ALGO 8198 SIP Speaker and 1198 Satellite Speaker Unboxing

April 21, 2021 by Mary Cheney

Have you considered the benefits of a Satellite Speaker for your next paging solution? Our partners at ALGO have launched two new speakers that provide you with all of the added benefits of a traditional IP Paging solution but with fewer network drops! 

The ALGO 8198 IP Speaker and 1198 Satellite Speaker look identical but it’s what’s on the inside that makes these two different (awww cute right?). But what’s really cool is these two speakers work together as a team. IP paging gives you the ability to supervise your speakers, which is really important in any IP paging solution. ALGO designed the 8198 IP Speaker to automatically detect each 1198 Satellite Speaker that you deploy! 

This new solution from ALGO can help reduce the number of network cable drops by 75% as well as reduce the amount of time it takes to install them.

Ok, so let’s get to the reason why we are here! Check out this awesome unboxing video with Brian Hyrek.

If you are looking for other compatible products that might be a good add on with these speakers check out the ALGO 1202, ALGO 1203 and the ALGO 1204.

April VoIP Hardware Roundup: NEW GVC220 Conferencing System, WH63 Teams Headsets and More!

April 16, 2021 by Ying-Hui Chen

It’s time to upgrade your communication system with new VoIP hardware! April is a month full of exciting newly released VoIP products, including new gvc3220 conferencing system and GMD1208 wireless microphones from Grandstream, the WH63 wireless Teams headsets from Yealink, Sync 40 Teams conference phone from Poly and so much more! Don’t wait to check them out:

  1. Grandstream Introduced the GVC3220 & GMD1208!
GVC

GVC3220 Conferencing System

Enjoy a sharp 4K Full-HD resolution camera that has a PTZ lens and a wide-angle lens! The GVC3220 runs on the Android 9.0 operating system – it is super easy to use and set up.

  • Supports sharp video quality of up to 4K Full-HD video output
  • 8M pixel CMOS sensor, FOV wide-angle lens
  • 12x zoom and PTZ for easy camera view adjustments
  • Integrated dual-band Wi-Fi 802.11 a/b/g/n/ac (2.4GHz & 5GHz), supports Wi-Fi Multimedia
  • Learn More!

GMD1208 Desktop Wireless Microphone

Grandstream also released an extension microphone for the GVC3220. The GMD1208 includes integrated Bluetooth and comes with ultrasound pairing, long talk time, proprietary 2.4G/BT dual mode and error-resilient transmission. 

The GMD1208 brings mobility and flexibility for an easy and powerful conferencing solution!

  • Capacitive touch mute button with LED
  • Micro-B port for charging, BYOD microphone and upgrading
  • Built-in 8 omni-directional MEMS with 5-meter pickup range
  • Ultrasound pairing technology
  • Learn More!
  1. Yealink Introduced the WH63 DECT Wireless Teams Headset

If you are looking for a Teams certified headset, definitely check out Yealink’s latest addition to the WH Series family! The WH63 blocks out unwanted background noise by 2x the standard with Yealink’s Acoustic Shield technology. It is designed for all-day comfort with multiple wearing options. USB connection is also available! 

Key Features:

  • USB Connection
  • Ringer on the base
  • Supports busylight
  • Yealink Acoustic Shield Technology
  • Teams and Skype for Business compatible
  • Talking Time up to 8h
  • Wireless range up to 120m
  1. Poly Released the New Sync 40 Teams Conference Phone!

The Sync 40 is designed for easy pairing. Simply connect to your mobile devices via Bluetooth and to PCs via USB-A or USB-C. Turn your room into a conference room in no time with Poly’s Sync 40 and start enjoying a multiple mic array and full duplex audio for premium sound!

  • Connect wired via USB-A or USB-C
  • Wirelessly connect to your laptop or smartphone via Bluetooth v5.1
  • Ideal for small and medium-sized meeting rooms
  • Wirelessly link multiple Sync 40’s together for use in larger rooms
  • More features

Visit our website to see more new VoIP hardware this month!

Refurbished IP Phones for your home or business office

VoIP Supply carries a variety of refurbished products for your home or business office through our Refresh catalog. Refresh has been in place for over a decade all throughout providing quality products that are top of the line for used devices. 

Any Refresh (refurbished) product that you lands at your doorstep comes with a full 1-year warranty, so that you can have peace of mind knowing that the used product that you chose is backed by our no questions asked policy. The used product you choose at a fraction of the cost of a new one is going to perform just as well as a new one and that is the Refresh guarantee! 

Check out our featured Refresh products of the month!

Poly Trio 8800 (Refresh)

The Trio 8800 Conference Phone is more than just a conference phone, it is a smart hub that helps maximize team collaboration. It features HD Audio and also the ability for users to share and see video in high definition. Use the Trio 8800 in any large conference phone with your favorite platform and communicate clearly and effectively! 

Poly Trio 8800 features at a glance: 

  • 3 Cardioid microphones
  • Loudspeaker: 100-22,000 Hz Volume: 92 dB at 0.5-m peak volume
  • Gesture-based, multitouch-capable capacitive touch screen
  • 5-inch color LCD (720 x 1280 pixel), 9:16 aspect ratio
  • On-screen virtual keyboard
  • 1x USB 2.0 Type A-compliant host port USB battery charging BC1.2 compliant (requires full Class 4 power input on LAN IN for operation)
  • 1x USB 2.0 Micro-B device port for use as USB audio device
  • Integrated Bluetooth 4.0 and NFC
  • 3 multicolored capacitive-touch mute indicators

Polycom VVX 501 (Refresh)

The VVX 501 is a 12-line deskphone with a sleek and modern design that has simple features and yet is powerful enough to handle a busy day’s work. The VVX 501 is easy to deploy and manage so that IT can do so effortlessly and quickly. It has an easy to use interface with a 3.5 touch screen display for the professional user who needs dependability and ease of use.  

VVX 501 features and a glance:

  • HD Voice™ technology delivers lifelike voice quality 
  • Acoustic Clarity™ technology- full-duplex conversations, acoustic echo cancellation and background noise suppression
  • Gesture-based, multitouch-capable, capacitive touch-screen
  • 3.5-in TFT LCD display at QVGA (320 x 240 pixel) resolution, 4:3 aspect ratio
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard
  • Voicemail and videomail support *
  • Dual USB ports (2.0 compliant) for media and storage applications
  • WebKit-based browser
  • Adjustable base height
  • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish

Sangoma D60 (Refresh)

If you prefer an Asterisk based IP Phone, then the D60 is a great option. This phone has been designed with the entry-level office user in mind, supporting 2-SIP lines and boasting a beautiful color LCD display. With HD Voice and easy plug-and-play deployment, the D60 makes for a great option for any business use.  

Sangoma D60 features and a glance:

  • 4.3 inch, 480 x 272 pixel full-color LCD display
  • 2 line appearance keys
  • 4 feature keys
  • 4 context-sensitive soft keys
  • 4-way navigation controller
  • Headset, speaker and mute keys
  • 2-color LED Message Waiting Indicator

These three phones are just a few options from our vast Refresh catalog. To check out our full catalog visit our Refresh page. Have questions about a specific Refresh product? Contact us at 1-800-398-8647. 

Fanvil Device Management Cloud System (FDMCS) In the Know

April 15, 2021 by Ying-Hui Chen

Did you hear that? Fanvil is upgrading its device management system to the cloud! During our webinar with Fanvil this month, we introduced Fanvil’s Device Management Cloud System, the benefits, major updates and more. Let’s take a quick recap here:

Download the presentation slides here to learn more

What is FDMCS?

FDMCS is short for Fanvil Device Management Cloud System. It is a cloud version of the FDMS. Just like FDMS, it provides remote devices management service via TR069.

Manage devices through LAN or WAN to access. FDMS/FDMCS can support configuration, deployment and firmware upgrade capabilities. The service provides a centralized platform to make real time monitoring, and management of devices.

When will FDMCS be Available?

FDMCS (the cloud version) is scheduled to be released in late May 2021. The server version (FDMS) is currently available for downloading. 

  • FDMCS: Cloud Version – Introduce late May ’21 + New Addition to Download Version (Free) 
  • FDMS: Download Server Version + Production Version (Free) + https://fanvil.com/Support/download.html

4 Major Updates on the Cloud version:

  1. MAC based Upgrades + Individual phones can be configured vs. by model number •
  2. High Level Dashboard + View Sub Accounts, Phones/Devices and Activities + Sub Channel, reseller, Partner Groups, 
  3. Customers can create separate organizations with independent devices and data •
  4. Coming Soon: Post initial release = OpenAPI

Check out the FDMCS application flows in a chart:

Visit our website to learn more about Fanvil’s FDMS and FDMCS!

How to Hold a Call on Fanvil’s X5U IP Phone

April 13, 2021 by Ying-Hui Chen

Can’t afford to miss an important call? Fanvil’s XU Series comes with a simple hold/resume call key that allows you to answer a call and put it on hold when necessary. 

Holding and resuming a call with Fanvil’s XU Series IP phones are super easy! Let’s take a quick look: 

How to Hold a Call on Fanvils X5U IP Phones

Simply follow these steps to hold your active call:

  1. Answer the call
  2. Press the Hold key on the X5U IP phone when you need to hold the call
  3. When the call is on hold, the other end of the phone will play the holding tone
  4. Press the Resume key on the X5U IP phone when you need to resume the call
  5. When the call is resumed, the holding tone will stop

That’s it! Fanvil’s XU Series IP phones are popular for a reason. The intuitive design and ease of use captured many of our customers’ hearts! What do you think about Fanvil’s XU Series? Share with us!

How to Stay Compliant with STIR/ SHAKEN Standards

April 7, 2021 by Ying-Hui Chen

Is your communication system compliant with STIR/SHAKEN standards? Every year, around 60% of claims handled by the FCC relate to illegal robocalls and spoofing. The massive amount of fraudulent robocalls can harm service provider’s reputation and create a lack of trust in communications.  

What is STIR/SHAKEN?

STIR (Secure Telephony Identity Revisited) and SHAKEN (Secure Handling of Asserted Information Using Tokens) are new technology standards created by FCC (Federal Communications Commission) to ensure that calling numbers are not spoofed, reducing fraudulent activity. 

Check out this video to learn more about STIR/SHAKEN standards:

How to Be Compliant with TRACED Act and STIR/SHAKEN

The STIR/SHAKEN standards use digital certificates from the service carriers to assure call recipients that a caller ID has been altered. The TRACED Act, the first federal law established to curb robocalls, was passed in December 2019. 

Therefore now all service providers are required to implement STIR/SHAKEN call authentication and robocall mitigation measures by June 2021. 

Read this blog post to learn more about TRACED Act

6 Cool VoIP Features You Should Take Advantage of in 2021

March 29, 2021 by Ying-Hui Chen

Have you checked out these new cool VoIP features designed to help users move forward into 2021? If not, you are really missing out! Here’s a list of 6 cool VoIP product features for your convenience:

  1. Poly’s P5 Web Camera

Poly’s P5 Web Camera comes with brilliant colors and automatic low light compensation features. Users are able to deliver excellent video quality anywhere they need to take a call without any hassle! 

  1. Konftel’s Cam10 Web Camera

Konftel’s Cam10 Web Camera is certified in line with the Climate Neutral standard. This means when you choose a Konftel product, there is an instant climate benefit from the very first distance meeting that replaces a business trip!

  1. Fanvil’s H5W Hotel Phones

Fanvil’s H5W Hotel Phones come with a color screen and built-in WiFi. This device is more than just a hotel phone! It can be applied in multiple scenarios such as shopping malls, supermarkets and hospitals. 

  1. Jabra’s PanaCast Web Camera

Jabra’s Panacast Camera now comes with a free white board feature that allows users to share in-room whiteboard in HQ-quality with remote participants. The whiteboard feature empowers teams to ideate & collaborate in ways not possible before now bringing a familiar, analogue whiteboard tool into the digital collaboration space!

  1. AudioCodes’ C470HD

Check out AudioCodes’ latest Teams phone, the C470HD! The C470HD IP Phone features a 5.5″ color touch screen (1280 x 72), with optional support for Wi-Fi and Bluetooth. AudioCodes also offers a centralized management software that allows you to manage and control your phone for absolutely free!  

  1. Grandstream’s UCM6300 Series

The UCM6300 Series is supported by Grandstream’s Device Management System (GDMS). GDMS provides you with a centralized interface to configure, provision, manage deployments of Grandstream’s endpoints.  Learn more here.

And that’s not all! Read our previous Did You Know series cool feature recap here! Give our VoIP experts a call at 1-800-398-8647 to learn more features.

4+ New VoIP Reseller Updates This March

March 25, 2021 by Ying-Hui Chen

What’s new this March for our VoIP resellers? During our reseller webinar this month, we talked about new VoIP products from Poly, Grandstream and Cyberdata, current promotions, Grandstream’s GCS Certification, and so much more. Here’s a quick summary:

Download the presentation slides here!

  1. New VoIP Products
  • Poly Rove Wireless IP Phone: Keep the conversation going whenever, wherever – at work. Built for on-site employees the Poly Rove wireless IP phone solution delivers the sweet freedom to move. Not to mention, it’s built to stay cleaner for longer with Microban® antimicrobial product protection. 
  • Grandstream GUV3050 Headset: Pair these headsets with laptops, desktops, IP Phones, and other Bluetooth capable devices to offer high-quality, wireless sound. Ideal for remote workers and busy environments. 
  • CyberData InformaCast Enabled WiFi Alert Button: The 011527 is the perfect device to add to your mass notification IP paging solution
  1. Grandstream GCS Certification Webinar

The Grandstream Certified Specialist (GCS) certification provides a top-level overview and a basic understanding of the capabilities of the system. 

  • The webinar is expected to take about four hours. 
  • Choose to take the exam on a different day within three days of the webinar. 

Join the live session with our trainer and submit questions as you learn! The webinar is on March 30, 2021 13:00 Eastern Time (US and Canada) Click here to register now!

  1. Paging Solutions for Gov/Edu

Now is the best time to sell IP Paging solutions! These paging devices will help your customers reduce incidents, increase security and save time and money. Check out all of our latest paging solutions here.

  1. Current Promotions

Poly discounts

  • Poly Public Sector Discounts Public Sector GPT: expires September 30th, 2021 
  • Public Sector opportunities get 10% off Poly headsets. 
  • Federal Sector GPT: expires March 31st, 2021 
  • Federal Public Sector opportunities get 5% off Poly headsets 

Jabra PanaCast 30% Discount!

  • Effective now through December 31, 2021
  • Enjoy a discount up to 30% available for Jabra PanaCast collaboration solutions. Terms and conditions apply.

Visit our promotion page to learn more SPIFFs and discounts available!

VoIP News Update March 2021

What’s new this month at VoIP Supply? Watch our VoIP new updates video to find out! 

Here’s a quick review:

  • Definitive agreement between Sangoma Technologies and Star2Star Communications
  • Snom’s SMB DECT Series, D700 Series, the C620 and more devices are now certified with Cisco BroadWorks platform
  • New WH Series wireless headsets from Yealink
  • Mobotix announced their new Mobotix Cloud – access your security devices whenever and wherever you want

Are you ready for more VoIP news updates? Follow our VoIP insider blog and register for our next VoIP Reseller webinar to learn more!

3+ NEW Grandstream Products for 2021 You Must Know About

March 19, 2021 by Ying-Hui Chen

2021 is an exciting year at Granstream and VoIP Supply as we introduce a lot of new VoIP hardware to help businesses transition back to the office or continue working remotely. Let’s take an overview of these new Grandstream products you can’t miss out on:

Download the Presentation Slides Here to Learn More

  1. GUV3050 HD Bluetooth headset 

The GUV3050 is a wireless headset that can be paired with laptops, computers, IP phones and other devices. It is designed for remote workers and/or busy environments. Check out some key features:

  • Bluetooth for wireless use 
  • Noise Canceling technology to reduce background noise 
  • Charging base station provides a quick recharge and convenient storage 
  • Adjustable headbands & soft ear cushions 
  • Included USB adapter for usage with non-Bluetooth devices 
  • 12-hour talk time for all day usage

The GUV series offers peace-of-mind by being compatible with all major platforms, including Grandstream’s IPVideoTalk, Microsoft Teams, Zoom, Slack, Google, Cisco, 3CX, Wave app & much more. 

  1. GRP260X Series IP Phones

GRP2601P is an essential 2-line IP phone designed with zero-touch provisioning for mass deployment and easy management. This Series includes GRP2602, GRP2602P/W, GRP2603, GRP2603P, GRP2604 and GRP2604P. Let’s take a closer look at each model:

GRP2602 & GRP2602P/W

2-line, 4-account SIP IP Phone designed with zero-touch provisioning for mass deployment and easy management

  • 2 FastEthernet network ports (10/100) 
  • GRP2602P with built-in PoE 
  • GRP2602W with integrated dual band Wi-Fi connectivity (coming soon) 
  • Management and provisioning from the cloud with GDMS 
  • Electronic Hook Switch (EHS) support for hands-free connection 
  • Enterprise Level Security including secure boot, dual firmware image, and encrypted data storage.

GRP2603 & GRP2603P

Essential 3-line model designed with Gigabit network ports and customizable faceplate. 

  • 2 Gigabit network ports (10/100/100) 
  • 132 x 64 Backlit LCD screen 
  • GRP2603P with built-in PoE 
  • Management and provisioning from the cloud with GDMS
  • Electronic Hook Switch (EHS) support for hands-free connection 
  • Enterprise Level Security 

GRP2604 & GRP2604P

Modelo que integra 10 teclas BLF/Speed-Dial para tener mejor comunicaciĂłn dentro y fuera de la empresa.

  • 2 Gigabit network ports (10/100/100) 
  • 132 x 64 Backlit LCD screen 
  • 10 BLF/Speed-Dial Keys 
  • GRP2604P with built-in PoE 
  • Management and provisioning from the cloud with GDMS 
  • Electronic Hook Switch (EHS) support for hands-free connection 
  • Enterprise Level Security

Check out a comparison chart below to see the tech specifications: 

GDMS Device Management

Did you know you can deploy and manage the GRP260X Series from a single interface? The Grandstream Device Management System (GDMS) is a cloud provisioning and management system that provides easy-to-use, enterprise-grade tools to manage Grandstream products before, during and after deployment.

  • Configuration and management of devices, accounts and firmware versions. 
  • Real-time device monitoring 
  • Smart alarms, troubleshooting and diagnostic reports.
  • Automate firmware updates, device resets, and usage logs
  1. GVC3220 Ultra HD Multimedia Conferencing System and GMD1208 Wireless Desktop Microphone

GVC3220 Conferencing System

The GVC3220 is a revolutionary video conferencing system that provides an interactive and immersive environment to increase collaboration and productivity. 

  • Supports crisp video quality with Ultra Full-HD 4K video output 
  • 1 / 2.5” 8 Megapixel CMOS sensor 
  • Wide angle lens with 12x optical zoom
  • PTZ (Pan-Tilt-Zoom) capabilities 
  • Built-in dual-band 802.11ac Wi-Fi and Bluetooth 5.0

GMD1208 Desktop Wireless Microphone 

  • 8 omni-directional microphone array 
  • Touch button to mute 
  • Built-in 1500mA rechargeable battery 
  • MicroUSB port for charging 
  • Proprietary 2.4 GHz wireless technology for communication with GVC3220 
  • Bluetooth to connect other devices

Are you ready to learn more about Grandstream’s new products? Visit our website or give our VoIP expert team a call at 1-800-398-8647 today!

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