New! Yealink Introduced New T5 Business Phone Series

February 7, 2019 by Ying-Hui Chen

Yealink today announced the release of the new T5 Business Phone Series and VP59 Flagship Smart Video Phone! The multi-functional T5 series provides the best-personalized collaboration experience and great scalability to accommodate your business needs.

Yealink’s new T5 IP Phone Series includes the T53, T53W, T54W, T57W, T58A (with or without camera), and the VP59 smart video phone. This new series is designed to provide next-generation communication experience with great flexibility and the power of remote collaboration to maximize your ROI. Learn more details here!

Yealink New T5 IP Phone Series Key Features:

Advanced built-in Bluetooth and WiFi
Industry-leading connectivity and scalability
Support wireless communication through wireless headsets and mobile phones
Seamless switching of a call between desktop phone and cordless DECT headset

The T5 Business Phone Series is now available for purchase. Click here to place your order!

Fanvil’s X210 IP Phone is Now Available for Pre-order!

February 6, 2019 by Ying-Hui Chen

Great news! The VoIP Supply team is now accepting pre-orders for Fanvil’s X210 IP phones. The phones are expected to ship in March 2019. Click here to place your order!

The X210 is a 20-line enterprise IP phone designed for executive users. It features 2 side color displays, Gigabit Ethernet with PoE, EHS, Bluetooth and WiFi support. Like other Fanvil IP phones, the X210 also is compatible with many platforms such as 3CX, Asterisk, Broadsoft, Elastix and more.

If you are looking for a full-featured VoIP phone that won’t break your bank, you won’t want to miss the Fanvil X210 enterprise phone. Pre-order today to be the first one to try it out!

Check out some of the popular features:

20 SIP lines
HD Voice
EHS Support
2 integrated color displays
4.3 main TFT color display
Built-in Bluetooth for connecting BT headset
Gigabit Ethernet with PoE
Compatible with major platforms such as 3CX, Asterisk, Broadsoft, Elastix, Zycoo and more

Can I use Sangoma’s PCI Card with the RenegadePBX Appliance?

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Which AudioCodes Phone Can I Use When I Move to Teams? Today, we have more new real questions and answers from VoIP users just like you.

Can I use Sangoma’s PCI Card with the RenegadePBX Appliance?

Q: I am looking to purchase a RenegadePBX Pro 75, is the Sangoma A101D compatible with this unit?

A: Yes, the RenegadePBX Pro 75 features a PCI slot. The RenegadePBX 1U appliance features 2 PCI slots. The RenegadePBX appliances come with pre-loaded FreePBX open source software. Sangoma also offers a managed fax solution you can add on. Check FAXStation here to learn more.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

More from: Q & A Ying-Hui Chen FreePBX IP PBX Q&A

5 Best Call Center IP Phones Under $100

by Ying-Hui Chen

Let’s face it – it’s not an easy task to keep up with the high call volume at a call center while providing great customer service at all times. However, with the right call center IP phones, it’s a totally different story!

Call center IP phones help contact agents accomplish daily tasks with ease. Answering/ managing calls, attending a conference, checking voicemail can all be done in a timely manner. Need some recommendations? Check out these five best call center phones that are not only budget-friendly but also reliable:

Grandstream GXP1620 2-Line IP Phone

This 2-line VoIP phone is one of the most popular entry-level phones from Grandstream! With 2 call appearances, 3 XML programmable soft keys, EHS support, and multi-language support, the GXP1620 is an economical choice that comes with all call functions and features you need to provide great customer service.

Why our customers love GXP1620?

132 x 48 pixel backlit graphical LCD display
Dual-switched 10/100 Mbps ports
Up to 500 contacts and 200 call history records

Sangoma S305 Basic SIP Phone

The S305 is ideal for busy call centers that require clear communications and flexible, customizable settings. This full-featured IP phone is equipped with dual Ethernet ports, HD voice, 12 programmable soft keys and 5 way conferencing, providing all you need in one single unit.

Better yet, if you are using FreePBX or PBXact VoIP phone system, the S305 can quickly locate your system and automatically get full configuration without a touch!

Why our customers love S305?

2x SIP accounts
Call hold, mute, DND
5-way conferencing
XML Browser

Fanvil X2 Call Center Phone with PoE and Color Display

Specifically designed for call center environments, Fanvil’s X2 IP phone comes with an innovative design that makes it easy to dial to your customers.

You will be able to control your call simply via a pedal switch! The X2 also comes with a 2.8-inch color screen, PoE-enabled 10/100 Mbps Ethernet, multi-language support and more, all for a very competitive price!

Why our customers love Fanvil’s X2?

LED Buttons for Mute/Hold and Auto Answer
Headset and Mic Volume adjustment
Pedal Switch for off-hook/on-hook call control

Yealink SIP-T19P E2 Single Line VoIP Phone

Another great call center phone choice is Yealink’s SIP-T19P E2, a single line SIP phone designed for easy, flexible and secure installation.

Integrated PoE, full-duplex hands-free speakerphone, and RJ9 headset port are just some of the must-have features you can expect from the SIP-T19P E2! This model comes pre-loaded with the V80 version firmware from Yealink.

Why our customers love Yealink’s SIP-T19P E2?

Dual-port 10/100 Ethernet
Single SIP account
Full-duplex hands-free speakerphone
RJ9 Headset Port

Polycom VVX 150 Entry Level Desktop Phone

If you have used Polycom’s phones before, you would know that they never disappoint you on the sound quality and stability. Enjoy the enterprise-grade HD sound quality and reliable performance with a 2.5 backlit LCD display at a price you will love! This entry-level device is part of the VVX x50 Series with easy deployment options that all service providers adore.

Why our customers love Polycom’s VVX 150?

2.5” 132 x 64 monochrome backlit display
2 line keys & 4 soft keys
In-call keys: call transfer and hold
Non-illuminated audio keys

Didn’t see a great fit for your business environment? See more call center phones here or simply call one of our VoIP consultants at 1-800-398-8647 today to ask for a recommendation!

VoIP Supply on Telecom Reseller Podcast at ITEXPO 2019!

February 5, 2019 by Ying-Hui Chen

Brian Hyrek, VoIP Supply’s VoIP consultant, and Gary Audin from Telecom Reseller discussed at ITEXPO 2019 about how VoIP Supply helps VoIP resellers succeed with their plug-and-play provisioning service, Reclaim/Refresh program that offers reconditioning products with full warranties, innovative product rental program, and much much more!

“VoIP Supply has been seamlessly working side by side with many VoIP service providers since 2002. We do VoIP provisioning and fulfillment for our VoIP partners. We also do custom branding for the boxes and hold their private stock for them. ” – Brian Hyrek, VoIP Supply’s VoIP Solution Consultant

Click and listen to the podcast here!

About VoIP Supply

VoIP Supply is North America’s leading VoIP solutions provider. Since 2002, VoIP Supply has delivered valuable solutions for some 125,000 customers worldwide. With over 35 passionate employees, 2,500 products, 20,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs. VoIP Supply has everything you need for VoIP, whether you are a consumer, business, service provider, or reseller.

How to Configure the Algo 8039 Video Intercom with the Algo 8061

February 1, 2019 by Ying-Hui Chen

Algo’s 8039 video intercom attracts many businesses who are looking for a flexible and reliable intercom solution that can be easily configured in several different ways to meet their requirements.

The Algo 8061 is a PoE interface module providing SIP interface control specifically for the Algo 8036, 8039, and 8201. Today, we are going to show you how easy it is to configure the Algo 8039 with the Algo 8061 relay controller. Let’s get to it!

How to Configure the Algo 8039 Video Intercom

Find the IP address of your Algo 8061 – You can find it by using the locator tool from Algo’s website. This tool displays all of the Algo devices available on the network, and their corresponding IP addresses.
Point your browser to the IP address. The 8061 Control Panel will be displayed.
Log in with a default password “algo”
Set a password: Go to the Config page and set a password in the Door Control Password field in the Features section. You will need this password when configuring the 8039 with the device.

The 8039 can be configured from the web interface.

Find IP address of your Algo 8039: Press the blue call button to hear the IP address over the speaker.
Log in via the IP address: Log into the 8039 Control Panel (default password is algo) and go to the Basic Settings > Door Control tab
Enter the IP address of the 8061 in the “Network Door Controller Address” field and the associated password in the “Network Door Controller Password” field. This will be used to authenticate the link between the 8061 and 8039
Enter a “Momentary Open Code”. This is a 1-4 digit DTMF code that can be used to unlock the door for a brief period of time (Default: 6)
Set the “Duration” during which the door will be unlocked (Default: 3 seconds)

Check out the useful links here to learn more:

Have you successfully configured your 8039 video intercom with the 8061 relay controller? Share your experience with us!

Sangoma Received Canadian Technology Stock of the Year Award

by Ying-Hui Chen

Markham, Ontario, Jan. 31, 2019 – Sangoma Technology Corporation, a trusted Unified Communications (UC) leader providing globally scalable telephony solutions for SMBs, Enterprises, OEMs, and Service Providers, was awarded “Canadian Technology Stock of the Year” at Cantech Investment Conference.

This is an award that is voted upon by dozens of unbiased Canadian Technology-Stock Research Analysts at the top financial institutions in the country who deeply understand the industry, the technologies, the customers, the companies and their corporate performance.

“To be chosen as the TSXV technology company of the year for 2018 from among so many other esteemed nominees is a great honour,” said Bill Wignall, President and CEO of Sangoma. “2018 was a very important year for Sangoma, as our ongoing strategy to drive the company forward via a combination of organic growth and prudent acquisitions, has now gotten us to the stage where we will for the first time, hit $100 million in sales this year.”

Congratulations, Sangoma! We are very proud to be part of this innovative team and are looking forward to achieving more together in 2019!

5 New Microsoft Teams Features Draw Attention to Educators

January 28, 2019 by Ying-Hui Chen

Microsoft Teams continuous to introduce new features to broaden their applications. This time, they are targeting teachers and educators! A total of five new features starting this week will be rolling out to all Teams users. Let’s take a quick peek:

#1 Grade Sync to your SIS:

Grading is easier for teachers now. You will be able to automatically send students’ grades from Teams assignments to a teacher’s Student Information System.

#2 Mobile Grading:

Teachers are able to give grades to Teams Assignments from anywhere anytime through the iOS or Android Teams mobile app.

#3 Turnitin Integration:

Suspect about plagiarism? Use the Turnitin integration to detect potential plagiarism by comparing your student project against items on the Internet! It will search for similarities for you and quickly pinpoint any plagiarism.

#4 Free Computer Science Curriculum:

MakeCode is Microsoft’s online game development engine that allows students to build games using drag-and-drop block or JavaScript. The beta version will soon be released this month for teachers to have access to it from Teams.

#5 Faster Assignments:

Now you can create and view your upcoming assignments easier and quicker than before.

Interested in learning more about VoIP for the education industry? Check out VoIP Supply’s Edu Assist, a program designed to get VoIP service, support, and expertise that will save you both time and money.

New Year, New Hardware: Yealink Teams Phones, VTech VCS762-2W, Fanvil X210 IP Phone and More!

January 25, 2019 by Ying-Hui Chen

2019 is an exciting year for VoIP! There’s no time like the present to upgrade your VoIP hardware and take advantage of the latest technology.

This month, we are introducing a new true wireless conference phone from VTech, Teams-certified phones from Yealink and more new innovations from Fanvil. Don’t waste another second, let’s dive in:

VTech VCS762-2W Wireless Conference Phone

Go wireless this new year with VTech’s VCS762 wireless conference phone! This new addition to VTech’s conference line offers up to 12 hours talk time with two convenient wireless microphones. It is a reliable SIP DECT system that comes with full-duplex speakerphone and HD voice quality. Check out more details here!

DECT 6.0
3-way local conference
Full-duplex speakerphone in base
2-Year manufacturer warranty

Yealink T5 Teams Phones

If you are looking for a Microsoft Teams phone, you can’t miss the T5 Teams-certified phones from Yealink! This is an exciting addition to Yealink’s existing Skype for Business phone series. Now users can enjoy the familiar Teams user interface and key functionalities. Yealink’s Teams phone series also supports Office 365. You can easily upgrade your phone to Microsoft Teams or Skype for Business (SFB)! These Teams phones are currently available at our online store. Click here to order!

Microsoft Teams Certified
Fully compatible with Teams key functionalities
Teams user interface
Support Office 365 and upgradability to Teams or SFB

Fanvil X210 IP Phone

Demo the latest enterprise IP phone from Fanvil, the X210! Designed for executive users, the X210 features 2 side color displays, Gigabit Ethernet with PoE support, EHS, built-in Bluetooth, WiFi and much more! It is the perfect IP Phone for a business who needs extra DSS keys for dynamic management. Call 1-800-398-8647 to order your demo unit to try out!

20 SIP lines
HD Voice
EHS Support
2 integrated color displays
4.3 main TFT color display

Fanvil i12 Intercom with Dual Button

The i12 is an upgrade from Fanvil’s single button i12 intercom. This new version comes with 2 buttons with a designated SOS button for emergency help point to make contact with the nearest police station or monitoring center. This solution is perfect for hospitals, prisons, schools, and many other organizations. See how easy it is to install the i12 here!

The i12 is currently in stock. Order today!

Dual buttons
SIP protocol
HD Voice
Anti-tamper
Environmental noise reduction
Temperature rating from -40 to +70 degrees

Did you find anything interesting? What new VoIP hardware do you want to see this new year? Leave us a comment below!

Is VoIP Cheaper Than a Landline?

January 24, 2019 by Ying-Hui Chen

If you just started thinking about switching to a VoIP system, you may wonder if VoIP is really cheaper than a landline. Let me break it down for you:

Is VoIP Cheaper Than a Landline?

The short answer is yes because instead of using a separate system with additional hardware, VoIP uses what you already have – the Internet connection.

How Is VoIP Cheaper Than a Traditional Landline?

One Single Network for All

Your traditional landline sends communications through an analog private branch exchange (PBX) system while a VoIP system allows you to transfer voice and data via a single network, eliminating the need for multiple service providers. This will cut down your phone bill expenses significantly!

No More Long Distance Calls

Also, since all VoIP phone calls are made through your Internet connection, there will be no long distance call fees. If you are an international business that makes lots of international calls, VoIP can save you a fortune by treating all calls equally with a monthly fee.

Unified Communications (UC)

With VoIP, you will be able to collaborate better with your team, saving time and money. There are many Unified Communications (UC) phone features that will help you improve work efficiency and effectiveness such as auto attendant, find me/ follow me, voicemail to text, shared line, and more. Click here to see more features!

Management and Maintenance

If you choose a hosted service, your service provider will manage and maintain your system and hardware for you, saving you lots of hassle and leaving you more time to focus on your core business! No onsite staff is needed.

Ready to learn more? Check out some useful links below or simply contact one of our VoIP experts at 1-800-398-8647 to get your questions answered!

Yealink New T5 IP Phone Series Key Features:

Can I use Sangoma’s PCI Card with the RenegadePBX Appliance?

STAY TUNED

VoIP Supply Partner Program Advantages:

About VoIP Supply

#1 Grade Sync to your SIS:

#2 Mobile Grading:

#3 Turnitin Integration:

#4 Free Computer Science Curriculum:

#5 Faster Assignments:

VTech VCS762-2W Wireless Conference Phone

Yealink T5 Teams Phones

Fanvil X210 IP Phone

Fanvil i12 Intercom with Dual Button

Is VoIP Cheaper Than a Landline?

How Is VoIP Cheaper Than a Traditional Landline?

One Single Network for All

No More Long Distance Calls

Unified Communications (UC)

Management and Maintenance

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