6 VoIP Features That Will Surprise You This New Year

January 5, 2022 by Ying-Hui Chen

2022 is officially here! Start off your new year with some cool VoIP features! In this article, you will learn about 6 different unique features from some of our top brands at VoIP Supply. I bet you didn’t know some of them!

Cisco 7841 Announces Incoming Caller ID

Did you know that the Cisco 7841 announces/reads out incoming caller ID? Users can control this feature through the phone settings!

The Cisco® 7841 is a cost-effective, high-fidelity IP phone designed to improve your organization’s people-centric communications while reducing your operating costs. The Cisco7841 is currently in stock!

Fanvil PA3 Comes with Broadcasting and Recording Features

The next cool feature comes from the Fanvil PA3. This device has various functions such as broadcasting and recording to adapt different application environments? This Public Announcement system device allows you to DIY the paging device very easily!

Yealink W79P Supports Efficient Provisioning and Mass Deployment

Yealink released a bunch of new products at the end of 2021 and they all come with cool features! Check this out – Yealink W79P Ruggedized DECT Handset supports efficient provisioning and effortless mass deployment with Yealink’s Redirection and Provisioning Service (RPS) and Boot mechanism.

Remote deployment, maintenance and upgrades can all be done with ease!

Poly Studio X50 Accepts Built-in Notices

You also can’t miss out on the Poly Studio X50! The Studio X50 accepts built-in notices! The system will notify you when there’s an update available and ready to be installed. Staying on top of the latest features is easier than ever!

Fanvil i31S has International Protection Markings

Did you know that the Fanvil i31S has international protection markings and a waterproof rating of IP65? These features protect the i31S against intrusion and make it reliable and durable!

Cisco 8800 Comes with an Intelligent Proximity Feature

Last but not least, the Cisco 8800 Series comes with an Intelligent Proximity feature! This allows you to pair your mobile device with select Cisco desk phones including the 8845, 8851, and 8865!

Visit our website to learn more cool VoIP products and features!

New VoIP Supply Podcast Comes to Town!

by Ying-Hui Chen

Welcome 2022 with our newly launched VoIP Supply Podcast! Learn the latest VoIP insights easily on the go while you’re driving, walking your dog, or working out! Check out these latest episodes:

[Unboxing Video] Yealink’s CP965 Conference Phone

January 4, 2022 by Ying-Hui Chen

The Yealink CP965 Conference Phone is here! Watch this short video as we unbox this new and exciting Android-based conference phone, and see how easy it is to set up, operate, and so much more!

The CP965 runs on Android 9 and can be paired via Bluetooth or connected via USB for hybrid meeting modes. This device provides a clear audio experience that sounds natural, supported by its 13 built-in microphones.

2021 December VoIP News Update

December 28, 2021 by Ying-Hui Chen

Happy Holidays! While you enjoy quality time with family and friends, don’t forget to watch our December News Update. This month’s VoIP News Update, we close out 2021 with some awesome new product releases from Fanvil and Snom. We also dive into what makes Sangoma Switchvox such a unique and viable option for your business. Click here to watch now!

Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

This holiday season, be jolly with Poly!

December 20, 2021 by Youleidy Vega

Before this year ends, we need to share with you the latest deals on used IP Phones so that you have the opportunity to take advantage of them before the new year! VoIP Supply carries a great selection of used IP hardware that is both great quality and affordable. Check out the full catalog here.

Featured IP Phones for the month of December:

Poly IP 6000 $319.99

An oldie, but a classic! The IP 6000 Conference Phone is one of Poly’s old time favorites. It has remained a reliable conference phone throughout the years, used in many small to medium sized conference rooms. Featuring high-fidelity audio, Acoustic Clarity technology and a 12-foot microphone pickup, the IP 6000 delivers clear and crisp calls every time.

Poly Trio 8500 $499.00

The Poly Trio is a conference phone designed for collaboration. If you are in need of a conference phone that delivers, then look no further than the Trio 8500. It has noise-cancelling technology, can pick up voices up to 14 feet away and features a 5-inch color LCD display.

Learn more about the Trio 8500 here.

Poly VVX 501 $129.99

Looking for a deskphone instead? Check out the VVX 501. This deskphone has Gigabit capabilities and supports up to 12 SIP lines. Its touchscreen display makes it easy to manage the menu as it is as intuitive as using a smartphone. The VVX 501 features background noise suppression as well as Polycom’s Acoustic Clarity technology for full-duplex conversations. Learn more about the VVX 501 here.

Don’t forget to take a peek at our Refresh site for a look at our refurbished catalog. Stock varies daily and something tells me a lot of people are hoping to get their hands on our used IP Phones this holiday season! Wanna talk to one of our Refresh elves in our warehouse? Call us at 1-800-398-8747.

10+ New VoIP Phones and Headsets You Might Have Missed This December

by Ying-Hui Chen

Christmas is just around the corner! While you celebrate this holiday season, don’t forget to also check out our new VoIP phones and headsets! Let’s jump in:

Yealink’s NEW Ruggedized DECT Handsets & Microsoft Teams Phones

Yealink introduced a bunch of exciting new phones including the ruggedized DECT handsets, Microsoft Teams USB phones, and more!

Did you know that you can combine the Ruggedized handset with Yealink new DECT base station W70B? These handsets deliver superb and stable audio quality even with poor network conditions. Check out these new Yealink handsets:

That’s not it! Yealink also released their MP series Microsoft Teams phones with a dedicated Microsoft Teams button! Check out these devices:

These products are coming soon so stay tuned!

Jabra’s NEW Evolve2 75 Series

If you haven’t checked out Jabra’s Evolve2 75 Series, you are really missing out! The Evolve2 75 Series is ideal for hybrid workers who may find themselves changing locations on a daily basis. With extraordinary noise canceling technology and world-class audio performance, these headsets will surely help keep you focused wherever work takes you!

Better yet, we have these Jabra Evolve2 75 Series headsets in stock now:

Jabra Evolve2 75 UC USB-A Stereo Headset
Jabra Evolve2 75 USB-A MS Stereo Headset
Jabra Evolve2 75 UC USB-C Stereo Headset

Visit our website to learn more about the new VoIP hardware this month!

How to Interpret the LED Indicators on the Jabra Evolve2 75 Series Headsets

December 17, 2021 by Ying-Hui Chen

What does the lights on your headset tell you? These colorful lights are more than just normal LED lights. They are giving you information about your battery, power status, calling status, and more!

What does the LED lights on my Jabra Evolve2 75 mean?

Depending on the LED colors and behavior, it can mean different things. Check out this chart for an overview of the corresponding status:

There are two LED light locations.

On the top: Busylight LED
- Red – busy
- Flashing Green – incoming call
- Slow Flashing Purple – trying to connect to Microsoft Team *This will time out after 10 seconds
- Fast Flashing Purple – Microsoft Teams notification
At the bottom: Status LED
- Green – power on/ battery full
- Yellow – battery medium
- Red – battery low
- Flashing Red – battery critically low
- Flashing Blue – pairing
- Flashing Purple – resetting/firmware updating
- Flashing White – headset docked in an optional charging stand

There you have it! Visit our website to learn more about the Evolve2 75 Series or simply give our VoIP experts a call today to learn more!

4 Challenges of Creating a Successful Hybrid Workspace (and How to Overcome Them!)

December 15, 2021 by Ying-Hui Chen

The new wave of future workers is coming, are you prepared? With more people working both from home and office, creating a flexible hybrid work environment has become the key to success. Let’s look at a few common challenges and how you can cope with them easily!

Challenge 1: Disconnection Between On-site and Remote Workers

With staff working in different places, employees can feel disconnected from each other. Therefore you need the right equipment to bring them together and stay connected.

Solution: Efficient collaboration devices

Provide tools that can help them stay connected with the team at all times no matter where they work, including:

Web cameras for high quality video calls
Noise Cancelling Headsets for instant communication
High quality desk phones for home offices
Collaboration platforms such as instant chats, call recording, etc

Challenge 2: Too Much Distraction from Noise and Human Interruptions

With more employees working from home or even on the go, having a solution that helps reduce distractions is more important than ever.

Solution: Devices with Noise Cancelling Technology & Do Not Disturb Features

Make sure your employees have collaboration devices with noise cancelling technology! There are many headsets available on the market with HD speaker performance and noise cancelling microphone. Here are a few options:

You should also enable the Do Not Disturb feature on your phones to reduce human interruptions.

Challenge 3: Workers Shifting from Different Space and Locations

Empowering your workers in different locations is not an easy task; however these wireless devices below will make it easier to build a flexible working environment!

Solution: Wireless Solutions & Mobile Apps

Snom’s C620 wireless conference phone
Snom M Series DECT Phones
Snom’s A230 can be connected to any Snom desk phone that has a USB port to add DECT functionality

There are also multiple softphone apps available on the market that can help you engage workers from different spaces such as Sangoma Connect, Switchvox Softphone, 3CX Softphone, Grandstream Wave, and more

Challenge 4: Workers are Engaged with Different Platforms and Tools

Are your workers using different softphones or collaboration platforms? Engage them with compatible devices!

Solution: Video conferencing solutions that integrate with different platforms

Choose video conferencing solutions that integrate with multiple platforms your employees use. Here are a couple of examples:

Konftel Cam 20 – compatible with Microsoft Teams and Zoom
Poly video conferencing solutions that integrate with any native platform like Teams and Zoom
More Teams Certified Devices
More Zoom Certified Devices

Q&A: How do I extend the radio coverage of Yealink’s W59R Ruggedized DECT Handsets?

December 8, 2021 by Ying-Hui Chen

Do you have a larger room or office that is in need of wider radio coverage? Great news! Yealink’s W59R handsets are equipped with a repeater mode that can extend your radio coverage of the base station. This feature will give you greater freedom of mobility in large dwellings.

How does it work? All you need to do is to enable the repeater mode and make sure a repeater is registered to your base station. Then all handsets registered to that base station can be used either within the range of the base station or the repeater.

Note that the repeater mode and eco mode+ features cannot be used at the same time.

How to Set Up the Repeater Mode on Yealink’s W59R Ruggedized Handsets

Simply follow these steps to set up the repeater mode:

1. Go to OK > Settings > System Settings > Repeater Mode.

2. Select a desired repeater and press OK.

The handset prompts whether to reboot this base station.

3. Confirm the action.

The base station reboots to make the change take effect. The change is applied to all the handset registered to the base station.

Learn more about Yealink’s W59R Ruggedized DECT Handsets here or simply raise your phone and give us a call at 1-800-398-8647!

VoIP News Update | November 2021

December 1, 2021 by Ying-Hui Chen

Feeling a little cold? Warm up with our new VoIP update this month! In this episode, we are going to talk about some exciting news from Vonage, Mitel, Ericsson, Ring Central, Sangoma and more! We will also recap our time at Channel Partners 2021. Don’t miss out!