The Inter-compatibility of Sangoma Hardware (May Webinar Recap)

May 9, 2019 by hwaple

During this month’s Sangoma Reseller Webinar, Mark Carson covered the inter-compatibility of Sangoma Hardware and it’s ease of use. If you missed the webinar, you won’t want to miss out on this quick recap!

Sangoma Reseller Webinar Q&A

Question 1: You have been a distributor of Sangoma for a number of years now, when people are looking at your competition, how do you win with Sangoma? What are the key selling points?

Answer: It’s all managed under one roof, when you sell a complete Sangoma solution there’s no finger pointing because all of the products are owned by us. Giving you and your customers POM (Piece of Mind). Depending on the competition most people are price sensitive, price sensitivity is huge. A Sangoma solution will be equally priced or priced lower than other solutions. It tends to be a very good cost of ownership situation.

Question 2: What is your favorite Phone App that you see most customers get really excited about?

Answer: Call Parking because you can put 2 or 3 park buttons on everyone’s phone and when you have a call you have to get to someone who isn’t at their desk you can park the call for them to and it’s easy for them to pick it up. Hot desking is also popular because people are open space oriented someone working all over these are the two I see that are the most popular.

Question 3: Will VoIP Supply be hosting any on-site training certification courses?

Answer: That’s a great question, If you are interested in attending a training session please send our marketing supervisor an email ([email protected]) so we can gauge interest and find the ideal location!

Question 4: How can I become a Sangoma Reseller?

Answer: If you are interested in becoming a Sangoma Reseller through VoIP Supply, simply visit our website to fill out the form or give our VoIP Experts a call at 1-800-398-8647. One of our VoIP Experts along with Mark Carson will help with the onboarding process so you can start selling Sangoma!

Click Here to Learn More about the Sangoma Reseller Program

More from: Asterisk hwaple FreePBX Sangoma voip

Emergency Alert Paging Solutions

by hwaple

Algo Solutions has a simple, yet highly-effective and proven solution to implement for emergency situations. These three Algo products can be configured to communicate with each other in the event of an emergency.

Algo 1202 Call Button – A stand-alone call button that is connected to your telephony system and when configured properly initiates a multicast page out to your intended audience by simply pressing the illuminated button.

Algo 8186 SIP Horn Speaker – This PoE indoor and outdoor rated SIP speaker serves as an emergency alerting device by sending out a variety of powerful audio sounds from your SIP endpoint

Algo 8128 SIP Strobe Light – When an emergency announcement has been made through the Algo speakers, the light will simultaneously blink alerting everyone of an emergency. (Available in Clear, Red, Amber, and Blue)

Give our VoIP Experts a call today at 1-800-398-8647 to schedule an on-site consultation.

More from: VoIP Hardware hwaple Algo voip

Chris Sherwood of CrossTalk Solutions Talks Tech at ITEXPO 2019

May 2, 2019 by Brian Hyrek

While we spent a lot of time talking to manufacturers and meeting our customers at ITEXPO, we had to make sure we left enough time to have a chat with the creator and founder of CrossTalk Solutions, Chris Sherwood.

CrossTalk Solutions a VoIP consulting group, but they are best known for their YouTube channel which features new VoIP equipment, tutorials and more!

Having worked with Chris for a while now, it was nice to finally meet and pick his brain about new technology and of course, VoIP!

Want to see what Chris had to say about all of the excitement at ITEXPO 2019 and what he loves most about working with VoIP Supply? Then check out the full interview in the video above!

Did you attend ITEXPO 2019? What were your thoughts on the show? Let us know in the comments!

Mirror Mirror on the wall whose the fairest one of all? Fanvil X7 and X7C IP Phones

May 1, 2019 by Youleidy Vega

Fanvil has announced two new enterprise-grade IP phones up, the X7 and the X7C.

Both devices look very similar and they are both targeted towards the same audience. The enterprise user who can benefit from a large screen display, high-end features, and a sleek, elegant design.

The X7 and X7C have many features in common. Let’s review them.

20 SIP lines
3-way conferencing
Hotspot capability
HD audio on the speakerphone and handset
Video Codec H.264 for video calls
Dual Gigabit ports and integrated PoE
Support for EHS headsets
A stand with 2 adjustable angles of 40 and 50 degrees
Built-in Bluetooth for connecting a Bluetooth headset
Wi-Fi connectivity (via Wi-Fi dongle)

Now that we know the features in common, let’s take a look at two features that differentiate the two phones.

X7C VoIP Phone $144.40

The X7C has a 5” high-resolution display.

X7 VoIP Phone $180.50

The X7 has a 7″ Color touchscreen display.

The second difference between the models is the number of DSS (Direct Station Selection keys) they support.

The X7C supports up to 60 DSS keys with 12 physical buttons.

The X7 can handle up to 127 DSS key entries via the touchscreen display.

Both the X7 and X7C are high-end devices. When choosing the most attractive option for your business, key questions to ask would be:

Do I need a touch-screen display? Will it make the job easier and the workday more productive?

How many BLF keys does the position require? If the phone is being used by someone who handles a large call volume and is constantly dialing into various extensions or parking calls, then the X7 may be the better option.

To find out more about Fanvil and their product offerings, visit our Fanvil page.

Do Sangoma’s A200 Cards Require an Extra Molex Power Connection?

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Do Poly (Previous Polycom) VVX Phones Work with Microsoft Teams? Today, we have more new real questions and answers from VoIP users just like you.

Do Sangoma’s A200 Cards Require an Extra Molex Power Connection?

Q: Do the A200 cards require an extra Molex power connection?

A: Yes, addtional power is required in the following situations.

1) FXS modules are being used
2) Remora board is being used
3) Mother board is not providing sufficient power as per PCI/PCIe spec.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Grandstream has officially announced the beta release of their Cloud Device Management Platform

April 30, 2019 by Mary Cheney

Grandstream Device Management System (GDMS) provides a centralized interface for enterprises, service providers, channel partners and multi-site businesses to configure, provision, manage, monitor and troubleshoot large deployments of Grandstream endpoints in batches by site, group or model.

Key features of GDMS include:

Powerful and wide-ranging functionality including integrated device management, account management, device configuration, firmware upgrade, device monitoring, intelligent alarms, alerts and real-time statistics and reports
Supports all configuration parameters, including account settings, phone settings, network settings, system settings, maintenance, applications, profiles, handsets and more
Allocate and deploy a batch of accounts in two clicks; configure and manage a batch of devices by different sites, groups and models.
Real-time device and network monitoring with analytical system reports, intelligent troubleshooting, automatic diagnostic reports and one-click debug function
Offers various and practical task modes, instant tasks, scheduled tasks and task reports
Enterprise-level security protection including Bank-grade TLS encryption from end-to-end, two-way certificate verification mechanism between devices and GDMS platform, encryption of device information, and more

Are you interested in beta testing their new platform? It’s easy, simply sign up for a free account through the sign up link below:

This beta test is free and open to anyone who has access to Grandstream products supported by GDMS, which currently includes the WP series of portable WiFi IP Phones, DP series of DECT Cordless IP Phones, GXV series of IP Video Phones for Android™, and the upcoming new GRP series of Carrier-Grade IP Phones. GDMS support for all other Grandstream products will be available soon. Technical support for this beta test will be provided via Grandstream Forums.

We also encourage you to join our joint webinar with Grandstream on May 16th at 2PM EST.

New VoIP Hardware Roundup April 2019

by Mary Cheney

The month of April was filled with a lot of exciting product releases for many of our favorite brands! Fanvil released the X7 and X7C, their new enterprise IP Phones, Grandstream brought us the GSC3510 Intercom Speaker and Mic and last but certainly not least, Vtech released the VCS762-2W ErisStation SIP Wireless Conference Phone. Let’s review each of these products in more detail.

Fanvil X7 & X7C Enterprise IP Phones

The X7 series from Fanvil are a great addition to their growing line of IP Phones. Both versions are fully touch screen and are easy-to-use, making them ideal for the modern office.

Built-in Bluetooth
Wi-Fi Connectivity Capabilities
HD audio with Opus support

Grandstream GSC3510 Intercom Speaker and Mic

This one isn’t available just yet, but’s it’s set to be released soon! The GSC3520, when paired with any of the Grandstream desktop and cordless IP phones, or any of the DGS series of door phones, offers a state-of-the-art security and voice intercom solution.

3 Directional Mics
Integrated Bluetooth
Web-UI Access for Control and Configurations

Vtech VCS762-2W ErisStation SIP Wireless Conference Phone

With the increased demand for wireless conference phone solutions, Vtech has brought us the VCS762-2W ErisStation SIP Wireless Conference Phone! The Vtech VCS762-2W Conference Phone uses DECT technology for a completely wire-free solution allowing you to easily place the conference phone and its two wireless microphones anywhere you would like.

3-Way Local Conferencing
Built-In Wireless Microphone Charging Bays
Up to 24 Hours of Talk-Time

Broadvoice b-hive Receives INTERNET TELEPHONY Product of the Year Award

by Mary Cheney

TMC, a worldwide incorporated media organization, has awarded Broadvoice b-hive the INTERNET TELEPHONY Product of the Year Award!

As a master agent for Broadvoice we are thrilled to see them receive this award. They are a great company to partner with and our customers and agents enjoy working with them.

b-hive is Broadvoice’s cloud PBX stage that consolidates communication and UC administrations into a complete UCaaS group with voice, informing and virtual call focus arrangements with SD-WAN. The stage is associated with a protected and excess system foundation and gives correspondences capacities that are infrequently discovered together in big business cloud arrangements, not to mention one that is intended for SMBs with as few as 10 workers.

“b-hive is constantly evolving with the latest communication innovations to increase productivity and ease workflow for today’s small and midsize businesses (SMBs). We’re thrilled to be a part of a prestigious group of companies recognized for their exceptional products and services.”
George Mitsopoulos, COO

Congratulations Broadvoice and thank you for delivering such an outstanding product!

About Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

The NEW Lifesize Icon 300 Conferencing Solution with 4K!

April 29, 2019 by hwaple

Lifesize recognized the need for a solution that delivers an enterprise experience at the fraction of the cost for small to medium-sized businesses. The new Lifesize Icon 300 Video Conferencing Solution contains 4K video conferencing capabilities that will take your conferencing experience to the next level.

Designed with 4k video sharing capabilities, the Icon 300 is the perfect video conferencing solution for huddle rooms. The Lifesize Icon 300 brings simplicity to your meeting space and gives your teams the flexibility to connect face-to-face with anyone inside or outside your network. Its ultra-wide field of view allows all participants to be seen even in the smallest of conference rooms, and its flexible design allows you to easily mount the device on a credenza, table or wall mount.

Key Features:

4K presentation quality
Ultra-wide field of view to easily see meeting participants
Powerful wide-angle optics provide pristine image clarity
Seamless integration with the Lifesize cloud-based service
Fits easily on a credenza, table or wall mount

What’s the Difference Between the Lifesize Icon 300 and other Lifesize Devices?

Compared to the Lifesize Icon 600 and 800 the Lifesize Icon 300 does not contain a separate codec, which means less clutter in your conference room! The Lifesize Icon 300 also has 4K screen sharing quality.

Why Buy Lifesize?

Lifesize is always looking for new ways to change the video conferencing experience. Their products are plug-and-play and easy to set-up and configure, honestly for someone who isn’t a tech ninja if I can set-up the device so can you! The Lifesize Portal is also jam-packed with the content you need to get educated on the product line. The team over at Lifesize is very responsive and great to interact with. Here at VoIP Supply, we have the Lifesize products set-up in our Executive Conference Room, give us a call at 1-800-398-8647 or stop on by to test out the products for yourself!

Want to learn more about the Lifesize Icon 300? Visit the product page here!

Mitel Proposes an All-Stock Merger with Avaya

April 26, 2019 by Mary Cheney

On April 25th, 2019 Mitel announced that it would be making a bid for their largest competitor Avaya. It is said that financial backers are planning to offer around $20 to $22 per share, valuing Avaya at over $2 billion.

In the age of M&A, it’s always exciting to see how these types of partnerships pan out. Both Mitel and Avaya, in their own right, have a unique product offering and a very loyal following. Only time will tell how their customers feel about this acquisition.

Are you currently a Mitel or Avaya reseller or agent? What are your thoughts on this M&A?

The Inter-compatibility of Sangoma Hardware (May Webinar Recap)

Sangoma Reseller Webinar Q&A

Question 1: You have been a distributor of Sangoma for a number of years now, when people are looking at your competition, how do you win with Sangoma? What are the key selling points?

Question 2: What is your favorite Phone App that you see most customers get really excited about?

Question 3: Will VoIP Supply be hosting any on-site training certification courses?

Question 4: How can I become a Sangoma Reseller?

Click Here to Learn More about the Sangoma Reseller Program

Emergency Alert Paging Solutions

Chris Sherwood of CrossTalk Solutions Talks Tech at ITEXPO 2019

Mirror Mirror on the wall whose the fairest one of all? Fanvil X7 and X7C IP Phones

Do Sangoma’s A200 Cards Require an Extra Molex Power Connection?

Do Sangoma’s A200 Cards Require an Extra Molex Power Connection?

STAY TUNED

Grandstream has officially announced the beta release of their Cloud Device Management Platform

New VoIP Hardware Roundup April 2019

Broadvoice b-hive Receives INTERNET TELEPHONY Product of the Year Award

The NEW Lifesize Icon 300 Conferencing Solution with 4K!

Key Features:

What’s the Difference Between the Lifesize Icon 300 and other Lifesize Devices?

Why Buy Lifesize?

Mitel Proposes an All-Stock Merger with Avaya

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