December New VoIP Hardware Roundup: Lifesize Icon 700 and Algo 8039

December 18, 2018 by Ying-Hui Chen

As the holiday season kicks into full swing, we are seeing more exciting new VoIP hardware releases! This month, we have two big highlights: Lifesize’s Icon700 4K video conferencing system and Algo’s 8039 SIP video intercom. Let’s hear all about it!

Lifesize Icon 700 4K Video Conferencing System

The Icon 700 is the latest video conferencing innovation in the industry! It is the first and only global full-motion 4K conferencing solution with premium audio clarity optimized for human speech and best video conferencing experience on the market.

Pre-order today and be the first one to enjoy the highest quality for multi-party calls and recordings!

Stunning 4K video quality
4K content sharing
Easy set-up and configuration
superior audio quality via ultra-wideband Opus audio
Powerful 20x zoom and rich camera optics

Algo 8039 SIP Video Intercom

Ideal for mullion door frames and many other applications, Algo 8039 is equipped with the wide-band audio and wide-angle video capabilities. It integrates easily into any Unified Communications (UC) hosted or premise environment, providing flexible communication options and access control functions. Learn more advanced features here!

Wideband G.722 codec support for HD voice
SIP compatibility with leading UC vendors
PoE (802.3af) for plug and play network connectivity
Easily configurable through web interface

Download the Algo 8039 datasheet

Lifesize Unveiled Their First and Only Global 4K Video Conferencing Solution: The Icon 700!

December 17, 2018 by Ying-Hui Chen

Lifesize is excited to announce that they officially launched the Lifesize Icon 700, a new conferencing system that delivers full-motion 4K video conferencing capabilities!

Designed with 4K video sharing capabilities and unparalleled quality experience, the Icon 700 is the first and only global 4K video conferencing solution with premium audio clarity and absolute best video conferencing experience on the market!

Key Highlights:

First-ever 4K video conferencing with full-motion content sharing in 4K
Native integration with easy-to-use cloud service designed for live 4K video
Ultra-wideband Opus audio for exceptional audio clarity optimized for human speech
The industry’s highest quality for multiparty calls and recordings

“The company that introduced the first HD-capable video conferencing system is now taking things to the next level,” says Ira M. Weinstein, managing partner at analyst firm Recon Research. “At a time when many solutions are sacrificing quality of experience in favor of cost, Lifesize is taking the opposite tact by providing full-motion 4K video and content sharing. The combination of these latest offerings and the company’s field-proven cloud service will pave the way for new use cases where the combination of ease of use and high resolution are a must.”

Interested in demoing the Icon 700? Reach out to VoIP Supply, we are an authorized Lifesize Reseller.

To learn more about the new 4K Lifesize Icon 700 solution, visit the product page here.

Sangoma Session Border Controllers (SBCs) Q&A

December 13, 2018 by Ying-Hui Chen

It’s time for another Sangoma reseller webinar recap! This time, we are focusing on the opportunities with Sangoma Session Border Controllers (SBCs). If you’d like to review the webinar, click here to download the presentation slides and check out our Q&A session below!

Sangoma Session Border Controller Common Questions

Question 1: Can the Sangoma SBC be used in Cloud solutions?

Answer: Yes, Sangoma’s SBC is created for security, interoperability and transcoding and it is being used in the Cloud solutions all the time.

Question 2: Will the SBC help out when users use weak passwords on their system?

Answer: No, unfortunately.

Question 3: Should I use an SBC when setting up remote users or is the use of VPN good enough to protect my solution?

Answer: VPN is a good solution, but it has other challenges. VPN will secure the device but you are still opening up ports for your SIP provider. Click here to learn more.

Question 4: Does Sangoma’s SBC have any firewall certifications?

Answer: No. Although we have a firewall built in, this is not our main feature or deployment method.

Question 5: Does Sangoma SBC work with SD-WAN?

Answer: Yes, but it would all depend upon the requirement needed for the SBC.

Question 6: What is an E-SBC?

Answer: E-SBC stands for “Enterprise SBC”. It is designed for enterprises. The role of session border controllers deployed in enterprise and service provider networks is similar, but the two types of deployment are different in scale.

New Beta Testing: Grandstream GXW4501 E1/T1/J1 Digital VoIP Gateway

December 12, 2018 by Ying-Hui Chen

Grandstream announced that they are now accepting applications for beta testing on the new GXW4501 E1/T1/J1 Digital VoIP Gateway! The GXW4501 will soon be Grandstream’s first digital gateway.

If you are an eager candidate with extensive experience working with E1/T1/J1 digital VoIP gateways, apply through Grandstream’s beta center here! The deadline to apply is December 18th, 2018.

See more beta tester requirements here.

Key Features of Grandstream’s GXW4501 Digital Gateway:

E1/T1/J1 Digital VoIP Gateway for integrating digital PSTN and ISDN trunks with VoIP networks
1 software-configurable E1/T1/J1 port and supports PRI, SS7 and MFC R2
Dual Gigabit network ports with a configurable integrated NAT router
30 concurrent calls, multi-language voice prompts and T.38 fax
Automated provisioning by HTTPs/TFTP with XML config files
Supports nearly all the popular voice codecs including Opus, G.722, G.711, G.729, G.723, iLBC, G.726, GSM-FR and more
Includes 2 USB 3.0 ports and 1 SD card interface for expandable memory
The GXW4500 series will offer two additional models that provide 2 or 4 T1/E1/J1 spans and support or 120 concurrent calls

Apply Today Here!

AudioCodes’ Mediant VE SBC is Now Available on Azure Marketplace

by Ying-Hui Chen

AudioCodes is excited to announce that their Mediant Virtual Edition (VE) session border controller is now available on Microsoft’s Azure Marketplace under the Bring Your Own License (BYOL) plan! Now you are able to quickly pair the Mediant VE SBC with the Microsoft Teams hub for Teams Direct Routing functionality.

AudioCodes is also planning to bring Mediant Cloud Edition (CE) session border controller to Azure Marketplace by the end of this year. These two SBCs are both highly scalable solutions with broad SIP interoperability and full SBC functionality.

Why Are My Revolabs FLX2 Microphones Not Picking Up Sound?

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What is the Default Admin Password for the VTech VSP600 DECT Base Station? Today, we have more new real questions and answers from VoIP users just like you.

My Revolabs FLX2 Microphones Are Not Picking Up Sound

Q: My Revolabs FLX2 Microphones are not picking up any sound. What can be done to fix it?

A: This is a common issue encountered by our customers. There are a few things you can try:

Your microphones might be muted: If the microphone is not muted, the light on the mic should be blinking green. You can unmute your mic by pressing the mute button again.
Your microphones might be out of battery: Make sure your microphones are fully charged. If they are out of juice, put them back on the base unit to recharge.
Your microphones might not be paired with your Revolab FLX2. Watch this Yamaha video to learn how to pair your FLX2

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Nextiva CEO Awarded The 2018 Spirit of Enterprise by W.P. Carey School of Business at ASU

December 11, 2018 by Ying-Hui Chen

Last Friday, December 7th, Nextiva CEO, Tomas Gorny, received the 2018 Spirit of Enterprise Award presented annually by Arizona State University’s W.P. Carey School of Business to honor the entrepreneurial spirit and its impact on Arizona.

Gorny founded his first personal computer distribution company in Europe when he was only 16 and launched high-profile tech venture SiteLock in 2008. The love of computers ultimately led him to his move to the USA in 1996. Now, Nextiva has more than 1000 employees, most of which work in Arizona, and about 150,000 corporate customers.

“The one thing that keeps me going is never losing the entrepreneurial vibe of a small company, even while it is still scaling up. Nextiva will continue to be successful by sticking to its cultural DNA – being nimble, frugal and fast” – said Tomas Gorny, CEO of Nextiva

Congratulations Nextiva! We’re excited to hear this great news and are honored to partner with a business that’s constantly driving change!

VTech VSP600: How to Make a New Call While on Hold

December 10, 2018 by Ying-Hui Chen

Your phone is ringing and it might be a very important call that you don’t want to miss. What if you are on a call with someone else? What can be done other than cutting off the current call and pick up the other one?

If you are using VTech’s VSP600 IP phones, it’s not a problem at all! Today we are going to learn how to place a call on hold, switch calls, or even make a new call while on hold. Let’s get to it!

How to Place a Call on Hold and Resume on The VSP600

First of all, how do you place a call on hold on the VSP600? The VSP600 handset actually does the job for you.

The VSP600 Handset puts calls on hold automatically when you answer another call, transfer a call, or create a conference. But if you simply just want to put a call on hold for any reason, you can do this manually by pressing “HOLD”. (Note that you can’t put an internal call on hold.) When you are ready to take off the hold, just press “RESUME” from your On Hold screen.

How to Make a New Call While On Hold

When you have a call on hold, press the “MENU” key
With New Call highlighted, press “ENTER”
Enter the number you want to dial

If you need to switch between two active calls, simply press “NEXT” on your screen.

Very easy, right? If you have more questions about how to use the VSP600 handsets, check out the user manual here or submit a ticket here for our tech support!

Yamaha Won Two End-of-Year Awards from SCN Magazine and SVC

December 7, 2018 by Ying-Hui Chen

Yamaha is excited to announce that they have won two major, end-of-year awards: Product of the Year for the YVC-200 by SCN Magazine and 2018 Innovative Product for the CS-700 by SVC. These awards recognize top innovations and best-in-class conferencing solutions. Let’s take a closer look at each product:

The YVC-200 Portable Speakerphone

The YVC-200 is a small-sized, portable speakerphone perfect for smaller spaces or a spot in a road warrior’s travel bag. Multiple connection options (USB, Bluetooth and NFC) make it simple to create a meeting space anywhere for your mobile, tablet or PC conference calls. The YVC-200 also features a headphone plug for private listening and contains a rechargeable battery that allows complete portability for up to 10 hours! Learn more here.

The CS700 Video Sound Bar

The CS-700 is an all-in-one audio-video conferencing solution with exceptional audio performance and IT remote management capabilities. It is very easy to set up and deploy in large numbers. The CS-700 features a 120-degree ultra-wide angle camera and beamforming microphone array, giving you natural conversations and clarity and intelligibility for all! Learn more here.

Fanvil SIP Phones and Security Devices are Now Certified with Metaswitch!

December 6, 2018 by Ying-Hui Chen

Fanvil is excited to announce that their full series of SIP phones and security devices are now certified on Metaswitch Platform!

The certified products include Fanvil office phones, hotel phones, SIP intercoms, SIP door phones, and more devices.

What Does This Certification Mean?

Being certified with Metaswitch, Fanvil SIP endpoints are completely compatible with Metaswitch platform. Together, they are able to bring more reliable innovative and cost-effective solutions to customers.

To learn more about how Fanvil phones work with the Metaswitch server, please click here to see the configuration guide.

We are very thrilled to hear this new partnership between Fanvil and Metaswitch! We look forward to seeing how our customers benefit from it.