3CX | The Perfect NEC Replacement: A Complete UC Solution Webinar | July 2024

July 23, 2024 by Steve Lopian

Businesses needing to replace their NEC solution has become a hot topic as of late. Watch our latest webinar, co-hosted with 3CX, to discover cost savings and enhanced communication with 3CX!

Aside from the cost savings and advanced features, you can also expect a seamless transition to 3CX’s cutting-edge UC platform. During the webinar, you will also learn about everything 3CX has to offer and how it can accommodate your business needs no matter the size.

Are you looking to move to 3CX? Have you already made the transition? Let us know in the comments below!

Q&A: What Ports are Typically on a VoIP Phone and What Do They Do?

July 18, 2024 by jstewart
Q&A: What Ports are Typically on a VoIP Phone and What Do They Do?

VoIP (Voice over Internet Protocol) phones have become essential in modern workplaces. But have you ever wondered about the different ports on a VoIP phone and what they do? Let’s dive into this topic and explore the typical ports on a VoIP phone and their functionalities.

1. Ethernet Port

Function: The Ethernet port is the lifeline of a VoIP phone. It connects the phone to the network, enabling it to communicate over the internet. Most VoIP phones have two Ethernet ports—one for connecting to the LAN (Local Area Network) and another for connecting a computer, allowing for a single network cable to serve both devices.

Key Points:

  • LAN Port: Connects the phone to the internet via a router or switch.
  • PC Port: Allows a computer to connect to the network through the phone, often simplifying cable management on desks.

2. Power Port

Function: This port is used to connect the phone to a power source. However, many modern VoIP phones support Power over Ethernet (PoE), which allows the Ethernet cable to deliver both data and power to the phone, eliminating the need for a separate power adapter.

Key Points:

  • Traditional Power Adapter: For phones without PoE capability.
  • PoE: Simplifies installation by reducing the number of cables required.

3. Handset Port (RJ-9)

Function: The RJ-9 port connects the handset to the phone. This port is crucial for traditional phone functionality, allowing users to pick up and answer calls using the handset.

Key Points:

  • Typically located on the side or back of the phone.
  • Standard connection for the phone handset.

4. Headset Port (RJ-9 or 3.5mm)

Function: This port allows users to connect a headset, which is particularly useful for call center employees or anyone who spends a lot of time on the phone. Some phones may use the same RJ-9 port for both the handset and headset, while others have a dedicated port.

Key Points:

  • RJ-9: Often used for wired headsets.
  • 3.5mm Jack: Some phones provide a standard headphone jack for headsets.

5. USB Port

Function: The USB port on a VoIP phone can serve multiple purposes, such as connecting a USB headset, charging a device, or even connecting to Wi-Fi adapters or Bluetooth dongles for wireless functionality.

Key Points:

  • Adds versatility to the phone.
  • Supports a range of USB peripherals.

6. Expansion Module Port

Function: This port is used to connect expansion modules, also known as sidecars, which provide additional programmable keys for functions like speed dialing, monitoring other extensions, or accessing additional phone features.

Key Points:

  • Enhances phone functionality for power users.
  • Common in receptionist or executive phones.

7. AUX Port

Function: The auxiliary (AUX) port can be used for various auxiliary devices, such as external paging systems or door-opening systems. It adds another layer of integration for specialized applications.

Key Points:

  • Provides additional connectivity options.
  • Supports integration with other office systems.

Understanding the different ports on a VoIP phone can help you make better use of your device and optimize your office setup. From Ethernet and power ports to handset and USB connections, each port plays a vital role in ensuring seamless communication. Whether you’re setting up a new VoIP phone or troubleshooting an existing one, knowing what each port does is crucial for efficient operation.If you have any questions or comments, we are here to help! You can leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

Grandstream WP816 & WP826 WiFi Phones Product Feature Video

July 16, 2024 by Steve Lopian

Our product feature video for the new Grandstream WP816 & WP826 WiFi IP phones is out now! We were very excited to get our hands on these two new additions to the Grandstream line of WiFi products. As you can see from watching the video, there are several differences between these two phones, but they both are loaded with features.

One thing to notice is the size difference. While the WP816 offers a 1.77-inch color LCD display, the WP826 gives you a bigger option with a 2.4-inch color LCD display. Aside from the difference in screen size, you will also notice a difference in talk time, SIP lines, standby time, and soft keys.

So depending on what you need, Grandstream has covered all bases with both of these models. For some who do not need every bell and whistle, the entry-level WP816 has just enough functions to hold its own. Whether you’re looking for a phone upgrade in healthcare, retail, or warehouse. These new WiFi phones from Grandstream have you covered!

Have you had a chance to use the new Granstream WP816 or WP826 WiFi phones? Let us know what you think in the comments below!

Did You Know VoIP Phones Enable Businesses to Have a Global Presence with Local Numbers from Different Countries?

Did You Know VoIP Phones Enable Businesses to Have a Global Presence with Local Numbers from Different Countries?

Maintaining a global presence is more crucial than ever for businesses aiming to expand their reach and serve international customers. Establishing a local presence in different countries traditionally meant setting up physical offices, a costly and time-consuming endeavor. However, with technological advancements, specifically Voice over Internet Protocol (VoIP), businesses can now achieve a global footprint without hefty overheads. One of the standout features of VoIP technology is the ability to have local phone numbers from different countries, simplifying communication and enhancing customer trust. In this blog, we will review the benefits and steps to take to boost your business with a global presence with VoIP technology!

What is VoIP?

VoIP, or Voice over Internet Protocol, is a technology that allows voice calls to be made using an internet connection instead of a traditional phone line. This innovation has revolutionized the way businesses communicate by offering greater flexibility, cost savings, and a host of advanced features that traditional phone systems can’t match.

The Power of Local Numbers

One of the most significant advantages of VoIP for businesses is the ability to use local phone numbers from various countries, irrespective of the company’s physical location. Here’s how this feature can benefit your business:

1. Enhanced Customer Trust and Credibility

When customers see a local number, they are more likely to trust and engage with the business. Local numbers create a sense of familiarity and reliability, making customers feel that they are dealing with a local entity rather than an overseas company. This can be particularly advantageous for customer service and sales calls.

2. Cost Savings

International calling rates can be prohibitively expensive with traditional phone systems. VoIP, on the other hand, uses the internet to route calls, significantly reducing costs. Businesses can save a substantial amount on international calls, allowing them to allocate resources to other critical areas.

3. Improved Accessibility

Having local numbers means that customers can reach your business easily and without incurring international calling charges. This improved accessibility can enhance customer satisfaction and foster better relationships. Moreover, it ensures that your business is reachable across different time zones, providing round-the-clock availability.

4. Scalability

VoIP systems are highly scalable. As your business grows and enters new markets, you can easily add more local numbers from different countries. This flexibility allows your communication infrastructure to grow in tandem with your business, without the need for significant investment in new hardware or infrastructure.

5. Professional Image

Using local numbers for your international operations helps in portraying a professional image. It shows that your business is serious about serving customers in different regions and is committed to providing them with the best possible service.

How to Get Started

Getting started with VoIP and local numbers is straightforward. Here are a few steps to guide you:

  1. Choose a VoIP Provider: Select a reputable VoIP service provider that offers local numbers in the countries you wish to target. Compare features, pricing, and customer reviews to make an informed decision. 

Let a VoIP Supply Expert Help You Today!

  1. Set Up Your System: Once you’ve chosen a provider, setting up your VoIP system is relatively easy. Most providers offer user-friendly interfaces and support to help you get started quickly.
  2. Assign Local Numbers: Work with your provider to assign local numbers in the desired countries. Ensure these numbers are prominently displayed on your website, marketing materials, and customer service channels.
  3. Integrate with CRM Systems: To maximize efficiency, integrate your VoIP system with your Customer Relationship Management (CRM) software. This integration can help streamline operations and provide better customer insights.

VoIP technology, with its ability to provide local numbers from different countries, is a game-changer for businesses looking to establish a global presence. By enhancing customer trust, reducing costs, and improving accessibility, VoIP enables businesses to compete on a global scale without traditional barriers. Embracing this technology can open up new opportunities and pave the way for international growth and success. 

If you have any questions or comments leave them below, chat with one of our VoIP experts at www.voipsupply.com, or call us at 1-800-398-8647. 

How to Choose the Best Tone Commander Made-in-America Device for Any Environment

July 8, 2024 by jstewart
How to Choose the Best Tone Commander Made-in-America Device for Any Environment

At VoIP Supply, we pride ourselves on providing top-quality communication devices that meet the highest reliability, security, and versatility standards. A Patton company, Tone Commander, a leading American manufacturer, offers a range of military-grade IP phones and secure SIP phones designed to perform in the most demanding environments. In this blog, we’ll help you choose the best Tone Commander device for your needs, focusing on its standout features and the advantages of its Made-in-America quality!

Why Buy Tone Commander?

Tone Commander devices are renowned for their robust construction, advanced security features, and exceptional performance. Manufactured in the USA, these devices adhere to strict quality control standards, ensuring durability and reliability. Let’s explore the options available and find the perfect fit for your environment.

1. The Tone Commander 4101 Military-Grade IP Phone is best for high-security corporate environments, government offices, and military bases. This military-grade IP phone offers unparalleled security and resilience, making it ideal for environments where secure communication is paramount.

Key Features:

  • Military-Grade Construction: Built to withstand harsh conditions and heavy use.
  • Advanced Security: Supports encryption and secure communication protocols to protect sensitive information.
  • Versatility: Suitable for both desk and wall mounting, offering flexible installation options.

2. The Tone Commander 7800 and 7810 Military-Grade IP Phones are most suitable for versatile environments requiring robust and secure communication such as emergency response centers, industrial settings, and corporate offices with high communication needs. These phones offer a blend of durability, advanced features, and user-friendly interfaces.

Key Features:

  • Durability: Rugged design to endure challenging conditions.
  • Enhanced Audio Quality: Superior sound clarity for effective communication.
  • Flexibility: Multiple mounting options and compatibility with various network configurations.

3. The Tone Commander 7010 Secure SIP Phone is ideal for secure and confidential communication in any setting where confidentiality and security are crucial. This device offers robust encryption and advanced security features to protect all communications. This would work well in financial institutions, healthcare facilities, and legal offices.

Key Features:

  • Secure Communication: Supports the latest encryption standards for secure SIP communication.
  • User-Friendly Interface: Intuitive design for ease of use.
  • Made in America: High-quality manufacturing standards ensure reliability and longevity.

Choosing the right Tone Commander device depends on your specific needs and environment. Whether you require the military-grade robustness of the 4101, the versatility of the 7800 and 7810 series, or the secure communication capabilities of the 7010, Tone Commander offers a Made-in-America solution that guarantees reliability, security, and top-notch performance. 

At VoIP Supply, we are here to help you find the perfect communication device to meet your requirements. Contact our expert team today to learn more! Call us at 1-800-398-9647 or chat with us at www.voipsupply.com.

Q&A: How Patton Electronics Supports Digital Transformation in Healthcare

July 3, 2024 by jstewart
How Patton Electronics Supports Digital Transformation in Healthcare

The healthcare sector utilizes advanced technologies to improve patient care and boost operational efficiency. Whether it be hospitals, clinics, specialized medical centers, or others, Patton Electronics continuously provides innovative solutions that address the unique challenges of healthcare facilities. Learn a few ways that Patton Electronics supports digital transformation in healthcare and how their technology has made a significant impact as we break down a couple of their impressive case studies. Patton might be the ideal choice for your healthcare project, and VoIP Supply can assist you in determining if it’s a suitable match!

  • With its secure networking solutions, you can protect sensitive patient data and ensure compliance with healthcare regulations like HIPAA.
  • Patton’s networking equipment supports remote patient monitoring systems, enabling real-time health data transmission and improving patient care management.
  • Their high-performance networking infrastructure supports telemedicine applications, allowing for remote consultations and expanding access to healthcare services.

Baptist Miami Hospital: Enhancing Surgical Procedures with FiberPlex:

The Baptist Miami Hospital needed a reliable solution to deliver live viewing and studio production of surgical procedures. This capability is essential for training, consultations, and enhancing surgical outcomes.

Patton’s FiberPlex technology provides a robust fiber-optic solution that supports high-quality video and audio transmission. This setup allows real-time viewing of surgeries without latency or quality degradation, ensuring that medical professionals can make timely and informed decisions.

By implementing FiberPlex, the hospital improved its surgical training programs and enabled better collaboration among medical teams. This technology ensures that critical information is conveyed accurately and promptly, ultimately leading to better patient outcomes.

Digital Signage in Healthcare: Overcoming Infrastructure Challenges:

Deploying digital signs in healthcare facilities is often hindered by the high costs of infrastructure and ongoing operational expenses. These signs are vital for communication, wayfinding, and patient engagement but require persistent network connectivity and power.

Patton’s Power over Ethernet (PoE) Extenders offer a cost-effective solution by delivering Ethernet and power over distances up to 3,300 feet using existing copper twisted-pair wiring. This eliminates the need for expensive electrical installations and reduces operational expenses.

Healthcare facilities can now deploy digital signage in previously inaccessible areas, enhancing communication and engagement without significant infrastructure investments. Patton’s PoE Extenders ensure that digital signs remain connected and powered, providing a reliable and scalable solution for modern healthcare environments.

By providing innovative solutions like FiberPlex for surgical procedures and PoE Extenders for digital signage, Patton helps healthcare facilities overcome significant challenges through their advanced technologies to enhance operational efficiency, improve patient care, and support the ongoing digital evolution in the healthcare sector. Call the experts at VoIP Supply at 1-800-398-8647 or chat with us at voipsupply.com for more information!

Did You Know: Top 5 Features of the Snom 900 Series That Improve Business Productivity

July 1, 2024 by jstewart
Top 5 Features of the Snom 900 Series That Improve Business Productivity

The Snom M900 DECT Multi-cell Base Station is perfect for businesses of any size, whether you’re a solo operator needing just one base station or a large-scale operation, requiring thousands of devices. The experts at VoIP Supply bring you a short blog today, outlining the top five features of the Snom 900 Series that prove this to be a highly regarded solution to improve business productivity. Let’s check it out!

1. Constant Availability and Maintenance

The M900 base station’s integrated DECT manager ensures constant availability and seamless handover of calls. It is essential for businesses with multiple floors or buildings, allowing employees to move freely without worrying about dropped calls or interruptions. Whether you are in a small office or a large hospital, the seamless handover capability ensures continuous and reliable communication. Additionally, each base station can wirelessly deliver software updates to connected handsets, significantly reducing the IT department’s workload.

2. Extreme Scalability

The M900 base station supports up to 1,000 base stations and 4,000 handsets, and supports up to 100 repeaters in a multicell setup, making it suitable for businesses of any size. This flexibility means that as your business grows, your communication infrastructure can easily expand to meet increasing demands. The ability to scale without major additional investment in new hardware is a significant productivity booster. The M900 is even compatible with the M700 running the same version if that is part of your existing setup.

Compatible handsets include the:

The Snom M5 is the compatible DECT Repeater.

3. Enhanced Security with TLS Encryption

Security is always imperative to consider. The M900 base station incorporates TLS encryption to safeguard communication. This high level of security ensures that sensitive business information remains protected from potential breaches.

4. Versatile Installation and Deployment Options

The M900 base station is wall and ceiling-mountable. This ensures that the base station can be optimally placed to provide the best coverage and performance. Some deployment options include office areas, shop floors, exhibition halls, underground garages, and outdoors. See the Deployment Guide for more information.

5. Robust Outdoor Capabilities with the M900 Outdoor DECT Base Station

For businesses with outdoor operations, the Snom M900 Outdoor DECT Multi-cell Base Station is the ideal choice. It is designed to withstand various environmental conditions with its IP55-rated housing that is UV, impact-resistant, and water-protected. The M900 Outdoor can operate in a wide temperature range and offers a coverage range of up to 300 meters outdoors (without obstructions). The compatible handsets include the Snom M25, Snom M30, Snom M65, Snom M70, Snom M80, Snom M85, and the Snom M90. The Snom M5 is the compatible DECT Repeater.

The Snom 900 Series is tailored to boost your business’s productivity with seamless handover, extreme scalability, efficient maintenance, enhanced security, versatile installation options, and more. You can streamline your operations by investing in this advanced technology from the trusted brand, Snom. You can purchase the Snom 900 Series at VoIP Supply as we are always here to help you build the perfect solution! Call us at 1-800-398-8647 or chat with us at voipsupply.com.

Watch Now: 2024 June VoIP News Update

June 26, 2024 by Steve Lopian

Who’s ready for their monthly dose of VoIP News? This month, we’ll be covering Provisioning by VoIP Supply and how it can take your business to the next level. Our provisioning and fulfillment services offer a wealth of helpful services like inventory management, advanced API, blind shipping, marketing materials, and so much more! If you’re interested in letting us help increase your reach and you grow your business then reach out to one of our VoIP Experts after you finish the video!

Another great bit of information covered in the June VoIP News Update is the upgrades that are coming soon to the Yealink MP Series of Microsoft Teams phones! These new upgrades will feature a new chipset and the ability to run on Android 13! How cool is that? Make sure you keep an eye out for these new additions to the Yealink Microsoft Teams portfolio in the coming months!

As always, thanks for watching, and let us know in the comments below if you have any questions about Provisioning by VoIP Supply or the coming soon updates to the Yealink MP Series!

How To: Choose the Right Outdoor Emergency Device with Enhanced Weather Protection

June 25, 2024 by jstewart
How To: Choose the Right Outdoor Emergency Device with Enhanced Weather Protection

When selecting an outdoor emergency device, how do you know which features to consider that ensure reliability, durability, and usability in harsh weather conditions? Let’s explore three top-notch products from Viking Electronics that offer enhanced weather protection and other key features: the Viking Red Analog Emergency Phone E-1600A-EWP, the Viking Analog Stainless Steel Emergency Phone E-1600-30A-EWP, and the Viking Intercom Sub Station K-1770-IP-EWP. Let VoIP Supply lead you to the right solution for your environment!

Not only will you need to consider the weatherproof design of each phone or intercom, but you will also need to consider the location in which they will be installed, the potential users of each device, and the installation and maintenance processes. Take a look at the key features below, which will give you a better understanding of the devices themselves and help you decide.

Viking Red Analog Emergency Phone with Enhanced Weather Protection (E-1600A-EWP)

Key Features:

  • Enhanced Weather Protection: Designed to withstand harsh outdoor conditions, ensuring reliability in all weather.
  • High Visibility: Bright red color for easy location during emergencies.
  • Large Button: Easy-to-press button, even with gloves on.
  • Clear Communication: Supports a range of communication protocols for dependable connectivity.
  • Easy Installation: Simple to install, suitable for various outdoor locations.
  • Minimal Maintenance: Requires little upkeep, ensuring long-term usability.

Viking Analog Stainless Steel Emergency Phone with Enhanced Weather Protection (E-1600-30A-EWP)

Key Features:

  • Enhanced Weather Protection: Built to endure extreme weather conditions, providing consistent performance.
  • Durable Construction: Made of stainless steel, offering high resistance to corrosion and physical damage.
  • Sleek Design: Modern and attractive appearance, suitable for contemporary infrastructures.
  • Intuitive Interface: User-friendly design with a clear, easy-to-use interface.
  • Advanced Analog Technology: Ensures clear voice transmission and reliable connectivity.
  • Simple Installation: Straightforward setup process.
  • Low Maintenance: Stainless steel material requires minimal maintenance.

Viking Intercom Sub Station with Enhanced Weather Protection (K-1770-IP-EWP)

Key Features:

  • Enhanced Weather Protection: Engineered to perform reliably in various weather conditions.
  • Sturdy Construction: Built for durability and long-lasting use.
  • Clear Interface: Designed for ease of use, ensuring accessibility during emergencies.
  • IP Technology: Provides advanced communication capabilities and seamless integration with modern security systems.
  • Visible Design: Ensures that users can quickly and easily operate the device in an emergency.
  • Easy Integration: Compatible with existing security and communication systems.
  • Effortless Installation: Simple to install and configure.

By carefully evaluating these features and considerations, you can select the ideal outdoor emergency device with enhanced weather protection to meet your needs. As always, the experts at VoIP Supply can guide you through the buying process. Comment below if you have any questions, call us today at 1-800-398-8647 or chat with us at voipsupply.com!

SIP Chats: Ryan Zoehner of Algo Solutions – New 8450 IP Console, Alyssa’s Law, and More!

June 24, 2024 by Steve Lopian

Our latest episode of SIP Chats is out now! In this episode, we’re excited to bring back one of our favorite guests, Ryan Zoehner of Algo Solutions! This time, Ryan brings a wealth of information on brand-new releases from Algo including their new 8450 IP Console.

Brian and Ryan also discuss important topics like Alyssa’s Law, what you need to do to comply, and how Algo can help this their array of products like panic buttons, IP digital displays, and more!

So tune in for all of the latest Algo news, straight from the source! If you’re currently using Algo products, or are in the market for a new IP paging system, then you’re not going to want to miss this episode of SIP Chats!

Are you currently using Algo products? Let us know what you think in the comments below!

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