Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
How to Read The Call indicator on Snom’s D785
Q: What does the blinking right on my Snom D785 IP phone mean?
A: The bright-red LED situated on the top right corner of the phone indicates incoming, ongoing, held, and missed calls. LED status indications:
• Blinking rapidly when a call is coming in.
• Glowing steadily when dialing, when in a call, and when you have missed a call. To turn the LED off after a missed call, press the right arrow on the navigation key to view the Missed calls menu and simultaneously turn off the LED.
• Blinking slowly when you have put a call on hold.
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Exciting news! CyberData, a leading provider of IP paging, mass notification and secure access control devices, announced recently that their VoIP equipment is now certified with Zoom Phone, a popular platform for video, phone, meeting, and chat.
5 Benefits of Using Zoom Phone with CyberData
Zoom does not charge for seat licenses.
Design with security in mind: TLS 1.2 and SRTP
Specifically designed for businesses looking to add the features of a VoIP phone system
Easy to use, set up, and manage
Zoom’s Cloud Phone system includes traditional PBX features that allows your team to interact in new and dynamic ways
If you only have a few minutes free time today to read one post, make it this one! We put together 3 key reseller updates for our busy partners like you to help them stay on top of VoIP. Let’s get to it!
Yealink MP54 Microsoft Phone: an Android 9-based IP Phone with a dedicated Teams button.
Grandstream UCM6300 IP PBX: a flexible PBX that supports desktop (WebRTC), mobile (Wave app), SIP video conferencing endpoints, IP phones
Fanvil PA3 Paging Gateway: the latest paging gateway from Fanvil that allows users to transmit the public announcements via broadcast for installations in schools, office buildings, and malls
VoIP News You Need to Know
Snom SIP Phones are Now Certified with Cisco BroadWorks!
Snom SIP Desk Phone Series:
D785 SIP Color Desk Phone
D735 SIP Color Desk Phone
D717 SIP Color Desk Phone
D120 SIP Desk Phone Snom
SMB Workplace Mobility Series:
M100 KLE SIP DECT 4-Line Base Station
M10 KLE SIP DECT Cordless 4-Line Handset
M10R KLE SIP DECT Cordless 4-Line Rugged Handset
M18 KLE SIP DECT Cordless 4-Line Deskset
Snom Enterprise Multi-Cell Mobility Series:
M900 DECT Multi-Cell Base Station
M90 Antibacterial DECT Handset
M80 Ruggedized DECT Handset
M70 Office DECT Handset
Snom Conference Solutions:
C620 SIP Wireless Conference Phone
What’s hot in the VoIP industry now?
Now is the time to sell hosted service!
Multiple service providers – VoIP Supply has partnered with the most trusted service providers that line up with our core values and customer satisfaction. We will present you with numerous proposals and guide you towards the perfect solution.
Expert Guidance – Our VoIP Solutions Specialists are trained by multiple service providers to choose the best solution for you.
Relationships with Trusted Providers – Leveraging our relationships with our providers, we are able to provide the money-back guarantee to ensure you get the best solution and experience!
Are you ready to expand your business and explore more business opportunities? Contact one of our VoIP experts today at 1-800-398-8647 and we will be happy to assist you with anything VoIP!
RingCentral and Logitech recently announced a new partnership to improve team collaboration during video conferencing!
All Logitech’s Rally hardware now comes preloaded with the RingCentral Rooms video conferencing software. This partnership is expected to be rolled out within the next six months. A beta version will be available for customers in March 2021.
Logitech Rally Hardware Now Comes with RingCentral Rooms Software
RingCentral Rooms is Ringcentral’s video meeting platform designed with flexible hardware options. The system works with multiple hardware options from popular manufacturers including Poly (Poycom), Aver, and more. See some of the essential features:
Instant join
Direct sharing
Device management
Dual screen support
Enterprise-grade security
Real time and historical analytic
Already compatible with a variety of other systems, including Microsoft Teams and Zoom, Logitech Rally hardware now also comes with preloaded RingCentral Rooms software, which will make it more competitive in the remote working solutions market. The latest additions to the Rally family include:
Rally Bar Mini: for smaller rooms
Rally Bar: for mid-sized rooms
Logitech RoomMate: for large meeting rooms
We are excited to see how our customers benefit from this new partnership between RingCentral and Logitech! Visit our web pages to learn more about Logitech solutions and RingCentral service.
Exciting News! Snom recently announced their new certification of the D7XX Series, SMB DECT Mobility Series, Enterprise Mobility Series, and C620 Conference Phone on Cisco BroadWorks, a learning cloud businesses communication solution provider.
Being an authorized distributor, VoIP Supply is proud to partner with Snom and love their products. We are looking forward to providing more of their flexible and reliable SIP products to our customers.
This new integration will ensure rapid, easily-managed deployments on the BroadWorks platform with the latest Snom SIP phones. Comprehensive tests for interoperability cover the following SIP desk phones, DECT Workplace Mobility, and Conference phones:
Snom phones are Cost-effective solutions for small to enterprise businesses. Snom Americas backs their suite of products with North American-based sales, technical and support teams, as well as industry-leading three-year warranties.
Don’t forget to take advantage of their latest Trade-In Rebates! See details here.
Visit our website to learn more about the Snom D7XX Series, M100 SMB DECT Solution, M900 Enterprise Mobility Solution, and C620 Conference phone.
Every month we co-host a webinar with 3CX to talk about the 3CX product updates, latest news, and selling tips and tricks. This month, we focused on sharing the selling strategies that will help our resellers to increase their 3CX sales.
Snom also joined us in the webinar to talk about their latest SIP solutions, product advantages, Trade-in Rebate program and more. Don’t miss out!
3CX Webinar Recap: 5 Selling Strategies to Increase your 3CX Sales
3CX solution is built for mid-market to enterprise customers. This fully scalable phone system comes with free licenses for small customers and it can be used across all industries. Focusing on these 5 selling strategies to increase your 3CX sales:
Feature-Rich Solutions
3CX solutions are packed with important features. Each edition has its own unique features that will tailor to your customers’ needs.
Standard edition
Voicemail
Transfers
Mobile Apps
IVR
Directory
Auto-provisioning
Click2Call
Call Logging
Professional edition
Call Recording
Call Queues
Call Flow Design
CRM Integration
Reports
Contact Center
Custom FQDN/ SMTP
Wallboard/ Switchboard
Enterprise Edition
Custom IP Phone logo
Failover
Skills based routing
Advanced Contact Center
Unbeatable Price
3CX provides great solutions at lower pricing! The pricing is based on the number of simultaneous calls.
Unlimited users
From FREE for unlimited extensions
Employees on the road/at home call free
Easy to Deploy
Deploy in Cloud with PBX Express in Google, Amazon or Azure
Install on-premise on Mini PC or Virtualize on an existing server
Choose Linux or Windows to suit your engineer’s experience
Auto configuration of phones & SIP Trunks
Simple to Use
Easily Add & Manage Extensions
3CX can manage bundled OS
3CX Updates and upgrades can be deployed automatically
Phone configuration and firmwares are tested by 3CX
A Complete UC Solution
Android and iOS apps
Web/Windows/Mac Communications Client
Corporate Chat
Browser based video conferencing for all users
Ready to learn more? Visit our website or give us a call at 1-800-398-8647 today!
Sangoma is excited to announce that Switchvox 7.6.2 is now available for on-premise Switchvox customers!
What’s New with Switchvox 7.6.2?
There are two major updates in the Switchvox 7.6.2 version:
Sangoma Connect Mobile: This release delivers Sangoma Connect Mobile, our next generation mobile softphone, to your on-premise Switchvox customers. The iOS and Android apps feature:
Blind and assisted transfer
3-way calling
Contacts and a Quickdial list that includes BLF
Call History
and more
When Switchvox is updated to version 7.6.2, Switchvox Mobile Softphone users will not be disrupted.
Language Support
The 7.3.2 version now supports more languages, helping you deploy Switchvox in more regions globally.
In addition to these sound packs that have been updated in 7.6.2., these following Language options are available:
English (United States)
English (United Kingdom)
Español (España)
Español (México)
Italiano (Italia)
Deutsch (Deutschland)
Français (France)
The language setting can be set by each User or Admin in the “My Account” section of their Switchvox Web UI. This will update the language for the Switchboard, as well as the main Web UI.
If you need office phones or conference phones, now is the time to grab them while they are here. We have a selection of used, quality phones offered through our Refresh line, but quantities are limited and change on a daily basis. Take a look at some of the models we have available below, or take a look at our catalog here.
The Polycom VVX 401 is a 12-line HD Voice IP Phone for the professional user. It has a 3.5 inch color display and built-in PoE. With support for up to 12 lines, the VVX 401 is great for users who handle a moderate number of calls. The VVX 401 is a multimedia phone that allows for integration with third party applications.
VVX 401 Features at a glance:
3.5″ TFT (320 x 240)
12 lines or speed dial keys
HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
2 x Ethernet 10/100 or GigE (VVX410 )
Asian character support
Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
4-way navigation cluster with center “select” key
Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
The Refurbished VVX 501 is another great option for office users of remote employees. Suitable for small to medium businesses as well as enterprises, the VVX 501 is a touch-screen phone with a 3.5 inch LCD display that handles up to 12 SIP lines.
The VVX 501 can also be used with third party applications such as calendars and corporate directories.
The Trio 8800 is for the large conference room that needs a robust and high-performing conference phone. It has a 5-inch color lCD display with capacitive touch. The user interface is easy to use and has a wide variety of language options. With the Trio 8800, you can collaborate using audio, video or content, or a combination of all three. The Trio 8800 enhances any conference room with top of the line technology and great audio quality.
Poly Trio 8800 Features at a glance:
Conference Phone System
Built-in Wi-Fi
Microsoft® Lync™ Server 2010 Compatible
FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning
Single Line Operation
Acoustic Clarity Technology
20 Foot Microphone Range
Acoustic Echo Cancellation
Patented Polycom® NoiseBlock™
Bluetooth 4.0
5″ Color LCD Display
Refurbished phones come with a full 1 year warranty included with purchase. You also have the option of extending it to 2 years for peace of mind. If you have any questions about our refurbished products or anything VoIP, feel free to give us a call at 1-800-398-8647. We are happy to help.
2021 is finally here! Are you ready to start fresh with some exciting new VoIP hardware? Check out this month’s highlights:
Grandstarem’s New UCM6300 Series IP PBX is Now In Stock!
Great news! The UCM6300 Series IP PBX is now available! The Grandstream UCM 6300 Series is finally here! The UCM6300 is a series of high-end IP PBXs with increased capacity of up to 5000 users. The UCM6300 is a powerful and intuitive series of IP PBXs that comes with advanced features, including:
A true enterprise-grade unified communications solution
Increased capacity – up to 5000 users
Included video conferencing platform
Wave mobile app for communicating with all endpoints
UCM Remote Connect – available cloud SBC / NAT Traversal
Built-in high-availability and hot standby
API available for integrations and interoperability (Asterisk 16)
The next biggest highlight goes to the AudioCodes C470HD IP Phone! This device is a top-of-the-line classy phone designed for Microsoft Teams users. iT features a 5.5″ color touch screen (1280 x 72), with optional support for Wi-Fi and Bluetooth.
Native support for Microsoft Teams
5.5” color touch screen (1280 x 720) with multi-lingual support
Fanvil phones are known for their flexibility and affordability. We received questions from our customers about Fanvil IP phones from time to time and we’d like to share the answers with you!
Q: Does Fanvil X6 phone support voicemail to email? How does it work?
A: Yes, absolutely! The voicemail to email feature is supported and controlled by your IP PBX. All Fanvil IP phones do support this feature of PBXs. Once set up, you will receive recordings of your voicemail within your email inbox.
Great news! 
