Are you and your team using Android applications? Keep your team on the platforms you are familiar with while taking advantage of more VoIP features with our best Android IP Phones! Check out these 5 popular Android VoIP phones we have available:
The Fanvil V67 is an Android video IP phone designed with built-in WiFi and Bluetooth. This device comes with a 7-inch color touch-screen display and it runs on Android 9.0 OS. The V67 Phone is part of the Fanvil V Series.
20 SIP lines, SIP Hotspot
HD audio and HD video(1080P@30fps)
Three-way video conferencing
112 one-touch DSS keys on 7” capacity color touch screen
Have you checked out our latest Android phone? Fanvil’s X7A runs on Android 9.0 operating system and supports popular applications such as Zoom, Weechat, MS Teams, WebEx, DingDing , and more! Visit our product page to learn more!
Did you know you can also easily add an external USB camera to your X7A Android phone for a complete video calling experience? The CM60 camera has a wide-angle lens which gives you a wider, clearer view with improved performance in a dark environment. Learn more about the CM60 here!
Grandstream’s GXV 3370 runs on AndroidTM 7.0 operating system with flexible SDK support for custom apps. It is also equipped with WiFi and Bluetooth, a 7’’ touchscreen display and Gigabit speeds. This Android phone is a popular video phone for telecom health professionals, remote staff, and more business professionals. Learn more here!
16 lines with up to 16 SIP accounts
Runs on AndroidTM 7.0 operating system with flexible SDK support
Integrated WiFi & Bluetooth
PoE/PoE+ to power device and provide a network connection
Speakerphone with HD acoustic chamber & echo cancellation
If you know about Yealink, you must have heard of their T5 series phones. The T58W PRO Android Phone includes an enriched HD audio and video experience, and advanced features including content sharing, built-in WiFi and Bluetooth, and more.
Watch our unboxing video to learn more:
Runs Android 9.0
7 inch (1024 x 600) capacitive adjustable touchscreen
The CP960 is an Android-based voice conference phone with two optional wireless microphones. It runs on the Android 5.1 operating system.
This smart device is built for easy use. The Active Speaker feature allows you to recognize who is speaking during the meeting – a great solution for large meetings with more participants. Multiple connectivity options are available including Bluetooth, USB Micro-B, and more. Learn more here!
The GXV3380 is a great video phone option for remote workers. This 16-line IP phone comes with the power of a high-performance Android tablet with video calling features.
The GXV3380 runs on Android 7.0, giving users instant access to thousands of applications you are familiar with! Learn more here.
16 lines with up to 16 SIP accounts
Built-in 2 megapixel camera for video calling with privacy shutter
Runs on the Android 7.x operating system
Built-in Bluetooth for syncing with mobile devices and connecting Bluetooth headsets
Sangoma is very excited to announce a new chat app for mobile, Microsoft Teams integration, and the upcoming release of Switchvox 7.5.
The New Switchvox Chat App for Mobile – Available Now!
Mobile users can now exchange messages with each other and with Desktop Softphone users. This new application improves workplace collaboration allowing users to communicate better, regardless of where their office is.
This new mobile app currently supports iOS devices only and an Android version is coming soon. This app will also support SMS messaging soon, using Switchvox SMS DIDs as delivered by Sangoma’s SIPStation SIP Trunking service. Download the Switchvox Chat app here today.
New Switchvox for Microsoft Teams – Available Now!
Switchvox users are now able to seamlessly initiate calls on their Switchvox phone from within Microsoft Teams. You will be able to dial with the Siwtchvox Desktop Softphone for Windows or macOS when working remotely.
Switchvox 7.5 is Coming Soon!
Switchvox 7.5 adds video calling and screen-sharing features to the Desktop Softphone, enhancing your team productivity and collaboration. Users will be able to engage in one on one video calls and switch between video and screen-sharing with one click of a button. Switchvox 7.5 will be available in limited production soon. To request access, open a support case in the Online Support Portal and include your registration code. Please note that an active support subscription is required to upgrade to Switchvox 7.5.Â
Connecting a USB headset to your computer sounds easy enough, but for those who are not familiar with the different computer ports and headset parts/cords, it can be confusing. Let’s sort them all out today. Let’s take Yealink’s UH33 USB headset as an example.Â
How Do I Connect Yealink’s UH33 to My Laptop?
Most USB headsets nowadays come with multiple connecting options. Yealink’s UH33 headset comes with a USB connector and a 3.5 mm jack. Here are two options for connecting:
Connect with the controller:
Connect the headset to the 3.5mm jack of the controller
Find your USB port on the PC and plug in the headset USB connector into that available port.Â
Once you plug it in, your computer will automatically recognize the device and notify you when it’s ready to be used.Â
Connect without the controller: Connect directly using the 3.5mm jack. Find the 3.5mm jack (usually on the side or front of your laptop or smart devices) and plug in the cord directly.
Did you successfully connect your USB headset to your computer? If you need help with selecting your ideal headset, simply reach out to us at 1-800-398-8647. We’ve got you covered!
Did you know? As your phone system is running more sessions (more licenses), a PowerShell script can be configured to mass deploy through the instances out to other Session Border Controllers (SBCs). Let’s take a closer look at how this can be done:
Teams Direct Routing allows connecting a customer-provided SBC to Microsoft Phone System. The SBC can be connected to almost any telephony trunk, or connect with third-party PSTN equipment. The connection allows:
Using virtually any PSTN trunk with Microsoft Phone System
Configuring interoperability between customer-owned telephony equipment, such as third-party PBXs, analog devices, and Microsoft Phone System
What SBCs are Certified for Teams Direct Routing?
AudioCodes’ Mediant SBCs Ver. 7.20A.250 are all certified for Teams Direct Routing, the previous firmware versions may run successfully; however, these versions were not tested. You can see a full list of certified SBCs here.
You will need to validate that you have the correct license key. If you don’t have the correct license key, contact your AudioCodes representative to obtain one. The main AudioCodes licenses required by the SBC include:
SW/TEAMS
Number of SBC sessions [Based on requirements]
Transcoding sessions [If media transcoding is needed]
What Devices Can be Configured?
500 E-SBC
500L E-SBC
800B E-SBC
2600 E-SBC
4000 E-SBC
9000 E-SBC
What are the Network Requirements?
See below for a full list of infrastructure prerequisites for deploying Direct Routing:
Certified Session Border Controller (SBC)
SIP Trunks connected to the SBC
Office 365 tenant Domains Public IP address for the SBC
Fully Qualified Domain Name (FQDN) for the SBC
Public DNS entry for the SBC
Public trusted certificate for the SBC Firewall ports for Direct Routing signaling
Firewall IP addresses and ports for Direct Routing media
Recently, our team has been getting many VoIP headset questions regarding firmware updates, the noise-cancelling features, and more other audio issues. Today we are going to share with you one of the frequently asked questions: How to update Poly Voyager headset firmware. Let’s get started:
How to update Poly’s Voyager headset firmware
Plantronics Hub enables users to update the firmware on their Plantronics Voyager Legend headset. First, you need to download and install the software:
When prompted, disconnect your headset from the PC
That’s it! Have you successfully updated your VoIP headset? Follow our Q&A blog posts to learn more about frequently asked VoIP questions and answers.
If you have more questions, contact our VoIP experts at 1-800-398-8647 or submit a technical support ticket here: https://www.voipsupply.com/getsupport
3CX continuously adds new features to your phone system to help your team communicate better! In 3CX version 16 update 5, 3CX focuses on improving the communication and collaboration tools utilized by your remote staff.
What’s new from 3CX?
Enhanced Web Client: The infrastructure that supports the 3CX Web Client has been updated to communicate faster and more efficiently.
Beefed Up WebMeeting: The WebMeeting infrastructure has been upgraded and 3CX increased capacity by 700% to support increased demand at this crucial time. The standard licenses now support 100 participants, PRO supports 250, and enterprise supports a massive 500 participants!
Video calling from the new App: The new iOS app, which is expected to release in May, now supports video calling and has the ability to automatically reconnect calls as you move between networks or get caught out with a poor connection. Apple’s new Push Infrastructure has also been updated to ensure you continue to receive call and message notifications. This new app requires Version 16, Update 5 so we suggest you upgrade as soon as possible!
How to Upgrade to 3CX Version 16 Update 5
Make sure your system is running the latest version of 3CX, version 16, update 4
Get valid maintenance on your license key
Upgrade to Update 5 directly from your 3CX Management Console
Having a backup plan for your phone system is especially important during this difficult time. VoIP Supply’s Spare-In-The-Air program provides hosted services that can support all mobile and remote users while enabling either Peering or a SIP trunk to establish extension calling with headquarters!Â
Watch our live demo video to learn about how to spin up your Sangoma Switchvox instance in the cloud with SYSTM:
Webinar Q&A Session
Q: Can you do transcription of voicemails?
A: Some customers have used http://nexiwave.com in the past. SVX will do all of this internally eventually but this is not currently available.
Q: Do you have the SMS feature within SVX?
A: We can build or provide a widget for SVX if you ever need SMS within SVX.
Q: Can you terminate SVX VMs at some point?
A: You can spin up whatever/whenever you want and I can terminate the ones that are there if you don’t need them anymore.
Yealink is now supporting your Yealink Teams and Zoom devices globally! The services include advanced parts replacement, telephone support, onsite support, and customization. See qualifying Yealink devices here and find out more benefits:
Professional Services
With 19 years of experience in UC devices and in-depth knowledge of Yealink devices, Yealink provides you with professional services and increased efficiency in diagnosis, troubleshooting, configuration, and deployment.Â
Minimize Business Disruptions
By letting the experts do the job for you, your business is able to reduce the downtime and resources involved and keep your business up and running at all times.
Predictable and Scalable Pricing
Yealink provides flexible support options from remote/ onsite services to different levels of response. The cost of advanced parts replacement can also be also covered!
Global Coverage and Local Support
You can expect a consistent warranty service for all businesses globally, whether you are a multinational organization or an in-region business customer.Â
Are you having trouble connecting your Poly Voyager 6200 headset to your computer? Check out this quick guide:
Your headset should come with a USB adapter (dongle). This dongle is pre-paired to your headset already. When you are ready to connect your VoIP headset to your PC, follow these steps:
The USB dongle will then flash blue and turn solid blue. This means your headset is successfully connected to the USB adapter.
Now from your headset, you should hear “PC connected” which indicates the connection has been established!
What does the blue light mean now? When you are on a call, your USB adapter will flash blue; when you are off from the call, the adapter will turn back to solid blue. That’s it!
