Poly announced that they will release Poly Studio X Series, an all-in-one video bars with a built-in Microsoft Teams experience at Microsoft Ignite 2019!
About Poly Studio X Series
Poly Studio X Series are purpose-built video conferencing devices designed for small to medium room settings. This series includes Poly Studio X30 and Poly Studio X50. Both devices will run the Teams application natively (in 2020). See highlighted features:
4K Ultra high definition (UHD)
Advanced noise suppression and unmatched video production rules
Poly Studio, a plug-and-play USB video bar for small huddle room, is now also certified for Microsoft Teams. Learn more about Poly Studio here!
âWhenever and wherever people connect with Microsoft Teams, we will be there to provide the best-in-class audio, video and voice endpoints to make the experience that much better,â said Joe Burton, president and CEO at Poly. âWe deliver everything you need on the journey to transition to Teams.â
More Microsoft Teams Certified Poly Solutions
Poly will also showcase more Microsoft Teams native voice, headset and service offerings at Microsoft Ignite 2019 including:
The Poly CCX Series – Polyâs native Teams phones
Calisto 3200 – Optimized for Teams
Voyager Office Series – Optimized for Teams
Poly Managed Service for Teams
Weâre excited to see more new Microsoft Teams certified devices from our partner! Looking forward to assisting more of our customers streamline their communication experience.
If you are into saving money and doing it well, then you need to learn about our Refresh line of used IP phones. Refresh is an avenue for small to large business owners to get their hands on quality VoIP phones at a fraction of the cost of new ones.
VoIP Supply understands that there might be some hesitation when buying used for that reason Refresh phones come with a one year warranty so that you can feel confident knowing that your purchase is protected no matter what.
Refresh phones are examined for functionality and brought up to the latest firmware before they are cleaned, packaged and ready to be shipped out of our doors working and looking as good as new.
The Polycom VVX 411 is a deskphone with a large color display, easy to use interface and support for integration with third party Unified Communication (UC) applications.
The VVX 411 can handle up to 12 line appearances and features high definition audio for clear, life-like calls.
Key features of the VVX 411 at a glance:
12 Line appearances
Polycom HD Voice
3.5″ (320×240) Backlit Color LCD
Dual Gigabit RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)
Easy integration with Unified Communication platforms
A good pick for basic phone needs is the Polycom VVX 311. The VVX 311 desk phone has a simple appearance with a backlit grayscale display and an elegant black design. It is great for scenarios like a main reception space, a kitchen, cubicle spaces and contact centers.
The VVX 311 can handle up to 6 lines and features HD Voice.
Key features of the VVX 311 at a glance:
6 line or speed dial keys
Asian character support
Backlit grayscale graphical LCD (208 x 104)
HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
2 x Ethernet 10/100 or GigE (VVX 310)
Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
4-way navigation cluster with center “select” key
Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)
The Trio 8500 is great for medium conference rooms and can pick up voices up to 14 feet away 360°. It has a 5â touch screen display that is intuitive to use and makes making and receiving calls simple.
With noise block technology, the Trio 8500 has been designed to provide clear calls that get rid of any background noise not related to the call at hand. Also featuring HD Voice, your calls will be crisp and clear from beginning to end.
Key features of the Trio 8500 at a glance:
QoS Support
5-inch color LCD (720 x 1280 pixel)
On-screen virtual keyboard
3 cardioid microphones
14ft/4.3m microphone pickup range
PolycomÂŽ HD Voice™
PolycomÂŽ NoiseBlock™
Voice activity detection
Polycom Zero Touch Provisioning
PolycomÂŽ Acoustic Clarity™ technology
Open SIP and Microsoft Lync 2013/ Skype for Business/Office365 Cloud PBX
Sangoma is excited to announce the release of the NEW Zulu Mobile softphone for iOS and Android devices!
Designed to work with FreePBX and PBXact business communication systems, Zulu UC unifies the most popular business communication tools & applications enhancing user productivity and mobility. Zulu Mobile is similar to the popular Zulu Desktop application, providing even greater flexibility.
https://www.youtube.com/watch?v=UkHa7bPPPlk
The initial launch version of Zulu Mobile features:
The global VoIP headset sales forecast for 2020 is over 1.8 billion dollars. – according to Frost & Sullivan: Growth Opportunities in the Global Communications Endpoints Market (Feb 2018).
Since thereâs a lot of potential to increase your headset revenue, we co-hosted a headset webinar with one of our top VoIP headset vendors, Poly (formerly Plantronics), to make sure you have the tools and resources you need to succeed!
Polyâs headsets are popular for a reason – they have the right headset for every work style and application. See below for an overview of their main headset series:
5 Reasons Why You Should Sell The Poly (Plantronics) Headsets
Why should you sell Polyâs VoIP headsets? The list can go on and on but I will touch on the five key advantages:
Free Support to our certified Poly partners and/or directly to your end customers
Q2: Do Poly headsets have an EHS adapter for different manufacturers?
A: Yes, Poly has an EHS for almost any manufacturer on the market. We also have the compatibility chart available.
Q3: Is there a headset that allows a user to listen to music from their mobile device, and answer calls from their mobile or deskphone (VVX310)?
A: Yes, Polyâs Savi series allows you to answer calls from three different ways, mobile, deskphone, and desktop PC. With Savi Series VoIP headsets, you can also automatically answer the call and get back to your music after you are done with the call. Check Savi 8200, 700, and 400 series.
Q: Do Poly headsets support Bluetooth hearing aids? Does Poly sell DAC amplifiers?
A: Yes, Poly headsets support hearing aids. No, we donât sell DAC amplifiers, we only sell standard headset amplifiers.
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
Q: What can I do when my Snom C520 doesn’t ring when there’s an incoming call?
A: You can try the suggestions below:
Make sure there is a dial tone before dialing.
Make sure the ringer volume of the phone is not set to off
Make sure the DC power cable, Ethernet cable, AC power cord, and the power adapter are plugged in properly
If other telephones in your office are having the same problem, the problem is in the wiring or IP PBX service. Contact your service provider (charges may apply) or system administrator.
Other electronic products such as ham radios and other DECT phones can cause interference with your conference phone. Try installing your conference phone as far away as possible from these types of electronic devices.
Unplug the AC power cord from the wall outlet. Wait for approximately 15 seconds, and then plug it back in. If you still cannot get a dial tone, please contact our customer service hotline designated above for assistance.
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
FDMS/FDPS provides remote device management service via TR069. It allows you to manage devices through LAN or WAN and can support configuration, deployment and firmware upgrade capabilities. Better yet, the FDMS is completely free for all Fanvil service providers and resellers. Log in to learn more about Fanvil’s FDMS HERE!
If you missed our Fanvil FDMS/FDPS webinar, download the presentation slides here! Our webinar recording will be ready and published shortly. Stay tuned!
Key FDMS/FDPS Feature Overview:
Alarm notification of failures – Email, Web, SMS (Optional)
Device and System Logs – Phone, Door access
Door management monitoring and access control – Add/delete RFID Access Cards
Others – Video Preview * Network Phone/Contact Information Director Access
Fanvil FDMS/FDPS Webinar Q&A Session:
Q1: What will happen if I input the wrong MAC address? Will I provision somebody’s phone?
A: For a mass deployment, you will have a barcode to scan and wonât need to do this manually so chances are, you wonât make a mistake. However, if you do make a mistake, it will lead to an error if the MAC belonged to another real customer; if it was not existed, that would be fine.
Q2: Via TR069 can the FDMS access a device at a customer’s location to hit the phones GUI and specifically download a PCAP?
A: This is not currently supported but it would be supported in the future.
Q3: Does the FDMS provide an aggregator for multiple door boxes so one may track a specific person’s comings and goings?
A: There is EGS log in FDMS which will collect connected door phones’ door opened logs. But this is not for all coming and going. Itâs only for door phones that have a keypad and card reader outside. There is a button or remote control to open the door internally.
Q4. Does FDMS provide MOS scores or other call quality information that will help the actual customers understand where their quality issues lie?
A: FDMS would receive phones’ RTCP-XR which are included MoS value for calls.
Q5: Does the FDMS support SMS alerts to US phones?
A: Yes it does. This is an optional feature. You may have to work with a 3rd-party in order to transmit the signal.
Many of our Spectralink Versity customers are healthcare providers that face emergency events almost every day. Having the ability to make an emergency call right from your wireless device is important!Â
Spectralink Versity is a perfect WiFi phone solution for the healthcare industry as it is easy and secure to operate. Today we are going to show you how quick it is to make an emergency call right from Spectralink Versityâs lock screen!
How to make an emergency call from Spectralink Versityâs lock screenÂ
Spectralink Versity WiFi phone allows you to directly enter an emergency number from its lock screen. Only emergency numbers will be activated here.Â
Tap EMERGENCY
Dial emergency number. If the number has been programmed in Biz Phone, the Biz Phone app will open and the call will be attempted via Wi-Fi
If your system administrator has programmed emergency numbers, they will be available through the EMERGENCY INFORMATION banner. From the lock screen:Â
Did you know? Snomâs D717 entry-level color IP phones are now fully certified with 3CX v16! Now users can use Snomâs D717 with 3CX software seamlessly.Â
Click here to see the guide on how to configure your D717 SIP phone via its web interface, or alternatively to provision and configure it remotely from the PBX interface.
About 3CX Version 16
3CX launched 3CX v16 back in March 2019 and since then, they have been relentlessly releasing new updates including the new Android app, Live Chat & Talk, new CRM integration with HubSpot and more. Learn more about new v16 updates here!
About Snomâs D717 IP Phone
The Snom D717 is a high performing device that features 4 SIP accounts, HD audio, a 2.8ââ color screen, and more. This entry-level IP phone is perfect for both small or large scale deployments. See more popular features:Â
2.8â full-color LCD screen (320×240) and elegant design
Supports 4 SIP Accounts
3 paperless PFK
GigE
Supports DECT dongle for add-ons (headsets, conference speakerphone)
USB Port
Are you using Snomâs D717 with 3CX? Whatâs your experience? Weâd love to hear from you! If you have questions regarding 3CX v16 or Snom products, donât hesitate to contact one of our VoIP experts at 1-800-398-8647!
October is all about new IP phones at VoIP Supply! This month, we are introducing some more new exciting VoIP phones from our top brands. Letâs dive in!
Fanvilâs XU Series IP Phones
If youâve heard about Fanvilâs X Series IP phones, you must check out their XU Series! These new VoIP phones come with additional side screens and more buttons to allow easy management and navigation.Â
Better yet, the XU Series is equipped with up to 60 programmable DSS keys (12 two-colored physical keys)! Who doesnât love buttons?
The Poly Trio 8300 Conference Phone is also this monthâs big star! Designed for small meeting rooms with up to 5 people, this powerful conference phone offers the same familiar interface as its predecessors and allows users to join meetings quickly and effectively in just seconds with the touch of a button. This device is currently in stock! Get one of them to try out!
Up to 3 line registrations
Audio connectivity for mobile devices
Wi-Fi audio calling (2.4-5 GHz)
3 cardioid microphones
Grandstream GRP2616 High-End IP Phone is In Stock!
The Grandstream GRP2616 is part of the GRP IP phone family. This carrier-grade IP Phone features dual LCDs, integrated Wi-Fi, Bluetooth support, 48 multi-purpose keys (MPKs), an available extension module, dual Gigabit ports, and more.
Just like other GRP Series models, the GRP2616 is equipped with zero-touch provisioning which makes mass deployment and management a breeze! See the whole GRP Series here!
These are just some of the featured new VoIP hardware this month. See them all here! Whatâs your favorite new SIP phone this month? We want to know!
Our tech support team at VoIP Supply offers great 
Many of our Spectralink Versity customers are healthcare providers that face emergency events almost every day. Having the ability to make an emergency call right from your wireless device is important! 
Did you know? Snomâs D717 entry-level color IP phones are now fully certified with 3CX v16! Now users can use Snomâs D717 with 3CX software seamlessly. 
October is all about new IP phones at VoIP Supply! This month, we are introducing some more new exciting VoIP phones from our top brands. Letâs dive in!
The Poly Trio 8300
