How To: Hard Reset Your Polycom (Poly) VVX Phones

May 2, 2024 by jstewart
Poly VVX Phones

Need to factory reset your password of your Polycom VVX  phone but having a hard time? Did a service provider lock the phone and you need to redeploy the device? Luckily for you, the experts at VoIP Supply are pros at resolving issues like this for our customers! The following reset sequence applies to all Polycom VVX models. Hereā€™s what you can doā€¦

If your default admin password of ā€œ456ā€ has been changed and you do not know what the new password is, you will need to factory reset the phone. Power cycle the phone, press “Cancel” when the option appears on the display, and during the countdown sequence that follows, simultaneously press and hold the 1, 3, and 5 buttons until you’re prompted to “Enter Password to Reset Settings”.

Here’s where it gets very tricky if you do not have the admin password – you’ll need to enter the complete serial number from the back of the phone and use the “1->Aa” soft key below the display to toggle characters, ensuring all alpha characters are lowercase. For example, if you have the letter “C” in your serial number, you’ll need to press the toggle key until it reads “a->1A” on the display, and hit the “2” button three times to cycle to the C character. Once you have the complete serial number entered, press the “Ok” soft key to perform the reset.

Since the characters that you’re entering on the display are concealed, it may take a couple of attempts to get the serial number entered correctly, but don’t get discouraged – simply cycle power to the phone and try again!

If you have any questions, comment below or chat with us at voipsupply.com or call us at 1-800-398-8647.

SIP Chats: David Richards of Grandstream Networks – New Product Roadmap, GWN Series, and More!

SIP Chats is back with a brand-new episode! We’re excited to have David Richards of Grandstream Networks on the show to give our partners updates on new products, Grandstream’s upcoming product roadmap, and more!

We have been really impressed with what Grandstream has come out with so far in 2024 and look forward to several new releases in their GWN Series. If you are a Grandstream Reseller or a business owner who uses their products, then tune in to get the latest!

What new products from Grandstream are you waiting for? Let us know in the comments below!

Watch Now: 2024 April VoIP News Update

April 30, 2024 by Steve Lopian

Get your dose of VoIP News for April with our VoIP News Update! This month, we will be discussing a brand-new MAC Address Range from Grandstream. This can be particularly important to those on the provisioning side of things. You’ll want to watch out for different MAC addresses as you receive new products from Granstream. For a list of these new MAC prefixes, watch the video!

Additionally, we will be covering a list of brand-new product releases from Yealink! Including their new ceiling speaker, the CS10, their new ceiling microphone, the CM20, their new RoomPannel Plus, and SmartVision 40! So tune in now to stay up-to-date on everything VoIP!

Which new Yealink products are you most excited about? We want to know, so leave a comment below!

Q&A: What is the Difference Between PoE and Non-PoE Products?

April 24, 2024 by jstewart
PoE Versus Non-PoE VoIP Products

How many different acronyms do we have to remember nowadays? And we also have to know what exactly they mean!? And then we have to choose the right acronym-type product that fits our specific application?! Well, yes. But the experts at VoIP Supply can help! You have probably seen PoE and Non-PoE when referring to networking equipment and weā€™re here to break it all down for you as well as help you choose what you need. This blog post will help you understand the differences and provide a few examples of each.

Whatā€™s the Difference?

The main difference between a Power over Ethernet (PoE) product and a non-PoE product lies in how they receive power.

1. PoE Product:

  • PoE products, such as PoE switches, access points, IP cameras, and VoIP phones, are designed to receive both power and data over a single Ethernet cable. They eliminate the need for separate power cables, simplifying installation and reducing clutter.
  • PoE devices comply with IEEE standards such as 802.3af, 802.3at, or 802.3bt, depending on the power requirements of the device.
  • PoE allows for remote powering of devices, which can be particularly useful for devices installed in locations where power outlets are not readily available.

2. Non-PoE Product:

  • Non-PoE products, on the other hand, require a separate power source to operate.
  • These devices typically rely on traditional power adapters or power outlets for electricity.
  • While non-PoE devices may require additional cabling for power, they may offer higher power capacities than what PoE can deliver, depending on the specific application and power requirements.

Product Examples Includeā€¦

The key distinction between PoE and non-PoE products is the method by which they receive power. PoE products receive power over the Ethernet cable, while non-PoE products require a separate power source. The choice between PoE and non-PoE depends on factors such as installation convenience, power requirements, and the specific needs of the network or application.

VoIP Supply can assist you with finding the right product for you. Comment below, chat with us at www.voipsupply.com, or call us at 1-800-398-8647.

Did You Know: IP Paging Integrates with Access Control and Security Systems?Ā 

April 23, 2024 by jstewart
IP Paging and Security

One of the biggest challenges among organizations today is security and creating seamless integration between communication and access control systems is crucial for maintaining safety and efficiency in various environments. Did you know that VoIP IP paging solutions offer powerful integration capabilities with access control and security systems? Let’s explore how this integration works and the benefits it brings to organizations.

Integration Benefits: 

Enhanced Security Management: By merging VoIP IP paging with access control systems, companies can enhance security management efficiency. This integration enables seamless coordination, like activating announcements or alerts in response to access control events, delivering instant notifications to the appropriate staff members.

Improved Emergency Response: During emergencies, swift and efficient communication is crucial. By integrating VoIP IP paging, instant notifications can be efficiently transmitted across different paging zones, effectively guiding occupants to safety or delivering vital instructions in critical situations.

Centralized Control & Monitoring: By utilizing integrated solutions, administrators have the ability to oversee access control and paging systems through a centralized interface. This streamlined approach streamlines system monitoring, configuration, and reporting, ultimately boosting operational efficiency and cutting down on administrative workload.

Case Study: Retail Store Security

Picture a scenario where a retail establishment utilizes an advanced VoIP IP paging and access control system. In the event of a security breach at a back entrance, the access control system swiftly activates an alert, triggering the VoIP IP paging system simultaneously. In a matter of seconds, a pre-recorded message notifies nearby staff of the situation, while security personnel receive instant notifications via text message or email.

Case Study: Educational Facility Security

In a busy educational setting, integrated VoIP IP paging and access control systems play a vital role in maintaining safety. If a security breach occurs, such as an unauthorized entry attempt, the access control system triggers an alert.

Instantly, the VoIP IP paging system broadcasts a pre-recorded message to all zones, notifying faculty and students of the incident and providing safety instructions. Security personnel receive immediate notifications on their devices, enabling a swift response.

With real-time data and analytics accessible via a centralized interface, administrators can monitor the situation closely and coordinate actions effectively. This proactive approach ensures a rapid and coordinated response, enhancing safety across the educational facility.

Product Examples: 

Algo Solutions: Algo provides a variety of VoIP IP paging devices that are specifically crafted for effortless integration with access control and security systems. Take, for example, the Algo 8301 SIP Paging Adapter, which simplifies connecting to current VoIP phone systems, enabling seamless paging announcements triggered by access control events. Other product examples from Algo Solutions include: 

Algo 8180 SIP Audio Alerter: A SIP Audio Alerter certified for Microsoft Teams compatibility, featuring a high-efficiency integrated amplifier and loudspeaker up to 8 times louder than a telephone speaker. Ideal for noisy environments like warehouses, workshops, restaurants, and machine shops.

Algo 8190S IP Speaker & Visual Alerter: The Algo 8190S SIP Speaker is a perfect device for any environment but is ideal for classrooms and Commercial Public Address (PA) System applications and is certified for native compatibility with Microsoft Teams via the Microsoft Teams SIP Gateway!

CyberData: CyberData’s VoIP IP paging solutions offer a range of integration possibilities for access control systems. Take, for instance, the CyberData SIP-enabled Outdoor Intercom with Keypad, which seamlessly integrates with access control systems to deliver both secure entry control and efficient paging functionality in outdoor settings. Other product examples from CyberData include:

CyberData InformaCast-Enabled 25v/70v Paging Amplifier 011592: A cost-effective solution that works with both analog and IP systems, allowing customers to use their current speakers and CyberData multicast devices in a Singlewire InformaCast setup for audio messaging. 

CyberData 011209 SIP Emergency Intercom: Perfect for settings such as nursing care facilities, schools, universities, daycare and more. Modes of operation include 2-way emergency intercom, Direct call to preset extension with stored message option, multicast broadcast (push-to-talk) and emergency paging speaker.

Integrating VoIP IP paging with access control and security systems offers organizations a robust solution to enhance safety, security, and operational efficiency. Leading brands like Algo and CyberData deliver dependable solutions that facilitate seamless integration, empowering organizations to effectively manage security incidents and emergencies with confidence. Embracing this integration can significantly elevate overall security measures while providing peace of mind to employees and stakeholders alike. If you have any questions or comments you can leave them below, chat with one of our VoIP experts at www.voipsupply.com, or call us at 1-800-398-8647. 

Hardware Roundup for April

Snom D785 White=

The Snom D785 is now available in White! The D785 Corded IP Phone in White offers sleek design and cutting-edge features for effortless communication in any contemporary office environment.

Grandstream Switches

Scalable, secure, and high-performance is what you will get with Grandstream’s newly launched and coming soon GWN7711 and GWN7711(P) 2 Lite Managed Switches!

Spectralink

Spectralink announces price reductions! Check out new and reduced pricing on Spectralink’s 84 Series, Versity 97 Series, Expansion of IP-DECT Server 400 Capacity, and T&M RMA Additions.Ā 

Yealink T44U & T44W Product Feature Video

If you’re looking for a feature-rich, entry-level IP phone for your office or business, look no further than the Yealink T44U or T44W. At first glance, these phones look identical, and that is because they are! So what’s the difference you ask? One has WiFi, and the other does not.

We thought that Yealink offering the T44 in both WiFi and no-WiFi models was very forward-thinking because in some cases WiFi is not needed on an IP phone, thus giving the non-WiFi users a cost savings. And, because things change, if you end up outfitting your business with the T44U and then come to find that you do need WiFi down the road, these phones have 3 USB ports that can accept a WiFi and/or Bluetooth dongle. These USB ports can also be utilized for a USB headset, or wireless headset via dongle as well.

What are your thoughts on the new Yealink T44U & T44W IP phones? Let us know in the comments below!

Grandstream GHP630, GHP631, GHP630W, GHP631W Product Feature Video

April 18, 2024 by Steve Lopian

Grandstream has yet again expanded its portfolio; this time, it’s with the GHP Series of Hotel phones. While these are primarily hotel phones, they are also ideal for hospitals, dormitories, and retail. Making the GHP Series a very unique and versatile series of IP phones, and the price point is pretty nice too!

In our latest Product Feature Video, we will take a look at the GHP630, and GHP631, and also discuss the difference between them and their WiFi-enabled counterparts, the GHP630W and GHP631W. After watching this video you will not only get to see what comes in the box, but you will also get a close look at the features and functionality of these sleek and stylish phones.

Are you planning on using the Grandstream GHP Series for your next deployment? Let us know what you think of the series and leave a comment below!

Algo 2024 Product Launch Webinar

April 17, 2024 by Steve Lopian

Tune in to our Algo 2024 Product Launch Webinar and discover how Algo’s new lineup of products can transform your communication and alerting systems to be more efficient and responsive. This webinar is hosted by our VoIP Expert, Don Stefanie, and alongside him is Algo Vice President of Commercial Operations, Ryan Zoehner! Together they will go over Algo’s newest and upcoming products.

In addition to the exciting news that’s jam-packed into this webinar, they will also spend time reviewing Algo’s brand-new Authorized Integrator Program! This new program will feature specialized training, support materials, and more.

Let us know what you think of the webinar! Are you excited to see these new products from Algo be released? What are you looking forward to the most? Let us know in the comments below.

How To Optimize Audio Quality on Yealink VoIP Phones

Yealink VoIP Phones

Crystal-clear audio is essential for effective collaboration. Yealink VoIP phones are renowned for their quality and reliability, but optimizing audio settings can further enhance your communication experience. In this blog, we’ll explore how to optimize audio quality on Yealink VoIP phones, ensuring every call is crisp and clear.

Check Network Connectivity: Before diving into audio settings, ensure your Yealink VoIP phone has a stable network connection. A reliable Ethernet connection or strong Wi-Fi signal is essential for clear audio quality. Check network cables, router settings, and wireless signal strength to eliminate any potential connectivity issues.

Adjust Audio Codec Settings: Yealink VoIP phones support various audio codecs, each with its compression algorithm and bandwidth requirements. Access the phone’s settings menu to adjust the audio codec settings based on your network environment and bandwidth availability. Opt for codecs like G.722 or Opus for high-definition audio quality, especially in environments with ample bandwidth.

Fine-Tune Audio Settings: Yealink VoIP phones offer a range of audio settings that can be adjusted to optimize audio quality. Explore settings such as microphone sensitivity, speaker volume, and echo cancellation to fine-tune audio performance according to your preferences. Experiment with different settings to find the optimal balance between clarity and background noise suppression.

Enable Quality of Service (QoS): Quality of Service (QoS) settings prioritize VoIP traffic on your network, ensuring a smooth and uninterrupted communication experience. Enable QoS on your network router or switch to prioritize voice traffic over other data packets. This helps minimize latency, packet loss, and jitter, improving audio quality on Yealink VoIP phones.

Upgrade Firmware: Regular firmware updates from Yealink often include enhancements and optimizations for audio quality. Check for firmware updates for your Yealink VoIP phone regularly and install them as needed to ensure you’re benefiting from the latest improvements in audio performance and reliability. Here is a helpful article on How To Upgrade the Firmware. 

Utilize Headsets & Accessories: For users who require hands-free communication, consider using compatible headsets or accessories with your Yealink VoIP phone. Yealink offers a range of headset options designed to work seamlessly with their phones, providing enhanced audio quality and comfort for long-duration calls.

Some of the Yealink Headset Options Include: 

WH62 Wireless DECT Dual UC Headset: Designed for use with Unified Communications (UC) platforms. It features all-day comfort with an ergonomic design and leatherette ear cushions.

BH71 Pro Mono Headset: A Mono Bluetooth Wireless Business Headset System that is a new generation headset, combining an ultra-light-weight design with a powerful voice communication performance.

UH37 Binaural Wired Headset for Microsoft Teams: A professional USB wired headset. A 35 mm speaker and excellent stereo sound, allow you to have an extraordinary audio experience for calls and music, and it is certified for Microsoft Teams! 

Following these steps, you can optimize audio quality on Yealink VoIP phones, ensuring crystal-clear communication in every conversation. Whether you’re conducting business calls, participating in virtual meetings, or collaborating with remote team members, optimized audio settings on Yealink VoIP phones elevate your communication experience to new heights. If you have any questions or comments leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647. 

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