Our webinar with Snom this month was a great success! Our partners at Snom talked about the key benefits of their M100 DECT system and also introduced their new C620 wireless conference phone. Let’s take a closer look at these great additions:
Snom M100 Series
Snom’s M100 Series includes M100 KLE, M10 KLE, M10R KLE, and M18 KLE VoIP phone. These devices are perfect for retail, restaurant and small offices. The 4 backlit LED line keys to allow users to manage multiple calls without training, show who is on hold for easy call pickup, and set up private lines. More cool features include a dedicated hold key, intercom/paging with privacy mode and so much more. Not to mention that the M100 Series comes with an outstanding 3-year warranty!
Snom C620 Wireless Conference Phone
If you are looking for a conference phone that will grow with your business, Snom’s C620 is your go-to solution! The C620 is a wireless conference phone that gives you true wireless experience. It is highly scalable with the C52 wireless external microphones. See the scenario chart here:
Important features include:
DECT Wireless Conference Phone
2 DECT Wireless Mics
Up to 24 Hours Talk Time
PoE Support
Charge via Docking Station C620: Wireless SIP Conference Phone C620 C52 SP
If you are using Sangoma’s S Series and D Series, you have to check out the new H20 headset! This new headset is designed with voice-dedicated DECT technology removing Wi-Fi interference with wideband audio delivering high-definition voice and audio. This headset is currently in stock. Order today!
Automatic configuration with Sangoma D-Series and S-Series IP phones as well as Zulu and Switchvox Desktop Softphones
Exceptional audio quality
Noise-canceling microphone
Call status and mute LED indicators
The main difference between the H10 and H20 is that the H20 works with the Zulu and Switchvox Desktop Softphones across a standard USB connection to the computer; whereas the H10 only supports the S and D-series VoIP phones.
If you are looking for a versatile session border controller to add an extra layer to your phone system, you can’t miss out on Patton’s new SN5600! This device provides more features than a typical eSBC. It includes software feature licenses of SIP Registrar, IP Routing, and SIP TLS.
It also functions as an edge access router, a Quality-of-Service (QoS) management node, and a network monitoring agent. See our product page to learn more!
Number manipulation and call routing are included with every Patton eSBC
Supports up to 1,000 SIP to SIP calls
Full-integrated with Patton Cloud edge-orchestration
Call load distribution across multiple network links
Grandstream’s remote solution has helped many organizations and individuals stay connected during this difficult time. Our webinar with Grandstream this month was loaded with a lot of great information including new products, GDMS, upcoming new products and so much more. Let’s do a quick recap:
GDMS provides a centralized interface for enterprises, channel partners and multi-site businesses to monitor, manage, and provision large-scale deployments of Grandstream devices.
Don’t forget to also check out the new products:
GXV3350 – 6 lines, carrier-grade
GXV3380 – High-End Smart Video Phone for Android
WP810 Cordless Wi-Fi phone
Upcoming New Products:
UCM63XX Enterprise-Grade Unified Communication Solution
Having a remote management system is more critical than ever! VoIP Supply and Algo teamed up to host a webinar to give you an overview of Algo’s remote management system. During the webinar, Scott from Algo talked about how easy and convenient to use Algo’s control panel for remote management.
A: Yes, this is possible please contact Algo support for further information.
Q2: Can Algo devices be used without a PBX?
A: Yes, Algo devices can be used without a PBX. They will respond to multicast on the network and interact with RESTful APIs.
Q3: What does Algo integrate with?
A: Algo devices can be registered with 3rd party mass notification solutions like Syn-Apps Revolution Platform or Informacast Singlewire. Both platforms have been tested and are supported by Algo.
Visit our Algo pages or give one of our VoIP experts a call at 1-800-398-8647 to learn more details!
Are you and your team using Android applications? Keep your team on the platforms you are familiar with while taking advantage of more VoIP features with our best Android IP Phones! Check out these 5 popular Android VoIP phones we have available:
The Fanvil V67 is an Android video IP phone designed with built-in WiFi and Bluetooth. This device comes with a 7-inch color touch-screen display and it runs on Android 9.0 OS. The V67 Phone is part of the Fanvil V Series.
20 SIP lines, SIP Hotspot
HD audio and HD video(1080P@30fps)
Three-way video conferencing
112 one-touch DSS keys on 7” capacity color touch screen
Have you checked out our latest Android phone? Fanvil’s X7A runs on Android 9.0 operating system and supports popular applications such as Zoom, Weechat, MS Teams, WebEx, DingDing , and more! Visit our product page to learn more!
Did you know you can also easily add an external USB camera to your X7A Android phone for a complete video calling experience? The CM60 camera has a wide-angle lens which gives you a wider, clearer view with improved performance in a dark environment. Learn more about the CM60 here!
Grandstream’s GXV 3370 runs on AndroidTM 7.0 operating system with flexible SDK support for custom apps. It is also equipped with WiFi and Bluetooth, a 7’’ touchscreen display and Gigabit speeds. This Android phone is a popular video phone for telecom health professionals, remote staff, and more business professionals. Learn more here!
16 lines with up to 16 SIP accounts
Runs on AndroidTM 7.0 operating system with flexible SDK support
Integrated WiFi & Bluetooth
PoE/PoE+ to power device and provide a network connection
Speakerphone with HD acoustic chamber & echo cancellation
If you know about Yealink, you must have heard of their T5 series phones. The T58W PRO Android Phone includes an enriched HD audio and video experience, and advanced features including content sharing, built-in WiFi and Bluetooth, and more.
Watch our unboxing video to learn more:
Runs Android 9.0
7 inch (1024 x 600) capacitive adjustable touchscreen
The CP960 is an Android-based voice conference phone with two optional wireless microphones. It runs on the Android 5.1 operating system.
This smart device is built for easy use. The Active Speaker feature allows you to recognize who is speaking during the meeting – a great solution for large meetings with more participants. Multiple connectivity options are available including Bluetooth, USB Micro-B, and more. Learn more here!
The GXV3380 is a great video phone option for remote workers. This 16-line IP phone comes with the power of a high-performance Android tablet with video calling features.
The GXV3380 runs on Android 7.0, giving users instant access to thousands of applications you are familiar with! Learn more here.
16 lines with up to 16 SIP accounts
Built-in 2 megapixel camera for video calling with privacy shutter
Runs on the Android 7.x operating system
Built-in Bluetooth for syncing with mobile devices and connecting Bluetooth headsets
Sangoma is very excited to announce a new chat app for mobile, Microsoft Teams integration, and the upcoming release of Switchvox 7.5.
The New Switchvox Chat App for Mobile – Available Now!
Mobile users can now exchange messages with each other and with Desktop Softphone users. This new application improves workplace collaboration allowing users to communicate better, regardless of where their office is.
This new mobile app currently supports iOS devices only and an Android version is coming soon. This app will also support SMS messaging soon, using Switchvox SMS DIDs as delivered by Sangoma’s SIPStation SIP Trunking service. Download the Switchvox Chat app here today.
New Switchvox for Microsoft Teams – Available Now!
Switchvox users are now able to seamlessly initiate calls on their Switchvox phone from within Microsoft Teams. You will be able to dial with the Siwtchvox Desktop Softphone for Windows or macOS when working remotely.
Switchvox 7.5 is Coming Soon!
Switchvox 7.5 adds video calling and screen-sharing features to the Desktop Softphone, enhancing your team productivity and collaboration. Users will be able to engage in one on one video calls and switch between video and screen-sharing with one click of a button. Switchvox 7.5 will be available in limited production soon. To request access, open a support case in the Online Support Portal and include your registration code. Please note that an active support subscription is required to upgrade to Switchvox 7.5.
Connecting a USB headset to your computer sounds easy enough, but for those who are not familiar with the different computer ports and headset parts/cords, it can be confusing. Let’s sort them all out today. Let’s take Yealink’s UH33 USB headset as an example.
How Do I Connect Yealink’s UH33 to My Laptop?
Most USB headsets nowadays come with multiple connecting options. Yealink’s UH33 headset comes with a USB connector and a 3.5 mm jack. Here are two options for connecting:
Connect with the controller:
Connect the headset to the 3.5mm jack of the controller
Find your USB port on the PC and plug in the headset USB connector into that available port.
Once you plug it in, your computer will automatically recognize the device and notify you when it’s ready to be used.
Connect without the controller: Connect directly using the 3.5mm jack. Find the 3.5mm jack (usually on the side or front of your laptop or smart devices) and plug in the cord directly.
Did you successfully connect your USB headset to your computer? If you need help with selecting your ideal headset, simply reach out to us at 1-800-398-8647. We’ve got you covered!
Did you know? As your phone system is running more sessions (more licenses), a PowerShell script can be configured to mass deploy through the instances out to other Session Border Controllers (SBCs). Let’s take a closer look at how this can be done:
Teams Direct Routing allows connecting a customer-provided SBC to Microsoft Phone System. The SBC can be connected to almost any telephony trunk, or connect with third-party PSTN equipment. The connection allows:
Using virtually any PSTN trunk with Microsoft Phone System
Configuring interoperability between customer-owned telephony equipment, such as third-party PBXs, analog devices, and Microsoft Phone System
What SBCs are Certified for Teams Direct Routing?
AudioCodes’ Mediant SBCs Ver. 7.20A.250 are all certified for Teams Direct Routing, the previous firmware versions may run successfully; however, these versions were not tested. You can see a full list of certified SBCs here.
You will need to validate that you have the correct license key. If you don’t have the correct license key, contact your AudioCodes representative to obtain one. The main AudioCodes licenses required by the SBC include:
SW/TEAMS
Number of SBC sessions [Based on requirements]
Transcoding sessions [If media transcoding is needed]
What Devices Can be Configured?
500 E-SBC
500L E-SBC
800B E-SBC
2600 E-SBC
4000 E-SBC
9000 E-SBC
What are the Network Requirements?
See below for a full list of infrastructure prerequisites for deploying Direct Routing:
Certified Session Border Controller (SBC)
SIP Trunks connected to the SBC
Office 365 tenant Domains Public IP address for the SBC
Fully Qualified Domain Name (FQDN) for the SBC
Public DNS entry for the SBC
Public trusted certificate for the SBC Firewall ports for Direct Routing signaling
Firewall IP addresses and ports for Direct Routing media
Recently, our team has been getting many VoIP headset questions regarding firmware updates, the noise-cancelling features, and more other audio issues. Today we are going to share with you one of the frequently asked questions: How to update Poly Voyager headset firmware. Let’s get started:
How to update Poly’s Voyager headset firmware
Plantronics Hub enables users to update the firmware on their Plantronics Voyager Legend headset. First, you need to download and install the software:
When prompted, disconnect your headset from the PC
That’s it! Have you successfully updated your VoIP headset? Follow our Q&A blog posts to learn more about frequently asked VoIP questions and answers.
If you have more questions, contact our VoIP experts at 1-800-398-8647 or submit a technical support ticket here: https://www.voipsupply.com/getsupport
