiful touchscreen interface that eases the communication between your door phone or video surveillance system and you. It features five function buttons and a built-in two-way speaker with active noise cancellation.

Scalability and Customization

Fanvil Door Phones are designed to accommodate varying requirements, whether for residential complexes, commercial buildings, or industrial facilities. With scalable solutions and customizable configurations, users can tailor the functionality of these devices to suit specific applications. Whether it’s adding additional units, integrating with existing systems, or implementing unique access control policies, Fanvil Door Phones offer versatility and adaptability.

Remote Management and Monitoring

In an increasingly connected world, remote management capabilities are indispensable. Fanvil Door Phones facilitate remote monitoring and management through web-based interfaces and dedicated management platforms. Administrators can access real-time status updates, configure settings, and remotely troubleshoot issues, ensuring optimal performance and reliability from anywhere with internet connectivity.

Fanvil Door Phones redefine access control and communication with advanced features tailored to modern security needs, empowering users to create secure and seamless experiences. As technology evolves, Fanvil continues to deliver innovative solutions that change how we interact with our surroundings. If you have any comments or questions, please feel free to leave a comment below, visit our website to chat with a VoIP expert at www.voipsupply.com, or give us a call at 1-800-398-8647.

VoIP Supply VoIP Reseller Webinar | February 2024

February 26, 2024 by Steve Lopian

Our monthly VoIP Reseller webinar is back for February with some awesome new product releases from Grandstream, Fanvil, and more! Get the upper hand on the competition as we take off into the new year with exclusive promotions, reseller tips, and everything you need to stay up-to-date on the VoIP industry.

Are you a part of the VoIP Supply Partner Program? If not, make sure you sign up and join our team of successful resellers and gain access to all of the exclusive benefits that come with our helpful and intuitive program.

Introduction Patton’s Tone Commander IP Phones! Informational Webinar

by Steve Lopian

Who is Tone Commander? It might just be what you’re looking for to outfit your government agency or federal environment! Tune in to this webinar to learn how Patton’s Tone Commander line of IP phones stands out as a USA-manufactured brand.

Aside from its popularity among government military and civilian facilities worldwide, this impressive line of phones also offers Department of Defense JITC Unified Capabilities certification, making it a perfect fit for security and dependability.

Are you or your agency currently using Tone Commander IP phones? Let us know in the comments below!

How To: Secure Your VoIP Communications From Cyber Threats

February 21, 2024 by jstewart

Voice over Internet Protocol (VoIP) has become a cornerstone of modern communication for businesses worldwide. While VoIP offers numerous benefits, including cost savings and enhanced flexibility, it also presents security challenges that cannot be ignored. From eavesdropping to malicious attacks, cyber threats pose significant risks to VoIP systems and the sensitive data they transmit. Therefore, safeguarding VoIP communications against these threats is paramount for protecting your organization’s privacy and integrity. Let’s explore actionable steps to secure your VoIP communications from cyber threats effectively.

Encrypt VoIP Traffic: Encryption is a fundamental security measure for protecting VoIP communications from interception and eavesdropping. Implement strong encryption protocols, such as Transport Layer Security (TLS) or Secure Real-time Transport Protocol (SRTP), to encrypt voice data during transmission over the network. By encrypting VoIP traffic, you ensure that sensitive information remains confidential and inaccessible to unauthorized parties. Some product lines that offer TLS and/or SRTP include: Cisco Unified Communications Manager (CUCM), 3CX Phone Systems, and Sangoma FreePBX, just to name a few.

Deploy a Secure Network Infrastructure: A robust and secure network infrastructure forms the foundation of a secure VoIP environment. Implement firewalls, intrusion detection/prevention systems (IDS/IPS), and virtual private networks (VPNs) to create layers of defense against cyber threats. Segregate VoIP traffic from other network traffic to minimize the risk of attacks targeting VoIP endpoints and servers.

Ribbon Communications’ secure SBC (Session Border Controller) is a robust solution designed to safeguard your network against potential threats in VoIP communications. Utilizing advanced security protocols, Ribbon’s SBC ensures encrypted communication channels, preventing unauthorized access to sensitive data.

Update and Patch VoIP Systems Regularly: Keep your VoIP systems, including IP phones, PBX servers, and VoIP gateways, up to date with the latest security patches and firmware updates. Vulnerabilities in VoIP software and hardware are frequently discovered and exploited by cybercriminals. Regularly updating and patching your VoIP systems helps mitigate these risks and ensure that your infrastructure remains secure against known vulnerabilities. VoIP Supply offers various blog posts explaining the importance of firmware updates, as well as specific brand and version updates. You can access those here.

Implement Strong Authentication Mechanisms: Strengthen access controls to VoIP systems and services by implementing strong authentication mechanisms, such as complex passwords, multi-factor authentication (MFA), and certificate-based authentication. Enforce strong password policies and regularly rotate passwords to prevent unauthorized access to VoIP accounts and resources.

Regularly Audit VoIP Security Controls: Conduct regular security audits and assessments of your VoIP infrastructure to identify vulnerabilities, misconfigurations, and weaknesses that cyber threats could exploit. Engage third-party security professionals to perform penetration testing and vulnerability assessments to evaluate the effectiveness of your VoIP security controls and identify areas for improvement.

Educate Users About VoIP Security Best Practices: Human error remains one of the most significant risks to VoIP security. Educate users about common VoIP security threats and best practices for securely using VoIP systems and services. Train employees to recognize phishing attempts, social engineering attacks, and other tactics used by cybercriminals to compromise VoIP systems and steal sensitive information.

VoIP Supply is dedicated to making sure you are up-to-date on security protocols, updates, and everything VoIP-related. Make sure you are subscribed to our newsletters, and emails, and check our blogs regularly for critical information regarding security, firmware updates, and anything and everything VoIP. If you have any comments or questions please do not hesitate to leave them below, chat with one of our experts at www.voipsupply.com, or give us a call at 1-800-398-8647.

SIP Chats: Darren Knapp of HP Poly – HP Poly News, New Products, and More!

February 16, 2024 by Steve Lopian

Welcome back to another episode of SIP Chats! This time around we’re excited to welcome first-time guest Darren Knapp! Darren is the Director of Poly Channel Sales, North America, and comes to us with tons of news and updates!

Tune in as Darren gives insight on the HP acquisition of Poly, discusses new products and technology, and so much more! In addition, we were so excited to have Darren on as our guest that we decided to do a giveaway! For your chance to win a HP Poly Voyager Free 60, simply watch and like this episode on our YouTube channel, and leave a comment about a positive experience you’ve had with HP Poly. One winner will be selected on March 31st, 2024. Only US residents may be entered to win.

How have you been navigating the HP Poly transition? We’d love to hear from you! Leave a comment below.

Did You Know: Some Key Features of 3CX Version 20

February 13, 2024 by jstewart

To prepare for the upgrade, you must ensure all your prerequisites, including your network, hardware, and email settings, are set properly. You will need to upgrade from Debian 10 to Debian 11 to Debian 12.

Here are some of the key features that you will find with Version 20:

V20 is an entirely new system, not just an upgrade. With this new SIP engine, you will have better and more direct control of calls with fewer failed transfers, immediate call pickup and listen-in, and can handle large installations.

With V20, Groups are renamed to Departments. You can not only define office hours, but you can also define the holidays, time zones, and language settings. Coming soon is Phonebook, CRM configuration, and Blacklist in Departments as these features are still in development.

The multi-line queue strategy is a new functionality. Once agents have “accept multiple calls” enabled, it allows agents who are already on a call to be polled and the call can be answered.

User roles are not customizable in V20. Any previously customized roles will be revoked and reset to the default.

There is more information and a cleaner configuration available to the Admin Console. All the info is organized on one line. Listed are the system owner, their email address, extension, which department they are assigned to, if there are any DIDs assigned to them, and which IP Phones are assigned, as well as integrations.

With a cross-department view, users within certain roles can see the status and calls of other users across the departments.

The new 3CX Windows Softphone received a makeover and is continuing to evolve as it is currently on Beta 6. It can be deployed through the Microsoft Store which allows updates to be pushed through. Jabra headsets can be integrated. An Apple application is coming soon.

Regarding APIs, when a call comes in, you can now see the caller ID and assign specific agents right away. Don’t fear, CFD projects are not going anywhere.

2FA can be enabled with Version 20. It is synchronized with Google & Microsoft Authenticator.

There are a few updates that have not made it in this release but these features are to come in the future:

Scheduled reports
Hot desking
On-premises video conferencing server
Group SMS
More APIs
Switchboards
And much more!

Since the final version of V20 has yet to officially be released, there is no deadline for how long you can stay on Version 18.

Please leave a comment for us here or reach out to the VoIP Experts at 1-800-395-8647!

How To: Choosing a Phone for Hospitals or Nursing Homes

February 5, 2024 by jstewart

Let us introduce you to the Fanvil X305 Big Button IP Phone! This user-friendly phone is a versatile solution tailored for individuals requiring large buttons on their phones, making it an ideal choice for hospitals, nursing homes, and any setting where quick and easy access is crucial.

This phone boasts large, easy-to-press buttons, catering to users who may have visual impairments or dexterity challenges. Its vivid 3.5-inch screen and ergonomic handset design ensure seamless navigation, reducing the likelihood of input errors and improving overall communication efficiency.

In healthcare facilities like hospitals, assisted living facilities, and nursing homes, the X305 is a go-to option with its intuitive layout and features, facilitating hassle-free communication among staff members, patients, and caregivers. It has a table stand and can be wall-mounted.

Recognizing the diverse needs of users, the Fanvil X305 offers customizable speed dial buttons, allowing users to program frequently dialed numbers for quick access. This feature saves valuable time, ensuring prompt responses in critical situations. It is hearing aid-compatible (HAC) and features Braille dots as well.

The inclusion of a customizable help button further enhances the safety aspect of the Fanvil X305. Users can configure this button to call the number of their choice, providing an added layer of security and peace of mind, particularly in environments where emergency assistance may be required.

Clear and audible communication is vital, especially in busy environments with ambient noise. The Fanvil X305 has extra loud audio capabilities, ensuring that every conversation is heard loud and clear, thereby minimizing misunderstandings and maximizing efficiency.

When deciding on a phone to deploy in settings where you may have elderly individuals or individuals who need an easier-to-access phone for any reason, you can look at the Fanvil X305.

VoIP Supply stands out as a reputable provider of VoIP solutions, known for our expertise and commitment to customer satisfaction. With our comprehensive knowledge and dedication to quality, the experts at VoIP Supply can help you determine which phone is best for the environment you need it in. Feel free to leave a comment below with your thoughts on this inclusive phone or reach out to the VoIP Experts at 1-800-395-8647.

P.S. You can watch our product feature video here!