Polycom Talks New Products and Services at ITEXPO 2019

February 27, 2019 by Steve Lopian

One of the things that keeps us coming back to ITEXPO year after year is the opportunity to meet manufacturers face to face and hear what they have to say about their brand, and what might lie on the horizon for VoIP technology.

While attending ITEXPO 2019 we were able to catch up with Darren Knapp of Polycom! This was a great opportunity to hear about all of the exciting things that are in store for one of the top brands in the industry!

Being that we are a value-added distributor of Polycom products, we feel it’s important to our customers and resellers to hear about new products, features and roadmaps from Polycom directly, and we were able to deliver!

During our interview with Darren, he gave us some insight into the direction Polycom is heading towards. Everything from more affordable VoIP phones to their new service programs PDMS (Polycom Device Management Service) and their new DaaS (Device as a Service) program which allows providers to rent IP phones with no contract instead of buying them up front!

But we’re not going to just tell you about what Darren had to say. You can watch for yourself! Check out the video above and watch the full interview from ITEXPO 2019!

Did this interview leave you with any questions? Leave them in the comments below! Want to become a Polycom reseller and take advantage of exclusive Polycom programs? You can start by clicking here!

How Much Does VoIP Service Cost?

February 21, 2019 by Ying-Hui Chen

While we have all sorts of communication channels nowadays such as email and chat services, telephony remains an indispensable part of many businesses. Instead of relying on employees’ mobile phones, organizations are switching to a reliable and secure VoIP service. Therefore, understanding the cost of VoIP service becomes a big topic.

How Much Does VoIP Service Cost?

The VoIP service costs will vary depending on the type of VoIP service you choose, the number of seats your organization requires, the service provider you work with, and many other related factors. The monthly service fee can range from just around $30 to $100 or more.

* Figure 1 is from an Osterman Research white paper published December 2014.

For small to mid-sized businesses (SMBs) who have limited resources, a hosted PBX solution is highly recommended as a hosted PBX is significantly less expensive than an on-premises PBX. However, for larger enterprises with more require a more customization and powerful solution, an on-premise PBX would make sense.

Download our free guide to VoIP service here to learn more about different levels of VoIP service and how to choose the ideal service provider for your organization!

Visit our website or simply raise your phone to call one of our VoIP experts today at 1-800-398-8647 for a free consultation!

February New VoIP Hardware Roundup: New DECT Phones, IP Phones and More!

February 20, 2019 by Ying-Hui Chen

February is not just a month for romance, but also a month for lots of new VoIP innovation! This month, we are introducing several great, new additions to our VoIP catalog. Don’t waste another second, let’s get to it!

Grandstream DP DECT Phone Series

Ideal users: Warehouses, retail stores and residential environments where mobility is key.

Remember Grandstream’s DP 720 DECT handset? Now Grandstream is adding two more DECT phones to the DP series, offering up to 400 meters outdoor range and 40 hours talk time!

The new DP series includes the DP722, DP730 and the DP752 DECT VoIP base station that complements any of the DP series handsets to offer mobility. Grab one of these units to enjoy wire-free communication today!

Up to 400 meters outdoors
Up to 40 hours talk time
Up to 2.8-inch color display

Sangoma s206 Entry-Level IP Phone

Ideal users: Contact centers, remote workers, FreePBX/ PBXact users.

Sangoma’s s series is getting even better! The s206 is an enhanced model for the s205 IP phone with an upgraded processor and OPUS codec support. It comes with 2 SIP accounts, 5-way conferencing, and all the features you need to work with FreePBX and PBXact.

If you are looking for an affordable IP phone that can be easily set up right out of the box, the s206 is your ideal choice! The s206 is now available for purchase. Order Here!

2 SIP accounts
Dual Ethernet ports
Built-in VPN

Sangoma FreePBX/ PBXact 1200 Appliances

Ideal users: Large contact centers and enterprises

Sangoma’s new FreePBX/ PBXact 1200 now allows up to 1000 users, 300 simultaneous calls! These improved appliances are designed for enterprises who are in need of features such as UC and SIP Trunking. Check out what these feature-rich IP PBX appliances have to offer:

1U Server
4 PCI Express Slot
6 Onboard GIG Network Ports
Dual 500 GB SSD Raid Drives
i7 Quad Core Processor
16 GB of Memory

Yealink T5 Series

Ideal users: Businesses who need wireless communications, flexible and remote collaboration.

Yealink’s T5 series include the T52, T52W, T54W, T57W, T58A and the VP59 smart video phone. This new series comes with great flexibility to enhance remote collaboration. Up to 16 SIP accounts, HD audio, built-in WiFi and Bluetooth are just some of the popular features you will enjoy. Order one of these to try yourself!

Built-in Bluetooth, Wi-Fi
Graphical display, fully adjustable
HD Voice with Yealink Acoustic Shield technology
Dual-port Gigabit Ethernet

That’s not all of the new VoIP hardware we carry. Head over to our website or simply give one of our VoIP consultants a call at 1-800-398-8647 to learn more!

Refreshing Used Phone Deals with VoIP Supply’s Refresh

February 19, 2019 by Youleidy Vega

Our Refresh offering is looking good with top Polycom phones that will compliment any home office. Refresh products are used but in great condition, both inside and out. Take a look at our featured products of the month!

Polycom VVX 310

The VVX 310 is a simple-to-use, entry-level business phone that has a simple design with a simple to use interface. It supports HD Voice and easily integrates with third-party web-based unified communications applications. The VVX310 has 6 lin appearances and features Zero Touch Provisioning for easy deployments. It supports Power over Ethernet (PoE) and has dual Gigabit RJ45 ports.

Read the Polycom VVX 310 Datasheet

Polycom VVX 410

The Polycom VVX 410 is a step up from the VVX 310 mentioned above. The 410 is a mid-rand IP Phone with a color display. This model supports up to 12 line appearances and has built-in PoE and dual gigabit ports.

Read the Polycom VVX 410 Datasheet

Polycom IP5000

The Polycom IP5000 is a go-to conference phone for small conference rooms that will deliver call clarity with HD Voice and noise cancellation. A microphone with 360° coverage gives users the ability to be heard from up to 7 feet away.

Read the Polycom IP5000 datasheet

Refurbished phones come with a standard 6-month warranty. They are examined and upgraded with the latest firmware. Check out our Refresh Video to learn more!

Have questions about Refresh or want to place an order? Call us at 1-800-398-8647

3CX v16 With New Features is Now in Beta!

February 15, 2019 by Ying-Hui Chen

Great News! 3CX announced that they are one step closer to the official release of 3CX version 16. 3CX v16 is now in Beta 1. 3CX’s Phone System Version 16 Beta 1 comes with some updates, including:

Click here to download the presentation slides to learn more about 3CX v16!

Added Manage License Key in License Settings Page.
Added Node 3CX Portal.
Fixed exception in CRM Module during contact creation: Object reference not set to an instance of an object.
Fixed exception in Queue Manager System.NullReferenceException: Object reference not set to an instance of an object.
Added Help Links for Instance Manager.
Fixed exception in System Service System.Threading.Tasks.TaskCanceledException: A task was canceled.
Fixed exception in Queue Manager ‘PrintReport’:System.ArgumentOutOfRangeException.

WebClient:

Fixed scroller up/down in WebClient using Firefox.
Fixed multi-select delete of Recordings.
Added support for Drag & Drop for BLFs Page in WebClient.
Fixed Error in WebClient “reconnecting to the server. Unable to perform this request at the moment. Please try later.” due to deleting of recordings.

Templates:

Added new “Linkt” VoIP Provider.
Added new “TeleVoIP” VoIP Provider.
Added new “Signet” VoIP Provider.
Added new “HostProfis” VoIP Provider.
Added new “Devoli” VoIP Provider.

See the whole phone system change log here.

How to Upgrade to 3CX v16?

As of right now, you’re able to upgrade directly from v15, v15.5 to v16 from Linux only. For Windows, you will need to grab a backup of the current version (15 or 15.5), uninstall that version and re-install to v16 version. If you wish to follow 3CX v16 new features and improvements, here is the Live stream:

Are you looking for more 3CX updates? Register and attend our monthly 3CX updates webinar here! The next webinar will start on February 20th, 10 am & 2 pm.

Telinta: Hosted White Label Solutions for VoIP Service Providers and Resellers

by Ying-Hui Chen

The Telinta informational webinar this week was a blast! During the webinar, Telinta and VoIP Supply introduced Telinta’s reliable and secure Softswitch and billing platform and how our VoIP service providers and their resellers can take advantage of the service.

Telinta Informational Webinar Recap

If you didn’t make it to the webinar, you won’t want to miss out the webinar recording! Click to watch the webinar now and download the presentation slides here:

Telinta offers unique auto-provisioning profiles, enabling VoIP service providers to easily deploy IP phones and ATAs, and many other devices, without the need for an installer or manual configuration.

Interested in learning more about Telinta’s solutions? Contact our VoIP solution consultant Joe Shanahan at 716-867-6555 or email at [email protected] today!

Sangoma Reseller Webinar Recap February 2019

February 13, 2019 by Ying-Hui Chen

During this month’s Sangoma reseller webinar, Mark covered Sangoma’s latest Tech Award, new product releases, and Sangoma’s partner portal with marketing resources. Download the webinar slides here to learn more details!

Sangoma Reseller Webinar Q&A

Question 1: Does Digium mobile solution work on Sangoma’s PBXact?

Answer: Unfortunately, the answer is no. As of right now, Digium’s mobile solution only works with Digium Switchvox. However, the integration with Sangoma products could happen down the road in the future.

Question 2: How are the s206 and s406 IP phones different from the s205?

Answer: The s206 has 2 SIP accounts, while the s205 is equipped with 1 SIP registration only. Also, the s206 and the s406 SIP phones have a new processor chip that supports Opus codec.

Learn More about Sangoma Reseller Program

More from: Q & A Ying-Hui Chen digium Sangoma

ITEXPO 2019 Recap

by Steve Lopian

VoIP Supply is no stranger to ITEXPO. We love the opportunity to meet our customers and resellers in person and let everyone know what we’re all about as a company.

The event that was held this year in Ft. Lauderdale, Florida was no different. Members of our sales and marketing teams were there with bells on in our fully functioning exhibit booth.

What do I mean by fully functioning? This year, our booth was filled with Flashing emergency lights and IP paging units from Algo, IP phones from Grandstream, Polycom and Fanvil – all hooked up and easy to test!

And in usual VoIP Supply fashion, we were able to have some fun for our visitors with our ‘Chip To Win’ golf game! We think this was a bit hit amongst exhibitors and attendees alike!

All in all, we feel that the event was a huge success and are already looking forward to next year! If you were unable to attend or did not have a chance to swing by to say “hi”, then check out this short recap video we put together showcasing the fun and excitement of ITEXPO!

Were you at ITEXPO? What did you think of the event? If you wanted to meet with one of our team members but did not get the chance, give us a call at 1-800-398-8647 or come see us April 9th through April 12th at Channel Partners in Las Vegas!

How to Use Yealink’s SIP-T49G Bluetooth Phone with a Mobile Phone

February 8, 2019 by Ying-Hui Chen

Many of Yealink’s business IP phones have built-in Bluetooth support that allows you to connect your mobile phone to the Yealink phone unit wirelessly.

The advantage is that you can switch the desktop phone to your mobile phone anytime you want, even during a phone call without any interruptions. (The person on the other end won’t even notice it!) Let’s take Yealink’s SIP-T49G business phone as our example and see how this process works:

How to use Yealink’s SIP-T49G with a Mobile Phone

Switching back and forth between the T49G business phone and your mobile phone is easy. Let’s take a quick look at the simple process:

Turn on Bluetooth from your mobile phone setting
Connect your mobile phone to SIP-T49G via Bluetooth
When there is an incoming call, both your cell phone and the T49G will ring
Answer the call on either the SIP-T49G desktop phone or your mobile phone
On your mobile phone, you can switch this call to SIP-T49G without any interruptions
When your conversion is finished, simply hang up the call on your cell phone or the T49G and the call will hang up on both ends

This Bluetooth connection process works for the T49G, SIP-T58V, SIP-T58A, SIP-T56A, and SIP-T49G. The best part is that the SIP-T49G IP phone can actually synchronize with your mobile phone contacts and call the contacts on behalf of your mobile phone. This can save busy workers like you lots of hassle!

Did you switch your call successfully from the SIP-T49G to your mobile phone? How did you take advantage of this feature? Share with us!

Microsoft Enhanced Teams Features to Empower Healthcare Professionals

by Ying-Hui Chen

It’s not surprising to see that Microsoft Teams introduces new features again! This time, the new features are targeting healthcare professionals, enabling secure communication and collaboration in healthcare institutions. The new enhancements can be broken down into three areas:

Priority notifications for urgent messages (this is currently in private preview) – Send alerts every two minutes (up to 20 minutes) to recipients on their mobile and desktop devices until a response is received.
New Message Delegation – Recipients can now delegate messages to another person within the organization. This feature is coming soon!
Integrate FHIR-enabled electronic health records (EHR) data with Teams – allow healthcare providers to access patient records and chat with members right in the Teams mobile app. The Teams integrations with Infor, Cloverleaf, Dapasoft and more platforms are still in the pipeline!

VoIP service has a lot of potential. Call one of our VoIP experts today at 1-800-398-8647 to get a free consultation about how you can take full advantage of VoIP features!

Polycom Talks New Products and Services at ITEXPO 2019

How Much Does VoIP Service Cost?

How Much Does VoIP Service Cost?

February New VoIP Hardware Roundup: New DECT Phones, IP Phones and More!

Grandstream DP DECT Phone Series

Sangoma s206 Entry-Level IP Phone

Sangoma FreePBX/ PBXact 1200 Appliances

Yealink T5 Series

Refreshing Used Phone Deals with VoIP Supply’s Refresh

Polycom VVX 310

Polycom VVX 410

Polycom IP5000

3CX v16 With New Features is Now in Beta!

How to Upgrade to 3CX v16?

Telinta: Hosted White Label Solutions for VoIP Service Providers and Resellers

Sangoma Reseller Webinar Recap February 2019

Sangoma Reseller Webinar Q&A

Question 1: Does Digium mobile solution work on Sangoma’s PBXact?

Question 2: How are the s206 and s406 IP phones different from the s205?

Learn More about Sangoma Reseller Program

ITEXPO 2019 Recap

How to Use Yealink’s SIP-T49G Bluetooth Phone with a Mobile Phone

How to use Yealink’s SIP-T49G with a Mobile Phone

Microsoft Enhanced Teams Features to Empower Healthcare Professionals

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