3 Fanvil Product Advantages VoIP Resellers Can’t Miss Out On

August 28, 2020 by Ying-Hui Chen

During our webinar this month with Fanvil, we talked about their latest product offerings including the X7 Series, the X7A Android Phone, the XU Series, and so much more. In this webinar recap post, I will focus on a few unique Fanvil features. Let’s hear all about them!

Download our Webinar Slides Here to Learn More

  1. Custom Branding (OEM) Option on the XU Series

Brand recognition is important and Fanvil made it easy for you. Our Fanvil resellers are able to market their own logo right on the XU Series Fanvil Phones. With a minimum order quantity of 200 units, you are able to customize the front plate or keep it blank! Contact our VoIP consultants for more details.

2. Fanvil’s Android Phone with Customizable One-Touch Keys

Fanvil’s X7A is a very powerful Android phone that comes with 112 programmable DSS keys, which you can customize into different functions you need such as:

  • Speed dial
  • Call forwarding
  • Recording
  • BLF
  • Broadcasting
3. Fanvil Broadcasting Solution

Fanvil’s IP phones and PA2 Public Announcement Gateway work great together to build the most efficient broadcasting solution for your business. See a common setup here:

Ready to learn more? Give our VoIP experts a call at 1-800-398-8647 and visit our website to learn more about Fanvil’s reseller program!

VoIP Reseller Advantages: 4 VoIP Supply Programs You Need to Know About!

Are you interested in expanding your business? The VoIP Supply team has the most comprehensive partner program for VoIP resellers! During our reseller webinar this month, Don gave us an overview of our four popular programs. Each program has its unique value and advantages. Let’s check them out one by one!

Download our Presentation Slides here to Learn More!

1. Fulfillment by VoIP Supply

Take advantage of our fulfillment services and the expertise we have in-house! Let our experts do the dirty work for you so you can focus on the sales and marketing aspect of your business rather than trying to get pallets and boxes shipped in and out of the offices. Check out some highlights:

  • Secure user portal to order and manage your business from start to finish. 
  • Manage your business with real-time automation of local receiving, outbound shipping, product provisioning and customer RMA’s. 
  • Real-time visibility into privately stocked inventory, as well as real-time connections to all of your order information 24/7/365. 
  • Integrated support to assist your business in managing, and tracking RMA’s or support issues. 

2. Provisioning and Other Professional Services

VoIP Supply makes your rollout of IP Phones so easy! The phones will come with each box pre-labeled with the extension and user’s name – all you have to do is plug it in at the desk and turn it on. Easy enough? 

Need more complex tasks? Our team can also program your IP PBX to work with your trunking provider and other more sophisticated tasks such as:

  • Product provisioning, and testing for: 
  • Phones, PBX’s, Routers, Gateways, Analog Telephone Adaptors (ATA’s), and Integrated Access Devices (IAD’s) 
  • Product assembly 
  • Customer labeling, and branding 
  • Inserting marketing collateral into hardware boxes, or shipping package 
  • Re-packaging, re-casing, and re-palletizing as needed by your customer 
  • Multiple staging options for custom deployment options 

See Device Provisioning Services & Pricing Breakdown Here in the Presentation Slides

3. Rental Program

VoIP Supply’s Device as a Service (DaaS) rental program gives your customers the widest variety of VoIP Products for a low monthly payment. The application process is very simple and quick! See what you can expect here:

  • Fast & easy to apply – One-page application 
  • Approved within days 
  • Wide variety of VoIP products (phones, conference phones, PBX, and more) 

4. Refresh and Reclaim Programs

VoIP Supply’s Refresh line allows you to replace a customer’s device with a certified refurbished device at a fraction of the cost of a new VoIP device. Our Refresh products also come with a one year warranty! 

VoIP Supply’s Reclaim program is your outlet for selling off your used and excess VoIP equipment. You can submit your equipment for sale to VOIP Supply and receive fair market value for it. 

Interested in learning more about a specific program? Contact our VoIP experts at 1-800-398-8647 today!

The Snom/VTech Healthcare Solution: Scalability, Security, Mobility

August 27, 2020 by Ying-Hui Chen

Are you in need of a reliable Healthcare Communication Solution for your organization or the elderly? This month’s Snom/VTech webinar, we looked at Snom’s latest innovations targeting healthcare institutions. Let’s take a quick recap!

Snom’s healthcare solutions are designed to grow with your organization. From small doctor’s offices, medium-sized clinics, to large hospitals, Snom has you all covered! 

Download our presentation slides to learn more.

M90: Healthcare Antibacterial Handset 

The M90 DECT phone comes with an anti-bacterial surface, which will protect your guests, patients, and staff from unwanted germs. 

  • Cordless Handset Requires M900 DECT access point 
  • Antibacterial Surface (JIS Z2801/ISO22196) 
  • 2” Color 240×320 LCD 
  • 3 Softkeys 
  • IP65 Ruggedized Design 
  • 3.5mm Headset Jack 
  • 200 Hours Standby/17 Hours Talk Time 
  • Alarm Button 

Assisted Living Solutions: VTech Amplified Series

The VTech Amplified comes with unique features to deliver clear communications for the elderly and people with special needs, including increased volume, extra-large buttons, and more. This Series includes several wireless DECT handsets, an extension ringer, cordless audio doorbell, and an SOS pendant. Learn more here!

  • Corded/Cordless Base Phone 
  • DECT Connectivity For 4 Cordless Accessories 
  • Big Button & Large Visual Ringers 
  • Photo Dial for Assistance in Speed Dialing 
  • Audio Assist with Temporary Volume Increase up to 50db During Calls and Message Playback 
  • Caller ID Announce 
  • Antibacterial Plastics To Promote a Safe Clean Environment 
  • SOS Pendant with IPX4 Water Resistance so it can be Worn in a Shower

Don’t forget to take advantage of Snom’s trade-in program! This promotion is valid on purchases or lease agreements from now through July 15, 2021. Minimum of 5 phones and maximum of 200 phones. Call one of our VoIP consultants today at 1-800-398-8647 to learn more!

What is a SIP Call? What Are the Benefits of SIP Calling?

August 25, 2020 by Ying-Hui Chen

What is a SIP Call? A SIP Call is a telephone call generated through the process of transmitting voice calls over a SIP Trunk. To understand the process, you need to know what a SIP Trunk is. 

What is SIP Trunk and How Does It Work?

A SIP trunk refers to two things. SIP (session initiation protocol), which is the protocol used to start and end a call, and a trunk, which is a term adopted from traditional telecommunications. A trunk cable is a cable with a lot of copper pairs that are designed to facilitate many concurrent calls. 

In the same way voltage travels through an analog telephone pair, RTP (Real-Time Transport Protocol), travels across a session in a SIP trunk. RTP, is the audio portion of a call, and the quality of that audio has a lot to do with the network it’s traversing. A reliable, low latency connection to the internet is critical to the success of a SIP trunk.

Download our SIP Trunking Guide Here to Learn More

What Are the Benefits of SIP Calling?

  1. Cost: Pay a much lower monthly rate for a greater number of call paths with comparable audio quality with a high speed, reliable connection.
  2. Flexibility: Add and remove telephone numbers at will, and make call routing changes on the fly. 
  3. Advanced Features –  Every provider has different features, here are some important ones to look out for:
    1. Number Portability: ability to move telephone numbers to and from your SIP Trunk provider
    2. E911: You can define the address for a particular phone number 
    3. Disaster Recovery Routing: Apply in an event that you lose connectivity to your SIP Trunk
    4. Faxing: T.38 Fax support 
    5. Call Detail Reporting: You get insights into your call records on the provider side

Ready to learn more? Give our VoIP experts a call at 1-800-398-8647 now to get your questions answered! Or download our free buyer’s guides to learn at your own pace!

What is a WiFi Phone? How Does It Work?

August 21, 2020 by Ying-Hui Chen

A WiFi phone is a telecom device that’s equipped with the capability to connect to the Internet through a WiFi network. When using these devices, you are able to make phone calls, receive/send messages through a WiFi connection. 

Since Wi-Fi calling makes calls over the Internet through WLAN (wireless local access network), it doesn’t need to rely on the network of cell towers. WiFi ranges up to 300ft, thereafter you need another WAP (Wireless Access Point/Repeater/WiFi Extender) to continue the longevity so the connection doesn’t start cutting out and calls drop. 

View WiFi Phone Options

Is WiFi Calling Free?

Wi-Fi calling communicates through the Internet like other VoIP phones, therefore, there’s no additional cost, even for international (long-distance) calls. 

See all types of VoIP phones here.

What’s the Best WiFi Phone?

Choose from over 30 different models from the best manufacturers in the industry, like Cisco, Grandstream, and Spectralink. All of VoIP Supply’s Wireless IP Phones are standards-based 802.11, fully warranted, SIP compliant and are perfect to use with most of the leading VoIP Phone Systems on the market. Here are a few popular WiFi phones:

What Are The Benefits of WiFi Phones

WiFi phones are popular for a reason! Here we will look at the four top benefits:

  1. Wireless: Users can enjoy free roaming in the offices without losing important calls/messages. No more annoying wires!
  2. Low Cost: Users can use their flat-fee low-cost VoIP service to make calls to and from anywhere in the world.
  3. Simplicity & Ease of Use: Anyone who knows how to use a cellular phone can learn how to use a WiFi phone very quickly! The setup is fairly easy as well.
  4. Calling Features: Features such as speed dialing, call forwarding, call waiting, conference calling and others can be delivered with exceptional voice quality and mobility.

Ready to explore more WiFi phones? Visit our website or simply give our VoIP experts a call at 1-800-398-8647!

How to Build 3CX Quotes that Win Deals

August 19, 2020 by Ying-Hui Chen

Did you join our 3CX Bootcamp Webinar this month? Don’t miss out on helpful information that will help you win more deals! This month, our partners at 3CX talked about building effective quotes. Here’s a quick recap:

During the webinar, we gave our partners some tips that will help them build out effective quotes step by step:

1) Try to find your customers’ nonnegotiables, such as:

  • Remote Users 
  • Multiple Office Locations 
  • Application Integrations 
  • Lower monthly cost? 
  1. Evaluate existing equipment:

2) Conducting Site Survey

  • Analog System or IP-based 
  • Are they VoIP Ready? 
  • PoE Switches 
  • Internet speed 
  • Existing Server Capacity 
  • Reuse of IP Phones 
  • Design Call Flow

3) Prepare for your proposal, including:

  • An introduction to your company and your value proposition
  • An overview of 3CX and our capabilities 
  • A justification as to why 3CX is an ideal fit for the SPECIFIC customer 
  • System Specifics – call flows, IVRs, integrations, feature required ect.
  • A Fee breakdown 6. Next Steps/ Timings

Download our presentation slides to learn more!

Snom also joined us to talk about their product offerings and the new trade-in rebate program.

See how Snom’s D Series IP phones work seamlessly with the C520 and C620 Wireless conference phones. For a larger room setting, you can also add the C52 speakerphone. Building a flexible wireless work environment is easy with Snom!

Download Snom’s presentation slides

Snom Trade-In Program

Get rebates when you replace your old business phones! This promotion is valid on:

  • Purchases or lease agreements from July 15, 2020 through July 15, 2021
  • Minimum of 5 phones and maximum of 200 phones 
  • Qualifying Snom, VTech or competitor phones (SnomRewards.com) 

Download the trade-in program flyer

Download the trade-in program terms & conditions

How to Configure The Multi-Function Button on Grandstream’s WP820 WiFi Phone

Grandstream’s WP820 is a powerful WiFi phone that comes with flexible features. The WP820’s Push-to-talk button is a multi-function button that can be configured to perform different tasks! Let’s take a closer look at how to configure each function:

How to Configure the WP820 Push-to-Talk button

To configure the multi-function button, simply follow these steps: Go under WP820 Web GUI>System Settings>Preferences>Button Customization> Multi-function Button

There are several functions the button can be configured into, including:

  1. Paging (Push-to-talk):  a short press on the button will take users to PTT/Paging settings. Users can also press and hold the key to initiate PTT/Paging call.
  2. Panic call/SAFE: a short press on the key will open the status page to make sure that Panic Call is enabled. Users can also press and hold the key to trigger Panic Call. 
  3. Mute/Unmute: Mute incoming calls ringtone by pressing on the key. Also, the key will be performing mute/unmute function during calls.
  4. Speed Dial: once set up, the button can be used to speed dial a contact. 

The WP820 WiFi phone is equipped with more cool features. Learn more about the WP820 on our website!

Equip your office for less with VoIP Supply’s refurbished line of IP Phones

August 18, 2020 by Youleidy Vega

Yealink T46S 

The Yealink T46S IP Phone is for the professional user who appreciates a good design and a color, touch-screen display. It features a 4.3 inch display with 480 x 272 pixel resolution. It has a USB port that can be used for a WiFi or Bluetooth dongle so that you can connect other devices or pair a headset. The T46S also features Opus HD audio codec for enhanced performance. 

This refurbished model is priced at $119.99 where the new model retails at $242.00. That is a savings of over $120.00 for anyone who wants a quality phone but does not mind if it is a used one. 

Yealink T46S Datasheet 

Yealink T46S Key Features:

  • Up to 16 SIP accounts
  • Paperless label design
  • Headset and EHS support
  • Wi-Fi via WF40
  • Bluetooth via BT40
  • USB recording
  • Support for expansion modules
  • Stand with two adjustable angles
  • Wall-mountable

Polycom Trio 8800

The Poly Trio 8800 Conference Phone is a powerful conferencing solution with intuitive navigation through its 5-inch color LCD display. It is simple to operate and enhances the communication of any meeting via top notch features such as acoustic noise cancellation and Poly’s patented NoiseBlock technology that creates a noise shield so that every call is crisp and clear. 

This refurbished model is priced at $729.99 where the new model retails at $995.95. That is a savings of over $265.96!

Poly Trio 8800 Datasheet 

Poly Trio 8800 Top Features:

  • Built-in Wi-Fi
  • Single Line Operation
  • Acoustic Clarity Technology
  • 20 Foot Microphone Range
  • Acoustic Echo Cancellation
  • Patented Polycom® NoiseBlock™
  • Bluetooth 4.0
  • Up To 5-Way Conferencing
  • Date / Time Display
  • NFC (Near Field Communication)
  • Bridges IP and USB Phone Calls

Polycom VVX 501

The Poly VVX 501 IP Phone is great for the entry-level office worker who needs a reliable phone without all the bells and whistles. It supports up to 12 SIP line registrations and up to 24 simultaneous calls. It features Poly’s HD Voice technology both in the handset and in the speakerphone. 

Poly VVX 501 Datasheet 

Poly VVX 501 Top Features:

  • Dedicated RJ-9 headset port 
  • Voicemail and video mail support
  • 3.5-in TFT LCD display at QVGA (320 x 240 pixel) resolution
  • Dual USB ports (2.0 compliant) for media and storage applications
  • Dual USB ports (2.0 compliant) for media and storage applications
  • Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone
  • Hearing aid compatibility to ITU-T P.370 and TIA
  • Dual 10/100/1000 Ethernet port with PoE Support

The refurbished VVX 501 is priced at $149.99 where the new version retails at $327.00. That is a savings of over $170.00! 

And that is what VoIP Supply’s Refresh line is all about! Saving people money on their VoIP Solutions without sacrificing the quality of the products. All Refresh products are certified and are backed by a 1-year warranty. 

New Hardware Roundup: Yealink’s MP56 Android Phones and VTech’s Amplified Analog Phones

August 17, 2020 by Ying-Hui Chen

This month’s new VoIP hardware roundup, we are going to introduce you to two cool phone solutions, Yelink’s MP56 Android phone and VTech’s Amplified Series. Let’s get to it!

Yealink’s MP56 Android IP Phones

mp56

Does your team use Android apps? You will love this – Yealink’s new MP56 IP phones are based on Android 9.0 OS and they come with a 7-inch touchscreen and Yealink’s Optima HD voice. There are two versions available for Teams and Skype for Business (SFB) users. See more advanced features:

  • Android 9
  • MS Teams/SFB Certified
  • 7-inch capacitive touch screen
  • Built in Bluetooth and dual-brand 2.4G/ 5G Wi-Fi
  • 1x USB port for USB headset support
  • Dual-port Gigabit Ethernet
  • PoE support

VTech/Snom Introduced the Amplified Series 

vtech-voipsupply-homepage-banner

Snom/VTech introduced a reliable analog phone solution for the elderly and/or people with special needs! The VTech Amplified Series is equipped with unique features to deliver clear communications, including increased volume, extra-large buttons, and more. This Series includes several wireless DECT handsets, an extension ringer, cordless audio doorbell, and an SOS pendant. Learn more here!

  • Visual ringing indicator
  • Caller ID announce2
  • Full-duplex handset speakerphone
  • Caller ID/call waiting—stores 50 calls2
  • ECO mode power-conserving technology
  • DECT 6.0 digital technology
  • 50 name and number phonebook directory
  • Intercom between handsets

Ready to see more new VoIP hardware? Visit our website or give us a call at 1-800-398-8647!

5 Top Selling Fanvil Phones in 2020

August 11, 2020 by Ying-Hui Chen

Building a professional phone system with Fanvil is very cost-effective! There’s no time like the present to expand your portfolio to include our top selling Fanvil phones. Let us walk you through some of our top sellers this year!

1) Fanvil X5U Mid-Level IP Phone

The X5U is a 16-line mid-level VoIP phone that comes with one large 3.5’’ large screen and a second 2.4’’ side color screen (for DSS keys). The X5U’s outstanding voice quality, built-in Bluetooth, and optional Wi-Fi connectivity make wireless communication a breeze!

This device can also be used as a SIP hotspot which expands SIP account to other IP phones for group ringing in LAN. The hotspot feature will enable the simultaneous ringing of all devices.

2) Fanvil X6U High-End IP Phone

The X6U is a 20-line high-end VoIP phone with three color screens, built-in Bluetooth, and dual Gigabit ports. Compared to the X5U, the X6U is built with larger displays including one 4.3’’ color screen and two 3.5’’ side color screens. WiFi is also supported through a separate dongle. 

3) Fanvil X4U Mid-Level IP Phone

The X4U is a mid-level IP phone that comes with 12 SIP accounts and two screens for using DSS keys. Like other XU Series phones, the X4U also supports Bluetooth and WiFi (with a dongle).

4) Fanvil X3U Entry-Level IP Phone

The X3U phone is designed for entry-level professionals. Dual Gigabit ports, EHS headsets support, color screens are just some of the basic features that X3U has to offer. The stylish X3U IP phone also features Opus voice and HD audio on both the speakerphone and the handset, allowing you to hear and be heard clearly!

See how these four devices compare with each other in a chart above!

5) Fanvil X7 IP Phone

The X7 is another popular high-end enterprise Fanvil phone with a DSS key corresponding display screen! The 127 programmable DSS keys improve work efficiency and performance. 

Watch our product video to learn more: 

Don’t forget to take advantage of Fanvil’s new rebate program before it expires on Oct. 31st, 2020! See the details here!

Fanvil Solutions Compatibility Overview

Fanvil has strong compatibility with mainstream communication platforms. Their solutions are seamlessly compatible with each partner, providing a better experience and more convenient choice for users. Check out all compatible platforms here!

The Partners Fanvil works with include:

VoIP Supply is an authorized distributor of Fanvil! By becoming an authorized Fanvil online reseller through VoIP Supply, you will receive professional support, first-hand information about new Fanvil products, and so much more. Sign up here today!

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