This holiday season, be jolly with Poly!

December 20, 2021 by Youleidy Vega

Before this year ends, we need to share with you the latest deals on used IP Phones so that you have the opportunity to take advantage of them before the new year! VoIP Supply carries a great selection of used IP hardware that is both great quality and affordable. Check out the full catalog here.

Featured IP Phones for the month of December:

Poly IP 6000 $319.99

An oldie, but a classic! The IP 6000 Conference Phone is one of Poly’s old time favorites. It has remained a reliable conference phone throughout the years, used in many small to medium sized conference rooms. Featuring high-fidelity audio, Acoustic Clarity technology and a 12-foot microphone pickup, the IP 6000 delivers clear and crisp calls every time.

Poly Trio 8500 $499.00

The Poly Trio is a conference phone designed for collaboration. If you are in need of a conference phone that delivers, then look no further than the Trio 8500. It has noise-cancelling technology, can pick up voices up to 14 feet away and features a 5-inch color LCD display.

Learn more about the Trio 8500 here.

Poly VVX 501 $129.99

Looking for a deskphone instead? Check out the VVX 501. This deskphone has Gigabit capabilities and supports up to 12 SIP lines. Its touchscreen display makes it easy to manage the menu as it is as intuitive as using a smartphone. The VVX 501 features background noise suppression as well as Polycom’s Acoustic Clarity technology for full-duplex conversations. Learn more about the VVX 501 here.

Don’t forget to take a peek at our Refresh site for a look at our refurbished catalog. Stock varies daily and something tells me a lot of people are hoping to get their hands on our used IP Phones this holiday season! Wanna talk to one of our Refresh elves in our warehouse? Call us at 1-800-398-8747.

10+ New VoIP Phones and Headsets You Might Have Missed This December

by Ying-Hui Chen

Christmas is just around the corner! While you celebrate this holiday season, don’t forget to also check out our new VoIP phones and headsets! Let’s jump in:

Yealink’s NEW Ruggedized DECT Handsets & Microsoft Teams Phones

Yealink introduced a bunch of exciting new phones including the ruggedized DECT handsets, Microsoft Teams USB phones, and more!

Did you know that you can combine the Ruggedized handset with Yealink new DECT base station W70B? These handsets deliver superb and stable audio quality even with poor network conditions. Check out these new Yealink handsets:

That’s not it! Yealink also released their MP series Microsoft Teams phones with a dedicated Microsoft Teams button! Check out these devices:

These products are coming soon so stay tuned!

Jabra’s NEW Evolve2 75 Series

If you haven’t checked out Jabra’s Evolve2 75 Series, you are really missing out! The Evolve2 75 Series is ideal for hybrid workers who may find themselves changing locations on a daily basis. With extraordinary noise canceling technology and world-class audio performance, these headsets will surely help keep you focused wherever work takes you!

Better yet, we have these Jabra Evolve2 75 Series headsets in stock now:

Jabra Evolve2 75 UC USB-A Stereo Headset
Jabra Evolve2 75 USB-A MS Stereo Headset
Jabra Evolve2 75 UC USB-C Stereo Headset

Visit our website to learn more about the new VoIP hardware this month!

How to Interpret the LED Indicators on the Jabra Evolve2 75 Series Headsets

December 17, 2021 by Ying-Hui Chen

What does the lights on your headset tell you? These colorful lights are more than just normal LED lights. They are giving you information about your battery, power status, calling status, and more!

What does the LED lights on my Jabra Evolve2 75 mean?

Depending on the LED colors and behavior, it can mean different things. Check out this chart for an overview of the corresponding status:

There are two LED light locations.

On the top: Busylight LED
- Red – busy
- Flashing Green – incoming call
- Slow Flashing Purple – trying to connect to Microsoft Team *This will time out after 10 seconds
- Fast Flashing Purple – Microsoft Teams notification
At the bottom: Status LED
- Green – power on/ battery full
- Yellow – battery medium
- Red – battery low
- Flashing Red – battery critically low
- Flashing Blue – pairing
- Flashing Purple – resetting/firmware updating
- Flashing White – headset docked in an optional charging stand

There you have it! Visit our website to learn more about the Evolve2 75 Series or simply give our VoIP experts a call today to learn more!

4 Challenges of Creating a Successful Hybrid Workspace (and How to Overcome Them!)

December 15, 2021 by Ying-Hui Chen

The new wave of future workers is coming, are you prepared? With more people working both from home and office, creating a flexible hybrid work environment has become the key to success. Let’s look at a few common challenges and how you can cope with them easily!

Challenge 1: Disconnection Between On-site and Remote Workers

With staff working in different places, employees can feel disconnected from each other. Therefore you need the right equipment to bring them together and stay connected.

Solution: Efficient collaboration devices

Provide tools that can help them stay connected with the team at all times no matter where they work, including:

Web cameras for high quality video calls
Noise Cancelling Headsets for instant communication
High quality desk phones for home offices
Collaboration platforms such as instant chats, call recording, etc

Challenge 2: Too Much Distraction from Noise and Human Interruptions

With more employees working from home or even on the go, having a solution that helps reduce distractions is more important than ever.

Solution: Devices with Noise Cancelling Technology & Do Not Disturb Features

Make sure your employees have collaboration devices with noise cancelling technology! There are many headsets available on the market with HD speaker performance and noise cancelling microphone. Here are a few options:

You should also enable the Do Not Disturb feature on your phones to reduce human interruptions.

Challenge 3: Workers Shifting from Different Space and Locations

Empowering your workers in different locations is not an easy task; however these wireless devices below will make it easier to build a flexible working environment!

Solution: Wireless Solutions & Mobile Apps

Snom’s C620 wireless conference phone
Snom M Series DECT Phones
Snom’s A230 can be connected to any Snom desk phone that has a USB port to add DECT functionality

There are also multiple softphone apps available on the market that can help you engage workers from different spaces such as Sangoma Connect, Switchvox Softphone, 3CX Softphone, Grandstream Wave, and more

Challenge 4: Workers are Engaged with Different Platforms and Tools

Are your workers using different softphones or collaboration platforms? Engage them with compatible devices!

Solution: Video conferencing solutions that integrate with different platforms

Choose video conferencing solutions that integrate with multiple platforms your employees use. Here are a couple of examples:

Konftel Cam 20 – compatible with Microsoft Teams and Zoom
Poly video conferencing solutions that integrate with any native platform like Teams and Zoom
More Teams Certified Devices
More Zoom Certified Devices

Q&A: How do I extend the radio coverage of Yealink’s W59R Ruggedized DECT Handsets?

December 8, 2021 by Ying-Hui Chen

Do you have a larger room or office that is in need of wider radio coverage? Great news! Yealink’s W59R handsets are equipped with a repeater mode that can extend your radio coverage of the base station. This feature will give you greater freedom of mobility in large dwellings.

How does it work? All you need to do is to enable the repeater mode and make sure a repeater is registered to your base station. Then all handsets registered to that base station can be used either within the range of the base station or the repeater.

Note that the repeater mode and eco mode+ features cannot be used at the same time.

How to Set Up the Repeater Mode on Yealink’s W59R Ruggedized Handsets

Simply follow these steps to set up the repeater mode:

1. Go to OK > Settings > System Settings > Repeater Mode.

2. Select a desired repeater and press OK.

The handset prompts whether to reboot this base station.

3. Confirm the action.

The base station reboots to make the change take effect. The change is applied to all the handset registered to the base station.

Learn more about Yealink’s W59R Ruggedized DECT Handsets here or simply raise your phone and give us a call at 1-800-398-8647!

VoIP News Update | November 2021

December 1, 2021 by Ying-Hui Chen

Feeling a little cold? Warm up with our new VoIP update this month! In this episode, we are going to talk about some exciting news from Vonage, Mitel, Ericsson, Ring Central, Sangoma and more! We will also recap our time at Channel Partners 2021. Don’t miss out!

Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

Poly VVX 250, VVX 350, VVX 450 Comparison: What are the Differences?

November 29, 2021 by Ying-Hui Chen

Poly’s VVX x50 Series is known for its extraordinary sound and built-in smart features. If you are looking for a feature-rich and stylish IP phone, you can’t miss out on Poly’s VVX s50 Series!

The VVX x50 Series Key Features:

Enhance sound quality of conversations
Access features fast in a modern design
Customize for a variety of office settings
Deploy to teams easily and quickly

We understand a couple of these models are difficult to get your hands on right now, so we wanted to highlight the main difference and features. Knowing these could help you offer a model that is more available (AKA the VVX 250). See them side by side in a chart below:

Poly VVX x50 Series Comparison Chart

	Poly VVX 250	Poly VVX 350	Poly VVX 450
SIP Lines	4	6	12
Soft Keys	4	4	4
Gig-E Ports	2	2	2
USB Ports	1	2	2
Expansion Module	No	No	Yes EM50
Obihai Edition	Yes	Yes	Yes
Color LCD Screen	2.8’’	3.5’’	4.3’’

Did you know that we currently have the VVX 250 in stock and ready to ship? Don’t wait to place your order here today!

Visit our product page to learn more about the VVX x50 Series or simply give us a call at 1-800-398-8647!

Patton’s SmartNode Session Border Controllers are Certified for Microsoft Teams Direct Routing

November 23, 2021 by Ying-Hui Chen

Did you know that Patton’s SmartNode Series of enterprise session border controllers (SBCs) are certified to support Microsoft Teams Direct Routing?

Direct Routing is a Microsoft Teams feature that enables interconnection between the UC software and any SIP or PSTN services a company wishes to use

With this certification, Microsoft Teams users can now employ an external SIP or PSTN communication service provider for external calls while taking advantage of the benefits of the unified communications platform.

Patton offers a variety of SBCs for all sized businesses and they are all operated and managed through the Patton Cloud. Learn more about Patton’s SBC here!

Key features:

Auto-provisioning, separate config domain support, secure provisioning for configuration & software upgrades
Patton Cloud enabled
Support Microsoft Teams Direct Routing
Made in the USA

SIP Chats with Voneto: Your VoIP Solution & Microsoft Teams

November 19, 2021 by Ying-Hui Chen

It’s time to hear all about Voneto and how they are changing the game with your current VoIP Solution and Microsoft Teams! Grab your coffee and join your host, Brian Hyrek, and special guest Mike O’Donnell for this highly informative episode of SIP Chats! Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

Great Deals on Like-New Poly phones

November 16, 2021 by Youleidy Vega

VoIP Supply has a pretty great selection of used devices that are great for businesses on a budget. Our refurbished line of products, which we call Refresh, is backed by an entire one-year warranty, so that you can buy with peace of mind.

Check out our featured phones for this month of November, a great deal on used IP phones that is worth being thankful for.

Poly Trio 8500

The Trio 8500 Conference Phone is perfect for small to medium size conference rooms. It can pick up voices up to 14 feet away and it is able to block out noises so that every call is clear. The intuitive 5-inch touchscreen display makes it easy to make and end calls as well as mute and control your device settings.

Quick features:

5-inch color LCD (720 x 1280 pixel)
On-screen virtual keyboard
3 cardioid microphones
14ft/4.3m microphone pickup range
Polycom® HD Voice™
Polycom® Acoustic Clarity™ technology
Polycom® NoiseBlock™
Voice activity detection
Polycom Zero Touch Provisioning
QoS Support
Open SIP and Microsoft Lync 2013/ Skype for Business/Office365 Cloud PBX

Poly VVX 400

The Poly VVX 400 is a 12-line IP Phone that supports HD Voice and PoE. It is a great choice for the office worker or receptionist that needs an easy to use and effective audio solution.

Quick Features:

12 Line appearances
Polycom HD Voice
3.5″ (320×240) Backlit Color LCD
Dual 10/100 RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)

Poly VVX 311

Last but not least, this month we are also featuring the VVX 311 IP Phone. The VVX 311 is another great pick for the business user who makes a low to moderate number of calls on a regular basis. This is a great pick for cubicle workers and receptionists.