SIP Chats with Mobotix

September 9, 2021 by Ying-Hui Chen

Welcome to our next episode of SIP Chats! Brian Hyrek invites our very own IP Camera Expert, Tom Uhteg to have a chat with Mobotix Regional Sales Manager: US East, Vin Imbesi!

Let’s hear about the impact Mobtoix is having in the workplace as people begin to migrate back to the office and more.Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

How to Read the LED Status Indicator on the Konftel 70 Conference Phone

September 3, 2021 by Ying-Hui Chen

The Konftel 70 conference phone is popular for many reasons – It is portable, easy to use, adaptable, inexpensive, and it is appealing! One convenient feature the Konftel 70 offers is the LED status indicator, which tells you the call status, device modes, and more. Let us help you understand what each light means:

How to Read the LED Status Indicator on the Konftel 70

The LED status indicator shows you your call status, power connection, battery state and more. Here is a list of the lights and what each one indicates:

Steady Red – Microphones are on mute
Flashing Red – A call is on hold
Steady Green – A call is in progress
Flashing Green – An incoming call is ringing
Steady Blue – Call transfer to mobile phone or the music mode
LEDs off – The speakerphone is inactive

There are also two additional LED indicators located on:

Bluetooth logo on the front part of the device. When it shows steady blue color, it indicates Bluetooth standby, pairing and music modes, and manual reconnect.
Off Hook touch button. It shows the power is on in the idle and standby modes and during the active usage. When the white LED light is off, the device is in the hibernate mode

There you have it! Visit our product page to learn more about the Konftel 70 or simply give us a call at -1800-398-8647 to get more information!

Q&A: What are the differences between Fanvil’s PA2 and PA2S SIP Paging Gateways?

August 31, 2021 by Ying-Hui Chen

Fanvil’s IP paging gateways keep getting better! As more customers are looking into their new PA2S paging gateway, more questions arise. Therefore, in this blog post, we are going to give you an overview of the PA2S and walk you through the main differences between Fanvil’s PA2 and PA2S.

4 Key Features of The PA2S Paging Gateway

There are 4 new highlights of the PA2S paging gateway, including:

MP3 Broadcasting

With the PA2S, you are able to deliver real-time and fixed-time broadcasting simply by connecting to an external device such as a microphone, mobile phone, and/or a passive/active speaker. This is a very cool and convenient feature!

Emergency Intercom

PA2S is also equipped with a button and an indicator light for making emergency calls to the management center.

Monitor & Alarm

The rich interfaces of PIR sensor, alarm light, alarm bell, and switch made remote monitoring and real-time alarm features possible for multiple scenarios.

Cloud Management

Manage your PA2S easily with Fanvil Device Management Cloud System (FDMS). Zero-touch auto-provisioning and online maintenance make reducing costs and increasing efficiency possible and very easy!

Visit our product page or simply call one of our VoIP experts today at 1-800-398-8647 to learn more!

4 VoIP Updates You Must Know This Month!

August 30, 2021 by Ying-Hui Chen

Did you join our monthly VoIP Reseller webinar last week? In case you missed it, here are 4 key takeaways for you!

Download the presentation slides here

#1 New VoIP Products

This month we have many exciting new VoIP products including:

Yealink SIP-T58W PRO: The T58W PRO supports the Yealink BTH58 wireless Bluetooth handset, which allows for maximum flexibility.
PanaCast 20: A secure and portable webcam that is designed to advance video collaboration by offering video that surpasses the standards.
Snom M85: A Ruggedized DECT Handset is the IP65 DECT handset with shockproof, splash-proof, and dust-proof capabilities; suitable for outdoor areas and/or industrial work environments

Don’t forget to look out for Poly’s new Encorepro 500 Series and Voyager 4300 UC Series!

#2 3CX V18 Teams Integration

Did you know that the 3CX version 18 now has Teams integration and can save users on Teams calling plans? Check out these benefits:

Dial externally via 3CX SIP trunks
Eliminate costly MS domestic/ international calling plans
Choose your own cost-effective SIP provider in your region
Make do with less staff on expensive MS365 E5 license plans

#3 Poly’s CCX IP phones are certified on Metaswitch

Poly recently announced that their CCX phones are now fully certified on Metaswitch! They are also certified on Zoom and compatible with Teams.

See a compatibility chart here

#4 VoIP Supply is Now a CISCO Master Agent!

VoIP Supply is proud to announce a new partnership with Cisco, which gives you, our valued partner, access to Cisco’s MPP (Multi-Platform Phones) line of products!

Why Consider Selling Cisco MPP Line?

The most secure IP phones on the market
Wi-Fi & Bluetooth built into the phones
The 8800 Series are Eco-Friendly
The 8800 Series has Text-to Speech
Robust ATAs
ZeroTouch Provisioning
On-Device Firewall
The 7800 Series has a replaceable faceplate
Wired or wireless headsets that work seamlessly with Cisco phones

Join our next VoIP Reseller webinar to stay on top of VoIP!

How to add a party to a group call on Konftel 300IP Conference Phone

August 27, 2021 by Ying-Hui Chen

Konftel’s 300IP conference phone comes with many user-friendly features. It is ideal for larger conferences since it can accommodate expansion microphones, an external wireless headset and a PA system. Today we want to show you how easy it is to add a new party to a group call in seconds! Let’s get started:

How to Add a Party to a Group Call on the Konftel 300IP

Simply follow these easy steps:

Press the phone icon – this will show you the line menu with the name of your accounts and lines that are already busy with displayed
Select the account you wish to use for the new call and press OK or the handset icon
Dial the new number you are trying to add to the group
Press the Conference icon button
Now all lines will be merged into a multi-party call

That’s it! Visit our product page to learn more about Konftel’s 300IP conference phone and how you can take full advantage of this device!

August VoIP News Update

August 26, 2021 by Ying-Hui Chen

Are you ready for our August VoIP new update? Grab a seat and hear about the latest VoIP products and news!

This month we take a look at some products from Yealink and Jabra, exciting news about Zoom and Five9 and much more!

Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

[Comparison Guide] Poly’s CCX IP Phones are Certified with Metaswitch, Microsoft Teams, and Zoom

August 25, 2021 by Ying-Hui Chen

Great news! Poly’s CCX IP phones are now certified on Metaswitch! What does this mean? This means that all Poly service provider partners using a Metaswitch platform can now begin deploying the CCX IP phones as part of their overall solution.

That’s not all! The CCX Series is also certified with Microsoft Teams and Zoom. Check out these specific models that work with each platform:

Poly CCX & Microsoft Teams

Poly’s Microsoft Teams certified phones include the CCX400, CCX500, and CCX600.

Download the Teams edition comparison sheet here.

Poly CCX & Zoom Phone

Poly’s Zoom compatible phones include the CCX400, CCX500, CCX600 and CCX700.

Download the Open SIP edition comparison sheet here.

About Poly CCX Phones

Poly’s CCX Series are simple, intuitive and powerful IP phones designed for the way you work. Touch screen, Exclusive Acoustic Fence feature and HD voice are just a few of the key features. Users will also enjoy the world-class handsfree speakerphone with advanced NoiseBlock technology. Check out some of the essential features:

Headset or handset—your choice
Color touchscreen operation
Hear every nuance with award-winning Poly audio technology
Native Microsoft Teams and Open SIP models

Give our VoIP experts a call at 1-800-398-8647 or visit our web pages to learn more!

4 Sangoma Deal Registration Questions Answered!

August 19, 2021 by Ying-Hui Chen

Sangoma is a rapidly growing company with an award-winning product suite. Are you ready to be a Sangoma partner and start growing your business? Here are some Q&A to get you started!

Download the presentation slides here.

#1 What are the Benefits to Sangoma Partners?

Profitability enhancement: Deal registration adds additional gross profit margin to an already profitable sale.
Account control: If a registered prospect contacts Sangoma, we can refer the prospect back to the partner, and brief the partner on any communication that has taken place directly with Sangoma.
Special pricing and promotion eligibility: Price deviation requests and promotions will be honored only for those opportunities that have been forecasted.
Opportunity Referral: Partner registration activity will be considered when reviewing partner eligibility for leads opportunities.
Greater discount spread between partner levels: Higher-level partners will receive larger deal registration incentives than lower level partners. This widens the discount spread between levels and further protects margins of higher-level partners.

#2 What are the Partner Qualifications?

Gold or Silver Partners in good standing with Sangoma are eligible.
- Must have completed training requirements to have at least one company level certification (Switchvox or PBXact)
- Must have met demo purchase requirement
- Must promote Sangoma on web site, if other vendor brands are promoted
Must be headquartered in the US or Canada

#3 Is my opportunity qualified?

Customer must be an end user, headquartered in the U.S. or Canada
Deal must not already be registered to another partner
Registration is valid for 120 days
Deals must be registered at least (30) days before closure
Allow 1 additional renewal for 120 days
Partner must provide regular and complete account updates in order to remain registered to the deal
Deal must have a minimum value of $3500 MSRP in USD
Deal Registration Discounts are ONLY valid for the following product categories as indicated on the published price lists. They include: Switchvox, PBXact, Phones, Headsets, Gateways, Cards and other products (excludes FreePBX add-ons, Asterisk add-ons, CCD, third party products and some cables and accessories)
Deal may include products from other Sangoma business units not eligible for the Deal Registration program incentive to reach the $3500 minimum, even though the discount does not apply to those products.eligible for the Deal Registration program incentive to reach the $3500 minimum, even though the discount does not apply to those products.

#4 What are the incentives?

Check out this incentive summary chart below for more detail:

Have more questions? Visit our website or give us a call at 1-800-398-8647 today to get your questions answered!

How to Troubleshoot Jabra’s PanaCast When the Video Image Doesn’t Show

by Ying-Hui Chen

Nothing is more frustrating when your web camera is not working properly! When that happens, here are a few things you can try:

Have you selected the Jabra PanaCast as the default video device in your video conferencing application?
If you are using a Windows OS computer, is your camera being detected under Imaging Devices or Camera in the Device Manager?
Can the problem be a bad cable?
- You should use the included 1m/3ft cable or the optional Jabra 1.8m/5.9ft cable.
- You can try another original Jabra PanaCast cable with a working camera to rule out the cable issue.
Are you using a USB extender cable or USB hub solution?
- Click here to check if your cable is from Jabra’s approved list of extender cable and USB hub solutions.
Does your PanaCast camera have the latest firmware?
- You can use Jabra Direct to check for updates and install the latest firmware.
- Using the latest firmware will avoid issues.

Before you leave, be sure to check out Jabra’s newest members of the PanaCast family: the PanaCast 20 and Pancast 50! These secure and portable web cameras are designed to advance video collaboration by offering video that surpasses the standards.

Overview: Essential Fanvil I-Series Intercoms & Door Phones to Improve Building Security

by Ying-Hui Chen

Fanvil’s i-Series SIP intercoms and door phones are designed with a unique feature set including hands-free talking, extra volume levels, function monitoring, wall mounting, and more. If you are looking for reliable protection against bad weather, vandalism, and sabotage, look no further!

In this month’s webinar with Fanvil, we walked our audience through the whole i-Series intercoms and door phones and gave you an overview of the whole product line. Here’s a recap:

Download the presentation slides here

#1 I-Series SIP Indoor Station – NEW!

Fanvil’s I-Series SIP indoor station with a clear color screen and easy-to-access buttons can be easily applied in different indoor scenarios.

Working with other door phones and intercoms at the entrance, Fanvil’s indoor station provides remote access security control for residences. It can also be connected to alarms and other intelligent security devices via SIP/rich interfaces!

#2 Audio Intercom

Fanvil provides both indoor and outdoor audio intercom options. They all come with HD audio quality, and you have the option of having one or two functional buttons.

Fanvil i10D: an indoor audio intercom with HD audio and two buttons.
Fanvil i10: an indoor audio intercom with HD audio
Fanvil i12: an outdoor audio intercom with one or two buttons. This unit is equipped with IP65 &IK10 protection level and 2 short circuit input/output interface

#3 Video Intercom

Fanvil has two video intercoms available for indoor or outdoor settings:

Fanvil i10V: an indoor video intercom with one or two buttons and HD audio.
Fanvil i16V: an outdoor video intercom with two buttons and HD audio. It has 2 built-in relays and 2 short circuit input/output interfaces

#4 Video Door Phone

Fanvil’s video door phones feature a built-in RFID/IC card reader and a numerical keypad design dial pad.

Fanvil i30: an indoor video intercom with numerical keypad and built-in RFID/IC card reader.
Fanvil i31S: an outdoor video intercom with numerical keypad and built-in RFID/IC card reader
Fanvil i33V/VF: an outdoor video intercom with a LCD display and 2 SIP lines

Contact our VoIP experts at 1-800-398-8647 and/or visit our website to learn more about Fanvil’s door phones!