How to Switch Mobotix’s M73 IP Camera Boot Options

February 13, 2020 by Ying-Hui Chen

Mobotix M73 High-End IP Camera is one of our latest and popular IP cameras at VoIP Supply. Today we are going to demonstrate how to read, switch and select a boot option on the camera. Let’s get to it!

By default, your M73 IP camera starts as DHCP client and automatically tries to get an IP address from a DHCP server. To start the camera in a different mode, users can activate the boot menu of the camera and select the desired boot option. First, you need to know how to read the boot options. Check out the table below to see the boot options and the corresponding number of flashes: 

How to Read Mobotix M73 Boot Options

How to Switch and Select a Boot Option on M73 IP Camera

To switch the boot option, briefly press the key of the M73 camera. The camera will return to the first boot option after the last option. 

When you see the boot option you want, simply long press the key to select and the camera will confirm the selection by flashing the LED rapidly for 3 seconds. After 20 second, you will hear a sound according to the table above.

That’s it! Did you successfully change the boot option? M73 is an all-in-one camera with superb video quality, cyber security and computing. If you have more questions about this unit, read the M73 Quick Installer Guide Here or visit our website to learn more!

Copper Retirement Solutions: Encrypted FoIP devices and services

February 11, 2020 by Dan Dorsey

Copper Retirement is the most significant change to the Telecom network since the cellphone revolutionized mobility.  Are you ready? Are you prepared? Have you received “the letter?”

Have you called Patton/VoIp Supply/babyTEL to learn about solutions for Copper Retirement?  

What is Copper Retirement

Copper Retirement is the de-commissioning (or retirement) of the old Telephone circuit-switched network providing analog copper phone lines in the local ILEC or CLEC wire center (Central Office).  Customers still with an active analog copper phone line have to switch to the new packet-switched fiber optic telephone network or risk getting disconnected from their service.

Some examples of services today using the old analog copper phone lines are Fax, Alarm monitoring, Point Of Sale (POS) devices and Digital Subscriber Lines  (DSL).

Today, the ILEC’s are slowly introducing their new packet-switched optic fibre network by delivering “the letter” to millions of business’ across the USA.  This “letter” informs you of the changes to the ILEC network and the impact it will have, should you not make the switch to their packet-switched optic fibre network.  While most of your communication services will be unaffected, one service that can be affected is Fax.

Fax was designed to work over analog copper lines on circuit-switched networks and became very popular because of the reliability, security and legality of the fax transmission technology.  While Copper Retirement has provided a relatively seamless migration for telephony over to the optic fibre packet-switched network, fax transmission technology initially was faced with challenges as the new packet-switched network did not meet the exacting standards required by Fax.  In order to make Fax over packet-switched networks more robust, the T.38 protocol for Real-Time Fax was introduced.

The T.38 protocol allows traditional stand-alone fax machines or Multi-function devices to act and send/receive faxes exactly like they always have with no new training or exceptions.  While the ILEC’s have prioritized the migration of DSL, Voice Telephony and Alarm services, they have ignored Fax. Fax is easy to ignore because most people (even the ILEC’s) think that it doesn’t exist anymore.  However, fax is alive and well and plays a very significant role in the Healthcare, Professional Services and Insurance business’.

Given the ILEC’s low priority of migrating Fax over to the new packet-switched optic fibre network, Patton Electronics and T.38 specialists babyTEL have teamed up to deliver Encrypted Fax devices and services that migrate you to the optic fibre packet-switched network today.

So before you get “the letter”, get “the facts” on Copper Retirement and how it will affect your business.  

Call babyTEL at 514-448-0415 Today.

Call Patton at 1-301-975-1000

Call VoIP Supply at 1-800-398-8647 to learn more details.

Xorcom CloudPhone Mobile App is Now Available for iOS and Android!

February 6, 2020 by Ying-Hui Chen

Xorcom CloudPhone, a SIP softphone for Xorcom PBX extensions, is now available for iOS and Android! This app is fully integrated with executive-grade features and it is compatible with all Xorcom VoIP PBX systems.

What’s Cool About Xorcom’s New Mobile App?

Now users can use the extension and contacts on their mobile phone and set do-not-disturb schedules, transfer calls record calls and more! Also, your mobile number won’t be seen when making calls using CloudPhone and you’ll be reachable on your direct office phone number. With CloudPhone, all users and call flow are centrally managed in CompletePBX.

Learn how to set up CloudPhone Softphone on CompletePBX here!

What do you think about Xorcom’s new softphone mobile app? Have you tried it yet? Share your thoughts with us! If you’d like to learn more about Xorcom updates, visit our Xorcom page or give us a call at 1-800-398-8647!

Grandstream’s new GRP2600 series firmware passes BroadSoft certification testing!

Grandstream, a leading manufacturer of IP communication solutions, announced that their new GRP2600 Series firmware is now fully compatible with BroadSoft! Now BroadSoft service providers and their customers are able to enjoy the seamless interoperability between Grandstream’s GRP2600 Series firmware and BroafSoft’s platform. 

About Grandstream GRP 2600 IP Phones

The GRP2600 Series IP phones are designed with enterprises, service providers and other high-volume markets in mind. They have been purpose-built to simplify the tasks of configuring, managing and monitoring deployments. Administrators are able to easily use Grandstream’s Device Management System (GDMS), a centralized interface to manage Grandstream’s endpoints and for cloud provisioning. Learn more about GRP2600 Series IP phones here.

More BroadSoft Compliant Grandstream Solutions

Grandstream’s BroadSoft compliant solutions include the GXP Series IP phones, the GXV Series video phones, the GVC series conferencing systems and more! See a full list below:

Cloud-Manage Poly’s VVX D230 DECT Phone with PDMS-SP

February 5, 2020 by Ying-Hui Chen

VoIP Supply and Poly teamed up to kick-off 2020 with an informative VVX D230 webinar! The D230 is a fully featured DECT phone without the need to pair with a desk phone. During the webinar, Tom and Wilson discussed the cool features of these handsets, what’s in the box, and how to cloud-manage these devices through Poly’s device management system, PDMS-SP. 

Key Features of the VVX D230 DECT Phone

  • HD Voice: Wideband codec support (OPUS, G.722) simultaneously on multiple handsets
  • Standalone platform: No need to pair with a desk phone to enjoy full features
  • Easy installation: Supports native Zero-Touch onboarding with full integration to PDMS-SP
  • Cloud Management: Complete control over your deployed endpoints with PDMS-SP. Anywhere. Anytime. 

In the box, you will find one VVX D230 handset, one base station, one power adapter, and a belt clip. 

Configure & Manage the VVX D230 Remotely with PDMS-SP

The VVX D230 is easy to configure and manage with Poly’s PDMS-SP web based device management tool. PDMS collects data from the handset and gives you full control over your deployed endpoints. You will be able to complete provisioning & bootstrapping, firmware upgrades, reboots and more actions remotely! 

Download our presentation slides here to learn more about the VVX D230 DECT phone! 

Ready to learn more? Contact one of our VoIP experts at 1-800-398-8647 today to get your questions answered!

How to Find a Missing VVX D230 Wireless Handset

January 17, 2020 by Ying-Hui Chen

Did you misplace your DECT handset again? If you are using the VVX D230 handset, you will be able to locate it with ease! 

How to Find a Missing VVX D230 Wireless Handset

As long as your VVX D230 handset is within the range, it’s easy to locate your handset. Indoors, a VVX D230 handset can be located up to 165 feet away from the base station. Outdoors, it can be located up to 980 feet away. Simply press “Find” on the base station, the handset will ring until answered.

That’s it! Did you find your wireless handset? Learn more VVX D230 features here. Don’t forget to also  join our upcoming Poly webinar to learn more about the D230 handset!

Algo 8186: A Wideband IP Horn Speaker for Emergency Alerting

January 16, 2020 by Ying-Hui Chen

Safety is a top priority in your facility, and that’s where Algo’s 8186 IP speaker comes into play! This weatherproof SIP compliant IP loudspeaker is designed for voice paging, loud ringing, and emergency and security alerting. Whether you have a large warehouse, production floor, parking lot or a school playground, the Algo 8186 has you covered! 

Mix and Match your Paging Solution with Algo

Did you know you can mix and match your desired paging system with all Algo IP paging devices? Algo’s 8186 IP speaker is compatible with Algo’s 1202 high visibility call button and the 1203 single gang call switch. These buttons can be programmed through the web interface to send emergency notification via voice paging. See an application scenario below:

Algo 8186 Key Features:

  • Made in Canada
  • Wideband G.722 codec support for HD Voice
  • Multicast receive or broadcast capability
  • Syn-Apps SA-Announce
  • SIP compatibility with all leading UC vendors including: Avaya, Broadsoft, Cisco, Digium/Asterisk, Mitel, Metaswitch, NEC, and Polycom to name a few
  • Configurable through web interface
  • Auto-provisioning (i.e., TFTP, FTP, HTTP)
  • SNMP supervision

Download the Algo 8186 datasheet here
Learn more about Algo’s 8186 paging speaker on our website or simply give us a call at 1-800-398-8647!

The Snom M-KLE Series – A True Key Line Emulation DECT Solution

Have you ever tried Snom’s DECT Phones? If yes, you will know how flexible and easy to use their devices are. During our Snom webinar yesterday, we showcased Snom’s latest innovation, the M-KLE Series DECT Solution. The M-KLE Series includes the M100 KLE, M10 KLE, M10R KLE, and M18 KLE. Businesses can mix and match any of these for up to 10 devices. Some key features we addressed include:

  • Multi-line appearance – Backlit – L1 – L4 on all devices
  • 8 SIP Accounts / 6 concurrent calls
  • Use in Key Line or non-key-line mode
  • Intercom, privacy mode
  • Reboot via XML push
  • Connect up to 10 handsets/desksets per base

Key Line Emulation System

Snom is the only manufacturer offering a true key-line emulation system, a feature that allows users to handle shared line appearances locally without the need of a service provider. Click here to learn more about the M-KLE features!

In the webinar, we also discussed Snom’s single-cell and multi-cell DECT solutions. Check out a comparison chart here:

If you missed our webinar, don’t forget to download the presentation slides here! The webinar recording is coming soon. Stay tuned!

Upcoming Snom Webinar

VoIP Supply and Snom are co-hosting another webinar on February 5th, at 2 PM to discuss Snom’s wireless conferencing solutions, the C520 and C620. Space is limited, register early to make sure you have a spot!

Welcome 2020 with Exciting New VoIP Doorphones, VoIP Gateway, IP Camera and More!

January 14, 2020 by Ying-Hui Chen

Gear up for 2020 with our new VoIP hardware this January! VoIP Supply kicks off this new year with some exciting new innovations from some of our top brands, including Fanvil’s new all-in-one doorphones, Mobotix’s new intelligent camera, Patton’s analog VoIP gateway and so much more! Let’s check them out:

Fanvil’s New All-in-one i33V & I33VF Doorphones

The Fanvil I33V is an all-one-one access control device that doubles as an intercom and broadcasting solution. The doorphone is a wall-mounted unit that features infrared night vision, supports 2 SIP lines and allows for access control via call, code, or RFID/IC card and indoor switch! The I33VF is the same doorphone but designed for flush-mount installations. These doorphones are coming soon. Stay tuned!

Patton SmartNode SN200 Gateway (SN200/2JS2V/EUI)

Patton SmartNode SN200 Analog Telephone Adapter & VoIP Gateway

The SN200 Series are Patton’s latest analog telephone adapter and VoIP gateways. These units support a variety of telephony interfaces, from 1 to 4 simultaneous calls with options for FXS and FXO ports available for survivability or number portability during the ALL-IP migration phase.

The Patton SN200 series are interoperable for voice and T.38 fax with leading SIP service providers, Softswitch vendors, and major IP-PBX manufacturers. The SN200 Series is now currently available! Don’t forget to take advantage of our promotion and take 20% off the SN200!

Mobotix M73 High-End IP Camera

Mobotix introduced their latest innovation, the M73 high-end IP camera! This weatherproof camera is loaded with advanced features such as up to 3 function and optical modules for easy self-assembly, 4K image sensor, and more!

With Mobotix’s all-in-one M73 camera, you don’t have to sacrifice design for superb video quality. We are accepting pre-orders now. Pre-order today to be the first to try out!

What new VoIP hardware do you expect to see this new year? Hop on over to our website to see more new hardware!

Troubleshooting: How to Pair a BlueParrott B250-XT VoIP Headset

January 9, 2020 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. 

In previous Mom’s calling Q&A series, we have discussed: What is IP Faxing? Today, we have more new real questions and answers from VoIP users just like you.  

My BlueParrott Headset Won’t Pair, What Can I Do?

Q: My BlueParrott B250-XT headsets are not connecting to phones. What should I do?

A: You can try different power supplies to make sure the issue is not from a bad charging cord. And then try the following steps to pair your BlueParrott headset with your phone:

  • Turn your headset on and try pair it with your phone by holding the pairing button on the headset
  • Once you hear “discovering”, enter the default password “0000”
  • If the headset still won’t connect to your phone, contact technical support.

See the user guide for more information.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

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