CyberData is Now Certified with Zoom Phone!

January 29, 2021 by Ying-Hui Chen

Exciting news! CyberData, a leading provider of IP paging, mass notification and secure access control devices, announced recently that their VoIP equipment is now certified with Zoom Phone, a popular platform for video, phone, meeting, and chat. 

5 Benefits of Using Zoom Phone with CyberData

  1. Zoom does not charge for seat licenses. 
  2. Design with security in mind: TLS 1.2 and SRTP
  3. Specifically designed for businesses looking to add the features of a VoIP phone system
  4. Easy to use, set up, and manage
  5. Zoom’s Cloud Phone system includes traditional PBX features that allows your team to interact in new and dynamic ways

Check out these CyberData Solutions:

Learn more about Zoom Phone here.

Learn more about Cyberdata solutions here.

Contact one of our VoIP experts at 1-800-398-8647 to learn more!

3 Key VoIP Reseller Updates You Can’t Miss Out On

If you only have a few minutes free time today to read one post, make it this one! We put together 3 key reseller updates for our busy partners like you to help them stay on top of VoIP. Let’s get to it!

Download our webinar presentation slides here.

  1. New VoIP Products You Need to Watch Out for
  • Yealink MP54 Microsoft Phone: an Android 9-based IP Phone with a dedicated Teams button. 
  • Grandstream UCM6300 IP PBX: a flexible PBX that supports desktop (WebRTC), mobile (Wave app), SIP video conferencing endpoints, IP phones 
  • Fanvil PA3 Paging Gateway: the latest paging gateway from Fanvil that allows users to transmit the public announcements via broadcast for installations in schools, office buildings, and malls
  1. VoIP News You Need to Know

Snom SIP Phones are Now Certified with Cisco BroadWorks!

Snom SIP Desk Phone Series: 

  • D785 SIP Color Desk Phone 
  • D735 SIP Color Desk Phone 
  • D717 SIP Color Desk Phone 
  • D120 SIP Desk Phone Snom 

SMB Workplace Mobility Series: 

  • M100 KLE SIP DECT 4-Line Base Station 
  • M10 KLE SIP DECT Cordless 4-Line Handset 
  • M10R KLE SIP DECT Cordless 4-Line Rugged Handset 
  • M18 KLE SIP DECT Cordless 4-Line Deskset 

Snom Enterprise Multi-Cell Mobility Series: 

  • M900 DECT Multi-Cell Base Station 
  • M90 Antibacterial DECT Handset 
  • M80 Ruggedized DECT Handset 
  • M70 Office DECT Handset 

Snom Conference Solutions: 

  • C620 SIP Wireless Conference Phone
  1. What’s hot in the VoIP industry now?

Now is the time to sell hosted service! 

  • Multiple service providers – VoIP Supply has partnered with the most trusted service providers that line up with our core values and customer satisfaction. We will present you with numerous proposals and guide you towards the perfect solution. 
  • Expert Guidance – Our VoIP Solutions Specialists are trained by multiple service providers to choose the best solution for you. 
  • Relationships with Trusted Providers – Leveraging our relationships with our providers, we are able to provide the money-back guarantee to ensure you get the best solution and experience!

Don’t forget to also check out our white labeling options that allow you to customize your IP phones!

Are you ready to expand your business and explore more business opportunities? Contact one of our VoIP experts today at 1-800-398-8647 and we will be happy to assist you with anything VoIP!

RingCentral and Logitech Partnered to Improve Virtual Team Collaboration

January 27, 2021 by Ying-Hui Chen

RingCentral and Logitech recently announced a new partnership to improve team collaboration during video conferencing!

 

All Logitech’s Rally hardware now comes preloaded with the RingCentral Rooms video conferencing software. This partnership is expected to be rolled out within the next six months. A beta version will be available for customers in March 2021. 

Logitech Rally Hardware Now Comes with RingCentral Rooms Software

RingCentral Rooms is Ringcentral’s video meeting platform designed with flexible hardware options. The system works with multiple hardware options from popular manufacturers including Poly (Poycom), Aver, and more. See some of the essential features:

  • Instant join
  • Direct sharing
  • Device management
  • Dual screen support
  • Enterprise-grade security
  • Real time and historical analytic

Already compatible with a variety of other systems, including Microsoft Teams and Zoom, Logitech Rally hardware now also comes with preloaded RingCentral Rooms software, which will make it more competitive in the remote working solutions market. The latest additions to the Rally family include:

  • Rally Bar Mini: for smaller rooms 
  • Rally Bar: for mid-sized rooms 
  • Logitech RoomMate: for large meeting rooms

We are excited to see how our customers benefit from this new partnership between RingCentral and Logitech! Visit our web pages to learn more about Logitech solutions and RingCentral service

Snom SIP Phones are Now Certified with Cisco BroadWorks!

January 26, 2021 by Ying-Hui Chen
snom-interop-broadworks-c620

Exciting News! Snom recently announced their new certification of the D7XX Series, SMB DECT Mobility Series, Enterprise Mobility Series, and C620 Conference Phone on Cisco BroadWorks, a learning cloud businesses communication solution provider.

Being an authorized distributor, VoIP Supply is proud to partner with Snom and love their products. We are looking forward to providing more of their flexible and reliable SIP products to our customers. 

This new integration will ensure rapid, easily-managed deployments on the BroadWorks platform with the latest Snom SIP phones. Comprehensive tests for interoperability cover the following SIP desk phones, DECT Workplace Mobility, and Conference phones:

Snom SIP Desk Phone Series: 

Snom SMB Workplace Mobility Series: 

Snom Enterprise Multi-Cell Mobility Series: 

Snom Conference Solutions:

Why Snom SIP Phones?

Snom phones are Cost-effective solutions for small to enterprise businesses. Snom Americas backs their suite of products with North American-based sales, technical and support teams, as well as industry-leading three-year warranties. 

Don’t forget to take advantage of their latest Trade-In Rebates! See details here.

Visit our website to learn more about the Snom D7XX Series, M100 SMB DECT Solution, M900 Enterprise Mobility Solution, and C620 Conference phone.

Read the full press release here.

3CX Solution Overview with 5 Selling Strategies

January 22, 2021 by Ying-Hui Chen

Every month we co-host a webinar with 3CX to talk about the 3CX product updates, latest news, and selling tips and tricks. This month, we focused on sharing the selling strategies that will help our resellers to increase their 3CX sales.

Snom also joined us in the webinar to talk about their latest SIP solutions, product advantages, Trade-in Rebate program and more. Don’t miss out! 

Download Snom’s presentation slides here to learn more.

Download 3CX’s presentation slides here.

3CX Webinar Recap: 5 Selling Strategies to Increase your 3CX Sales

3CX solution is built for mid-market to enterprise customers. This fully scalable phone system comes with free licenses for small customers and it can be used across all industries. Focusing on these 5 selling strategies to increase your 3CX sales:

  1. Feature-Rich Solutions

3CX solutions are packed with important features. Each edition has its own unique features that will tailor to your customers’ needs.

  • Standard edition
    • Voicemail
    • Transfers
    • Mobile Apps
    • IVR
    • Directory
    • Auto-provisioning
    • Click2Call
    • Call Logging
  • Professional edition
    • Call Recording
    • Call Queues
    • Call Flow Design
    • CRM Integration
    • Reports
    • Contact Center
    • Custom FQDN/ SMTP
    • Wallboard/ Switchboard
  • Enterprise Edition
    • Custom IP Phone logo
    • Failover
    • Skills based routing
    • Advanced Contact Center
  1. Unbeatable Price

3CX provides great solutions at lower pricing! The pricing is based on the number of simultaneous calls. 

  • Unlimited users
  • From FREE for unlimited extensions
  • Employees on the road/at home call free
  1. Easy to Deploy
  • Deploy in Cloud with PBX Express in Google, Amazon or Azure
  • Install on-premise on Mini PC or Virtualize on an existing server
  • Choose Linux or Windows to suit your engineer’s experience
  • Auto configuration of phones & SIP Trunks
  1. Simple to Use
  • Easily Add & Manage Extensions
  • 3CX can manage bundled OS
  • 3CX Updates and upgrades can be deployed automatically
  • Phone configuration and firmwares are tested by 3CX
  1. A Complete UC Solution
  • Android and iOS apps
  • Web/Windows/Mac Communications Client
  • Corporate Chat
  • Browser based video conferencing for all users

Ready to learn more? Visit our website or give us a call at 1-800-398-8647 today!

Sangoma Switchvox 7.6.2 is Now Available!

Sangoma is excited to announce that Switchvox 7.6.2 is now available for on-premise Switchvox customers!

What’s New with Switchvox 7.6.2?

There are two major updates in the Switchvox 7.6.2 version:

  1. Sangoma Connect Mobile: This release delivers Sangoma Connect Mobile, our next generation mobile softphone, to your on-premise Switchvox customers. The iOS and Android apps feature:
  • Blind and assisted transfer
  • 3-way calling
  • Contacts and a Quickdial list that includes BLF
  • Call History
  • and more

When Switchvox is updated to version 7.6.2, Switchvox Mobile Softphone users will not be disrupted. 

  1. Language Support

The 7.3.2 version now supports more languages, helping you deploy Switchvox in more regions globally.

In addition to these sound packs that have been updated in 7.6.2., these following Language options are available:

  • English (United States)
  • English (United Kingdom)
  • EspaĂąol (EspaĂąa)
  • EspaĂąol (MĂŠxico)
  • Italiano (Italia)
  • Deutsch (Deutschland)
  • Français (France)

The language setting can be set by each User or Admin in the “My Account” section of their Switchvox Web UI. This will update the language for the Switchboard, as well as the main Web UI. 

Learn more details here! 

Learn about Switchvox products here.

Get these Poly Refurbished Phones before they are gone

January 20, 2021 by Youleidy Vega

If you need office phones or conference phones, now is the time to grab them while they are here. We have a selection of used, quality phones offered through our Refresh line, but quantities are limited and change on a daily basis. Take a look at some of the models we have available below, or take a look at our catalog here. 

Polycom VVX 401

The Polycom VVX 401 is a 12-line HD Voice IP Phone for the professional user. It has a 3.5 inch color display and built-in PoE. With support for up to 12 lines, the VVX 401 is great for users who handle a moderate number of calls. The VVX 401 is a multimedia phone that allows for integration with third party applications. 

VVX 401 Features at a glance: 

  • 3.5″ TFT (320 x 240)
  • 12 lines or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX410 )
  • Asian character support
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • 4-way navigation cluster with center “select” key
  • Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)

Polycom VVX 501

The Refurbished VVX 501 is another great option for office users of remote employees. Suitable for small to medium businesses as well as enterprises, the VVX 501 is a touch-screen phone with a 3.5 inch LCD display that handles up to 12 SIP lines. 

The VVX 501  can also be used with third party applications such as calendars and corporate directories. 

VVX 501 Features at a glance: 

  • Gesture-based, multitouch-capable, capacitive touchscreen
  • 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
  • Streaming media video playback
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard
  • Voicemail and video mail support
  • Dual USB ports (2.0 compliant) for media and storage applications
  • Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone
  • Dedicated RJ9 Headset Port
  • Dual 10/100/1000 Ethernet port with PoE Support

Polycom Trio 8800

The Trio 8800 is for the large conference room that needs a robust and high-performing conference phone. It has a 5-inch color lCD display with capacitive touch. The user interface is easy to use and has a wide variety of language options. With the Trio 8800, you can collaborate using audio, video or content, or a combination of all three. The Trio 8800 enhances any conference room with top of the line technology and great audio quality. 

Poly Trio 8800 Features at a glance:

  • Conference Phone System
  • Built-in Wi-Fi
  • MicrosoftÂŽ Lync™ Server 2010 Compatible
  • FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning
  • Single Line Operation
  • Acoustic Clarity Technology
  • 20 Foot Microphone Range
  • Acoustic Echo Cancellation
  • Patented PolycomÂŽ NoiseBlock™
  • Bluetooth 4.0
  • 5″ Color LCD Display

Refurbished phones come with a full 1 year warranty included with purchase. You also have the option of extending it to 2 years for peace of mind. If you have any questions about our refurbished products or anything VoIP, feel free to give us a call at 1-800-398-8647. We are happy to help. 

January VoIP Hardware Highlights: Grandstream’s UCM6300 Series IP PBX & AudioCodes’ 470 HD IP Phone

January 19, 2021 by Ying-Hui Chen

2021 is finally here! Are you ready to start fresh with some exciting new VoIP hardware? Check out this month’s highlights:

Grandstarem’s New UCM6300 Series IP PBX is Now In Stock!

Great news! The UCM6300 Series IP PBX is now available! The Grandstream UCM 6300 Series is finally here! The UCM6300 is a series of high-end IP PBXs with increased capacity of up to 5000 users. The UCM6300 is a powerful and intuitive series of IP PBXs that comes with advanced features, including:

  • A true enterprise-grade unified communications solution
  • Increased capacity – up to 5000 users 
  • Included video conferencing platform 
  • Wave mobile app for communicating with all endpoints 
  • UCM Remote Connect – available cloud SBC / NAT Traversal 
  • Built-in high-availability and hot standby 
  • API available for integrations and interoperability (Asterisk 16)

Read this blog post to see a comparison of the four available models.

AudioCodes C470HD Teams Phone

The next biggest highlight goes to the AudioCodes C470HD IP Phone! This device is a top-of-the-line classy phone designed for Microsoft Teams users. iT features a 5.5″ color touch screen (1280 x 72), with optional support for Wi-Fi and Bluetooth.

  • Native support for Microsoft Teams
  • 5.5” color touch screen (1280 x 720) with multi-lingual support
  • GbE support
  • USB headset support
  • Bluetooth 5.0 support
  • PoE or external power supply
  • AudioCodes Device Management Tool

Visit our web pages to see more exciting new VoIP hardware!

Do Fanvil Phones Support Voicemail to Email?

Fanvil phones are known for their flexibility and affordability. We received questions from our customers about Fanvil IP phones from time to time and we’d like to share the answers with you!

Q: Does Fanvil X6 phone support voicemail to email? How does it work?

A: Yes, absolutely! The voicemail to email feature is supported and controlled by your IP PBX. All Fanvil IP phones do support this feature of PBXs. Once set up, you will receive recordings of your voicemail within your email inbox.

Learn more about Fanvil IP phones on our website. 

Keep reading more Fanvil Q&A blog posts here!

VoIP Supply is Accredited by Better Business BureauÂŽ

January 4, 2021 by Ying-Hui Chen

VoIP Supply is proud to be accredited by Better Business Bureau (BBB) since November 6th, 2020! As an A+ accredited business, VoIP Supply has been in business for 18 years since 2002, offering trusted VoIP Hardware, VoIP Service, support and phone provisioning services. 

What is the Better Business Bureau (BBB)?

Better Business Bureau (BBB) offers customers and community critical dispute and inquiry services. BBB reports on:

  • Licensing: inform the public about industries that may require professional licensing. 
  • Advertising Review: promote truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising standards.
  • Government Actions: known significant government actions involving business’ marketplace conduct.
  • Out of Business: report on a company that is known to be out of business for one year.
  • Misuse of BBB Name/Logo: report on unauthorized use of BBB’s name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
  • Bankruptcy: report on a business’ known bankruptcy as long as the business remains in bankruptcy.
  • Mail Returned: report when mail sent to the business was returned by the Postal Service.

View VoIP Supply’s BBB page here.

Visit VoIP Supply’s website to learn more.

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