Check off VoIP Phones from your holiday list with VoIP Supply’s used phones inventory

December 18, 2019 by Youleidy Vega

This holiday season spice up your office gear with VoIP Supply’s Refresh IP Phones. Furnishing your business office does not have to break the bank. Check that off of your to buy list with Refresh. Refresh phones are refurbished devices that work as great as new and come with a full 1-year warranty. That’s a great deal this holiday season. Think about that; if your phone does not work well you have until Christmas of next year to reach out to us under its warranty!

Here are some great Refresh deals we currently have in stock.

Poly (Polycom) VVX 311 VoIP Phone

The VVX 311 is a 6-line VoIP phone that has a simple and clean design.

This entry-level phone features dual Gigabit ports and is perfect for users who make low to moderate calls on a regular basis. If you are a cubicle worker or a front desk receptionist in an office where calls are important but high volume calls are not frequent in the business then this is a good phone for that.

Learn more about the VVX 311 here.

Poly (Polycom) VVX 411 VoIP Phone

The VVX 411 is a color IP Phone that has a 3.5 LCD display and supports up to 12 lines.

It is great for professional office staff that may need support for productivity add-ons such as an expansion module or a wireless headset, as well as third party Unified Communications (UC) applications such as calendar and corporate directory.

Learn more about the VVX 411 here.

Last but not least, we also have in stock the reliable Polycom IP7000 Conference Phone.

Poly (Polycom) IP 7000 Conference Phone

The IP7000 is a conference phone that has proven its high-performance by not disappointing with its noise cancelling technology and echo cancellation technology. The IP7000 has full-duplex technology that eliminates distracting drop-outs providing crystal clear calls that are as close as it gets to life-like communication.

This is an ideal conference phone for executive offices, conference rooms, and board rooms.

Learn more about the Polycom IP7000 here.

The Polycom VVX 311, VVX 411 and the IP7000 conference phone are just a few of the options we have in our Refresh warehouse. There are other great options that you can check out here.

This holiday season, help yourself to new office gear or make it a gift to a fellow business owner! Let us help you check check off IP Phones from your shipping list!

Live Demo: Sangoma Zulu UC & Zulu Mobile (Webinar Recap)

December 11, 2019 by Ying-Hui Chen

Have you checked out Sangoma’s new Zulu mobile? During our webinar today, Todd from Sangoma shared a lot of good information about Zulu UC & Zulu mobile, including the key features & functionalities, interactive user interface, and even a live demo to show you how it works in real life!

If you missed our webinar, I highly recommend you download our presentation slides here to review! The webinar recording will be shared out in a few days. Stay tuned!

Sangoma Zulu Desktop and Mobile Integration Key Features:

Feature-rich softphone clients
CTI – Browser and desktop integration for FreePBX & PBXact
Chat (1 to 1 messaging and Group Chat via Rooms with Emojis)
File transfer & Sharing
Presence control
Call pop-ups
SMS (requires SIPStation SIP Trunking service)
Fax (requires PBXact or a paid FreePBX add-on)
Screen Sharing (Beta)

Zulu UC comes included with all PBXact Systems. If you are using Zulu for FreePBX, here’s the pricing for licensing:

2-user for 1 year: FreePBX license is Free!
20-user for 1 Year – $199 MSRP
1000-user for 1 year – $1999 MSRP

Also, don’t forget about Sangoma’s current promotions for resellers! It’s your chance to get up to $50 per item on select Sangoma devices and deeper discounts on FreePBX and PBXact products. Click here to learn more details!

Sangoma Zulu Q&A Session:

Q: For using the phone function of Zulu. Do you need SIP or RTP to open? Or is it just the Zulu server port?

A: Just the Zulu communication ports and this is only for remote clients.

Q: How much history for chat is kept?

Chat history is stored locally on the desktop or mobile client. The file is small, so it is never deleted by the application. Wiping the device or reloading an OS would delete the chat history.

Q: Is there a way to make Zulu smaller and still functional? The current softphone and chat clients are much smaller.

A: Yes, you can make it much smaller. The client was maximized for demonstration purposes on this webinar. We were able to show the client being resized and moved around the desktop.

What IP Phones are Supported by 3CX?

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What VoIP Phones are Certified for Microsoft Teams? Today, we have more new real questions and answers from VoIP users just like you.

What SIP Phones can I use with 3CX?

A: I am looking for an IP phone that will work with 3CX phone system. Could you give me a list?

Q: 3CX supports many known brands such as Fanvil, Snom, Yealink and Grandstream, etc. Here’s a quick list:

Download our free service provider compatibility guide to learn more!

STAY TUNEDCome back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

First Look: Meet Snom’s M-KLE Series DECT Phone Handsets and Desksets!

December 5, 2019 by Ying-Hui Chen

Are you still searching for an intuitive, easy-to-deploy DECT phone solution for your team? Look no further! Snom’s M-KLE series DECT phones are the perfect solution you’ve been looking for.

Designed for an active, on-the-go workplace, the M-KLE series DECT phones come with easy calling features and deployment options. This series includes the M10 and M10R DECT handsets, M100 base station, and M18 DECT deskset.

Watch our Snom webinar to learn how businesses can utilize this solution for their ever-changing workplace:

Let’s take a closer look:

Snom M10 & M10R DECT Handsets

The Snom M10 is a 4-line DECT handset designed for small businesses who need to quickly manage their call routing. What’s cool about this unit? It supports key system emulation, a features that allows users to handle shared line appearances locally without the need of a service provider! Answer, hold and resume calls on any phone with just one touch of a button.

Not to mention that the M10 DECT phone offers an extended range of up to 500 feet, HD voice and more.

The Snom M10R adds a rugged design. With a locking battery door, water resistant and shock absorption, this unit is built to last a long long time!

Snom M18 DECT Deskset

What if I want the look of a deskphone? Not a problem! Check out Snom’s M18 DECT deskset that has the familiar look of a deskphone, but gives you the convenience of a handset. This unit provides 4-line call handing and 3-way local conference. You will need the M100 base station to run the M18 deskset. Just like the M10 and M10R, the M18 also supports key system emulation , DECT 6.0, HD voice and more features!

Our customers love that the M18 has a battery (7 hrs. talk time) in addition to AC power. It allows them to move the deskset where needed without wires!

Why Snom M-KLE DECT Phone Series?

Key system emulation: Easily handle calls with shared line appearances/shared call appearance (SCA1 ) across all cordless phones without the need for SCA support from your provider.
Easy deployment: add up to a combination of 10 cordless handsets or cordless desksets
Improved call handling: It’s easy to see incoming calls, hold calls, and pick up a call on hold from the handset with a simple press of a button
Extended range: DECT 6.0 technology allows up to 500 feet of range

Are you ready to learn more? Join our upcoming webinar on January 14th to learn more or simply raise your phone and give us a shout at 1-800-398-8647!

DECT Phone 101 – Get your DECT Phone Questions Answered!

December 2, 2019 by Ying-Hui Chen

Lately, our team has been getting a lot of interests and questions on our DECT phones, therefore, we decided to create a post to help you learn more about DECT technology. In this post, we will tackle a few frequently asked questions about DECT.

If this blog post doesn’t answer your question, don’t worry, simply chat with us on our website or give us a call directly at 1-800-398-8647!

What is a DECT phone?

DECT stands for Digital Enhanced Cordless Telecommunications. DECT phones are a type of wireless phones that typically gives you a range of up to 300 feet indoors and 500 to 800 feet outdoors depending on the models you choose. A DECT phone comes in handy when you need to roam in the house without being tied to your seat.

What does DECT 6.0 mean?

The DECT 6.0 technology is only involved in making the phone cordless and you will still need some type of phone service, such as VoIP service, to send and receive calls. Watch our short video to learn about the DECT: https://www.youtube.com/watch?v=mmnw-MH6cOA&feature=emb_logo

What is the difference between DECT and Bluetooth?

One of the biggest differences between DECT and Bluetooth is the mobility range. While Bluetooth generally delivers short-range wireless mobility; DECT technology provides you with a greater range, around 330 feet (100 meters).

Are you wondering about the differences between DECT phones and WiFi phones? Follow the links below to learn more:

What are the advantages of DECT phones?

DECT phones are popular for a reason. They provide high quality voice and longer range than other wireless phones. Here we will name a few key advantages:

Greater mobility and flexibility
Seamless roaming
Better voice quality or Quality of service (QOS) than WIFI phones
Longer battery life than WiFi phones
Learn more!

What are the popular DECT phones?

VoIP Supply carries over 50 DECT phones from known brands such as Poly, Yealink, Grandstream, and Sangoma. Here are a few DECT phones of our customers’ favorites:

Do you want to learn more about wireless or DECT solutions? Download our Wireless VoIP guide here!

How to Reset the Yealink T Series and Conference Phones

by Ying-Hui Chen

Resetting your Yealink phones will bring back your factory default settings. This is an important step to be done before you start provisioning your Yealink phone! Let’s see how this can be done so easily:

How do I reset my Yealink Phones?

To reset your Yealink phones, simply follow these steps:

Turn on the device you want to reset
When your screen lights up, long press on “OK” or “REDIAL” or “Mute Indicator” key until you see the “Reset to factory settings” message
Press “OK” or “Yes”

That’s it! Some Yealink phones might have a slightly different message showing up, so if this doesn’t work for you, check with our tech support here! We would love to walk you through the steps.

November Hardware Roundup: New Poly Teams Phones, Fanvil X5U-Red and More!

November 27, 2019 by Ying-Hui Chen

Poly’s CCX Microsoft Teams VoIP Phones

Poly introduced the CCX Series of Microsoft Teams Edition desk phones! The CCX Series is designed to increase workplace productivity with intuitive interfaces that help employees and executives get to work immediately and hassle-free.

This series includes the CCX 400, CCX 500 and CCX 600. These phones will ship in January 2020. Call our VoIP experts at 1-800-398-8647 for more details:

New Fanvil X5U Red Mid-level IP Phone

If you are looking for an IP phone that will stand out for an emergency event, you must check out Fanvil’s new X5U Red IP phone! See some cool features of this unit:

3.5-inch color screen
2.4-inch side color screen
4 line keys, 30 DSS keys
SIP Hotspot
16 SIP Lines
PoE, Gigabit

Poly’s Studio X Series

The last new hardware we are going to introduce this month is the Poly Studio X Series phones. These phones are purpose-built video conferencing devices designed for small to medium room settings. This series includes Poly Studio X30 and Poly Studio X50. Both devices will run the Teams application natively (in 2020). See highlighted features:

4K Ultra high definition (UHD)
Advanced noise suppression and unmatched video production rules
Ability to control with the new Poly TC8 touch screen

Are you interested in seeing more new VoIP hardware? Check out our webpage here or simply give us a call at 1-800-398-8647!

Snom’s Reliable IP Phones with 3-Year Warranty

November 25, 2019 by Ying-Hui Chen

Are you searching for an affordable and reliable phone solution? Don’t miss out on the Snom phones! The Snom suite of phones has everything you and your business will need.

3 Year Advanced Warranty on All Snom Phones

With a long list of compatible service providers and SIP-based product offerings, you are sure to find what you need. Best of all, unlike the competition’s standard 2-year warranty, Snom offers a 3-year advanced warranty for all Snom desk phones! Snom will send you a new advanced replacement should your phone fail. Ideal, worry-free solutions for all businesses!

Highlighted Snom Suite of Phones

Corded IP Phones

The Snom D785: a 12-line SIP phone with a sleek 4.3-inch color display
The Snom D735: the first VoIP phone in the world with a motion sensor that automatically turns on the display as soon as the user’s hand approaches the screen or any of the function keys!
The Snom D717: a high performing device with HD audio, 3 programmable feature keys, and a 2.8-inch color display

The Snom D765: a high-resolution color display with 16 LED function keys and wideband audio. Enabled with USB connectivity, 12 SIP identities, and built-in Bluetooth-compatibility

DECT Phones

The Snom M85: a ruggedized DECT handset with shockproof, splash-proof, and dust-proof capabilities
The Snom M65: a DECT wireless handset that can be paired with the Snom M700 DECT base station to offer increased mobility and freedom to users
The Snom M700 DECT Base Station: an indoor multi cell base station connects to your IP PBX and acts as a SIP endpoint device while giving DECT signalling to up to 30 snom SIP DECT handsets

Conference Phones

The Snom C520: a high-end conferencing solution that features a full-duplex speaker and three superb microphones
The Snom C620: a wireless conference phone with powerful 6.0 DECT technology

See all Snom phones here!

Our customers love Snom phones not just because they are so easy to deploy and configure, but also because they offer an outstanding 3 year warranty which really gives them a peace of mind knowing that their products are protected! Check out our Snom products here to learn more!

CyberData Introduces Free VoIP Endpoint Deployment Design Services!

by Ying-Hui Chen

Are you working on a VoIP endpoint deployment and would love some recommendations for location placement for your endpoint devices? You’re in luck! Cyberdata’s design services team is now offering free endpoint deployment recommendations!

The CyberData team wants to assist you with product suggestions and placement! Their team can review floor plans and make the best recommendation for your environment. Learn more detail here!

What Will be Covered in the Free Design Services Package?

Scope of Work
Marketing Collateral
Bill of Material with MSRP Pricing
Blueprint/Floor Plan Review with CyberData device placement
Provide Network Connectivity Diagrams
Provide Specific PBX Configuration Guides

Learn More about the Free Design Services

Microsoft Teams Certified IP Phones and Conference Phones Comparison

November 21, 2019 by Ying-Hui Chen

Last Updated in August 2021

As the number of Microsoft Teams users continues to grow, more and more desk phones and conference phones are now certified with Teams to streamline team collaboration and communication experience. Are you wondering what VoIP Phones are certified with Teams? Let’s check them out!

Microsoft Teams Certified Desk Phones

Audiocodes C450HD Microsoft Teams Phone

The Audiocodes C450HD is a native Teams phone that contains a large 5’’ color touch screen with integrated Bluetooth and an optional WiFi support.

With one simple click, you can easily toggle between Microsoft Teams and Skype for Business! The C450HD also comes with 8 programmable keys that will give you the flexibility you want.

8 line, 8 concurrent calls per line
5” color TFT screen (1280 x 720) with multi-lingual support
Touch screen user interface enabling up to 8 programmable keys

See AudioCodes 400HD Series Datasheet

AudioCodes C470HD with Power Supply

Another Microsoft Teams-native phone from AudioCodes is the C470HD IP phone. This device features a 5.5 inch color touch screen with optional support for WiFi and Bluetooth. Your team can join a call, play voicemails, and enjoy all essential calling features easily.

Native support for Microsoft Teams
5.5” color touch screen (1280 x 720) with multi-lingual support
GbE support
USB headset support
Bluetooth 5.0 support
PoE or external power supply

Poly (Polycom CCX Series) Microsoft Teams Phones

Poly’s CCX Series phones are popular for Microsoft Teams users! These IP phones give you native Microsoft Teams experience with a dedicated button. From entry level to executive level, the CCX series has the right Teams phone you are looking for. This Series includes the CCX 400, CCX500, CCX600, and more!

Key Advantages:

Native Microsoft Teams experience
Color touchscreen operation
Hear every nuance with award-winning Poly audio technology

Yealink T58A, T56A, and T55A Microsoft Teams Phones

Comparing to the C450HD, Yealink’s T58 and T56 Series IP phones have a bigger touch screen and more SIP lines (16). These devices are easy-to-use smart media phones that provide HD audio, 7’’ touch screen, built-in Bluetooth and wifi support, and more features.

The Yealink T55A is another Teams phone from Yealink. This device is a mid-level IP phone that comes with a slightly smaller touch screen (4.3’’) and only one USB port. No expansion module is supported for this model.

All Yealink Teams Phones support popular Teams features such as One-Click Join, Visual voicemail, P2P call/Cloud PSTN call, and more.

See Yealink Teams Phones Comparison Chart

Microsoft Teams Certified Conference Phones

Poly Trio 8500 and 8800 Microsoft Phones

Now that’s talk about conference phones. Poly (formerly Polycom) is no stranger to the conference phone industry of course! Poly’s Trio 8500 and 8800 are both compatible with Sky for Business and Microsoft Teams.

These two devices are designed for a mid-sized conference room with 3-microphone array. The Trio 8800 has a slightly longer pickup range (20 feet) than the Trio 8500 (14 feet) and it supports wireless options.

Yealink CP960 Teams Phone

Yealink is another big play for Teams conference phones. Check out the CP960 Teams edition, an Android-based conference phone for medium to large room settings. This unit comes with 2 optional external wireless microphones and 20-foot, 360-degree pickup range. The built-in Wi-Fi & Bluetooth support makes connecting with your whole team a breeze.

20-foot and 360-degree microphone pickup range
Two additional CP Wireless Expansion Mic CPW90
Built-in 3-microphone array

Take a look at our comparison chart above to see these Teams certified IP phones side by side.

Poly (Polycom) VVX 311 VoIP Phone

Poly (Polycom) VVX 411 VoIP Phone

Poly (Polycom) IP 7000 Conference Phone

Sangoma Zulu Q&A Session:

What SIP Phones can I use with 3CX?

Snom M10 & M10R DECT Handsets

Why Snom M-KLE DECT Phone Series?

What is a DECT phone?

What does DECT 6.0 mean?

What is the difference between DECT and Bluetooth?

What are the advantages of DECT phones?

What are the popular DECT phones?

How do I reset my Yealink Phones?

Poly’s CCX Microsoft Teams VoIP Phones

New Fanvil X5U Red Mid-level IP Phone

Poly’s Studio X Series

3 Year Advanced Warranty on All Snom Phones

Highlighted Snom Suite of Phones

Microsoft Teams Certified Desk Phones

Audiocodes C450HD Microsoft Teams Phone

AudioCodes C470HD with Power Supply

Poly (Polycom CCX Series) Microsoft Teams Phones

Yealink T58A, T56A, and T55A Microsoft Teams Phones

Microsoft Teams Certified Conference Phones

Poly Trio 8500 and 8800 Microsoft Phones

Yealink CP960 Teams Phone

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