2021 October VoIP Hardware Roundup: AudioCodes Microsoft Teams Phone, Poly Studio X70 and More!

October 18, 2021 by Ying-Hui Chen

AudioCodes C435HD-R Teams Phone

Are you ready to peek at our October new VoIP hardware? New Microsoft Teams, Poly Studio Video Bar, CISCO Phones, and so much more! Let’s dive in: 

If you are looking for a dedicated Microsoft Teams phone, you don’t want to miss out on this great new arrival! The AudioCodes C435HD Teams IP Phone features HD voice, USB support, a color screen with multi-lingual support, and even a button for native support for Microsoft Teams. The AudioCodes C435HD takes your collaboration experience with customers and coworkers to the next level.

  • Crystal-clear audio
  • Native support for Microsoft Teams accessed through a dedicated button
  • Calendar and click-to-join support
  • USB headset support
  • Full duplex speakerphone
  • Robust security mechanisms
  • PoE or external power supply

Poly Studio X70 Video Bar

Another popular new VoIP product you have to check out is Poly’s new addition to the Poly Studio family, the X70! 

The Studio X70 has been designed with the idea of providing the best meeting experience available. It is inclusive of both video and sound which helps to eliminate extra cabling and IT work. It features NoiseBlockAI technology as well as Acoustic Fence technology which eliminates distracting noises and side conversations so that the focus stays on the speaker. 

  • Dual cameras with 4K+ sensors
  • Two-way stereo speakers, aluminum cone tweeters, and advanced bass ports
  • AI-driven camera array 
  • NoiseBlockAI noise reduction technology
  • Seamless native experience on leading cloud video services

Cisco 6871 Unboxing Video

Cisco 6871 GIF

Before you go, don’t forget to also check out our latest unboxing video! Our team made this short video to show you what’s in the CISCO 6871 box and some of the cool features you will enjoy. Click here to watch now!

Key Features:

  • 6 SIP registrations, a USB port 
  • Color backlit 3.5-in.(9-cm) 480 x 272-pixel display
  • Supports a wideband audio handset connected through an RJ-9 port
  • a USB port for use with headsets
  • Backlit indicators 

Who doesn’t love to see more new VoIP products? Hop over to our website to check out more!

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[GUIDE] 4 Simple Steps to Set Up Fanvil SIP Hotspot

October 15, 2021 by Ying-Hui Chen

The VoIP Supply team once again partnered with Fanvil to host a technical webinar! This time, we are demonstrating how to easily set up your Fanvil i-series door phones. Let’s take a quick recap:

Click Here to Download the presentation slides

How to Set Up Fanvil SIP Hotspot and Door Phones

To set up your Fanvil door phone, you need to first register it to the SIP server. Your SIP server will provide necessary information such as domain, port number, outbound proxy IP, extension and password, etc. 

Next, you will need to add an SIP account on the SIP hotspot device. 

  • Hotspot server phone registers sip account of sip server and clients connect to SIP hotspot server phone; 
  • Clients share the extension number of sip hotspot server, all clients will ring together or one by one with sip hotspot on incoming calls, any sip phone call out via sip hotspot extension number; 
  • Hotspot clients call each other with the extension number assigned by hotspot server;

Step1. Add one sip account on a SIP hotspot device. Add the sip account info from SIP server on hotspot device

 

Step2. Enable SIP hotspot service on hotspot device

Step3. Enable SIP hotspot service on sip hotspot clients Enable hotspot and select client as mode. 

Type, monitor and local port must be the same as sip hotspot. 

Step 4. Move unmanaged extensions to managed ones Go to Hotspot Managed Extension page, move all clients from Unmanaged part to Managed part. 

Now when all the clients are online, users can call each other with the extension number assigned by SIP hotspot device.

Once a SIP hotspot is registered to the sip server, all the clients will use the same extension to call out or receive incoming calls. When there are incoming calls, all clients will ring together with SIP hotspot or ring one by one. 
Download our webinar presentation slides to learn more about other Fanvil doorphone settings such as hotspot group, speed dial button, remote password, and more!

More from: How To / Installations Ying-Hui Chen Fanvil

**UNBOXING VIDEO** Cisco 6871 IP Phone with MPP Firmware

by Ying-Hui Chen

If you haven’t checked out the Cisco 6871 IP Phone, you are really missing out! Our team made this unboxing video to show you what’s in the box and some of the cool features you will enjoy. Click here to watch now!

The Cisco 6871 comes with all features your entry-level business needs including a color backlit 480 x 272-pixel display along wit backlit indicators on the audio path keys (handset, headset, and speakerphone), and more. 

Key Features:

  • 6 SIP registrations, a USB port 
  • Color backlit 3.5-in.(9-cm) 480 x 272-pixel display
  • Supports a wideband audio handset connected through an RJ-9 port
  • a USB port for use with headsets
  • Backlit indicators 
Watch Now

More from: Small Business VoIP Ying-Hui Chen

Q&A: What are the differences between Yealink’s CP960 Vs. CP965?

October 14, 2021 by Ying-Hui Chen

Have you checked out Yealink’s latest conference phone, the CP965? Many of you must be familiar with Yealink’s CP960 conference phone already, but now what are the differences between the CP960 and CP965? Let’s check out a quick comparison:

  1. Operating System: While the CP960 runs on Android 5.1; the CP960 is upgraded to Android 9.0 operating system.
  2. Microphones: While the CP960 comes with a built-in 3-microphone array; the CP960 is equipped with a built-in 12-microphone array! Both devices have the option for wireless microphones
  3. Conference Call: The CP960 offers 3-way conference calls; the CP965 offers 10-way conference calls
  4. Wireless: Both devices can be paired via Bluetooth. They both have built-in Bluetooth and WiFi connectivity
  5. Microphone Pickup Range: Both devices have a 20-foot pick up range
  6. Touchscreen & Resolution: They have the same touchscreen size. 5-inch multi-touch screen with 720×1280 resolution 

Overall, both of the CP960 and CP965 come with Optimal HD audio and great features! The CP965 runs on a newer operating system and comes with more powerful microphones to accommodate larger room settings. Check out our product pages to learn more!

Yealink CP960Yealink CP965
– Optimal HD audio, full duplex technology 
– Yealink Noise Proof Technology 
– 20-foot (6-meter) and 360-degree microphone pickup range 
– Two additional CP Wireless Expansion Mic CPW90 
– Built-in 3-microphone array 
– Based on Android 5.1 operating system 
– 5-inch multi-touch screen with 720×1280 resolution 
– Yealink Pentagon Meeting Room 5-way conference call 
– Hybrid UC meetingBuilt-in Wi-Fi (2.4GHz/5GHz, 802.11.b/g/n/ac) 
– Built-in Bluetooth 4.0 Connect to PC via USB Micro-B port

See Datasheet Here		– Red Dot [2021] 
– Android 9.0 
– 5-inch multi-touch screen with 720×1280 resolution
– Optimal HD audio, full duplex technology 
– Yealink Noise Proof Technology 
– 20-foot (6-meter) and 360-degree voice pickup 
– Built-in 12-microphone array for voice pickup 
– Built-in 1-microphone array for noise cancellation 
– Power over Ethernet 10-way conference call 
– Hybrid UC meeting 
– Built-in Wi-Fi (2.4GHz/5GHz, 802.11a/b/g/n)
See Datasheet Here

More from: Q & A Ying-Hui Chen Yealink

3CX, Fanvil, and TigerTMS: Secure and Flexible Hospitality Solutions

October 7, 2021 by Ying-Hui Chen

Our hospitality webinar with our 3CX, Fanvil and TigerTMS partners was a blast! If you missed the webinar, this recap post is your chance to make it up! Let us summarize this webinar with a few key takeaways:

Click here to download TigerTMS Presentation Slides

Click here to download 3CX & Fanvil Presentation Slides

  1. Fanvil & 3CX Solution Spectrum: IP Endpoint and Security

Fanvil provides a whole dedicated hospitality line (H Series) with flexible and reliable hotel solutions and their IP phones are preferred devices for the 3CX communications system! Configuring Fanvil solutions with 3CX’s phone system is as easy as a breeze. 

  • H2U White/Black – speed dial keys and DSS key
  • H3 White/black – Classic Plastic Hotel Template, USB port, H3W has integrated WiFi
  • H5 White/Black – 3.5 inch color display, soft flexible hotel template, thing body design, H5W has integrated WiFi

Fanvil is also going to release the V Series phones that have newly integrated WiFi (2.4GHz & 5GHz), Anti-Bacterial
surface(V67/65), and 6-10 party local conference(V65–V67), and BT 5.0. Stay tuned!

  1. Fanvil Remote Office Solution with 3CX

Making calls, receiving calls, scheduling conferences – you can do all that from your mobile devices or laptop with 3CX smartphone apps and a web app. It’s easy to configure the Fanvil devices and the 3CX software license is free!  

  • Free to get a 3CX software license. 
  • Easy setup. Take only a few minutes to configure your IP Phones. 
  • WiFi connectivity through USB dongle(WF20) 
  • Secure calls with end-to-end encryption. 
  • Smartphone apps and a web app
  1. Who is TigerTMS? What is iLink?

TigerTMS provides indispensable solutions trusted by leading hotel brands. They have achieved huge success in enterprise and hospitality. 

iLink is the central communication hub for the TigerTMS suite of solutions and all best applications used by hotels who offer the ultimate guest experience. iLink has become #1 hospitality service bus worldwide and the Gold Standard for Hospitality Middleware, providing interface connectivity for every leading PMS System, TV System and Guest Services’ solution available in the market.

  • 750+ Hotel Users in the UK (15,000+ worldwide) 
  • More certified interfaces 
  • 30+ Years development experience 
  • Strategic relationships 
  • The de-facto choice: Philips, Samsung 
  • Cloud or On-Premise

See how TigerTMS transform traditional hotel architecture to a distributed hotel architecture and provide benefits including:

  • Save money on interfaces 
  • Reduce on-boarding time 
  • Introduce flexibility & agility
  • Deliver better Guest Service 
  • Optimise the business

Ready to learn more? Call one of our VoIP experts today at 1-800-398-8647!

More from: Small Business VoIP Ying-Hui Chen 3CX Fanvil voip phones

SIP Chats: Jessica Kelley of Jabra

by Ying-Hui Chen

Welcome to our next episode of SIP Chats! Our VoIP Expert Brian Hyrek has an in-depth conversation with Jabra Channel Account Manager Jessica Kelley. Together, they’ll discuss big news between Jabra and Zoom, as well as, go over some brand new products within the Jabra line. So get comfortable, grab your coffee, and enjoy! Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

More from: Small Business VoIP Ying-Hui Chen

Sneak Peak of Yealink’s T58W PRO with Camera

September 30, 2021 by Ying-Hui Chen

Yealink released several exciting new products including the T58W Series IP Phones and two Conference Phones!

Yealink T58W PRO

The T58W PRO supports the Yealink BTH58 wireless Bluetooth handset for maximum flexibility and it allows users to move around while on a call without being ties to their desk. Take a sneak peak at the T58W Pro in our unboxing video!

Key features 

  • Runs Android 9.0
  • 7 inch (1024 x 600) capacitive adjustable touchscreen
  • Supports Yealink Bluetooth Handset BTH58
  • 720p30 HD video
  • Optimal HD audio, Yealink Noise Proof Technology
  • Yealink’s SDK (Software Development Kit)
  • DoorPhone Features (Preview, One-button Open, Monitoring)
  • Built-in Bluetooth 4.2 and Dual Band 2.4G/5G Wi-Fi

More Upcoming New Yealink Products:

Visit our product page to learn more or simply give our sales team a call at 1-800-398-8647!

More from: New Products Ying-Hui Chen ip phones voip phones Yealink

4 VoIP Products with Cool Features You Didn’t Know About

by Ying-Hui Chen

VoIP products have so much potential! Our team continues to collect unique features of these products and help you take full advantage of them. Check out what we have to share this quarter:

Jabra PanaCast 50 Video Bar

Jabra continues to add to their PanaCast line and if you haven’t checked out the PanaCast 50 yet, you are really missing out! 

The PanaCast 50 offers 4 vibration-free speakers for crystal clear high-definition audio. Plus, it counts the number of people in your meeting rooms for you! Its intuitive software anonymously counts heads and instantly notifies you when your customized guidelines are breached. How cool is that?

Algo 8198 Satellite Speaker

Are you looking for a better way to monitor your speakers? Look no further! Check out Algo’s 8198 Satellite Speaker! This device automatically detects the connected satellite speakers and continuously monitors them. With this feature, you will be able to supervise the speakers for connectivity and operational assurance with fewer network drops!

Cisco 8800 IP Phones

Did you know that the Cisco 8800 Series is made with closed-loop plastic containing 100% post-consumer recycled (PCR) resin? It is not only eco-friendly but also secure and compliant with regulations like GDPR, HIPAA and PCI. This is extremely important for all businesses!

Konftel 300IP Conference Phone

The recording feature always comes in handy when you need to review your meeting or share out the whole presentation with your team. The Konftel 300IP conference phone not only allows you to record the meeting, but also store them right on an SD memory card. Reviewing and sharing your meetings are easier than ever!

What do you think about these features? Do you know about other cool features of VoIP products? We want to know!

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Q&A: Is VoIP good for a small business? What are the advantages and disadvantages?

September 29, 2021 by Ying-Hui Chen

Is VoIP worth it for a small business? The short answer is 100% Yes! In fact, VoIP makes the perfect communication solution for all-sized businesses, big or small. Let’s look at the reasons why VoIP phone systems make sense for your business:

What are the Advantages of VoIP?

1. Pay Less, Save More!

You will be able to reduce the communication expenses by handling all your communication needs for offices, mobile and data services with one single provider. This not only saves you money, but also saves your precious time!

2. No Management or Maintenance Needed

For a hosted VoIP service, your provider will manage and maintain the network, hardware and all for you. Let the experts do the job for you so you can focus on your core business!

3. Increase Business Efficiency

By taking advantage of the VoIP features such as automated attendant/ customer service, voicemail to email, remote or virtual extensions, and more, you will be able to increase your work efficiency and productivity. 

See more basic features of a VoIP phone system:

  • Direct Inward Dialing (DID)
  • Caller ID, Call Transfers, Call Waiting, Call Forwarding, Three-way calling
  • Call Park, Call Pick-up
  • Call Monitoring and Call Recording
  • Call Queues and Call Routing
  • Conference Calling
  • Analytics and monitoring tools
  • Call reporting
  • Ability to utilize VoIP and PSTN calling methods
  • Web based management
  • Application integration

4. Scale Up or Down Easily

A VoIP phone system grows with your business! Whether you are dealing with a seasonal demand spike or adding a new branch office, a VoIP system can get you up and running quickly without having to invest in additional lines or hardware. 

That’s not all! Learn more about how a VoIP Phone system works and other VoIP benefits here.

What are the Disadvantages of VoIP?

The key is to have a stable internet connection! Since VoIP relies 100% on your network bandwidth, if you don’t have sufficient bandwidth, your VoIP service won’t be good either. Depending on the number of concurrent calls your business requires, you may need to increase the bandwidth for a better communication experience. 

Is VoIP reliable? You asked. As long as you have sufficient network bandwidth, an up-to-date network router, and a backup Ethernet cable, your VoIP service can be just as reliable as your traditional landline!

Visit our website, download our FREE VoIP guide, or simply raise your phone and give us a call at 1-800-398-8647 to learn more about VoIP service! 

More from: VoIP Service Ying-Hui Chen Hosted VoIP voip VoIP Hardware

How to Integrate Analog and Non-Compatible IP Paging Systems to Microsoft Teams and Skype for Business

September 27, 2021 by Ying-Hui Chen

As the number of Microsoft Teams and Skype for Business users grows exponentially in recent years, many customers are looking for ways to integrate their existing analog and non-certified SIP paging and access control endpoints to these platforms. Let’s take a look at the challenges and how we can help to solve them.

Challenge: Your Paging End-Points Are Not Certified

The biggest challenge is that analog end-points can not be certified for a SIP-based platform like Skype for Business and Microsoft Teams.

And for SIP based IP Paging/Access Control products, very few vendors are certified because Skype for Business does VoIP over User Datagram Protocol (UDP) instead of Transmission Control Protocol (TCP), which means these IP endpoints must be designed specifically to support the platform.

Solution: Patton’s SmartNode Gateways and eSBCs 

Luckily, there’s a perfect solution for this! Patton’s SmartNode Gateways and eSBC are certified with Skype for Business. They can convert analog Paging Systems and endpoints to Skye for Business (SfB) certified SIP connectivity to the Microsoft environment. The units can also act as a bridge between standard, non-compliant, SIP Systems and endpoints to interoperate with Skype for Business.

Using your existing amplifiers, speakers, specialized end-points and wired infrastructure is easy with Patton’s SmartNode solutions and it can really save you a fortune!

Additionally, in the case of standard SIP-based systems, using Patton SmartNodes gateways also means these devices can be addressed by Skype for Business together with other SIP based communication platforms.

Learn more about Patton’s SmartNode Gateways and eSBCs on our website or give our VoIP experts a call at 1-800-398-8647 today!

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