4 Tips for Successful Remote Teaching with Google Meet, Zoom, and Konftel

October 15, 2020 by Ying-Hui Chen

Remote teaching is just as challenging as distance learning. Especially for teachers who had no experience with remote communication devices. Luckily, with the right devices and practice, all teachers can get the hang of it pretty quickly! Our team put together these 4 tips to help you set up an effective virtual classroom:

Download Konftel’s Remote Classroom Training Slides Here to learn more.

1. Set Up Your Devices

Devices You Will Need:

  • Laptop/PC
  • USB Cable
  • Konftel Ego/55WX Conference Phone
  • Konftel Cam20/Cam50 Web Camera
  • Secondary screen (if needed)

Plug your computer into a singular USB cable to:

  • pair your audio device (Ego/55wx) 
  • pair your camera device (Cam20/Cam50) 
  • extend your computer screen to a secondary screen in the room

2. Test Your Invitation

Practice sending out an invitation to children who are remote. You generally have two options:

  • Everyone who tries to join will be asked to join your classroom
  • Only allow students who are in your class to join the classroom

3. Check Audio and Video Settings

Make sure your audio and camera devices are selected properly. 

For Google Meet Users: 

  • Click ‘three dots’ in the bottom right of the Google Meet room 
    • Click ‘Settings’ 
  • Audio tab 
    • Microphone 
      • Konftel Ego/55Wx 
    • Speakers 
      • Konftel Ego/55Wx 
  • Video tab 
    • Konftel Cam20/Cam50 
    • Send ‘High Resolution’

For Zoom Users:

  • Click ‘^’ next to Mute 
    • Select a Microphone 
      • Select the Konftel Ego/Konftel 55WX 
  • Click ‘^’ next to Video 
    • Konftel Cam20/Cam50

4. Get Familiar with Your Controls:

Play around with the control settings ahead of time will help you prepare for the real class sessions. How do you mute and unmute a student? How do you share your entire screen or a Chrome tab? Check out these basics:

Google Meet Controls:

Konftel Ego Audio Device Controls:

Konftel 55Wx Audio Device Controls:

Download Konftel’s Remote Classroom Training Slides Here to learn more.
There you have it! Konftel’s devices have helped many teachers and students successfully build a secure and effective learning environment. If you’d like to learn more about Konftel, visit our website or simply give one of our VoIP solution consultants at 1-800-398-8647 today.

How to Configure The Voice Message Number on Fanvil’s X6 IP Phone

October 12, 2020 by Ying-Hui Chen

Are you trying to configure your voice message number on the Fanvil X6 IP phone? You need to configure the number first before you can retrieve any voice messages coming in. Let’s see how this can be easily accomplished:

How to Configure The Voice Message Number on Fanvil’s X6 IP Phone

When the device is in the default standby mode,  

  1. Browser the DSS LCD items until you find the [MWI] button.  
  2. Press [MWI] button to open the voice message configuration screen, select the line to be configured with up/down navigator keys.  
  3. Press [Edit] button to enable and edit the voice message number, when done, press [OK] button to save the configuration

Have you successfully configured your voice message number? Download our Fanvil user manual to learn more!

What are the Best Headsets for Poly (Polycom) Phones?

Are you using Poly (Polycom) phones? Pairing the right VoIP headset with your Polycom VoIP phone is an important factor to enable clear communications. Let’s check out some of the best Poly (Polycom) compatible headsets on the market.

Poly (Plantronics) Blackwire 3210

Poly’s Blackwire 3210 is a USB, one-ear VoIP headset that comes with advanced features. It is perfect for businesses using softphones on a regular basis. We still have the Poly Blackwire 3210 headsets in stock!

Check out some of the popular functions:

  • USB-A connection
  • Monaural headset
  • Step smartly into unified communications
  • Wearing style choice
  • Lightweight design
  • Simple call management
  • Outstanding audio quality

Poly (Plantronics) CS540 Headset

Plantronics CS540Featuring three different wearing styles, the Plantronics CS540 headset is best known for being lightweight (only 21 grams). The Plantronics CS540 is also equipped with one-touch controls, energy efficient power management, and simple plug-and-talk installation to optimize your satisfaction. If you have a limited budget, the refurbished Plantronics CS540 is available at our refresh center.

Som helpful features and functions include:

  • Range up to 350-feet away for maximum mobility
  • Offers you a choice of three wearing options to match your personal style
  • Premium wideband audio quality
  • One-touch call answer/end, vol +/-, and mute
  • Smart power management system optimizes for range and talk time
The Poly EncorePro HW520V is an over the head binaural headset designed for a variety of businesses, including contact centers. The HW520V VoIP headset provides soft ear cushions, making it easy to wear for hours at a time.
See why our customers love the HW520V:
  • Adjustable Fit for all day comfort
  • Noise cancelling boom
  • Visual and Tactile Positioning
  • Designed for call-intensive environments
  • SoundGuard Technology

What headset are you using for Polycom phones? We want to know.

See More Headsets

How to Protect Your Phone System with an SBC

If you still think only having firewalls would be enough to protect your phone system, you are really putting your system at risk! Firewalls were not designed for VoIP traffic, therefore, they don’t understand the SIP protocol and routing needs to provide proper protection. In our Session Border Controllers (SBCs) webinar with Sangoma, we demonstrated why having an SBC is crucial to your business. Here’s a quick flashback:

Download the Presentation Slides Here to Learn More

How Does SBC Apply to Remote Workers

As remote working became a new normal, cybersecurity is now more important than ever! An SBC allows access to authorized endpoints on remote worker premises. This eliminates interoperation and firewall issues on corporate and remote worker networks, maintain security.

With an SBC, your system is able to detect and handle any attacks, adding an additional layer of control and protection. 

3 Top Benefits of Sangoma SBCs

Sangoma’s SBCs are one of the most popular SBC options at VoIP Supply for a reason! While there are a ton of benefits we want to share with you, let’s start from these top three advantages:

  • Ease of Installation and Use
    • Simple Licensing
    • Straight Forward Configuration for Complex Solutions
  • Security: Numerous features such as IDS/IPS, ACL, Filtering and more
  • Flexibility in Deployments
    • Robust Routing
    • High Availability solutions
    • Flexible network deployment configurations

Contact one of our VoIP consultants today to learn more about our SBCs! Or visit Sangoma’s SBC pages to learn more features and benefits!

How to Perform a Factory Reset on OBi302 VoIP Adapter

October 2, 2020 by Ying-Hui Chen

Poly OBi302 is a quality, 2 port Analog Telephone Adapter (ATA) that allows users to use their existing analog phones or fax machines to make calls using the internet. 

We receive questions about the OBi302 Adapter frequently and would like to share the questions and answers with all of you who may need them. Today’s we are going to show you how to factory reset your OBi302 ATA:

How to Factory Reset Poly’s Obi302 ATA

  1. Power on the OBi device. 
  2. Locate the Factory Reset button access hole on the bottom of the OBi device. It is a circular hole (a little larger than the others) just above and to the left of the Model ID on the product label. 
  3. Using a paper clip or similar instrument, depress the button inside the hole for 15 seconds. 
  4. The Power LED ashes red. Release the button and the OBi device is now reset to factory defaults. Note: A service provider may restrict some 

Download our Poly OBi302 configuration guide here to learn more!

Visit our product page to learn more about the Poly OBi302 VoIP Adapter!

More from: Q & A Ying-Hui Chen

Sangoma Helps Allworx Customers Switch to Switchvox Cloud at a Discounted Price

Are you an Allworx customer looking for a new cloud solution? Sangoma wanted to help you settle in your new home, Switchvox Cloud!

Allworx customers that move to Switchvox Cloud can now get $22.99/seat on a 3- year unlimited contract. Contact one of our VoIP consultants at 1-800-398-8647 today to claim this deal!

About Sangoma Switchvox Cloud

Switchvox Cloud is Sangoma’s cloud-based Unified Communications (UC) solution for small to medium-sized businesses (SMBs). This full-featured UC cloud solution is affordable and intuitive. Switchvox Cloud providers your employees with reliable, high-quality VoIP phone service and advanced features such as:

  • Mobility
  • Call queues/ Voicemail
  • Unified messaging
  • Presence
  • Chat
  • IVRs
  • Integration with Salesforce CRM
  • Monitoring
  • Learn More here!

Fanvil IP Phones are Now CISCO Broadworks Certified!

October 1, 2020 by Ying-Hui Chen

Good news! Fanvil announced that all series of Fanvil IP phones are now certified on CISCO Broadworks. 

Cisco BroadWorks is a global leader of the cloud business communication platform. Fanvil’s new certification with BroadWorks will ensure smooth integration and collaboration between BroadWorks and Fanvil’s IP phones.

Which Fanvil models are certified with CISCO Broadworks?

All current main models are certified. These future models will also be certified: Fanvil X-H Middle/J-E/V/VS/XS/XT/XU/XW-XV Series. Some examples include:

Download the verification of the compatibility guide here to learn more details!

Download the partner’s configuration guide here.

VoIP Supply is an authorized distributor of Fanvil and we are excited to hear this great news and are looking forward to seeing more of our customers benefit from the new integration. 

MMS vs SMS: What are the differences?

September 29, 2020 by Ying-Hui Chen

What is MMS? MMS is short for Multimedia Messaging Service, it’s a service that allows users to send multimedia content such as pictures, video files, and texts.

MMS vs SMS: What are the differences

If you have a cellphone, you must have used some multimedia applications. SMS (short message service) and MMS are often going hand in hand. They are both delivered over a cellular network; however, while SMS has a limit of 160 characters, MMS messages don’t have a limit. See more differences:

  1. SMS contains text messages only; MMS contains videos, pictures, texts and other media files.
  2. You can send one SMS message to multiple recipients separately, not in groups; MMS uses group messaging which delivers one message to a group of recipients
  3. SMS & MMS both use cellular network: SMS texts are usually included in your plan; MMS messages use your mobile data

RingCentral currently supports both SMS and MMS services. They are automatically activated for RingCentral Office users. More service providers such as Nextiva and Vonage are releasing MMS support soon! 

See what providers support SMS here.

Visit our page to learn more about the service providers we work with!

6 Surprising VoIP Product Features You Didn’t Know

There are so many VoIP products on the market and many cool features and designs are being unnoticed! To help you discover them and make the best use of your VoIP devices, our team started a Did You Know Series to highlight some of the unique features you may be interested in. Let’s see if you know them all!

  1. Fanvil’s X7A runs on Android 9.0 and allows you to use the Android apps that you and your employees are already familiar with! This high-end Android device brings HD Voice, built-in Bluetooth and WiFi and the ease of a touch-screen display.
  2. Users can configure WP820’s multi-function button to SAFE/Panic Call! Once activated, users can press and hold the key to trigger Panic Call! The multi-function button can also be configured for many other functions. Read our blog to learn more!
  3. Snom’s M85 Ruggedized DECT Handset can be used to send and receive alarms! The M85 sends different alarms in the event of an emergency and the alarms can be triggered manually or automatically!
  4. Konftel’s CAM20 automatically adjusts to achieve a good picture in different light conditions, even challenging ones such as low light, direct sunlight and high contrast!
  5. Algo’s 8186 SIP Horn Speaker can be prompted by any normally open/closed switch! Algo offers the 1202 Call button and the 1203 Call Switch with supervision. Via supervision settings, notification actions can also be triggered if the input switch is disconnected. Learn more here!
  6. Konftel’s CC200 video conferencing camera splits the screen into two parts to display Android applications in meetings! The CC200 can accommodate up to 6 participants with a 4K camera sensor and 5x digital zoom.

Did you discover other cool features? We would love to hear from you!  

AJ Pircio Promoted to New Engineering Manager at VoIP Supply

VoIP Supply is excited to announce the new promotion of AJ Pircio as our new Engineering Manager! AJ will also be a member of VoIP Supply’s leadership team.

About AJ Pircio

AJ joined VoIP Supply’s engineering team about 5 years ago and has been the team leader of the department for several years. He has extraordinary accomplishments in the department over the years. His enthusiasm and dedication to the upcoming website upgrade project is admirable. 

AJ started as a self-taught web developer that has been making websites since he was 13 years old in the days of Geocities. Since entering the field professionally in 2006, he has developed over 100 websites for various clients before deciding to join VoIP Supply. A father of four, AJ has knowledge of over a half dozen programming languages as well as knowledge of modern tools and technology that helps VoIP Supply stay on the forefront of security and functionality.

Congratulations AJ! We are excited to have you as our new engineering manager and looking forward to more success in the future!

  • Featured Posts

  • Popular Posts

  • Read Our Feed

  • Latest

  • VoIP Post Categories

  • Archives