Switching from SFB to Teams doesn’t need to be a hassle.Â
The C450HD supports single-click switchover between Microsoft Teams with native client experience and Skype for Business. So if you have Skype for Business you have the ability to easily switch over to Microsoft Teams! How neat is that? You can easily click Skye for Business from Teams or from the other way around to toggle between both.
The AudioCodes C450HD IP Phone is a native Microsoft Teams high-end business phone for the Microsoft Teams and Skype for Business market. It features a 5â color touch screen and full UC integration.Â
AudioCodes C450HD Microsoft Teams Phone Features
8 line, 8 concurrent calls per line
5â color TFT screen (1280 x 720) with multi-lingual support
Touch screen user interface enabling up to 8 programmable keys
Today we have learned that Telephony Depot is closing its doors due to rising costs and having to compete directly with Amazon.
We want to encourage resellers out there to really look at who they are buying from because remember, itâs the end-user that ends up suffering when businesses go under. We as a community need to support each other to combat the gray market to help maintain strong margins and provide the best customer experience possible.
If you were working with Telephony Depot and are looking for a new distributor, VoIP Supply would love the opportunity to win your business!
Weâre more than just a website
VoIP Supply offers more than just hardware, we provide some of the best customer support in the industry. In addition, we have our provisioning and fulfillment services and most recently our rental program. As a reseller you can also take advantage of our CloudSpan Market Place and become an agent for some of the top service provider.
We really do it all
In short, we stand by our tagline – everything you need for VoIP!
Mobility is indispensable for many businesses, especially for industries like healthcare, hospitals, retail and hospitality where your employees have to serve customers or respond to emergencies in a timely manner. What is your vision of workplace mobility? With Spectralink Versity, workplace mobility is more than just the ability to move around the building without being disconnected. Check out the 4 key features that make Versity your ideal wireless handset solution.
Spectralink Versity: Purpose-Built for 24/7 Enterprise MobilityÂ
12.2mm Thickness: Versity is a rugged hand-held device that delivers exceptional availability. Itâs compact to fit right in your pocket and it eliminates the need for mobile workers to carry multiple devices.Â
High durability: It has been subjected to significant durability tests which have proven it suitable for deployment in harsh working environments such as hospitals, retail and hospitality.Â
Hot-swap batteries: Versityâs hot-swap batteries ensure 24×7 operation that cannot be delivered cost-effectively on consumer-grade phones.Â
Optional scanner and LTE access: Versity is equipped with a generous and durable display, optionally packaged with a scanner and LTE (cellular) access and can be centrally managed with MDM/EMM tools. Learn more about the application management here.
Click here to explore more about the sleekest and lightest enterprise smartphone in the market and learn about how your business can take advantage of it!
We all know getting the right phone for your business is important, and I think we can all agree that it can be especially important if you have a large team like a call center or multiple sales departments, right?
Outfitting your whole business with a mass deployment of VoIP phones is no small task, and the last thing anyone wants is to find out your new phones are missing a key feature after they have been deployed!
We understand that the struggle is real, which is why we wouldn’t be able to live with ourselves if we did not put the new Grandstream GRP2612 on your radar! Not only does this phone look great, but it is jam-packed with features that you might not see on just any carrier-grade IP phone.
Because we understand that everyone is busy, we also created this product video for you! Just watch the video above to get an up close and detailed look at the GRP2612 with additional highlighted features!
Are you looking to add or upgrade your businesses IP phones? What are you currently using now? Let us know in the comments below! We want to hear from you!
Polyâs headsets are popular for a reason! They are not just versatile for working and jogging, but they are also very comfortable to wear. Many of Polyâs headsets come with multiple wearing styles. Today we are going to take Polyâs CS540 as an example and show you how to configure it to the style you prefer. Letâs get started:Â
How to Change The Wearing Style on Your CS540 Headsets
The CS540 comes configured for your right ear with a pre-installed small ear tip and medium earloop. You can configure your headset for your left ear, install a different sized ear tip and earloop, or install the headband. Simply follow these steps:
Gently pull the ear tip from the headset. Rotate the earloop down 90°. NOTE You will feel resistance when rotating the earloop down; this is normal.
Remove the earloop from the headset.Â
To wear the headset on the right ear but with a different size earloop or ear tip, select the size you want and reinstall in reverse order as shown. Be sure the notch in the ear tip faces the microphone.
Are you using one of these Poly headsets? How is your experience? If youâd like to learn more about this headset, check out the user guide on our product page or call one of our VoIP experts at 1-800-398-8647!
Are your outbound calls always being blocked or ignored? Xorcom has a solution for you to reach your potential customers better! This monthâs Xorcom PBX software updates focus on improving your call center performance and hospitality services. Letâs take a quick look:
Random Caller ID for Call Center Outbound Calls
Randomize your caller ID of outbound calls to avoid being blocked or ignored! To set this feature:
Prepare a list of caller ID numbers to be used by the outbound route. Make sure you use caller ID numbers that are allowed to be used with your trunk by the provider.
Go to Outbound Routes
Make sure Overwrite CID is set to either Always or If not Empty
Set Randomized Caller ID to Yes
Enter the list of caller ID numbers in Caller List
Additionally, new announcement options are also being added to call center queues (PBX -> Call Center -> Queues). Callers will now hear a generic or agent-specific announcement when connecting to the agent, for example: âYou are now being connected to James Harley, a phone-system specialistâ.
Multiple PBX Extensions per Hotel Room
Do you have large suites that require direct dialing to each individual phone?
Now you can assign multiple extensions per hotel room in the Hospitality (Complete Concierge) module!
When setting wakeup calls and other room features from the PMS these will be applied to all of the roomâs extensions.
When having hotel rooms that require more than one phone in the room, but do not require different numbers for those devices, the configuration is, as in previous versions, by assigning a single extension with multiple devices.
Sometimes things happen, surprises occur, and your original plans donât work anymore – we get it! If thatâs what you are going through with your Sangoma PBX deployment, donât worry! You can still change it.Â
Although all of Sangomaâs commercial modules are set for a specific deployment at the time of purchase, nothing is set in stone. Your deployment is locked to a hardware box when you register to a Deployment ID, but you are allowed to reset the hardware lock up to 2 times. Â
How to Reset Sangomaâs PBX Deployment Hardware Lock
Keep in mind that you only have two times to change your hardware lock. If you have reset it more than twice, you will need to contact support at https://support.sangoma.com.
Does this article help you resolve your issue? If you have more questions, youâre welcome to submit a support ticket at https://www.voipsupply.com/getsupport.
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. In previous Momâs calling Q&A series, we have discussed: What is FDMS? Today, we have more new real questions and answers from VoIP users just like you.Â
Which Fanvil IP Phone Runs on Android Platform?
Q: What VoIP phones from Fanvil are Android platform?
A: Only Fnavil’s C400/C600 smart IP phones is an Android platform (Android 4.2.2 OS).  The C400 /C600 phone has 7â Smart Video IP telephone display with compact design and intelligent software suite for both Office and Home users. Learn more about the C400/600 here.
STAY TUNED
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
As technology advances, customers are more demanding than ever. Business continuity has become a must for any business. Are you prepared for a rainy day? SYSTM heard your need for a real solution!Â
How does having Spare-in-the-Air Help?
SYSTM provides you a âredundantâ hosted resource for you or your customers to incorporate as part of your voice continuity plan. When a business experiences a failure or outage, they will be prepared with their âSpare-in-the-Airâ! Restore the system, re-register the phones, redirect the main number and the business will be back up and running in no time!
SYSTM makes it simple to launch voice applications in the cloud
They support the platforms you know and love, deployed instantly, with just a few clicks
They help you focus on your voice application, without having to be a cloud expertÂ
Ready to try it? VoIP Supply and SYSTM have teamed up to offer you the ability to spin up some of the most popular on-premise solutions in the cloud. Apply for the demo is so easy!Click here to fill out the form to get your own shovel!
If you donât see your current on-premise platform listed here, donât fret, contact one of our VoIP consultants at 1-800-398-8647 today to learn more about how your customers can take advantage of this program!Â
Did you miss Netcarrierâs informational webinar today? Donât worry, here’s the recap! During the webinar. Laura Bella from NetCarrier discussed the services provided by netcarrier including hosted PBX, SD-WAN failover and so more. Their cloud solution is highly scalable with predictable monthly charges. Download the presentation slides here for more details!
Laura also highlighted their latest promotion which gives you 1 free month of nCloud Contact Center Lite seats on qualifying orders. Contact Joe at [email protected] or 716-531-4316 to take advantage of it!
NetCarrier Webinar Q&A Session Â
Q: How many site visits do you do for a standard deployment?
A: Usually 3 site visits for the site survey, installation, etc. It depends on how many users you have and whether you need a higher level of deployment support.
Q: Do you use a fax portal for outbound faxing?
A: Yes, we do have electronic fax service you can use to fax out documents. You will get the email through our fax portal.
Q: Why would a customer want Contact Center Enterprise over Contact Center Lite?
A: The Contact Center Lite is designed for small business users who donât need advanced functions such as the chat function and report but still want functions like receptionist to have a more organized approach for an incoming call. Contact Center Enterprise, on the other hand, offers features such as CRM and the ability to handle the higher call volume. Â
Q: Where can you deploy services?
A: Anywhere in the USA.
Q: How involved do I need to be in the implementation process?
A: This is up to you, the partner. Some partners like to be part of the whole process; others just want to have a single point of contact.
Q: Is there a mobile-only user for someone that doesnât need a desk phone?
A: Yes, a lot of customers like real estate agents donât have a physical office and they can use mobile with no desk phone.
Q: How flexible can you be with pricing?
A: NetCarrier already has built-in promotions. Based on the quantity you have, we make sure the pricing is competitive. If you are looking for additional discounts, we need to understand the competitive situation. We are open to looking into to see if we can offer more for your specific case.
Q: Do you provide support for customer demos?
A: Yes, if you would like us to do a webinar for your potential customers, itâs possible! It depends on how big the deal is, we might be able to do onsite meetings. We are at Philadelphia. Pennsylvania.Â
