Q&A: How Patton Electronics Supports Digital Transformation in Healthcare

July 3, 2024 by jstewart

The healthcare sector utilizes advanced technologies to improve patient care and boost operational efficiency. Whether it be hospitals, clinics, specialized medical centers, or others, Patton Electronics continuously provides innovative solutions that address the unique challenges of healthcare facilities. Learn a few ways that Patton Electronics supports digital transformation in healthcare and how their technology has made a significant impact as we break down a couple of their impressive case studies. Patton might be the ideal choice for your healthcare project, and VoIP Supply can assist you in determining if it’s a suitable match!

Patton provides solutions like VoIP gateways and unified communication systems that streamline communication across healthcare facilities, enhancing coordination and reducing response times.

With its secure networking solutions, you can protect sensitive patient data and ensure compliance with healthcare regulations like HIPAA.

Patton’s networking equipment supports remote patient monitoring systems, enabling real-time health data transmission and improving patient care management.

Their high-performance networking infrastructure supports telemedicine applications, allowing for remote consultations and expanding access to healthcare services.

Baptist Miami Hospital: Enhancing Surgical Procedures with FiberPlex:

The Baptist Miami Hospital needed a reliable solution to deliver live viewing and studio production of surgical procedures. This capability is essential for training, consultations, and enhancing surgical outcomes.

Patton’s FiberPlex technology provides a robust fiber-optic solution that supports high-quality video and audio transmission. This setup allows real-time viewing of surgeries without latency or quality degradation, ensuring that medical professionals can make timely and informed decisions.

By implementing FiberPlex, the hospital improved its surgical training programs and enabled better collaboration among medical teams. This technology ensures that critical information is conveyed accurately and promptly, ultimately leading to better patient outcomes.

Digital Signage in Healthcare: Overcoming Infrastructure Challenges:

Deploying digital signs in healthcare facilities is often hindered by the high costs of infrastructure and ongoing operational expenses. These signs are vital for communication, wayfinding, and patient engagement but require persistent network connectivity and power.

Patton’s Power over Ethernet (PoE) Extenders offer a cost-effective solution by delivering Ethernet and power over distances up to 3,300 feet using existing copper twisted-pair wiring. This eliminates the need for expensive electrical installations and reduces operational expenses.

Healthcare facilities can now deploy digital signage in previously inaccessible areas, enhancing communication and engagement without significant infrastructure investments. Patton’s PoE Extenders ensure that digital signs remain connected and powered, providing a reliable and scalable solution for modern healthcare environments.

By providing innovative solutions like FiberPlex for surgical procedures and PoE Extenders for digital signage, Patton helps healthcare facilities overcome significant challenges through their advanced technologies to enhance operational efficiency, improve patient care, and support the ongoing digital evolution in the healthcare sector. Call the experts at VoIP Supply at 1-800-398-8647 or chat with us at voipsupply.com for more information!

Did You Know: Top 5 Features of the Snom 900 Series That Improve Business Productivity

July 1, 2024 by jstewart

The Snom M900 DECT Multi-cell Base Station is perfect for businesses of any size, whether you’re a solo operator needing just one base station or a large-scale operation, requiring thousands of devices. The experts at VoIP Supply bring you a short blog today, outlining the top five features of the Snom 900 Series that prove this to be a highly regarded solution to improve business productivity. Let’s check it out!

1. Constant Availability and Maintenance

The M900 base station’s integrated DECT manager ensures constant availability and seamless handover of calls. It is essential for businesses with multiple floors or buildings, allowing employees to move freely without worrying about dropped calls or interruptions. Whether you are in a small office or a large hospital, the seamless handover capability ensures continuous and reliable communication. Additionally, each base station can wirelessly deliver software updates to connected handsets, significantly reducing the IT department’s workload.

2. Extreme Scalability

The M900 base station supports up to 1,000 base stations and 4,000 handsets, and supports up to 100 repeaters in a multicell setup, making it suitable for businesses of any size. This flexibility means that as your business grows, your communication infrastructure can easily expand to meet increasing demands. The ability to scale without major additional investment in new hardware is a significant productivity booster. The M900 is even compatible with the M700 running the same version if that is part of your existing setup.

Compatible handsets include the:

The Snom M5 is the compatible DECT Repeater.

3. Enhanced Security with TLS Encryption

Security is always imperative to consider. The M900 base station incorporates TLS encryption to safeguard communication. This high level of security ensures that sensitive business information remains protected from potential breaches.

4. Versatile Installation and Deployment Options

The M900 base station is wall and ceiling-mountable. This ensures that the base station can be optimally placed to provide the best coverage and performance. Some deployment options include office areas, shop floors, exhibition halls, underground garages, and outdoors. See the Deployment Guide for more information.

5. Robust Outdoor Capabilities with the M900 Outdoor DECT Base Station

For businesses with outdoor operations, the Snom M900 Outdoor DECT Multi-cell Base Station is the ideal choice. It is designed to withstand various environmental conditions with its IP55-rated housing that is UV, impact-resistant, and water-protected. The M900 Outdoor can operate in a wide temperature range and offers a coverage range of up to 300 meters outdoors (without obstructions). The compatible handsets include the Snom M25, Snom M30, Snom M65, Snom M70, Snom M80, Snom M85, and the Snom M90. The Snom M5 is the compatible DECT Repeater.

The Snom 900 Series is tailored to boost your business’s productivity with seamless handover, extreme scalability, efficient maintenance, enhanced security, versatile installation options, and more. You can streamline your operations by investing in this advanced technology from the trusted brand, Snom. You can purchase the Snom 900 Series at VoIP Supply as we are always here to help you build the perfect solution! Call us at 1-800-398-8647 or chat with us at voipsupply.com.

Watch Now: 2024 June VoIP News Update

June 26, 2024 by Steve Lopian

Who’s ready for their monthly dose of VoIP News? This month, we’ll be covering Provisioning by VoIP Supply and how it can take your business to the next level. Our provisioning and fulfillment services offer a wealth of helpful services like inventory management, advanced API, blind shipping, marketing materials, and so much more! If you’re interested in letting us help increase your reach and you grow your business then reach out to one of our VoIP Experts after you finish the video!

Another great bit of information covered in the June VoIP News Update is the upgrades that are coming soon to the Yealink MP Series of Microsoft Teams phones! These new upgrades will feature a new chipset and the ability to run on Android 13! How cool is that? Make sure you keep an eye out for these new additions to the Yealink Microsoft Teams portfolio in the coming months!

As always, thanks for watching, and let us know in the comments below if you have any questions about Provisioning by VoIP Supply or the coming soon updates to the Yealink MP Series!

How To: Choose the Right Outdoor Emergency Device with Enhanced Weather Protection

June 25, 2024 by jstewart

When selecting an outdoor emergency device, how do you know which features to consider that ensure reliability, durability, and usability in harsh weather conditions? Let’s explore three top-notch products from Viking Electronics that offer enhanced weather protection and other key features: the Viking Red Analog Emergency Phone E-1600A-EWP, the Viking Analog Stainless Steel Emergency Phone E-1600-30A-EWP, and the Viking Intercom Sub Station K-1770-IP-EWP. Let VoIP Supply lead you to the right solution for your environment!

Not only will you need to consider the weatherproof design of each phone or intercom, but you will also need to consider the location in which they will be installed, the potential users of each device, and the installation and maintenance processes. Take a look at the key features below, which will give you a better understanding of the devices themselves and help you decide.

Viking Red Analog Emergency Phone with Enhanced Weather Protection (E-1600A-EWP)

Key Features:

Enhanced Weather Protection: Designed to withstand harsh outdoor conditions, ensuring reliability in all weather.
High Visibility: Bright red color for easy location during emergencies.
Large Button: Easy-to-press button, even with gloves on.
Clear Communication: Supports a range of communication protocols for dependable connectivity.
Easy Installation: Simple to install, suitable for various outdoor locations.
Minimal Maintenance: Requires little upkeep, ensuring long-term usability.

Viking Analog Stainless Steel Emergency Phone with Enhanced Weather Protection (E-1600-30A-EWP)

Key Features:

Enhanced Weather Protection: Built to endure extreme weather conditions, providing consistent performance.
Durable Construction: Made of stainless steel, offering high resistance to corrosion and physical damage.
Sleek Design: Modern and attractive appearance, suitable for contemporary infrastructures.
Intuitive Interface: User-friendly design with a clear, easy-to-use interface.
Advanced Analog Technology: Ensures clear voice transmission and reliable connectivity.
Simple Installation: Straightforward setup process.
Low Maintenance: Stainless steel material requires minimal maintenance.

Viking Intercom Sub Station with Enhanced Weather Protection (K-1770-IP-EWP)

Key Features:

Enhanced Weather Protection: Engineered to perform reliably in various weather conditions.
Sturdy Construction: Built for durability and long-lasting use.
Clear Interface: Designed for ease of use, ensuring accessibility during emergencies.
IP Technology: Provides advanced communication capabilities and seamless integration with modern security systems.
Visible Design: Ensures that users can quickly and easily operate the device in an emergency.
Easy Integration: Compatible with existing security and communication systems.
Effortless Installation: Simple to install and configure.

By carefully evaluating these features and considerations, you can select the ideal outdoor emergency device with enhanced weather protection to meet your needs. As always, the experts at VoIP Supply can guide you through the buying process. Comment below if you have any questions, call us today at 1-800-398-8647 or chat with us at voipsupply.com!

SIP Chats: Ryan Zoehner of Algo Solutions – New 8450 IP Console, Alyssa’s Law, and More!

June 24, 2024 by Steve Lopian

Our latest episode of SIP Chats is out now! In this episode, we’re excited to bring back one of our favorite guests, Ryan Zoehner of Algo Solutions! This time, Ryan brings a wealth of information on brand-new releases from Algo including their new 8450 IP Console.

Brian and Ryan also discuss important topics like Alyssa’s Law, what you need to do to comply, and how Algo can help this their array of products like panic buttons, IP digital displays, and more!

So tune in for all of the latest Algo news, straight from the source! If you’re currently using Algo products, or are in the market for a new IP paging system, then you’re not going to want to miss this episode of SIP Chats!

Are you currently using Algo products? Let us know what you think in the comments below!

Q&A: Common Inquiries on Popular Yealink Products

June 20, 2024 by jstewart

Welcome to another helpful blog by VoIP Supply where we address common topics about popular products asked by real-life shoppers! Whether you’re exploring new technologies or seeking answers about specific VoIP devices, we are happy to help you navigate and understand the capabilities of any products you are interested in. Each product page on voipsupply.com has a “Questions & Answers” section where you can ask your questions and read other questions and answers that may help you in your VoIP journey. Today we are taking those questions into account and providing some further details on the Yealink CP965 Touchscreen HD Conference Phone 1304014 and the Yealink T48U Touchscreen IP Phone 1301204.

Customers have inquired about the operating systems, audio quality, interface, Bluetooth compatibility, replacement options, and admin passwords in regard to these two phones.

Yealink CP965 Touchscreen HD Conference Phone 1304014

Operating System: The Yealink CP965 runs on the robust Android 9.0 platform. This ensures users experience high-definition audio quality along with a smooth and intuitive interface for effective conference calls.

Audio Quality: This phone has a 20-foot (6-meter) and 360-degree voice pickup with a built-in 12-microphone array for voice pickup and a built-in 1-microphone array for noise cancellation. This advanced phone has smart noise filtering, echo cancellation, background noise suppression, and a high-volume and frequency loudspeaker. The Optimal HD audio and noise-proof technology make this device optimal for large-size conference rooms.

Interface: The CP965 has an RJ45 10/100M Ethernet port with built-in Wifi and Bluetooth 4.2, one USB 2.0 Type-A and one Type-C device port, and one security slot.

Yealink T48U Touchscreen IP Phone 1301204

Audio Quality: The Yealink T48U features Yealink’s Optimal HD Voice technology and the wideband codec Opus, ensuring superior audio quality and crystal-clear voice communications.

Bluetooth Compatibility: The SIP-T48U is equipped with dual USB ports, offering Bluetooth, Wi-Fi, USB headset, and USB recording capabilities. Bluetooth connectivity is enabled through the use of BT40/BT41 dongles.

Admin Password: This phone’s default password is “admin”. Stay secure and change the password right after setup.

Replacement option: The T48U is the replacement option for Yealink’s T48S. The T48U’s upgraded features make it an excellent choice for executives.

If you need further clarification, reach out to the experts at VoIP Supply as we will make sure you have all the answers you need! Call us at 1-800-398-8647 or chat with us at voipsupply.com.

Did You Know: 10 Reasons Why Your Business Should Switch to 3CX

June 18, 2024 by jstewart

It is essential to have an efficient and cost-effective communication system. 3CX is a unified communications solution for all telephony, video, mobile, messaging, and integrations. Traditional PBX systems are often expensive and inflexible, making them less suitable for modern business needs. 3CX solves many common problems and has advanced features, unlike other systems. Here are ten compelling reasons why your business should switch to 3CX. This reliable and innovative VoIP solution can revolutionize your communication whether you are a small business or a major enterprise. 3CX offers many plans and options for the size and needs of your business.

1. Cost Savings

3CX is far less expensive than traditional PBX systems. By using a VoIP service provider, you can reduce call costs substantially, especially for long-distance and international calls.

2. Easy Management

The web-based administration interface makes managing your phone system straightforward and hassle-free. IT administrators can easily configure, monitor, and update the system anywhere.

3. No More Phone Wiring

3CX eliminates the need for a separate phone wiring network. Users can hot desk by simply taking their phone to any desk and plugging it into the network, making office layout more flexible.

4. Microsoft Teams Integration

For businesses using Microsoft Teams, 3CX includes native integration. This allows seamless communication and collaboration within the familiar Teams interface.

5. Integrated Live Chat

The Live Chat solution is a feature of the 3CX phone system. Live chat is a popular way to connect with customers. With 3CX, you can seamlessly transition from live chat to a call within the same system, offering both features and more.

6. Easy Migration

Migrating your telephone system to 3CX is simple. Easy, quick deployment and support are just a phone call away if you need any assistance.

7. Affordable Pricing

Unlike most enterprise phone systems that charge on a monthly per-user basis, 3CX charges once a year at a very low cost based on concurrent calls. This makes it a more affordable option for businesses of all sizes.

8. Flexible Hosting Options

3CX offers flexible hosting options. You can choose to self-host on Windows or Linux or have it hosted by 3CX on platforms like Amazon, Amazon Lightsail, Digital Ocean, Azure, or Google.

9. Open Standard

3CX is an open standard system, which means you won’t get locked into expensive call rates or proprietary hardware. This gives you greater control over your communication infrastructure.

10. Unified Communications

3CX centralizes all your communications into one system. It unifies calls, video, live chat, WhatsApp, and SMS, providing a comprehensive communication solution for your business.

Switching to 3CX offers numerous benefits. With no long-term contracts and the ability to walk away anytime, 3CX is the PBX of choice for over 100,000 installations and growing. Make the switch today for a whole new and improved communication experience. Reach out to the experts at VoIP Supply to get started. Call us at 1-800-398-8647 or www.voipsupply.com to send us a chat! Have you tried 3CX? Leave a comment below to let us know what you think!

Grandstream GWN7603 WiFi Access Point Product Feature Video

June 14, 2024 by Steve Lopian

Introducing the Grandstream GWN7603! This new addition to the GWN Series of WiFi access points is the latest in top-of-the-line WiFi technology from Grandstream, and it doesn’t disappoint!

The GWN7603 is compact, like, as big as your hand compact. It boasts advanced QoS to ensure real-time performance, an impressive wireless throughput of 1.27gbps, and is perfect for small businesses, hotels, home offices, and more!

So tune in to our Product Feature Video to see what the device comes with in the box, get a close look at the device itself, and learn about all of it’s features and functionalities!

Do you have experience with the Grandstream GWN Series of WiFi Access points? Let us know what you think in the comments below!

How to Integrate Snom Phones with Your Existing PBX System

June 13, 2024 by jstewart

Integrating Snom phones with your existing PBX (Private Branch Exchange) system can enhance your business communication infrastructure, providing high-quality VoIP (Voice over Internet Protocol) services. Follow this step-by-step guide to seamlessly integrate Snom phones with your PBX system.

Step 1: Assess Your Current PBX System: Before starting the integration, it’s crucial to understand your existing PBX system’s specifications and capabilities. Identify the following:

PBX Type: Determine if your PBX system is traditional (analog), digital, or IP-based.
Compatibility: Check if your PBX system is compatible with Snom phones. Most modern IP-PBX systems are, but it’s good to confirm.
Network Infrastructure: Ensure your network can handle the additional VoIP traffic. You might need to upgrade your network hardware or increase bandwidth.

Step 2: Gather Necessary Equipment and Information: To integrate Snom phones with your PBX system, you’ll need:

Snom Phones: Ensure you have the correct model and firmware version.
SIP Credentials: Gather the SIP (Session Initiation Protocol) credentials from your PBX system, including the SIP server address, username, and password.
Network Access: Ensure the phones and PBX are on the same network or can communicate across networks.

Step 3: Configure Network Settings: Ensure your network is configured to support VoIP traffic:

QoS Settings: Implement Quality of Service (QoS) settings on your router to prioritize VoIP traffic.
VLANs: Use Virtual LANs (VLANs) to separate voice and data traffic, reducing congestion and improving call quality.

Step 4: Configure Your Snom Phones

Access the Web Interface:
- Connect your Snom phone to the network and power it on.
- Find the phone’s IP address by navigating to the network settings on the phone’s menu.
- Enter the IP address in a web browser to access the phone’s web interface.
Enter SIP Credentials:
- Log in to the web interface (default credentials are usually admin/admin).
- Navigate to the “Identity” tab and select an available identity (usually Identity 1).
- Enter the SIP server address, username, and password provided by your PBX system.
- Save the settings and reboot the phone if necessary.
Advanced Configuration:
- Configure additional settings such as voicemail, call forwarding, and DND (Do Not Disturb) according to your needs.
- Adjust codecs to match those supported by your PBX system for optimal call quality.

Step 5: Test the Integration: Once the phones are configured, it’s time to test the integration:

Make Test Calls: Make internal and external calls to ensure connectivity and call quality.
Feature Testing: Verify that all configured features (voicemail, call forwarding, etc.) are working correctly.
Monitor Performance: Observe the call quality and network performance. Address any issues like echo, delay, or dropped calls promptly.

Step 6: Train Your Staff: Provide training for your staff to help them get accustomed to the new Snom phones:

Basic Usage: Teach them how to make and receive calls, transfer calls, and use voicemail.
Advanced Features: Explain how to use advanced features like call forwarding, conference calling, and DND.
Troubleshooting: Provide basic troubleshooting steps for common issues.

Step 7: Monitor and Optimize: After integration, continuously monitor the system’s performance:

Regular Checks: Periodically check for firmware updates for your Snom phones and apply them to ensure optimal performance and security.
Feedback: Gather feedback from users about call quality and functionality.
Optimization: Adjust network settings, PBX configurations, and phone settings as needed to maintain high performance.

If you are unsure which Snom Phones will work with which PBX Partner, you can view a compatibility chart here. Snom also has other resources available such as this PBX Phone System Guide.

Integrating Snom phones with your existing PBX system can significantly enhance your business communication capabilities. By following these steps, you can ensure a smooth and efficient transition, leveraging the advanced features and superior call quality that Snom phones offer. If you have any questions or comments you can leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

Q&A: Exploring the Series of Cisco Corded Phones

June 5, 2024 by jstewart

Regarding reliable and feature-rich corded phones for businesses, Cisco offers a variety of series tailored to meet different needs. Among these, the Cisco 6800 Series stands out for its balance of functionality and cost-effectiveness. Let’s take a closer look at what the 6800, 7800, and 8800 Series offer. We will fill you in on the most popular phones within each series. This will allow you to choose which series will best suit your needs and if you need any more direction, please reach out to us at VoIP Supply!

Cisco 6800 Series:

The Cisco 6800 Series is designed to provide essential VoIP features with a user-friendly interface, making it an ideal choice for small to medium-sized businesses. The 6800 is the perfect mid-range solution with its balance between performance and affordability, making it a popular choice for businesses looking to upgrade their communication infrastructure without breaking the bank.

HD Audio: Ensures clear voice quality, making every call crisp and understandable.
Gigabit Ethernet Integration: Facilitates high-speed network connections, which is crucial for busy office environments.
Ease of Use: Intuitive interface and simple navigation reduce the learning curve for new users.
Energy Efficient: Complies with Energy Star standards, helping businesses reduce their environmental footprint.

Popular models include:

Cisco 7800 Series:

The 7800 Series is a great solution for businesses that need dependable, high-quality communication devices. These phones provide more advanced features than the 6800 Series but at a higher cost, offering a middle ground between the 6800 and 8800 Series.

Wideband Audio: Ensures high-quality voice communication with clarity.
Large Grayscale Display: Provides easy navigation and readability.
Multiple Line Support: Ideal for busy environments requiring several lines.
Energy Efficient: Meets Energy Star standards for reduced power consumption.
Enhanced Security: Supports secure boot and encrypted communications.

Popular models include:

Cisco 8800 Series:

The 8800 Series is designed for high-end users and offers advanced features which are ideal for businesses that require top-tier performance and plenty of functionality. These phones are ideal for executive offices and scenarios where premium communication tools are essential.

HD Video Calling: Supports high-definition video for improved communication.
Large Color Display: Offers a vibrant, user-friendly interface.
Bluetooth Connectivity: Allows for wireless headsets and device pairing.
USB Ports: Enables easy connection of accessories and mobile device charging.
Advanced Audio: Features noise reduction and echo cancellation for superior call quality.

Popular models include:

Cisco’s latest series of phones is the 9800 Series, designed for premium users and offers the best in terms of performance and features. These phones are equipped with high-definition video calling, Bluetooth connectivity, large color displays, and more advanced capabilities. They are perfect for executive offices and scenarios where top-of-the-line communication tools are essential, providing the highest level of functionality. See the phones that are available now and the models that are coming soon!

The Cisco 6800 Series corded phones are a perfect mid-range option, offering a blend of essential features, ease of use, and cost-efficiency. Meanwhile, the 7800 Series serves those requiring more advanced features and the 8800 Series caters to high-end needs.

Choosing the right Cisco phone series depends on your specific business requirements, but with options ranging from basic to premium, Cisco has a solution to fit every need and the experts at VoIP Supply can help you choose the right fit for you and your business or your customers. Chat with us today at www.voipsupply.com or call 1-800-398-8647.

Q&A: How Patton Electronics Supports Digital Transformation in Healthcare

Did You Know: Top 5 Features of the Snom 900 Series That Improve Business Productivity

Watch Now: 2024 June VoIP News Update

How To: Choose the Right Outdoor Emergency Device with Enhanced Weather Protection

SIP Chats: Ryan Zoehner of Algo Solutions – New 8450 IP Console, Alyssa’s Law, and More!

Q&A: Common Inquiries on Popular Yealink Products

Did You Know: 10 Reasons Why Your Business Should Switch to 3CX

Grandstream GWN7603 WiFi Access Point Product Feature Video

How to Integrate Snom Phones with Your Existing PBX System

Step 1: Assess Your Current PBX System: Before starting the integration, it’s crucial to understand your existing PBX system’s specifications and capabilities. Identify the following:

Step 2: Gather Necessary Equipment and Information: To integrate Snom phones with your PBX system, you’ll need:

Step 3: Configure Network Settings: Ensure your network is configured to support VoIP traffic:

Step 4: Configure Your Snom Phones

Step 5: Test the Integration: Once the phones are configured, it’s time to test the integration:

Step 6: Train Your Staff: Provide training for your staff to help them get accustomed to the new Snom phones:

Step 7: Monitor and Optimize: After integration, continuously monitor the system’s performance:

Q&A: Exploring the Series of Cisco Corded Phones

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