There are so many cool features on so many of the VoIP hardware products we offer, it’s difficult to remember them all! So we wanted to highlight features from some of the more popular items from our massive catalog!!
Fanvil X5U IP Phone – In this post we walk you through how to put a Fanvil X5U IP Phone on hold. It’s a simple process but very handy if you need it!
Powering on an Advanced Network Device – What’s cool about this post and feature is that it’s pretty universal across all of their products, making them very user friendly and easy to manage for an IT professional.
Blacklist a Number on a Yealink T54W – Again, a very handy feature if you need it and the instructions are fairly universal across most of the Yealink phones.
Managing Conference Calls on a VVX 250 – If you are in charge of running meetings and calls you will want to be a pro at managing conference calls. This specifically focuses on the Poly VVX 250 but again the steps are pretty similar with most of their phones, so check it out!
Locating the IP Address on Snom’s M65 & M85 DECT Phones – If you haven’t explored and checked out Snom’s M65 and M85 DECT phones, I highly recommend that you do!. This simple post will walk you through how to locate the IP Address on these models.
Do you have a favorite feature you can’t live without? Leave a comment below and who knows? Maybe it will end up in a future post!
VoIP Supply has recently partnered with Cisco and now offers their full line of open SIP products (8800 series desk phones, ATAs and headsets). During a recent training we learned about a very cool and unique feature that we wanted to share with you.
If you find it difficult to see text on phones or have issues with your vision, this feature will significantly improve your experience. Once you enable this Text-to-Speech (Voice Feedback) a voice prompt helps you navigate your phone buttons, and to use and configure phone features. The voice also reads out loud incoming caller IDs, displayed screens and settings and button functions.
How to Enable the Text-to-Speech Feature (Voice Feedback)
Enabled or disabled by pressing the Select button that is located in the center of the Navigation cluster. When the phone is idle, quickly tap Select three times to turn this feature on or off. A voice prompt alerts you to the feature status.
Push a softkey once, and Voice Feedback reads out the feature that is associated with the key. Quickly push the softkey twice to execute the feature.
Hard keys, such as the Contacts, Applications, and Messages buttons, are treated differently. Push a hard key once, and a voice reads out the screen name followed by the application or setting that is displayed on the phone.
How to Adjust the Volume
You might need to adjust the volume and you will do this using the Volume button, but there are a couple of different ways to do this depending on what feature of the phone you are using.
Handset: If you need to adjust the handset volume, you need to lift the receiver from the cradle, and then press Volume.
Headset: You will need to select the headset button and then hit the volume button.
Speakerphone: Select Speakerphone and Volume.
Keep in mind you may not hear Voice Feedback if you select the Headset button, but don’t have a connected headset. To ensure it’s working, select Speakerphone and you should then hear Voice Feedback again.
And don’t worry, when you are on a call, you will be the only one who hears Voice Feedback so your privacy is assured. Voice Feedback is only available for English language users.
There you have it, a really awesome feature that Cisco offers on their 8800 series phones. If you have additional questions about this feature or this phone series, leave a comment below or reach out to us at 800-398-8647!
If you haven’t already heard, Sangoma has released two new value based phones, the P310 and P315. What better way to check them out than an unboxing video!
We will also review the main difference between the two models and why it might matter to you!
When you are talking on the phone with any headset it is important to make sure that your mic boom is in the right position. For this example, we are going to use Jabra headsets that have a mic boom attached to them.
You are able to move the mic boom around quite freely on Jabra headsets, but how do you really know if it’s in the perfect position? Well Jabra has added a really awesome feature to Jabra Direct, which is their software platform that was created to optimize and personalize your headset experience.
If you have a Jabra headset and you have not downloaded Jabra Direct you are missing out! Here’s a link to Jabra Direct so you can download it!
Once you have downloaded the software, you will gain access to some really awesome features, including their mic boom detection tool! This tool will set up pop-up notifications to let you know if your mic boom is in a bad or good location. This ensures the person on the other end can hear you clearly! As mentioned, this is NOT the only cool feature, but it’s one that I really like and use often! Check out Jabra Direct’s additional features here!
Whether you work from home, the office, or a little bit of both, chances are you are a headset user. Over the past few years, we’ve noticed a significant trend lean toward wired headsets due to their ease of connection with computers and desk phones. However, given the growing prevalence of hybrid work arrangements, employees now seek headsets that offer portability, freedom from desk constraints, and exceptional audio quality. Many brands have been releasing very impressive, high-quality versions of wired and wireless headsets, offering unique features and being quite user-friendly. VoIP Supply has a wide selection in stock for you!
Currently, a common question revolves around the choice between wireless and wired headsets. The answer hinges on your individual needs and usage context. Instead of advocating for one particular remarkable headset, it may be more beneficial to you if we present a set of self-reflective questions to aid you in selecting the most suitable headset for your circumstances.
1. Usage Context: Where will you primarily use the headset? Are you situated in an office, or call center, or are you committed to remote work? If we focus on the first two environments – bustling offices and call centers – a wired headset proves to be most popular when it comes to canceling out noise around you. The ease of plug-and-play is still an attractive feature. However, numerous wireless headsets also offer impressive noise isolation if you do need to walk and talk. Either way, be sure to choose the headset that you need whether it be optimized for all leading Unified Communication platforms, Microsoft Teams-certified, or Zoom-certified.
2. Hybrid Scenario: In a hybrid working model where flexibility is key, the decision between wired and wireless becomes nuanced. Both options accommodate portability, but even with wireless headsets, charging considerations arise. Do you want a charging stand on your desk? Whether wired or wireless, consider the logistics of moving the headset between home and office. Would you want multiple headsets for each working location?
3. Movement: Are you predominantly stationary or frequently on the move? If you’re inclined towards movement, such as utilizing a standing desk or working while mobile, the wireless route beckons. However, ensure you account for charging intervals to prevent battery depletion. Having a backup headset on hand is a prudent measure in case of power shortages.
4. Comfort Preference: The debate between over-the-ear and in-ear styles leans towards personal comfort. Looking for mono or dual? For those leading active lives or frequently traveling, earbuds are an ideal choice as they are small and compact. However, there are certain styles that are over-the-ear and foldable, and with cases. Also, are you using this headset for music or personal use? Give thought to how you would feel using either wired or wireless in all scenarios.
There are some amazing features on headsets these days such as acoustic shock protection, swiveling boom arms, dual Bluetooth connectivity, beamforming technology, and more. Let VoIP Supply guide you to your perfect headset. Feel free to call us at 1-800-398-8647 or visit us at www.voipsupply.com. Leave a comment below to let us know what you think!
Have you ever walked into a conference room that has wires coming out of tables that are worn out from people rubbing into them or rolling over them?, You’re not alone! Our partners at Snom have come to the rescue with the Snom C620 Wireless Conference Phone.
Check out our unboxing video and let us know if you have any questions by leaving a comment below!
We are back with June’s VoIP News Update! This month we will cover Sangoma’s new Value-Based IP Phones, the Jabra PanaCast, a really awesome announcement about Cisco, and of course, there are a TON more YEAHS!
So check it out and let us know what you think or if you have any questions, leave a comment below!
It’s Summer and we have already had some really cool announcements for the month of June! Sangoma launched their Value Based IP Phones and they are now shipping and we walked through how to update the ringtone, Brian Hyrek did an amazing interview with Algo and lastly we unboxed Poly’s new Savi 7320!
So if you missed any of these posts, here’s a quick recap!
Sangoma’s New Value Based IP Phones the P310 and P315 are competitively priced and are jam packed with all of the features you are looking for in an IP phone. If you are looking for a quick guide on how to update the default ringtone on these phones, then check the full post here!
Next, let’s hop on over to the interview that Brian Hyrek did with Scott Farrel, Algo’s Strategic Account Manager. You have got to check out this interview! Scott hooks up some of their most popular paging devices and puts on quite a show!
Lastly, check out my unboxing video of Poly’s new Savi 7320 headset. During the video I highlight some key features of this headset series as well as what environments are most ideal.
At VoIP Supply we believe that Refurbished or used does not have to equal low quality. That is why we have put in great effort in our Refresh line of used IP phones and VoIP Equipment. We know that our used devices not only look great, but that they also work as good as new ones, and we take great pride in that.
Our Refurbished products come with a full 1-year, no questions asked warranty. If you buy any of our used products and for some reason you are not satisfied with it or something goes wrong within that first year, our Refresh guarantee will replace it or give you your money back. So what is there to lose? Absolutely nothing!
Take a look at our featured used products of the month:
Like New Yealink SIP-T42G $79.99
The Yealink T42G is a Gigabit medium-level IP Phone with HD Voice and a full duplex speakerphone. It is PoE, supports up to 12-lines and can be used with an RJ9 headset.
The Poly VVX 501 is a touchscreen, multimedia IP phone designed to improve Unified Communications. It can handle up to 12 line registrations and supports HD Voice.
The IP 7000 is a conference phone designed for executive offices and/or small-to-medium conference rooms. It features a 20-foot microphone pickup range and high-fidelity audio for calls that are crips and clear. The IP 7000 is an expandable conference phone that can accommodate larger deployments with up to two devices.
The products featured here are only a small part of our Refresh product line. To view our full catalog visit our Refresh page. For questions or help with ordering, call us at 1-800-398-8647 or chat with us on our website!
Did you know that the Jabra Engage 50 headsets are compatible with all softphone web clients? This headset is ideal for call centers and I can personally say the sound and audio on this headset is superb!
These headsets were built with a robust chip that allows for advanced functions, such as call analytics. Some other key features of this headset are that it has a 3-microphone system that helps to filter out background noises and breathing sounds. I really like the multi-color status lights on both earcups on the stereo version because no matter which direction you come from, people can see if I am on a call. What’s even cooler about this feature is that you can actually customize the busylight for specific needs.
Whether you are using this headset with an on-prem or cloud-based solution, you can be assured that it will work!
Have you had a chance to try out the Jabra Engage 50 series? What do you think? If you have additional questions about this headset or any Jabra products, leave a comment below or call us at 800-398-8647!
