If you have purchased any of our Refresh products (Refurbished VoIP) before, chances are you are familiar with our Plus Six Warranty (Does that ring a bell?), which gives you a standard 6-month warranty on all of our refurbished VoIP equipment.Â
If your equipment fails, malfunctions, or ceases to operate properly as a result of manufacturer defects or component failure,VoIP Supply will be happy to provide you an expedited replacement!Â
Follow the links below to learn more about our refurbished VoIP equipment:
Out of all the conference phones VoIP Supply carries, Snom’s C520 is one of my favorites. One reason being that the C520 comes with 2 detachable, wireless DECT mics, allowing presenters to roam in the room and make your meeting very interactive!Â
Secondly, for a larger room setting, you can even further extend the range of the C520 with up to three wireless DECT Snom C52 Speaker phones! Now you just need one C520 conference phone for all your needs.Â
Is it complicated to connect the C520 to a wireless speaker phone though? You asked. Not at all! Check out how simple and quick it can be done within seconds:Â
How to Register a Speakerphone to The C520 SIP Conference Phone
Registering a C52 speaker phone to the C520 conference phone is quite simple! Just follow the steps below:
Put the battery pack in the C52, connect the power adapter and plug it into the wall outlet. The LEDs on the C52 will flash orange slowly.
Press white registration button underneath the battery compartment for about 5 seconds until its LEDs are flashing red and green alternatingly.
On the C520 SIP conference phone, press the setting icon:
In the Main Menu, press (or highlight 3 User Settings and press the check mark ✔)
In the User Settings menu, press(or highlight 6 Wireless speaker and press the check mark ✔)
Press 1 to register the C52 speaker phone. The screen will display Registering… and then Registration succeeded. The LEDs will then turn green briefly and turn off while red Power LED turns on.
Now repeat the process for an additional C52 speaker phone. To cancel registration, simply press X.
Note that if a speaker phone is already registered to the phone, you must first deregister all speaker phones before you can register a new one. Also, if a DECT headset is already registered, you can only register up to two C52 Speaker phones.
In today’s fast-paced business landscape, efficient communication is crucial. VoIP (Voice over Internet Protocol) has become a go-to solution for organizations looking to modernize their communication systems. However, managing and provisioning VoIP services can be a complex and time-consuming task. That’s where VoIP Supply’s Provisioning Services come to the rescue.Â
The Power of VoIP Communication
VoIP technology has revolutionized the way businesses communicate. It offers a cost-effective and feature-rich alternative to traditional phone systems. With VoIP, organizations can enjoy benefits such as:
1. Cost Savings
VoIP eliminates the need for traditional phone lines, significantly reducing communication costs. International calls become more affordable, and businesses can make the most of their budget.
2. Scalability
VoIP systems are highly scalable, making it easy to add or remove users as your organization grows or changes.
3. Advanced Features
VoIP offers a wide range of advanced features like call forwarding, voicemail-to-email, video conferencing, and more, enhancing productivity and collaboration.
4. Mobility
Employees can stay connected even when working remotely, ensuring that important calls are never missed.
However, to fully harness the potential of VoIP, efficient provisioning and management are essential.
VoIP Supply’s Provisioning Services
1. Simplified Setup
VoIP Supply’s provisioning services simplify the setup process for VoIP systems. Whether you are deploying a new system or upgrading an existing one, their experts can handle the technical details, ensuring a smooth transition.
2. Custom Configuration
Every business is unique, and VoIP Supply understands that. Their provisioning services offer custom configurations tailored to your specific needs. This ensures that your VoIP system works seamlessly with your business processes.
3. Time and Resource Savings
By outsourcing the provisioning process to VoIP Supply, your IT team can focus on strategic tasks rather than spending time on technical configurations. This leads to increased efficiency and productivity within your organization.
4. Ongoing Support
VoIP Supply doesn’t stop at setup; they provide ongoing support to keep your VoIP system running smoothly. Their team can troubleshoot issues, perform updates, and ensure your communication remains uninterrupted.
5. Scalability and Flexibility
As your organization evolves, so do your communication needs. VoIP Supply’s provisioning services are scalable, allowing you to add or modify features as required.
In a digital age where communication is the backbone of business operations, VoIP technology offers a competitive edge. VoIP Supply’s Provisioning Services further enhance this advantage by simplifying setup, providing custom configurations, and offering ongoing support.
With our expertise, you can unlock the full potential of VoIP communication while saving time and resources. Say goodbye to the complexities of VoIP provisioning and embrace a streamlined, efficient communication system with VoIP Supply. Your organization’s success is just a call away. As always, feel free to leave any comments or questions below, give us a call at 1-800-398-8647, or visit our website at www.voipsupply.com.Â
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.Â
In previous Mom’s calling Q&A series, we have discussed: Can Yealink’s SFB Phones Work with Mac OS? Today, we have more new real questions and answers from VoIP users just like you. Â
Can I Upgrade Yealink’s Open SIP Phone to Microsoft Teams?
Q: Can I upgrade Yealink’s Open SIP Phones to use with Microsoft Teams? What about getting back to Open SIP from the Teams?
A: By default, the phone has a built-in Teams feature license, which allows the user to use Yealink phones with Teams features directly. Any Open SIP/VCS build upgrades to Teams build will be required to apply and import the license. Any Teams will not be allowed to downgrade to the Open SIP/VCS from this release. If Teams are under temporary license (for demo testing purpose) and want to get back to Open SIP/VCS please contact Yealink support team for technical support for a unlock license.  Â
STAY TUNED
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Poly Studio has drawn a lot of attention since its release! Our Poly webinar yesterday was loaded with good information regarding how you can utilize Poly Studio to accomplish more as a team. Key highlights include:
Simple USB Connectivity
4K Video & HD Speakers
120-degree Field of Vision
Auto Framing & 5x Zoom
Poly Legendary HD Audio
Acoustic Fence & Noise Block
Centralized Management
More Features
Additionally, Pierre also touched on some exciting new Poly innovations including:
Q:Polycom’s online training has always been horrible and Plantronics training has been amazing. I hope you will adopt the Plantronics training platform.
A: We apologize that Polycom training is not up-to-date yet. Plantronics acquired Polycom and Polycom university is being refreshed so we are getting better! We have different teams working with different groups and we have dedicated technicians to help service providers!
Q: Can you plug Poly Studio into a TV?
A: Poly Studio only has a USB cable but you can plug it into your laptop and use the HDMI from your laptop to go into the TV.Â
Q:What Hardware is required to use PDMS-SP?
A: No specific hardware is required. The hardware you are using is irrelevant to PDMS-SP. You just need to enroll. Contact our VoIP experts at 1-800-398-8647 or [email protected] to enroll!Â
Q: How do I set up PDMS and can I add existing devices?
A: Email our VoIP experts at [email protected]. We will engage you with the Poly team and help you set up your PDMS. You need to be a poly partner to get the access. Fill out a form here to become a Poly partner! There’s no cost for becoming our partner.
Q: I am a Poly Partner, but the PDMS looked like it was limited to OBI devices.
A: No, it’s not true. 98% of all Poly devices work with PDMS. We are still working to combine Poly and OBi platforms/devices, however; you should be able to use PDMS for Poly ATAs, Studio, and all Poly phones now.
Q: Does PDMS-SP manage only Poly hardware?
A: Correct, PDMS-SP manages Poly and Poly Obi devices.
If you want to learn more about Poly’s PDMS or have further questions, please feel free to contact our VoIP experts at [email protected] or 1-800-398-8647!
What’s new this September? In this month’s hardware roundup, we’ll focus on a couple of VoIP wireless solutions from Snom and Jabra BlueParrott and a SIP clock-speaker from Algo! Let’s dive in:Â
Snom C520 SIP Conference Phone
The Snom C520 SIP Conference Phone is this month’s biggest highlight! The C520 is a high-end conferencing solution with DECT and Bluetooth technology.Â
This unit features a full-duplex speaker and three superb microphones. Two wireless mics are detachable, allowing your presenter to roam freely within a range of up to 50 meters! The C520 is currently in stock. Check it out now!
Two detachable DECT wireless microphones with a range of up to 50 meters
Full-duplex hands-free talking
Wideband audio transmission
Bluetooth connectivity
Jabra Wireless Headset – BlueParrott B550-XT
Go wireless with Jabra’sBlueParrott B550-XT! This first-ever 100% voice-controlled headset will improve any workday with reliable connectivity to calls, GPS directions, and music. Better yet, the BlueParrott B550-XT comes with a one-year warranty against damage from water and/or dust should anything happen to it! Learn more here!
Rugged IP54 design
Up to 24 hours of talk timeÂ
400 hours of standby time
Industry-leading noise-cancelationÂ
Coming Soon: Algo 8190 SIP Classroom Speaker
You also can’t miss out on Algo’s new innovation, the Algo 8190! This versatile PoE wideband speaker-clock is made for public address (PA) voice paging and emergency alerting. It is compatible with most hosted/cloud and on-prem based VoIP telephone systems.
Are you still juggling between multiple platforms to cover your different needs for VoIP security, deployment and maintenance? Find out how AudioCodes’ virtualized SBCs can save your day!
What is Network Function Virtualization (NFV)?
AudioCodes offers a comprehensive and flexible set of Network Function Virtualization (NFV) solutions that can host third-party VNFs to a scalable virtual SBC. By utilizing a single scalable product, service providers can now easily leverage its deployment and maintenance simplicity to introduce new communications services effectively!Â
AudioCodes’ Mediant Virtual Edition(VE) and Cloud Edition (CE)
AudioCodes’ Virtualized Session Border Controller (SBC) doesn’t just add an extra layer of security for your network, it also delivers advanced voice services such as hosted services, unified communications, and contact centers via private or public clouds.Â
The SBC virtual network function (VNF) even supports cloud automation and provisioning mechanisms to assist service providers in reducing OPEX and time to service. Download the NFV brochures here to learn more!
Broad SIP interoperability and VoIP security
Supports cloud automation and provisioning mechanisms
Compatible with all leading hypervisors
Highly scalable and suitable for private data centers and hybrid clouds
AudioCodes currently offers two NFV session border controllers: The Mediant Virtual Edition (VE) and the Mediant Cloud Edition (CE). Both products come with broad SIP interoperability, powerful media handling capabilities, and security mechanisms.
Lifesize, a global video collaboration and meeting productivity solution provider, announced recently that Lifesize Go, their free web-based group video conferencing service, has been expanded to support 14 additional languages including:Â
Chinese
Czech
Dutch
Finnish
French
German
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Spanish
Swedish
To make your video conferencing experience as easy as possible, Lifesize Go now also supports Firefox browser to allow users to instantly connect to the service without any complexity. No downloads needed! All you need to enter is your name and email. How easy is this? Click here to try it out!
“Lifesize Go is helping teams within businesses of all sizes connect and collaborate at a moment’s notice using their preferred devices, without being hampered by downloads, delays or unwieldy requirements,” said Bobby Beckmann, chief technology officer of Lifesize.Â
Why Lifesize Go?
Absolutely FREE, no cost at all
Easy to use and manageÂ
Unlimited meeting time
Host as many meetings as you wantÂ
No downloads or waiting time necessary
Flexible solution for every person and every device
Have you tried Lifesize Go yet? How do you like it? Share in the comment below!
In today’s Sangoma reseller webinar, Mark and Tom covered all you need to know about SIPStation and FAXStation! Out of all the cool features and functionalities you can enjoy, I would like to highlight the fail-safe fax over IP service as faxing has always been a pain for many businesses. Sangoma’s e-faxing services are very simple yet powerful! Some of the highlights include:
Q: Do your SIP trunks support voice and video environment?
A: Sangoma doesn’t have video type solutions. Any video is peer to peer passthrough, we don’t do video conferencing but there are 3rd party devices you can get and run through PBXact, FreePBX and our SIP Trunks. Contact the VoIP Supply team for video conferencing solutions.
Q: Any plans to do TLS encryption on sip trunks?
A: Yes, this is in the works and should be released in the near future. We are a little behind due to our acquisition with Digium. There will be an additional cost for these with the encryption but we aren’t sure what the pricing will be yet.
Q: Is SIPStation as secure as a T1 lines to outside attacks?
A: Typically, when your system is hacked, the problem doesn’t come from SIPStation. It usually is because of the weak passwords or other factors in between. SIPStation has a special key that will give you some protection and if you are worried, consider adding a session border controller or firewall for an extra layer of protection.Â
Q: Is there any wholesale version of FAXStation like a Vitelity? This way faxes for multiple customers can be managed and maintained from one screen with no need for a Freepbx.
A: You don’t need a PBX for faxing services. For resellers, you will need to set up an account and add the locations. So the answer is YES, I suggest you sign up for the program today!
Q: Do you feel that 911 services and faxing have made it tougher for many companies to fully adopt or transition to a full on VoIP system?Â
A: Not at all, we require e911 on all trunks, and offer Fax Over IP solutions within our SIPStation product line (both over SIP, and over HTTPS)
If you have purchased any of our Refresh products (Refurbished VoIP) before, chances are you are familiar with our Plus Six Warranty (Does that ring a bell?), which gives you a standard 6-month warranty on all of our refurbished VoIP equipment. 
Poly Studio
The Snom C520 SIP Conference Phone
Are you still juggling between multiple platforms to cover your different needs for VoIP security, deployment and maintenance? Find out how AudioCodes’ virtualized SBCs can save your day!
Lifesize, a global video collaboration and meeting productivity solution provider, announced recently that Lifesize Go, their free web-based group video conferencing service, has been expanded to support 14 additional languages including:Â 
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