Webinar Recap: Algo’s Mass Notification Solution Application

June 24, 2019 by Ying-Hui Chen

In Algo’s webinar last week, Scott and Brian gave us an overview of the Algo portfolio and new product updates. The whole presentation was filled with a lot of great information. The part I personally enjoyed the most is the real use cases where they explained how and where businesses can apply Algo’s solutions. Some common use cases include:

Scheduled announcements
Emergency notification
- Ring an extension
- Push button
- Relay input 8301

Download the presentation slides here to check out more details!

You may also find the Q&A session below useful.

Algo Webinar Q&A Session

Q: Any resources and support to help design a project from start to finish?

A: Our VoIP consultant, Brian Hyrek, is available to design your project. Scott from Algo is also available to get on a call with you if needed. Our in-house engineers can also help you with the project designing.

Q: Can Sangoma’s FreePBX work with Algo’s speakers?

A: Yes, Algo is compatible with Sangoma. Many of our FreePBX customers use Algo’s solutions. Algo is a 3rd party SIP endpoint and open standard SIP will register. Click here to download the compatibility guide.

Q: Are Algo devices able to do two-way communication?

A: Yes. The 4 speakers mentioned all have a microphone with the speaker to enable two-way communications. The 8186 device also has a microphone for two-way communication. It’s suitable for warehouses and large areas.

Q: Do all Algo endpoints need to be SIP registered?

A: No, not all speakers need to be SIP-registered. If it’s a paging speaker or paging adapter, you don’t need to register the endpoints. Only when you are making or answering a call, you need to have the SIP registered.

Want to learn more about Algo’s mass notification solutions? Visit our webpage or contact Brian Hyrek at 716-531-4318 or email at [email protected]!

June Hardware Roundup: New Video Phone, Multicase Speaker and WiFi Access Point

June 19, 2019 by Ying-Hui Chen

June is a month of great new VoIP hardware! This month, we are seeing lots of great new additions you can add to your communication system, including Grandstream’s new enterprise-grade GRP Series IP phones, CyberData’s multicast speaker, the GWN7630 WiFi Access Point and much more!

Grandstream’s GRP2614 is now available!

If you haven’t checked out Grandstream’s new GRP Series IP phones, you are really missing out! The GRP2614 is now available for purchase. Click here to order!

These high-end devices are designed for enterprise users or service providers who need to mass deploy and manage a large number of endpoints at once. See what features are included for the GRP2614:

16 Lines
Built-in dual-band WiFi support
Support all major codecs, including wideband codecs G.722 and Opus
Support secure-boot, encrypted data storage

See datasheet here

CyberData’s 011485 Multicast Speaker

Looking for an economical and easy-to-use speaker? Check out the CyberData 011485, a multicast speaker with Power-over-Ethernet (PoE 802.af). This product is currently in stock. Click here to order!

The 011485 speaker easily connects to your PoE network with a single Ethernet cable connection. The 011458 is capable of playing audio from any multicast source like the CyberData SIP Paging Server with Bell Scheduler (011146).

Plays audio from multicast
TLS security for auto provisioning
Support for 10 multicast paging groups
Network-adjustable speaker volume
User upgradeable firmware via web interface or auto provisioning
802.11q VLAN tagging

See datasheet here.

Grandstream GWN7630 WiFi Access Point

The last but not the least is Grandstream’s latest WiFi access point, the GWN7630. This device features dual-band technology and an antenna design that provides maximum network and WiFi coverage.

It’s a great solution for small to medium-sized businesses or branch offices where you need to have WiFi access. The GWN7630 is coming soon. We’re accepting pre-orders. Click here to pre-order!

2.33 Gbps wireless throughput and 2 Gigabit wireline ports
Dual-band 4×4:4 MU-MIMO technology
Self-power adaptation upon auto detection of PoE or PoE+
Supports 200+ concurrent Wi-Fi client devices

Download the datasheet here.

Want to see more new VoIP hardware? Visit our website or give us a call at 1-800-398-8647 today!

3CX Version 16 Update 2 is in Beta! (Webinar Recap)

by Ying-Hui Chen

In today’s 3CX reseller webinar, Sean from 3CX talked about the new features and functionality added to 3CX version 16 update 2. In case you missed it, we want to share with you this quick webinar recap. Let’s check out some exciting updates in this new version of 3CX!

Download the webinar presentation slide deck here:

What has been improved in 3CX version 16 update 2?

Major upgrade to Session Border Controller
Install process requires just PBX FQDN and authentication key
SBC’s can now be remotely updated and configured in Sip trunks section of the management console
Now you can receive status updates, stats and emails for each SBC connection
See more updates

Does 3CX v16.1 have Chat and Talk Feature?

3CX version 16.1 only offers limited chat and talk functions. You will need to have the update 2 installed to access to full features. V16.2 is now in beta and will soon be available. Click here to download 3CX v16.2.

If you have more questions regarding the 3CX v16.2, don’t hesitate to give one of our VoIP experts a call at 1-800-398-8647!

More from: VoIP News Ying-Hui Chen 3CX Webinar

Used, Like-New IP Phone Deals with Refresh

June 18, 2019 by Youleidy Vega

In the month of June, we are highlighting the best of the best refurbished products for our dose of Refresh. Refresh is our line of used products that are certified to work and look as good as new for a fraction of the cost of new ones. Because we trust our Refresh line, we offer the Refresh guarantee, if it doesn’t work or breaks within the first six months, we take it back, no questions asked!

CHECK OUT OUR 10-STEP REFRESH PROCESS!

Yealink T46S $149.99

The Yealink T46S is an elegant looking IP Phone that supports OPUS Codec for enhanced performance and offers high-end features combined with an intuitive interface that is easy to use and pleasing to the eye.

Quick Features:

4.3-inch 480 x 272-pixel color touch screen
USB2.0
Opus
Up to 16 SIP accounts
Paperless label design
Headset and EHS support
Wi-Fi via WF40
Bluetooth via BT40

Poly VVX 410$99.99

The Poly VVX 410 IS high-end IP Phone with a color LCD display and dual Gigabit ports. It is easy to use and integrated well with third-party Unified Communications applications (UC) for added productivity for the knowledge worker and office staff.

Quick Features:

12 Line appearances
Polycom HD Voice
3.5″ (320×240) Backlit Color LCD
Dual Gigabit RJ45 Ports
RJ9 headset port

Poly VVX 310 $72.99

The Poly VVX 310 brings the same great features of the VVX 410 but has a smaller grayscale display. The VVX 310 is the perfect phone for the main area in an office, kitchen, or for an employee that does not need all the bells and whistles, but can benefit from having great audio and interoperability with third-party UC applications.

Quick Features:

6 Line appearances
Polycom HD Voice
208×104 Backlit 8 Level Grayscale graphical LCD
Dual Gigabit RJ45 Ports
RJ9 headset port

5 Reasons Why You Should Purchase From An Authorized Poly Partner

June 17, 2019 by Ying-Hui Chen

When it comes to choosing a vendor for Poly products, lower pricing can be tempting, but watch out! Purchasing from an unauthorized seller may put you at serious risk. To help you make a wiser decision when shopping for VoIP online, we want to share with you the reasons why you should purchase from an authorized Poly partner like VoIP Supply.

Why purchase Poly products from an authorized partner?

Reason 1: Be fully covered by Poly’s Manufacturer Warranty

An authorized Poly partner like VoIP Supply fully handles your returns and RMAs. VoIP Supply also offers advance replacement services for any failed hardware component. If our technical support determines that a replacement part is required, the replacement part will be shipped for advance replacement using an expedited carrier service. However, if your product was from an unauthorized source, you will not be able to obtain support or a replacement under warranty.

Reason 2: Take advantage of Poly promotions

Poly provides decent promotions such as rebate incentives from time to time. As an authorized partner of Poly, VoIP Supply is able to help you take full advantage of them and save more. Unfortunately, gray market devices are not eligible for these promotions.

Reason 3: Avoid defect products, missing parts, and outdated software

Some unauthorized sellers sell “unused products” rather than “new products” and these Poly devices can come missing key accessories or components required for your region to ensure the product will work as needed. We have also seen some unauthorized sellers selling products that include software that is no longer supported by Poly and requires updates to prevent network vulnerability.

Reason 4: Enjoy FREE configuration services

An authorized Poly partner like VoIP Supply provides FREE configuration services on devices they provide. If you are using BYOD (Bring Your Own Device) devices, there’s usually a configuration fee because these devices are not passing through the same warehouse for pre-configuration and thus the workload is much greater.

Reason 5: Get Full Support and Assistance

Authorized Poly partners have the necessary qualifications and training and have access to Poly resources, sales, and technical personnel to offer you full support and assistance. For BYOD devices, however, there’s no guaranteed troubleshooting and support.

Not sure if your vendor is an authorized Poly partner or not? Click here to see the list of unauthorized sources or simply purchase through VoIP Supply at www.voipsupply.com

The Grandstream WP820: The WiFi Phone You’ve Been Waiting For!

June 13, 2019 by Steve Lopian

One thing’s for sure, there is no shortage of IP phones in the market. Having been working in the industry for as long as I have, It seems like there have been hundreds and hundreds of new phones released since 2014.

While all of the phones I’ve come across are a nice combination of desk phones, DECT phones, color screens with sidecars etc., there has always seemed to be one type of phone missing. A WiFi phone.

But then Grandstream Networks came along and released the WP820! With so little choices out there or WiFi phones, this was very nice to see hit the market. And aside from its sleek design and feature list, the price point of $219.00 for this phone was twice and nice.

Even though our team couldn’t contain all of the excitement when this phone was made available for purchase, we did have our eye on it. If you follow Grandstream or are a member of their Beta Club, then you know this phone has been in the works for quite some time.

While the phone was in beta, we were able to get one in our lab for testing. We were so impressed with the beta version that we decided to put together a review video for that, which you can watch here.

Now you’re probably saying to yourself “okay, that’s great, but are you going to review the real deal?” The answer is yes! We have and it is exactly what we expected it to be. Awesome.

The final product is packed with Bluetooth, HD voice and a panic button just to name a few features. If you want to know more about what you’re getting out of this phone, then click the video above and see what the new WP820 WiFi phone from Grandstream Networks is all about!

Do you use the WP820? Or maybe a different WiFi phone? What are your likes and dislikes? Let us know in the comments below! We want to hear from you!

Xorcom’s IP PBX Is Getting Better with New Software Updates!

June 12, 2019 by Ying-Hui Chen

Xorcom’s CompletePBX and Multi-Tenant PBX keep getting better and better to provide users with the best functionalities and most updated features. Let’s check out some highlights this week!

Updates for CompletePBX

New Diversion Headset Field

Now you can set the system to include SIP DIVERSION header field in the INVITE request. This is required by some SIP providers to keep the original called-ID when forwarding a call. To set up, go to PBX> External> Trunks>Diversion Header. Note that this can only be set when the Use Incoming CIS is set to Yes.

Added Support for Grandstream GXP1625

Xorcom has added new support for Grandstream configuration type 1.0.4.132 for GXP1625 IP phones.

See more updates and bug fixes here

Updates for Multi-Tenant PBX

Bulk-Upgrade

Users can now do a bulk software upgrade for TEnant PBXs via the MT Manager GUI. Select the systems using the checkbox and then click the Upgrade icon:

Cancel Pending Actions

Users can now cancel the upgrade action from being performed to all systems in the queue. If the system has already started the upgrade will complete the action without interference.

Port-Forwarding and Permission Management

The admin can now map ports for custom external services so that external services used by the customer, such as CRM and hotel PMS. Under the general MT Manager Settings tab, you can also set global services. These will appear on all Tenant PBXs in the system.

See more updates here!

Does the VVX x50 Series Support the VVX D60 Wireless Handsets?

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Do Sangoma’s A200 Cards Require an Extra Molex Power Connection? Today, we have more new real questions and answers from VoIP users just like you.

Does the VVX x50 Series Support the VVX D60 Wireless Handsets?

Q: Do the VVX 150, 250, 350, and 450 business phones work with the VVX D60 wireless handsets? What version of software is supported?

A: Yes, they work with the VVX D60 and they support version 5.8.0 and later. Please see more explanation below:

These Polycom VVX business IP phones include all the features and functionalities that are currently available for VVX 201, 300 series, and 400 series business media phones, including support for Polycom VVX D60 wireless handsets. These VVX business IP phones support UC Software 5.8.0 and later, and previous versions of UC Software are not supported. See more details here.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

VoIP Supply is Now an Authorized Distributor of Fanvil Technologies!

June 10, 2019 by Ying-Hui Chen

Today, VoIP Supply, North America’s leading provider of VoIP solutions, officially announced their new distribution partnership with Fanvil Technologies!

What does this mean?

As a distributor of Fanvil, VoIP Supply is authorized to offer US-based customers a wide range of Fanvil’s innovative products at competitive prices, including IP phones, hotel phones, intercoms, door phones, paging gateways, and much more.

Who is Fanvil?

Fanvil is an established VoIP desktop phone developer and manufacturer from China. Being in the VoIP industry for over 16 years, Fanvil has been continuously strengthening their position by certifying themselves with major telephony systems such as 3CX, Bicom, Asterisk, Avaya, Broadsoft, Epyhi, and Xorcom. They have established strong engineering and solid relationships with major IP communication providers.

“Fanvil is a very cost-effective solution that still provides high quality. It is hard to compare another brand at Fanvil’s price point that can provide the features and dependability that Fanvil offers,” says Paula Griffo, Managing Director at VoIP Supply. “We have been working together for some time now and Fanvil’s true customer focus aligns well with VoIP Supply. We are excited to be able to offer this product line to our current and future partners.”

VoIP Supply is excited about this new partnership with Fanvil! We look forward to serving more customers with Fanvil’s cost-effective IP solutions.

Read the press release here

How to Set up Grandstream’s GDS 3710 IP Video Door System

June 7, 2019 by Ying-Hui Chen

Security monitoring is a must for almost every facility to create a safe environment. Grandstream’s GDS 3710 is one of the most popular IP video door systems at VoIP Supply as it also serves as a high-definition IP surveillance camera and IP intercom to offer facility access control for buildings of all sizes. This series is loaded with lots of features including:

Built-in RFID chip reader for keyless entry
Weatherproof metal casing and vandal resistant
Built-in hemispheric camera of 180 degrees
Built-in microphone and speaker

Aside from the rich features that come with the GDS3710, our customers also love how easy and fast it is to set up this unit. With 3 simple steps, you are in control of your facility access. Let’s check it out!

How to Set Up Grandstream’s GDS 3710 IP Video Door System

1.Ensure the GDS is assigned an IP address: Status> Network Info

2. Ensure Direct IP Call is enabled: SIP Settings> SIP Advanced Settings

3. Configure the IP address of the video phone and the remote PIN to open door: Door System Settings> Basic Settings> Number Called When Door Bell Pressed

Interested in learning more about the GDS3710? Click here to download the Installation guide or simply raise your phone and give one of our VoIP experts a call at 1-800-398-8647 today!

Webinar Recap: Algo’s Mass Notification Solution Application

Algo Webinar Q&A Session

June Hardware Roundup: New Video Phone, Multicase Speaker and WiFi Access Point

Grandstream’s GRP2614 is now available!

CyberData’s 011485 Multicast Speaker

Grandstream GWN7630 WiFi Access Point

3CX Version 16 Update 2 is in Beta! (Webinar Recap)

What has been improved in 3CX version 16 update 2?

Does 3CX v16.1 have Chat and Talk Feature?

Used, Like-New IP Phone Deals with Refresh

Yealink T46S $149.99

Poly VVX 410$99.99

Poly VVX 310 $72.99

5 Reasons Why You Should Purchase From An Authorized Poly Partner

Why purchase Poly products from an authorized partner?

Reason 1: Be fully covered by Poly’s Manufacturer Warranty

Reason 2: Take advantage of Poly promotions

Reason 3: Avoid defect products, missing parts, and outdated software

Reason 4: Enjoy FREE configuration services

Reason 5: Get Full Support and Assistance

The Grandstream WP820: The WiFi Phone You’ve Been Waiting For!

Xorcom’s IP PBX Is Getting Better with New Software Updates!

Updates for CompletePBX

New Diversion Headset Field

Added Support for Grandstream GXP1625

Updates for Multi-Tenant PBX

Bulk-Upgrade

Cancel Pending Actions

Port-Forwarding and Permission Management

Does the VVX x50 Series Support the VVX D60 Wireless Handsets?

Does the VVX x50 Series Support the VVX D60 Wireless Handsets?

VoIP Supply is Now an Authorized Distributor of Fanvil Technologies!

How to Set up Grandstream’s GDS 3710 IP Video Door System

How to Set Up Grandstream’s GDS 3710 IP Video Door System

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