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Have you been following our Did You Know series? We share interesting VoIP features that tend to be omitted by our customers and partners on a regular basis. In case you missed them, hereâs a summary!
Did you know that Jabra’s Pro 925 Wireless Headset is equipped with PeakStop™ Safe sound and superior hearing protection, which immediately removes potentially harmful loud sounds or tones before they reach your ears and keeps the sound level within the safe range to protect your hearing?
Did you know that Yealink’s T46U IP Phone comes with dual USB ports for Bluetooth, WiFi, USB headset and USB recording? Users can use any two of these features freely according to their needs!
Did you know that the ESI Access 5D Thermal Reader utilizes RFID scans, QR codes, and even facial recognition for different scenarios and business needs? Keep your work environment safe with the ESI Thermal Reader!
Did you know that the GVC3212 Video Conferencing Endpoint supports Miracast for convenient wireless content screen sharing? Participants are able to share presentations, videos, or other content directly from their PC/ Mac or Android/iOS devices without tangling cables!
Did you know that the UCM6300 Series can be integrated with third party applications? This includes Customer relationship management (CRM), Property Management Systems (PMS), and more custom integrations with an API! Learn more here.
Did you know that the i53W Indoor Intercom Station has 5 physical function keys and 8 alarm input interfaces? This flexible intercom will keep your customer’s facilities more secure and safe than ever! Learn more here.
Ready to learn more? Give one of our VoIP experts a call at 1-800-398-8647!
If you havenât heard about Grandstreamâs GRP2600 Series, you are really missing out! Designed with enterprises, service providers and other high-volume markets in mind, the GRP2600 Series has been purpose-built to simplify the tasks of configuring, managing and monitoring deployments.
Keep your facilities secure this holiday season with Fanvilâs latest innovations!
The Fanvil i51W/i52W/i53W/i56A are SIP indoor stations with a clear color screen and easy-to-access buttons.Working with door phone and intercom at the entrance, Fanvilâs indoor stations can be easily achieved remote access control for residences. It can also be connected to alarms and other intelligent security devices via rich interfaces.
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.Â
Q: Is there a way to set up my Yealink SIP T58A phone with my headset so that when a call comes in I can get a beep tone notification from the headset?
A: Yes, you will need to follow these steps to update the ringer device for your headset:
Log into your web UI
Select the âFeaturesâ tab
Select Audio on the left-side menu
Under âRinger Device for Headsetâ, select âUse Headset & Speakerâ
Click âConfirmâ
Stay Tuned
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Are you using an SBC to protect your phone system? One question we hear from our customers frequently is âIs an SBC necessary?â âWhat if I have firewalls already?â In this monthâs Patton webinar, we explained in detail why an SBC is needed and how to take advantage of Pattonâs latest Mini eSBC SN500. If you missed our webinar, donât miss out on this quick webinar recap!
You may think having a firewall is enough to protect your communication system; the fact is, firewalls are not optimized for VoIP systems and there are shortfalls. Overall, firewalls:
Are not optimized for data traffic
Donât have enough performance for small voice packets
Donât support and recognize SIP and RTP traffic
Donât prevent eavesdropping
Donât protect you from hackers who commit tool fraud by hijacking a device and placing unauthorized long-distance calls.
On the other hand, an eSBC can defend against:
Toll fraud
Back-to-back user agent
Advanced call routing security
Denial of service
Trusted peer – whitelist
SIP packet flooding prevention
Eavesdropping – encryption (TLS/SRTP)
Truly converged voice and data security
Now letâs look at how Pattonâs latest solution, SN500, can do for your business:
Pattonâs SN500 Mini eSBC Overview
Pattonâs SN500 is the smallest eSBC in the world! This little device can handle 4 to 30 simultaneous calls (ideal for SOHO). It is built to strengthen communication security, normalization, call status monitoring, and more!
Key features:
Smallest form factor
Up to 30 simultaneous calls
Back-to-back user agent
Call quality monitoring through Patton Cloud
SIP Related benefits include:
Security
Normalization
Call status and quality monitoring
Zero-touch provisioning
Why Pattonâs SN500?
Simplifies VoIP deployments
Increases SIP service quality
Reduces installation time
Higher customer satisfaction and better customer retention
More control over service for ITSP
Better tools for technical support
Call one of our VoIP consultants today at 1-800-398-8647 to learn more details!
Are you interested in increasing your 3CX revenue? Are you struggling to increase your sales? Donât miss out on our 3CX webinar this month in which we talked about the 7 key selling points of the 3CX solutions! Hereâs a recap:
Snom also joined us to talk about their latest VoIP products including the D7xx series IP Phones, the C520 and C620 conference phones, the M100 Series DECT phones and more. Click here to download Snomâs presentation slides!
#1 Unbeatable Price
Slash your customers bills by up to 80% per year
No per user charges: add unlimited extensions
Zero Add On Charges
Choose your own SIP Trunk- control your call costs
Licenses start from FREE!
#2 Open Platform for extra control
Choose & Control your own phone numbers.
Choose your own SIP Trunk and save.
Choose your own cloud provider.
Choose your own hardware.
Choose On-Premise or Cloud.
#3 Easy to Deploy
Deploy in Cloud with PBX Express on Google, Amazon or Azure.
Install On-Premise on Mini PC, Raspberry Pi or virtualize.
Linux or Windows.
PnP guides for supported phones & SIP Trunks.
#4 Easy to Manage
Easily add & manage extensions.
Phone configuration and firmwares are tested by 3CX.
3CX can manage bundled OS.
Automatically deploy upgrades and updates.
#5 A Full Remote Working SolutionÂ
Android and iOS apps
Connect from anywhere from your webclient!
Integrated messaging & live chat
Browser based video conferencing for all users
All at no extra charge
#6 Advanced Customer Experience
Call Queues, IVR
Advanced Call Reporting
Integration with leading CRM apps
Website Live Chat & Talk
Inbuilt Contact Center
#7 Tried and Trusted
250,000 installations
10,000 partners
Leading customers including Wilson Sporting Goods, Mitsubishi, American Express, MIT and Subaru of America
Supported globally by 3CX 24/5 and from 10 offices worldwide
Ready to learn more? Visit our website or simply give us a call at 1-800-398-8647 to get more insights!
This holiday season stock up on the business phones youâve been thinking about all year and get them while they are in stock!Â
We currently have the following refurbished models in stock:
Polycom VVX 400
The Polycom VVX 400 offers an easy to use sleek and elegant interface that boasts a 3.5 LCD color display. It is a good pick for the professional user such as office staff and receptionists who uses Unified Communications applications since the VVX 400 can easily integrate with third-party productivity applications.
Quick Top Features of the VVX 400:
12 Line appearances
Polycom HD Voice
3.5″ (320×240) Backlit Color LCD
Dual 10/100 RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Another great option in stock this holiday season is the Polycom VVX 501. This IP phone features Gigabit support with 10/100/1000 PoE Ethernet ports. The VVX 501 looks very similar to the VVX 400 above, but this model has a much more shinier design and features a captive 3.5 inch color touchscreen display.
Quick Top Features of the VVX 501:
12 Line appearances
Polycom HD Voice
3.5″ (320×240) Color Touchscreen display
Dual 10/100/1000 RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
The Trio 8800 Conference Phone is more than just a conference phone. It is a smart hub that allows users to see and share video through the addition of the Polycom Trio™ Visual+ and either a USB fixed web camera or the Polycom EagleEye MSR 12x optical PTZ camera. This flexibility makes it a device for users who want to take group collaboration to the next level, but are not able to make the full investment just yet.
By getting the Trio 8800, users can enjoy the vast voice conferencing features of the Trip 8800 and expand down the line to a full collaboration system as their business needs change without losing the initial investment.
The Trio 8800 as a conference alone offers a 20-foot range great for small to medium conference rooms. It features Polycomâs HD Voice and noise cancelling technology so that you are heard in every call.
Quick Top Features of the Trio 8800:
Built-in Wi-Fi
MicrosoftÂŽ Lync™ Server 2010 Compatible
FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning
These three models are only a few models from our Refresh catalog. Check out our full catalog here. All the Refresh products come with a full 1-year warranty for peace of mind. If you want to learn more about our Refresh line or have questions about a specific model reach out to us at 1-800-398-8647.
Are you looking for an opportunity to grow your business? Consider joining Sangomaâs partner program with a wide range of VoIP product portfolios! In this monthsâ Sangoma webinar, we looked at the 4 main tiers of Sangoma resellers and explained the new features in Sangomaâs partner portal. Hereâs a quick recap:
Silver Partner (Revenue commitment of $20,000 USD MSRP)
Gold Partner (Revenue commitment of $120,00 USD MSRP)
Silver or Gold Partner Silver Partners – receive additional discounts when deals are registered and puts you in a competitive position when against other partners
Gold Partners – receive even bigger discounts than Silver partners
As more physical conference rooms transformed into web meeting rooms, we are seeing tremendous growth in headset and webcam markets.Â
In this monthâs Grandstream webinar, we are excited to introduce Grandstreamâs new video conferencing solutions that help businesses adapt to the new world! We looked at how communication needs changed for several major industries including education, health care, call center and more. Hereâs an overview:
The New Trends – What each industry is looking for
Business & Remote Workers:
Noise-canceling headsets
Webcams with HD quality video
External webcams (more secure)
Mounting flexibility
Headset & Webcam bundles for remote workers
Education
Tools for busy home environments
Bundles: headsets + webcams +Chromebook
Colleges – Virtual classes popular pre-COVID
Health Care
Telehealth market expected to grow 700% by the end of 2025
Doctors and nurses need to maximize the experience
Devices for virtual visits from home
Bundles for hospitals, doctors’ offices, specialty medical firms
Grandstream Headsets
GUV 3050 Bluetooth Headset: Wireless headset with HD audio and noise cancelling. The GUV 3050 comes with adjustable headbands and 12-hour talk time for all-day use!
GUV3000 & GUV3005 Headsets: These two are 2.0 USB headsets with HD audio and noise cancelling. Both headsets have in-line controls for quick setting adjustments
Grandstream Web Cameras and Video Conferencing Devices
GUV3100 Web Camera: A full HD 1080P personal webcam that supports USB 2.0 connection for plug-and-play setup. It is compatible with all major third-party platforms, apps and softphones.
GUV3212 Conferencing Device: A simple device that works perfectly with IPVideoTalk Meetings. It provides full HD video up to 1080p, built-in dual microphones with 3-meter pickup range, echo cancellation, background noise suppression, and more advanced features!
Stay on top of the VoIP trends with VoIP Supply! Visit our website or give us a call at 1-800-398-8647 to learn more about the Grandstream products.
Fanvilâs IP Phones are known for their flexibility. Most new Fanvil phones come with flexible DDS programmable keys that enable users to customize their phones to the way they desire. Todayâs we are going to walk you through the easy steps of setting up your DDS keys. In this blog post, we will take Fanvilâs X7 as an example. Letâs get started:
How to Set Up Fanvilâs DDS Keys on Fanvilâs X7 IP Phones
1.Access to web-function key-soft key
2.On this tab, you would see 4 soft keys defined by default and displayed in one interface. To set up more soft keys:
On âSoftkey Modeâ option, select âMoreâ.
Now you can set up over 4 keys. Ex: 6 keys, first 3 keys would be some soft function keys. The fourth key would be More.
Press âMoreâ, the phone would switch to another 2 keys and more keys.
3.You may define the exit key on the right or left side, based on your habit.
4.From here, you may change the screen setting
5.With the selected screen, you may also set up keys position, you can also change soft function keys to the left or right side of the phone screen.
Thatâs it! Do you want to learn more about Fanvilâs IP phones? Visit our web pages or give one of our VoIP experts a call today at 1-800-398-8647!
