5 NEW VoIP Devices that Improves Business Efficiency

November 12, 2021 by Ying-Hui Chen

Don’t get left out in the cold – Let’s warm you up with our hot new VoIP hardware!

We are excited to introduce several new paging devices, video conferencing systems, and more new VoIP devices this month! Let’s get a closer look at each one of them:

Poly Studio X50 Video Conferencing System

The Poly Studio X50 Video Bar is what any avid video conferencing user has been waiting for! The Studio X50 is an all-in-one video bar designed for small to medium conference rooms. It is a truly wireless video conferencing bar and content sharing device with support for leading cloud video services built right in so that no connection to a PC or MAC is required.

Read our blog to learn more about the differences between the Poly Studio X50 Vs Poly Studio X30.

Compact and lightweight
5x digital zoom
120° FOV
1x USB 3.0
1x USB-C
1X HDMI Port
Bluetooth 5.0

Poly Studio X70 Video Bar

If you are looking for a video conferencing solution for a larger room setting, you can’t miss out on the Poly Studio X70 video bar! The Studio X70 is designed to provide the best meeting experience with its NoiseBlockAI technology and Acoustic Fence technology that eliminates distractions and side conversations.

Dual cameras with 4K+ sensors
Two-way stereo speakers, aluminum cone tweeters, and advanced bass ports
AI-driven camera array • NoiseBlockAI noise reduction technology
Seamless native experience on leading cloud video services

Algo’s 8196 Horn Speaker

The 8196 IP PoE+ Horn Speaker is suitable for use in both indoor and outdoor environments and can withstand intense weather conditions when the back wire compartment is correctly secured to avoid water entry.

SIP, Multicast, Polycom Group Page, InformaCast, Revolution
16W audio output power from PoE+
Web GUI configurable + centralized provisioning
TLS, MTLS, SRTP security

Algo’s 1196 Satellite Horn Speaker

Remember the Algo 1198 Satellite speaker? This new 1196 satellite speaker has the same design in mind, except it works with the Algo 8198 speaker! Up to three Algo 1196 Satellite Horn Speakers can be connected to one Algo 8196 IP PoE+ Horn Speaker.

Take advantage of this cost-effective paging solution to lower your project costs!

Satellites Attached: 1 Satellite attached
Speaker Configuration: 1 x 8196 and 1 x 1196
Network Drops Required: 1
Power (PoE+): 8W
Max Output (dBA): 116

Advanced Network Devices (AND) IPCSHD-DS-MB-IC Double-Sided HD Display

The InformaCast Enabled AND Double-Sided HD IP Display IPCSHD-DS-MB-IC gives the administrator the ability to send out messages to mobile and on-premise devices to alert your audience when an emergency occurs.

This device is great for businesses, government, healthcare, education, manufacturing, retail, anywhere in which you need to send out an alert or message.

Two 4″ high-efficiency speakers (audio coverage up to 600 ft² on both sides)
RGB flashing LED indicator light – fully customizable
1920 x 720 HD resolution (viewable up to 50 ft on both sides)
Angled display to decrease glare

Visit our website to see more new VoIP hardware!

How to Set Up Speed Dial Button and Remote Password on Fanvil’s I-Series Door Phones

November 11, 2021 by Ying-Hui Chen

Speed dial button and remote password come in handy when you need to open the door securely in a timely manner! Let’s see how you can take advantage of these two features easily:

How to set up Speed Dial on Fanvil’s I-Series Door Phones

The speed dial feature stores the phone numbers that are commonly used and/or difficult to remember. Follow these steps to set up:

Go to Function Key settings
Select DDS Key Type “Memory Key”
Add the speed dial number you want in the Value field
Select Subtype as “Speed Dial”
Select Line for the account used for calling

How to Set Up Remote Password on Fanvil’s I-Series Door Phones

For setting up a remote password, simply follow these steps:

On the web interface, select “Function Key Settings”
Select DSS Key3 Type as “DTMF”
Now enter DTMF value “*”

That’s it! Download this use guide to learn more about configuring the DSS Key.

Click here to learn more about Fanvil’s I-Series Door Phones

[Comparison] Poly Studio X50 Vs Poly Studio X30: Which One is Ideal for My Business?

November 8, 2021 by Ying-Hui Chen

Poly’s Studio X Series is getting a lot of attention lately! In this article, we will show you what are the different advantages between the Studio X50 and Studio X30 and guide you to the ideal solution for your business. Let’s get to it!

Poly Studio X30 for Huddle Rooms

If you are looking for a conferencing solution for huddle rooms, the Studio X30 will not disappoint you! Designed with small conference rooms in mind, the Studio X30 comes with all features you need for a truly wireless video conferencing call. Content sharing, leading cloud video services, 4K quality, all features are built right in so that no connection to a PC or MAC is required!

Poly Studio X50 for Small-to-Medium Size Rooms

The Poly Studio X50 is also an all-in-one video bar with all features you need for a smooth meeting experience. However it is designed for larger room settings. Small to mid-size rooms will benefit from the 25 feet audio pickup range, 2 displays, built-in noise reduction technology and more!

See a comparison chart below to see them side by side:

Visit our product page to learn more about the Poly Studio X Series!

How to Upgrade the 8196 IP PoE+ Horn Speaker Firmware

November 5, 2021 by Ying-Hui Chen

The 8196 IP PoE+ Horn Speaker is designed for use in both indoor and outdoor environments. This device can withstand intense weather conditions when the back wire compartment is correctly secured to avoid water entry.

Making sure your firmware is up to date is important for accessing the latest features and functionality. This can be done through the web interface system easily. Simply follow these easy steps:

1. From the top menu, click on System > Maintenance.

2. In the Upgrade section, click on Choose File > the 8196 firmware file to upload.

Note that a SFW file must be loaded.

3. Click Upgrade

4. After the upgrade is complete, confirm that the firmware version has changed (refer to top right of Control Panel)

That’s it! Now your 8196 IP Speaker is ready to go!

Visit our website to learn more about the 8196 IP speaker or download the user guide here for more information.

What’s Up? 4 VoIP Reseller Updates You Must Check Out This Month!

November 1, 2021 by Ying-Hui Chen

What’s going on this month? If you didn’t join our VoIP Supply reseller webinar this month, don’t miss out on the key takeaways here!

Download our presentation slides here.

#1 New VoIP Products to Consider

Let’s start with some new products you should consider:

Advanced Network Devices Double Sided HD IP Display – Very Cool HD IP Display designed for hallways, corridors and settings where messages need to be viewable from 50 ft and heard from 600² (on each side)
Yealink CP965 – The CP965 has a modern and stylish design that complements the look and feel of any room. It runs on Android 9 and can be paired via Bluetooth or connected via USB for hybrid meeting modes.
Poly Studio X70 Video Bar – The X70 is designed for large rooms! It is inclusive of both video and sound to help eliminate extra cabling and IT work.

#2 New Poly Edge B Series

If you haven’t checked out Poly’s New Edge B Series, you are really missing out! This whole new series comes with Opus codec support for better audio, same great Poly audio, more languages support and so much more! Check out this quick comparison chart below and read our blog post to learn more: Introduced NEW Poly Edge B Series Phones

#3 Technical Training and Resources

What else? Don’t miss out on the opportunity to stay on top of VoIP with our YouTube channel! The VoIP Supply YouTube has many playlists that are filled with great information:

Technical Webinars
Partner Interviews
VoIP News Updates
Unboxing Videos
Much more!

#4 CyberData Certified Installer and Reseller

Now is your chance to increase business by getting CyberCertified! CyberData is searching to identify, educate, train, and certify Value Added Resellers and Installers /Integrators that are interested in working with end-user customers to give them consultation and procure and/or go onsite and install the CyberData IP Paging devices.

Plus, there’s more for you in addition to MORE BUSINESS?

Placement of your logo and a hyperlink to your website from the CyberData website.
CyberData will send you leads for customers needing assistance in your coverage area.
Advanced notice and training of new devices.
Access to a Loaner/Demo package of 3 of our most popular devices.
Access to Sharefile folder with hi-res pictures, marketing collateral, news, diagrams, and more.
A Certificate badge you can place on your website noting you are a Certified Installer or Certified Reseller.

Visit our page to apply now!

Are you ready to learn more? Visit our website and don’t forget to join our next VoIP Supply reseller webinar to stay on top of VoIP!

UCM6300 Vs. UCM6300A: How to Choose Your Ideal Grandstream PBX

October 27, 2021 by Ying-Hui Chen

Twitter Posts October 2020 (5) copy 2

Don’t get left behind! Grandstream’s UCM6200 Series is going end of life (EOL) and it’s time for you to transition to the UCM6300 Series with the newer version of Asterisk for more features and capabilities!

Grandstream’s UCM6300 Vs UCM6300A: What are the differences?

While both series come with improved hardware and advanced features; only the UCM6300 Series supports both audio and video conferencing features.

To help you choose the right model you need, here are a few questions to consider:

How many users do you need?
How many concurrent calls?
Do you need video conferencing capabilities?
How many FXO/ FXS?

Check out a comparison chart below to see what features each model provides.

View the Grandstream UCM6300 Series

View the Grandstream UCM6300 Audio Series

Hot Off the Press! Poly Introduced NEW Poly Edge B Series Phones

by Ying-Hui Chen

Exciting News! Poly introduced their NEW Poly Edge B Series IP Phones today! This series comes with a stylish design and professional-grade audio quality. It is available in 2- and 4-line key models supporting 8- and 16-line key assignments. A perfect solution for small businesses, emerging markets, and even some enterprises!

The Poly Edge B Series includes three models: the Edge B10, B20, and B30. See a comparison chart below:

Let’s check out some of the cool features:

One Button Fast Access: The Edge B10 and B20 allow you to quickly cycle through and access available features. Each supports two hard-line buttons and four additional pages for fast access.
Background Noise Cancellation: If you are a Poly customer, you would know how fantastic the Acoustic Fence technology is! It eliminates background noise to keep your conversations on track. No more distractions like trying, dogs barking, etc.!
Mute Status with Key Illumination: You can easily tell if a phone is muted or not by looking at the key illumination!
Easy Provisioning: Get your phone up and running in no time! Poly Device Management Service (PDMS) provides a central, secure portal to stage, deploy and manage all your Edge phones from wherever you are.
Coming soon to your desktop: Several service providers and partners are working to get the Poly Edge B Series onboard as a supported phone on their respective UCaaS platforms! Stay tuned for more information soon!

Visit our product page to learn more! Or simply give us a call at 1-800-398-8647 and our VoIP experts will be happy to answer your questions!

SIP Chats: Welcome Back Scott Farrell of Algo

October 26, 2021 by Ying-Hui Chen

Can you believe this is our 10th episode of SIP Chats already? Join us as Brian and Scott Farrel from Algo discuss how Algo’s IP speaker and paging solutions are helping the return-to-office movement and more! Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

[Video] VoIP News Update – What’s Up this Month?

October 25, 2021 by Ying-Hui Chen

What’s up this month? In this episode of VoIP News Update, we will explain what went wrong in the deal between Zoom and Five9 and also take a close look at the new Poly Studio X70. Don’t miss out!

Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

3-Minute Read Learn All About Sangoma PBXact Cloud!

by Ying-Hui Chen

Download our presentation slides here

Looking for an easy cloud phone system? Spend 5 minutes to learn about Sangoma’s PBXact Cloud! Sangoma and VoIP Supply teamed up to host a webinar to show you what Sangoma PBXact Cloud is all about. Don’t have time for the whole presentation? Check out this quick webinar recap:

What is Sangoma PBXact Cloud?

PBXact Cloud is a complete UC platform provided by Sangoma. It is an open source system that is based on FreePBX and Asterisk. In short – it’s a certified version of Sangoma’s FreePBX!

Let’s check out some highlights of PBXact Cloud:

Tightly Integrated

SIPStation (Trunking service) and FAXStation (Fax service)
Sangoma S-D-P Series phones ○ PSTN telephony interfaces (configurable) and VoIP Gateways
CRM: SugarCRM, SuiteCRM, SalesForce, Zoho, ConnectWise
300 + End points and over 20+manufacturers
Sangoma Portal for licensing, support and Phones

Expanded Capabilities

Exclusive add-on modules (Base includes $2.3K in FreePBX add-ons)
Software extensibility enables custom Integrations APIs
Includes Sangoma Connect mobile and desktop client for collaboration
Go to the next level with the Call Center Bundle

PBXact Cloud includes features like Sangoma Connect Mobile, Desktop softphone, CRM-Link and Zapier, and more.

Now let’s talk a little bit more about some of the popular features:

Sangoma Connect

Sangoma Meet

Easier and more reliable configuration process
Better handling of network transitions (wifi<->LTE)
Broader phone-model coverage
Enhanced Push technology for increased reliability on incoming calls
Zero touch deployment

In Connect Mobile, a Sangoma Meet tab offers a shortcut to Sangoma Meet.
Changes are coming to the desktop and mobile apps, for deeper integration.
- Video chat (including guest chat) is removed. Please use Sangoma Meet for Video Conferencing.
- Also, the Chat widget is removed. Chat in the Desktop Softphone offers SMS and group chat.

Sangoma Desktop Softphone

The softphone solution is perfect for working from home staff or remote call center agents!

Make/Take calls – Shares desk Ext
Threaded Slack like chat
Phone system contact list/ dial by name
Presence control (Available, Chat, Away, DND, Not Available)
Hold/Transfer
Visual Voicemail
1:1 video calls
Click to call
Screen Pops w/CRM Link
SMS/Fax

Sangoma’s SmartOffice Access Solution

More key features include:

Don’t forget to also check out Sangoma’s SmartOffice Access! This solution leverages your existing LAN so you don’t need to do additional drilling through walls. Installation is a breeze! Plus, you will avoid a lot of unnecessary expenses.

No Door Readers

Readers per door are expensive
Readers are potential security risks as they reside outside the premises
- Primary target of every access control hack or attack!

Mobile Control and Credentials

App is used to open doors, arm zones or administer the platform
No key cards or fobs: No one forgets their mobile phone!

Reuse Existing Door Strikes or Mag Locks

If you are already using a legacy Access Control system, it is easy to upgrade to SmartOffice Access!
- Customer must check with local municipal bylaws first

Sangoma FAXStation

Last but not least, check out Sangoma’s faxing over IP solution, FAXStation! This easy solution provides you with unlimited users and it is just as reliable as the PSTN. It is easy to manage and integrated with the PBXact Cloud.

Can use fax machines and/or eFax.
Low monthly cost ($19.99/trunk for high volume)
Unlimited users • Avoids T.38 compatibility issues
No telco lines needed!
Just as reliable as the PSTN!
Easy management integrated with the PBXact Cloud

Do you have more questions about Sangoma PBXact Cloud? Visit our website for more information or simply raise your phone and give us a call at 1-800-398-8647!