How to Set Up the Fanvil X4 SIP Phone

August 11, 2020 by Ying-Hui Chen

Configuring your IP phone with correct network configurations is the first step to get your Fanvil X4 SIP phone ready to work. 

At least one of the lines must be configured with an IP telephony service. Let us walk you through the process:

How to Configure Network Parameters on Fanvil X4 IP Phone 

The X4 SIP phone relies on an IP network connection to provide service. To enable the device, the network parameters must be configured properly first. 

Follow these steps to configure network parameters

  1.  Open the network configuration screen: soft-menu [Menu] > [Settings] > [Advanced Settings] > [Network] > [Network Settings]
  2. Choose an IP configuration mode. There are three options:
    1. Dynamic Host Configuration Protocol (DHCP) – This is the automatic configuration mode by getting network configurations from a DHCP server.  
    2. Static IP Configuration – This option allows the user to configure each IP parameters manually
    3. PPPoE (Default mode) – This option is often used by users who connect the device to a broadband modem or router. You need to configure the username and password provided by your service provider. 

How to Configure Lines on Fanvil X4 IP Phone

At least one line must be configured to be able to provide a telephony service. To configure a line manually, simply follow these steps:

  1. Open the line configuration screen: soft-menu button [Menu] >[Settings]> [Advanced Settings]>  [Accounts] > [SIP1] / [SIP2] / [SIP3] / [SIP4] -> [Basic Settings] 
  2. Enter the correct PIN code to edit line configuration. (The default PIN is 123)

Are you ready for your first call? Read more in the Fanvil X4 user manual and our product page!

How to Sell Grandstream’s WP Series WiFi Phones

August 5, 2020 by Ying-Hui Chen

We were excited to host a webinar with Grandstream this month to talk about their new WP Series WiFi phones and how all Grandstream devices work together to build a WiFi communication network!

Download the Presentation Slides Here

Grandstream’s WP Series WiFi Phones

Grandstream’s WP Series offers portable, cordless WiFi IP phones. These compact and lightweight WiFi phones come with 2 SIP accounts, seamless roaming support, dual-band WiFi and more advanced features: 

  • Portable, Cordless Wi-Fi IP phones
  • Dual-band Wi-Fi, 2 lines/SIP accounts
  • Offers simple and manageable scalability
  • Seamless roaming support
  • Compact and lightweight
  • WP810: The most affordable Wi-Fi IP phone on the market

What’s the difference between Grandstream WP810 & WP820?

The WP Series includes two WiFi phones, the WP810 & WP820. The WP820 is an enterprise version of the WP Series. It runs on Android 7, offers longer talk time (7.5 hours), larger screen (2.4’’), built-in Bluetooth, and more advanced features. See a comparison chart below:

The WP Series is ideal for remote workers for several reasons:

  • Highest-quality wireless phones for remote workers 
  • Most homes have Wi-Fi access 
  • Easy to setup and seamless roaming 
  • OpenVPN client built-in
  • Lightweight and compact – easy to transport 
  • Keep in touch with co-workers: PTT & 2 lines 
  • Later: Expands office network with wireless voice 
  • WP810: Scalable solution for Enterprise, Medical, logistics, security, etc.

The WP Series also integrates well with other Grandstream devices including the Access Points, Door Phones, Security Camera, and more. Building a true wireless environment with Grandstream is easy and secure!

Download our presentation slides here to learn more about the WP Series, cool features, and competitive analysis. 

Call one of our VoIP solutions consultants at 1-800-398-8647 today to learn more!

4 Best Bluetooth Compatible Headsets and Phones

August 4, 2020 by Ying-Hui Chen

Bluetooth is easy to use and allows you to quickly pair your phone with your headsets. Today we are going to take a look at some popular Bluetooth headsets and IP phones with built-in Bluetooth!

See More Bluetooth Headsets

#1 Grandstream GXP2160 + BlueParrott C400-XT

The GXP2135 is a high-performance VoIP phone that will meet and exceed all of your enterprise-level IP Phone needs. This Bluetooth enabled phone features Power over the Ethernet (PoE), dual Gigabit ports for faster and clearer communications, and so much more. 

Pair the GXP2135 with the C400-XT Bluetooth headset to reduce background noises and focus on your professional work. Its large leatherette cushion is designed for all-day comfort and better sound quality. 24+ hours talk time, 96% noise cancellation are just some of the cool features you would love!

#2 Yealink T55A + Jabra Motion UC MS (Both Teams Certified!)

Yealink’s T58A is part of the T5 Series family. It is a simple-to-use smart media phone that provides an enriched HD audio and video calling experience for professionals. Focusing on productivity-enhancing and visual communication, the T58A features built-in Wi-Fi and Bluetooth for easy connectivity. 

If your team is using Teams platform, consider pairing Yealink’s T55A with Jabra’s Motion UC MS to enjoy a smooth communication experience! Both of these devices are Teams certified. Jabra’s Motion UC MS headset comes with 8 hours of talk time in HD Voice, intelligent volume control, call assist, and a wireless range up to 300 feet away from the base. 

#3 Poly VVX601 IP Phone + Sennheiser MB Pro 1 Mono

The Poly VVX601 business media phone features a 4.3’’ touchscreen and LCD display. The VVX601 gives you the capabilities to manage calendars, receive meeting reminders, use instant messaging, and more.  

Add Sennheiser’s MB Pro 1 Mono headset to complete your system! The MB Pro 1 is a single-sided Bluetooth headset that provides superior sound quality to business professionals who love the freedom from cords. 15 Hours of talk time and more advanced features are available!

#4 AudioCodes 445 HD Phone + Poly Voyager Legend UC B235

The AudioCodes 445 HD IP Phone is an advanced IP phone designed for high-end business professionals. The 445 HD is equipped with a color screen, integrated sidecar for speed dial contacts, presence monitoring, and more! If you are using Teams and Skype for Business, you can quickly toggle between these two with one easy button!

Poly’s Voyager Legend UC B235 works perfectly with AudioCodes 445 HD phone via Bluetooth. The B235 gives you the ability to automatically answer a call and transfer between your mobile phone and headset. This advanced Bluetooth headset ships with a USB Bluetooth dongle for use with your laptop or desktop computers!

See more Bluetooth headsets and phones on our website! Or simply raise your phone to contact our VoIP experts at 1-800-398-8647, we will be happy to help you find your best solutions.

Grandstream’s WP810 Wi-Fi IP Phone Is Now Compliant with Cisco’s BroadWorks

July 29, 2020 by Ying-Hui Chen

Grandstream recently announced that its new WP810 WiFi Phone is now fully compliant with Cisco’s BroadWorks! This compatibility will allow service providers and enterprises that use BroadWorks to seamlessly deploy the WP810 for wireless coverage. 

About Grandstream WP810 Wireless IP Phone

The WP810 features dual-band 801.11ac WiFi with advanced features including HD voice, dual-mics, configurable push-to-talk button, 6-hour talk time, and more. It is an ideal wireless phone solution for enterprise, retail, logistics, healthcare, and security. The WP810 is very scalable for large volume deployments. Both the WP810 and WP820 WiFi phones are now interoperable with BroadWorks. Learn more about these two WiFi phones:

Grandstream is a member of the Cisco Solution Partner Program and its full portfolio of IP phones is now fully certified with Cisco’s BroadWorks, including IP video, voice, and wireless IP phones. 

Learn more about Grandstream products here.

Read the original press release here.

Algo Solution Offers Developer Support for RESTful API

July 27, 2020 by Ying-Hui Chen

Did you know Algo offers developer support for REST API?  Algo offers a wide range of mass notification devices including audible and visual alerting systems, door phones, and security intercom systems. These solutions can be activated by multicast, RESTful API, or integration with mass notification software platforms.

What is REST API?

API is an abbreviation of “Application Programming Interface”. API allows two pieces of software to communicate with each other. 

REST API stands for Representational State Transfer API. These APIs can be used to exchange information and data between applications. Algo Solutions support RESTful API to meet your business requirements. 

Use Case Scenario

The Mobotix M16B camera takes thermal images of people coming into a school. When a person exceeds the temperature threshold set, the M16B would send a notification to a server; the server would then send API commands for a workflow that could flash a strobe light in the office indicating they have a high-temperature threshold met. 

The user would then go to a computer and identify the individual and put them in a secure location for further assessment. A message could also be broadcast to the nurse’s smartphone in the school letting him or her know they have a patient to attend to.

Contact one of our VoIP experts at 1-800-398-8647 to learn more!

3 Snom Product Updates You Must Know!

July 23, 2020 by Ying-Hui Chen

We co-host reseller webinars with Snom on a regular basis to keep our partners informed on new products, promotions, and more updates. Here’s a quick recap of this month’s Snom webinar:

Click Here to Download The Webinar Slides

#1 Popular Products Review

Snom’s D7xx Series Deskphones

The Snom D7xx Series includes Snom’s D717, D735, and D785. These IP phones come with colorful display, programmable line keys for customization, 2-port GigE Ethernet Switch and more unique features. 

To further expand the functionality, you can also pair the D7xx Series with the D7 or D7C expansion module which gives you up to additional 18 programmable multi-color LED keys and Daisy-Chain (up to 3 per phone).

Snom’s M-KLE Series

The M-KLE Series is an intuitive, easy-to-deploy DECT phone solution! This series includes the M10 and M10R DECT handsets, M100 base station, and M18 DECT deskset. 

Designed for an active, on-the-go workplace, the M-KLE series DECT phones come with easy calling features and deployment options. They also support Key System Emulation, a feature that gives users the capability to handle shared line appearances locally without the need of a service provider! Check out more user-friendly features.

Snom’s C620 Conference Phone

The C620 is a wireless SIP conference phone that supports DECT 6.0 technology and up to 3 SIP lines. It comes with a full-duplex speakerphone in base and HD voice quality. This device is highly scalable to accommodate large meeting rooms.

#2 Snom Handset Model Updates

Check out Snom’s newly updated handset models including the M70, M80, M90 and M900. These new models come with higher resolution screen, BT for a headset, and more advanced features:

#3 Trade-In Rebates

Last but not least, don’t forget to take advantage of Snom’s latest promotion, the trade-in program! 

Replace your old business phones and take advantage of Snom’s trade-in rebates. Rebate program valid on purchases or lease agreements from July 15, 2020 through July 15, 2021 when you replace 5 or more phones. See here for more details.

VoIP Supply is a distributor of Snom

Have questions? Visit our Snom page or give us a call at 1-800-398-8647!

Used Poly finds at a fraction of the cost

July 21, 2020 by Youleidy Vega

VoIP Supply is pleased to offer refurbished options for the cost-oriented user who values a good bargain. Through the VoIP Supply Refresh line, we have a number of used, yet, like-new and reliable VoIP IP phones and conference phones that can enhance the communication of any business without breaking the bank. 

Check out the models we are featuring this month: 

VVX 300 $79.99

The Polycom VVX 300 is an entry-level IP Phone that has a grayscale display and supports up to 6 SIP lines. This is a good phone for a call center employee or a cubicle worker as it provides all the features such a job would need, without all the bells and whistles of an executive level phone. 

The VVX 300 has dual 10/100 RJ45 ports, built-on PoE (Power over Ethernet) and it is a business media phone, meaning that it complements workplace applications well by allowing users to view their computer applications on the phones display, such as their calendars. 

Quick features:

  • 6 Line appearances
  • Polycom HD Voice
  • 208×104 Backlit 8 Level Grayscale graphical LCD
  • Dual 10/100 RJ45 Ports
  • RJ9 headset port
  • Built-in auto sensing IEEE 802.3 af Power over Ethernet
  • Optional 48V DC power supply (not included)

VVX 300 Datasheet 

VVX 411 $94.99 

The VVX 411 is a mid-level IP Phone with a color 3.5 LCD display that can support up to 12 SIP lines. The VVX 411 is ideal for the professional worker or the employee that handles a moderate number of calls on a daily basis. 

This multimedia phone also allows for collaboration between users desktops and the phone so that productivity applications such as calendars and its reminders can come through on the phone’s display. 

Quick Features:

  • 12 Line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) Backlit Color LCD
  • Dual Gigabit RJ45 Ports
  • RJ9 headset port
  • Built-in auto sensing IEEE 802.3 af Power over Ethernet
  • Optional 48V DC power supply (not included)
  • Easy integration with Unified Communication platforms
  • VVX Expansion Module support
  • 4-way directional navigation key
  • 12 hard keys with basic icon keys included
  • Wired or Wireless Headset Support

VVX 411 Datasheet 

Poly Trio 8800 $729.99

The Poly Trio 8800 Conference Phone is an intelligence communication hub that serves to enhance communication. 

It not only features HD Audio, but also helps to see and share video in high definition. The Trio 8800 has been designed with Group Collaboration in mind and is a solution for the innovative user whose job requires constant communication with others  via many different devices. 

Quick Features:

  • Conference Phone System
  • Built-in Wi-Fi
  • Microsoft® Lync™ Server 2010 Compatible
  • FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning
  • Single Line Operation
  • Acoustic Clarity Technology
  • 20 Foot Microphone Range
  • Acoustic Echo Cancellation
  • Patented Polycom® NoiseBlock™
  • Bluetooth 4.0
  • 5″ Color LCD Display
  • 720 x 1280
  • Up To 5-Way Conferencing
  • Speed Dial
  • Call Forwarding
  • Call Transfer
  • Intuitive Navigation
  • One-Touch Speed Dial
  • Date / Time Display
  • NFC (Near Field Communication)
  • Call Waiting
  • Bridges IP and USB Phone Calls
  • Virtual Keyboard

Poly Trio 8800 Datasheet 

These Poly devices are just a few of the options we are able to offer you. If you are looking for a specific model or have questions about any of the models mentioned above or Refresh as a whole, please give us a call at 1-800-398-8647 and one of our solution consultants will be able to assist you. 

And if you didn’t already know, take note that all Refresh models come with a 1-year no questions asked warranty. We believe in our product and its reliability and for that, are willing to stand behind it. 

That is the Refresh promise! 

How to Use Android Apps on Konftel’s CC200 Video Conferencing Camera

July 20, 2020 by Ying-Hui Chen

Are you and your teams using Android apps? Why not stay on the platforms you love and enjoy the high quality of video conferencing at the same time? Konftel CC200 video conferencing camera comes with some Android-based applications and you can install more as needed!

How to Use Android Apps on Konftel’s CC200

To add more Android apps on your CC200, your administrator needs to activate this feature on www.konftel.com/support for instructions.

  1. On the endpoint main menu, click Apps. 
  2. Konftel CC200 will then display a list of applications available.  
  3. Click your desired application. 
  4. Now you should see that your screen splits and displays the application in one-half of the screen in meetings.

Konftel’s CC200 displays the chosen Android application in a split portion of your screen. If you’d like to modify how the screen splits, you can move the slider on the screen.

Have you tried the Android apps on Konftel’s CC200 yet? Share your experience with us!

What’s New This July? New IP Phones, New Cameras, and More!

July is another busy month at VoIP Supply! Let us walk you through some exciting new VoIP hardware this month that will take your communication experience onto the next level:

Yealink’s New SIP T33G Entry Level Phone

Have you checked out Yealink’s latest addition to the T Series family? The SIP T33G is an entry-level color screen IP phone that comes with 4 lines and 5-way conferencing. This device is coming soon, pre-order today here!

Download the datasheet here.

More features include:

  • An extra-large 320×240-pixel color display with backlight
  • Designed with a new powerful chip
  • Dual-port Gigabit Ethernet with integrated PoE
  • Adjustable multi-angle stand support

Konftel’s New CC200 Video Conferencing Camera

There’s one more great camera option for working from home! The Konftel CC200 Video Conferencing Camera is perfect for at-home offices, huddle spaces and small meetings up to six individuals.

Enjoy this 4k camera that displays an exceptional image quality of 1080p. The Konftel CC200’s unique design eliminates the use of a computer like traditional conferencing spaces. The CC200 is currently in stock, place your order now!

  • Meeting size: up to 6 individuals
  • 4K camera sensor with 5x digital zoom
  • Full HD Video 1080p
  • Four built-in microphones

Yealink’s New W59R Ruggedized DECT Handset

Another cool product this month is Yealink’s W59R, a professional ruggedized DECT handset! This device comes with an integrated Bluetooth and vibration alarm that is eligible for any demanding environment. 

The W59R is also certified to rigorous IP67 standard and it’s also fully compatible with Yealink W80 Multi-Cell System. Limited quantities of W59R are currently available for resellers. Call us to request today!

  • Seamless handover and roaming
  • Rugged DECT handset with IP67 protection rating
  • Scratch resistant, disinfectant resistant 
  • 1.8’’ 128×160 TFT color screen with intuitive user interface
  • HD voice and FNR (Flexible Noise Reduction)
  • Built-in Bluetooth 
  • Vibration alarm

Build an Efficient Distance Learning Classroom with Konftel Video Solutions

As schools and students transition to distance learning environments, having an efficient and effective communication system set up is more important than ever! Konftel and VoIP Supply hosted a webinar this month to go over how this can be done with ease. Let’s do a quick recap!

Download the presentation slides here to learn more!

Distance Learning Facts:

  • These days –  ½ in school ½ home school based classes 
  • Benefits and requirements now clear 
  • Same requirements as in the office 
    • speakerphones that can easily be connected to any computer to provide HD audio and a superior microphone pick up 
    • conference cameras with natural image quality, that will fit in a home office. 

Below are some popular devices from Konftel for your remote classroom setup:

Conference Phone

#1 Konftel Ego – your personal conferencing device.

  • Meeting size: Up to 6 people 
  • Small and portable 
  • Huddle room device 
  • Perfect with Skype for Business 
  • Bluetooth with NFC • LCD screen 
  • Music streaming in HD 
  • Free software updates

#2 Konftel 55/55Wx –  for meeting size: Up to 20* people 

  • Bluetooth® support for HD audio (55Wx only) 
  • NFC for easy pairing 
  • USB and mobile connectivity 
  • SD-card recording 
  • Feature layers for S4B, Cisco Jabber, Avaya One-X
  • Music streaming in HD 
  • Rechargeable battery 
  • Free software updates

Video Conferencing Camera

Konftel CAM20

  • Ultra HD 4K/30 fps 
  • USB 3.0 connection 
  • 8x digital zoom (EPTZ) 
  • 123° wide angle 
  • Low light optimization 
  • Presets 
  • Remote control included 
  • Built-in microphone w/ noise suppression 

Konftel CAM50

  • Full HD 1080p/60 fps
  • USB 3.0 
  • 72.5° Field of view 
  • 12x optical zoom 
  • Pan-Tilt-Zoom 
  • Presets 
  • Remote control included

From small to extra-large meeting rooms, Konftel has the right solution to fit your needs. See below for a comparison chart:

Contact one of our VoIP consultants at 1-800-398-8647 for more information regarding Konftel’s solutions and promotions!

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