RingCentral and Logitech Partnered to Improve Virtual Team Collaboration

January 27, 2021 by Ying-Hui Chen

RingCentral and Logitech recently announced a new partnership to improve team collaboration during video conferencing!

 

All Logitech’s Rally hardware now comes preloaded with the RingCentral Rooms video conferencing software. This partnership is expected to be rolled out within the next six months. A beta version will be available for customers in March 2021. 

Logitech Rally Hardware Now Comes with RingCentral Rooms Software

RingCentral Rooms is Ringcentral’s video meeting platform designed with flexible hardware options. The system works with multiple hardware options from popular manufacturers including Poly (Poycom), Aver, and more. See some of the essential features:

  • Instant join
  • Direct sharing
  • Device management
  • Dual screen support
  • Enterprise-grade security
  • Real time and historical analytic

Already compatible with a variety of other systems, including Microsoft Teams and Zoom, Logitech Rally hardware now also comes with preloaded RingCentral Rooms software, which will make it more competitive in the remote working solutions market. The latest additions to the Rally family include:

  • Rally Bar Mini: for smaller rooms 
  • Rally Bar: for mid-sized rooms 
  • Logitech RoomMate: for large meeting rooms

We are excited to see how our customers benefit from this new partnership between RingCentral and Logitech! Visit our web pages to learn more about Logitech solutions and RingCentral service

Snom SIP Phones are Now Certified with Cisco BroadWorks!

January 26, 2021 by Ying-Hui Chen
snom-interop-broadworks-c620

Exciting News! Snom recently announced their new certification of the D7XX Series, SMB DECT Mobility Series, Enterprise Mobility Series, and C620 Conference Phone on Cisco BroadWorks, a learning cloud businesses communication solution provider.

Being an authorized distributor, VoIP Supply is proud to partner with Snom and love their products. We are looking forward to providing more of their flexible and reliable SIP products to our customers. 

This new integration will ensure rapid, easily-managed deployments on the BroadWorks platform with the latest Snom SIP phones. Comprehensive tests for interoperability cover the following SIP desk phones, DECT Workplace Mobility, and Conference phones:

Snom SIP Desk Phone Series: 

Snom SMB Workplace Mobility Series: 

Snom Enterprise Multi-Cell Mobility Series: 

Snom Conference Solutions:

Why Snom SIP Phones?

Snom phones are Cost-effective solutions for small to enterprise businesses. Snom Americas backs their suite of products with North American-based sales, technical and support teams, as well as industry-leading three-year warranties. 

Don’t forget to take advantage of their latest Trade-In Rebates! See details here.

Visit our website to learn more about the Snom D7XX Series, M100 SMB DECT Solution, M900 Enterprise Mobility Solution, and C620 Conference phone.

Read the full press release here.

3CX Solution Overview with 5 Selling Strategies

January 22, 2021 by Ying-Hui Chen

Every month we co-host a webinar with 3CX to talk about the 3CX product updates, latest news, and selling tips and tricks. This month, we focused on sharing the selling strategies that will help our resellers to increase their 3CX sales.

Snom also joined us in the webinar to talk about their latest SIP solutions, product advantages, Trade-in Rebate program and more. Don’t miss out! 

Download Snom’s presentation slides here to learn more.

Download 3CX’s presentation slides here.

3CX Webinar Recap: 5 Selling Strategies to Increase your 3CX Sales

3CX solution is built for mid-market to enterprise customers. This fully scalable phone system comes with free licenses for small customers and it can be used across all industries. Focusing on these 5 selling strategies to increase your 3CX sales:

  1. Feature-Rich Solutions

3CX solutions are packed with important features. Each edition has its own unique features that will tailor to your customers’ needs.

  • Standard edition
    • Voicemail
    • Transfers
    • Mobile Apps
    • IVR
    • Directory
    • Auto-provisioning
    • Click2Call
    • Call Logging
  • Professional edition
    • Call Recording
    • Call Queues
    • Call Flow Design
    • CRM Integration
    • Reports
    • Contact Center
    • Custom FQDN/ SMTP
    • Wallboard/ Switchboard
  • Enterprise Edition
    • Custom IP Phone logo
    • Failover
    • Skills based routing
    • Advanced Contact Center
  1. Unbeatable Price

3CX provides great solutions at lower pricing! The pricing is based on the number of simultaneous calls. 

  • Unlimited users
  • From FREE for unlimited extensions
  • Employees on the road/at home call free
  1. Easy to Deploy
  • Deploy in Cloud with PBX Express in Google, Amazon or Azure
  • Install on-premise on Mini PC or Virtualize on an existing server
  • Choose Linux or Windows to suit your engineer’s experience
  • Auto configuration of phones & SIP Trunks
  1. Simple to Use
  • Easily Add & Manage Extensions
  • 3CX can manage bundled OS
  • 3CX Updates and upgrades can be deployed automatically
  • Phone configuration and firmwares are tested by 3CX
  1. A Complete UC Solution
  • Android and iOS apps
  • Web/Windows/Mac Communications Client
  • Corporate Chat
  • Browser based video conferencing for all users

Ready to learn more? Visit our website or give us a call at 1-800-398-8647 today!

Sangoma Switchvox 7.6.2 is Now Available!

Sangoma is excited to announce that Switchvox 7.6.2 is now available for on-premise Switchvox customers!

What’s New with Switchvox 7.6.2?

There are two major updates in the Switchvox 7.6.2 version:

  1. Sangoma Connect Mobile: This release delivers Sangoma Connect Mobile, our next generation mobile softphone, to your on-premise Switchvox customers. The iOS and Android apps feature:
  • Blind and assisted transfer
  • 3-way calling
  • Contacts and a Quickdial list that includes BLF
  • Call History
  • and more

When Switchvox is updated to version 7.6.2, Switchvox Mobile Softphone users will not be disrupted. 

  1. Language Support

The 7.3.2 version now supports more languages, helping you deploy Switchvox in more regions globally.

In addition to these sound packs that have been updated in 7.6.2., these following Language options are available:

  • English (United States)
  • English (United Kingdom)
  • Español (España)
  • Español (México)
  • Italiano (Italia)
  • Deutsch (Deutschland)
  • Français (France)

The language setting can be set by each User or Admin in the “My Account” section of their Switchvox Web UI. This will update the language for the Switchboard, as well as the main Web UI. 

Learn more details here! 

Learn about Switchvox products here.

Get these Poly Refurbished Phones before they are gone

January 20, 2021 by Youleidy Vega

If you need office phones or conference phones, now is the time to grab them while they are here. We have a selection of used, quality phones offered through our Refresh line, but quantities are limited and change on a daily basis. Take a look at some of the models we have available below, or take a look at our catalog here. 

Polycom VVX 401

The Polycom VVX 401 is a 12-line HD Voice IP Phone for the professional user. It has a 3.5 inch color display and built-in PoE. With support for up to 12 lines, the VVX 401 is great for users who handle a moderate number of calls. The VVX 401 is a multimedia phone that allows for integration with third party applications. 

VVX 401 Features at a glance: 

  • 3.5″ TFT (320 x 240)
  • 12 lines or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX410 )
  • Asian character support
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • 4-way navigation cluster with center “select” key
  • Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)

Polycom VVX 501

The Refurbished VVX 501 is another great option for office users of remote employees. Suitable for small to medium businesses as well as enterprises, the VVX 501 is a touch-screen phone with a 3.5 inch LCD display that handles up to 12 SIP lines. 

The VVX 501  can also be used with third party applications such as calendars and corporate directories. 

VVX 501 Features at a glance: 

  • Gesture-based, multitouch-capable, capacitive touchscreen
  • 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
  • Streaming media video playback
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard
  • Voicemail and video mail support
  • Dual USB ports (2.0 compliant) for media and storage applications
  • Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone
  • Dedicated RJ9 Headset Port
  • Dual 10/100/1000 Ethernet port with PoE Support

Polycom Trio 8800

The Trio 8800 is for the large conference room that needs a robust and high-performing conference phone. It has a 5-inch color lCD display with capacitive touch. The user interface is easy to use and has a wide variety of language options. With the Trio 8800, you can collaborate using audio, video or content, or a combination of all three. The Trio 8800 enhances any conference room with top of the line technology and great audio quality. 

Poly Trio 8800 Features at a glance:

  • Conference Phone System
  • Built-in Wi-Fi
  • Microsoft® Lync™ Server 2010 Compatible
  • FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning
  • Single Line Operation
  • Acoustic Clarity Technology
  • 20 Foot Microphone Range
  • Acoustic Echo Cancellation
  • Patented Polycom® NoiseBlock™
  • Bluetooth 4.0
  • 5″ Color LCD Display

Refurbished phones come with a full 1 year warranty included with purchase. You also have the option of extending it to 2 years for peace of mind. If you have any questions about our refurbished products or anything VoIP, feel free to give us a call at 1-800-398-8647. We are happy to help. 

January VoIP Hardware Highlights: Grandstream’s UCM6300 Series IP PBX & AudioCodes’ 470 HD IP Phone

January 19, 2021 by Ying-Hui Chen

2021 is finally here! Are you ready to start fresh with some exciting new VoIP hardware? Check out this month’s highlights:

Grandstarem’s New UCM6300 Series IP PBX is Now In Stock!

Great news! The UCM6300 Series IP PBX is now available! The Grandstream UCM 6300 Series is finally here! The UCM6300 is a series of high-end IP PBXs with increased capacity of up to 5000 users. The UCM6300 is a powerful and intuitive series of IP PBXs that comes with advanced features, including:

  • A true enterprise-grade unified communications solution
  • Increased capacity – up to 5000 users 
  • Included video conferencing platform 
  • Wave mobile app for communicating with all endpoints 
  • UCM Remote Connect – available cloud SBC / NAT Traversal 
  • Built-in high-availability and hot standby 
  • API available for integrations and interoperability (Asterisk 16)

Read this blog post to see a comparison of the four available models.

AudioCodes C470HD Teams Phone

The next biggest highlight goes to the AudioCodes C470HD IP Phone! This device is a top-of-the-line classy phone designed for Microsoft Teams users. iT features a 5.5″ color touch screen (1280 x 72), with optional support for Wi-Fi and Bluetooth.

  • Native support for Microsoft Teams
  • 5.5” color touch screen (1280 x 720) with multi-lingual support
  • GbE support
  • USB headset support
  • Bluetooth 5.0 support
  • PoE or external power supply
  • AudioCodes Device Management Tool

Visit our web pages to see more exciting new VoIP hardware!

Do Fanvil Phones Support Voicemail to Email?

Fanvil phones are known for their flexibility and affordability. We received questions from our customers about Fanvil IP phones from time to time and we’d like to share the answers with you!

Q: Does Fanvil X6 phone support voicemail to email? How does it work?

A: Yes, absolutely! The voicemail to email feature is supported and controlled by your IP PBX. All Fanvil IP phones do support this feature of PBXs. Once set up, you will receive recordings of your voicemail within your email inbox.

Learn more about Fanvil IP phones on our website. 

Keep reading more Fanvil Q&A blog posts here!

VoIP Supply is Accredited by Better Business Bureau®

January 4, 2021 by Ying-Hui Chen

VoIP Supply is proud to be accredited by Better Business Bureau (BBB) since November 6th, 2020! As an A+ accredited business, VoIP Supply has been in business for 18 years since 2002, offering trusted VoIP Hardware, VoIP Service, support and phone provisioning services

What is the Better Business Bureau (BBB)?

Better Business Bureau (BBB) offers customers and community critical dispute and inquiry services. BBB reports on:

  • Licensing: inform the public about industries that may require professional licensing. 
  • Advertising Review: promote truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising standards.
  • Government Actions: known significant government actions involving business’ marketplace conduct.
  • Out of Business: report on a company that is known to be out of business for one year.
  • Misuse of BBB Name/Logo: report on unauthorized use of BBB’s name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
  • Bankruptcy: report on a business’ known bankruptcy as long as the business remains in bankruptcy.
  • Mail Returned: report when mail sent to the business was returned by the Postal Service.

View VoIP Supply’s BBB page here.

Visit VoIP Supply’s website to learn more.

6 Useful VoIP Features for Small to Medium Businesses

December 30, 2020 by Ying-Hui Chen

Have you been following our Did You Know series? We share interesting VoIP features that tend to be omitted by our customers and partners on a regular basis. In case you missed them, here’s a summary!

Jabra Pro 925 Wireless Headset

Did you know that Jabra’s Pro 925 Wireless Headset is equipped with PeakStop™ Safe sound and superior hearing protection, which immediately removes potentially harmful loud sounds or tones before they reach your ears and keeps the sound level within the safe range to protect your hearing?

Yealink T46U IP Phone

Did you know that Yealink’s T46U IP Phone comes with dual USB ports for Bluetooth, WiFi, USB headset and USB recording? Users can use any two of these features freely according to their needs!

ESI Access 5D Thermal Reader

Did you know that the ESI Access 5D Thermal Reader utilizes RFID scans, QR codes, and even facial recognition for different scenarios and business needs? Keep your work environment safe with the ESI Thermal Reader!

GVC3212 Video Conferencing Endpoint

Did you know that the GVC3212 Video Conferencing Endpoint supports Miracast for convenient wireless content screen sharing? Participants are able to share presentations, videos, or other content directly from their PC/ Mac or Android/iOS devices without tangling cables!

Grandstream UCM6300 Series 

Did you know that the UCM6300 Series can be integrated with third party applications? This includes Customer relationship management (CRM), Property Management Systems (PMS), and more custom integrations with an API! Learn more here.

Did you know that the i53W Indoor Intercom Station has 5 physical function keys and 8 alarm input interfaces? This flexible intercom will keep your customer’s facilities more secure and safe than ever! Learn more here.

Ready to learn more? Give one of our VoIP experts a call at 1-800-398-8647!

Celebrate This Holiday Season with New VoIP Phones and Indoor Intercom Stations!

December 21, 2020 by Ying-Hui Chen

What’s new this holiday season? Here are a few new essential IP Phones and intercom stations to check out!

Grandstream Introduced the GRP Series of Essential IP Phones

GS GRP HP

If you haven’t heard about Grandstream’s GRP2600 Series, you are really missing out! Designed with enterprises, service providers and other high-volume markets in mind, the GRP2600 Series has been purpose-built to simplify the tasks of configuring, managing and monitoring deployments. 

Administrators can do so by using Grandstream’s Device Management System (GDMS), a centralized interface to manage Grandstream’s endpoints and for cloud provisioning. These essential IP phones are currently available at our website! Click here to shop now!

  • GDMS online device management and provisioning
  • Electronic Hook Switch (EHS) support for Plantronics, Jabra, and Sennheiser headsets
  • The GRP2601 includes a 5v power supply to power the device
  • Enterprise-level protection including secure boot, dual firmware images and encrypted data storage
  • Equipped with noise shield technology to minimize background noise

Fanvil’s New Indoor Intercom Station

Keep your facilities secure this holiday season with Fanvil’s latest innovations! 

The Fanvil i51W/i52W/i53W/i56A are SIP indoor stations with a clear color screen and easy-to-access buttons.Working with door phone and intercom at the entrance, Fanvil’s indoor stations can be easily achieved remote access control for residences. It can also be connected to alarms and other intelligent security devices via rich interfaces.

  • Enhance security and easy access control
  • Built-in Bluetooth 5.0 and 2.4G/5G Wi-Fi
  • Integrated with Micro USB and TF interface

That’s not all! Visit our website to see all VoIP products or simply call one of our VoIP consultants to learn more!

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