How to Make a Broadcast Call with Fanvil’s V67 IP Phone

March 11, 2022 by Ying-Hui Chen

Do you often need to make broadcast calls to people in a group? You will love the multicast feature on Fanvil’s V67 IP phone!

How does the multicast feature work?

Users can configure a multicast DSS Key on the V67 phone, which allows users to send a Real TimeTransport Protocol (RTP) stream to the pre-configured multicast address without involving SIP signaling.

Users can also configure the V67 to receive an RTP stream from a pre-configured multicast listening address without involving SIP signaling. You can set up to 10 multicast listening addresses.

How to set up the multicast feature on Fanvil’s V67 IP Phone

Here are the steps you need to do to enable the multicast feature:

Go to [Function Key] >> [Function Key] , select the type to multicast, set the multicast address, and select the codec.
Click Apply.
Set up the name, host and port of the receiving multicast on the web page of [PhoneSettings] >> [MCAST].
Press the DSSKEY of the Multicast Key which you set.
Receiver will receive a multicast call and play multicast automatically.

Here are the parameters and description:

That’s it! Fanvil’s V67 is the flagship phone of the new V Series IP phones. Click here to learn more about other cool features!

The Poly Edge B Phones Now Certified with Metaswitch

March 10, 2022 by Ying-Hui Chen

Great news! Poly’s Edge B Series Phones are now certified with Metaswitch. This means all service provider partners using the Metaswitch platform for voice or UC can now provision Poly Edge B phones on their platform!

The B Series is also certified with Google Voice! Click here to learn more.

About Poly’s Edge B Series

The Edge B Series Phones are perfect solutions for small businesses, emerging markets, and even some enterprises! This series includes the Edge B10, B20, and B30.

They come with professional-grade audio quality and are available in 2- and 4-line key models supporting 8- and 16-line key assignments. See a quick comparison here:

Visit our website to learn more about Poly’s Edge B Phones.

Comparison Chart Introducing Fanvil’s V Series IP Phones

March 9, 2022 by Ying-Hui Chen

Have you checked out Fanvil’s NEW V Series of IP phones? If you haven’t heard of them, you are really missing out! Let’s take a look at them all here together:

Download the presentation slides here to see them all

Fanvil’s V Series Highlights

V Series includes the V67, V65, V64, and V62. These efficient phones create smart and smooth business communication experience for executives and managers.

The flagship video phone(2-way), the V67, features an adjustable touch screen, a cool lighting keypad, and more advanced capabilities below:

Antibacterial material of the handset and keypad surface: Inhibits more than 99.5% of bacteria growth.
Built-in 5 Mega-pixel 1080P camera with a privacy cover: Provide HD video collaboration
Android 9.0 operating system: V67 provides a comprehensive SDK (developer kit) to meet the customization needs of industry applications and secondary development
Bluetooth 5.0: Easy pairing with headsets and mobile phones
Customizable into various security solutions for reducing investment

Check out a comparison chart to compare the V Series IP phones side by side:

Visit our website to learn more about Fanvil’s V Series IP Phones.

SIP Chats: Steve Pytlak of Advanced Network Devices

by Ying-Hui Chen

It’s time for the next episode of SIP Chats! This time, we sit down with AND Business Development Manager, Steve Pytlak. Brian and Steve will discuss Advanced Network Devices’ wide range of IP Paging devices and how they are a perfect fit for Education, Government, and more!

Comparison Charts How to Find Your Ideal Patton SmartNode Gateways & SBCs

March 7, 2022 by Ying-Hui Chen

As more IP-based attacks are happening around the world such as denial-of-service (DoS) attacks and identity/information theft, VoIP network security is more important than ever.

Luckily, Patton offers many advanced Session Border Controllers (SBCs) and gateways to help you not only block unwanted intruders, but also improve call quality! Patton’s SmartNode SBCs enable Unified Communications for SIP-to-SIP environments and come with built-in security features and Stateful Firewall.

Some of the popular Patton SmartNode devices include:

Having trouble choosing the ideal device with the right features you need? Check out these comparison charts to compare similar Patton products side by side!

Last but not least, also check out what features are covered under different Patton SmartNode software options, including SmartLink, SmartWare, Trinity, and SmartMedia:

SmartLink / SmartWare / Trinity / SmartMedia Comparison Chart

All Patton products come with a 1-year warranty and they are all made in the USA. Visit our product pages to learn more!

[Q&A] Do Snom Phones Have Paging Features?

March 3, 2022 by Ying-Hui Chen

Paging is a convenient way to make quick announcements to specific groups or an individual. Wouldn’t it be great if you can just turn your existing phone into an intercom when you need it? Is it possible? Let’s find out!

Question: We’re looking for a phone with intercom features that allows us to make an announcement in the facility to a group of people. Do Snom phones have intercom/paging capabilities?

Answer: Yes! Snom’s D Series desk phones have an intercom feature that provides the ability to establish auto-answered calls on the phone allowing paging among them.

Once configured, simply press the intercom function key, the phone will call the configured extension. After you hang up the receiver, the intercom call will be closed just like other normal calls.

Incoming intercom calls will be auto-answered without any ringtone and you can end the call anytime by hanging up or pressing ‘Cancel’.

Note that some restrictions may apply in certain SIP server environments.

What do you think about this feature? Is it convenient and helpful? We want to know! Snom’s D Series comes with a load of user-friendly features! Learn more about Snom phones here.

More from: Q & A Ying-Hui Chen Q&A snom phones

How to Record Calls with Yealink’s WH6X Series Headsets

February 28, 2022 by Ying-Hui Chen

Knowing how to record a call is more important than ever! Whether you need to comply with laws regarding customer consent or to review important meetings, the WH6X Series headsets will not disappoint you!

Yealik’s WH6X Series DECT headsets allow users to be connected to multiple devices at once so that you can switch between your mobile device and PC or MAC seamlessly. Plus, recording a call is very easy!

Let us walk you through the easy steps:

Make sure your USB cable is connected between the base and your PC
Note that you need to have additional recording software on the computer
Now go in your Yealink USB Connect
Find “Device Settings” on the left side menu
Enable “Call Recording”

There you have it! Visit our webpage to learn more about Yealink’s WH6X DECT headsets and don’t forget to also check out their latest BH Series headsets!

4 New VoIP Products to Look Out For This February

February 25, 2022 by Ying-Hui Chen

February was an exciting month and we had many of our partners join our monthly webinar series to learn about these new releases and updates. We have a quick recap here, in case you missed it!

4 New VoIP Products to Look Out For

Redstone Systems 48 FXS Port Gateway RGW48-48S:

If you are looking for an analog gateway that is well suited for contact centers and enterprise applications, look no further than the Redstone Systems RGW48 Series FXS Analog Gateways.

Haven’t heard of Redstone Systems? Don’t get left behind! Redstone Systems offers a complete product line of intelligent voice gateways that are widely used in markets of enterprise communications, cloud communications and more.

Here are some key features you need to know about:

Designed with advanced technology in digital signal processor (DSP), speech coding and speech processing.
Cloud remote management and auto provisioning
Compatible with many mainstream IP voice platforms such as Cisco Call Manager, BroadSoft, Microsoft Skype for Business and more.

Grandstream GWN7660 WiFi 6 Indoor Access Point:

The Grandstream GWN7660 WiFi 6 Indoor Access Point is the ideal AP for enterprise users who require advanced QoS, mesh networks and support for low-latency real-time applications.

Here’s a comparison of the GWN Series from Grandstream:

Xorcom Swift CXW1000 IP PBX

Swift is an IP PBX featuring Xorcom’s CompletePBX distribution, supporting VoIP extensions and trunks, Astribank telephony interfaces and IP gateways.

NEW Fanvil V Series is Coming in March 2022!

Fanvil’s NEW V Series includes the V67 Android 9.0 Phone, the V65, V64, and V62. The V Series includes 4 major product models which have newly integrated WiFi (2.4GHz & 5GHz), Anti-Bacterial surface(V67/65), and 6-10 party local conference(V65–V67), and BT 5.0.

Stay up to date by registering for next month’s webinar here!

3CX V18 Updates: 6 NEW Features You Should Try Now

February 23, 2022 by Ying-Hui Chen

We have so much to share with you regarding 3CX V18! If you missed our webinar on Tuesday, don’t miss out on this recap post!

Click here to download our presentation slides

Let’s take a look at the top 6 NEW features and improvements from 3CX V18:

Microsoft Teams Integration

The 3CX Teams integration is a big opportunity for all 3CX partners! You should leverage off of Microsoft’s existing customer base. Free downloaders can trial 3CX Teams integration (4SC).

Key features:

Teams charges up to $53 per user, per month for their telephony!
Give Teams calling to select users, for the rest 3CX.
Teams users can be called by any 3CX user or external party.
And make outbound calls via 3CX SIP trunks
Uses Direct Routing (SBC Trunking)
Better than connecting directly via a SBC

Improved Security and Reliability

Security is one of the top priorities at 3CX! 3CX is now on the latest Debian Linux 10 and it comes with the latest libraries and technologies, the latest Nginx, OpenSSL support,and more!

Out of the box, easy config SRTP support
Latest Ciphers for TLS
A+ security status (SSL Labs) & Immunilabs A status

Voice Engine Improvements

Enjoy the latest SIP library for compatibility and security!

Easy to configure SRTP
IPv6 support for Apps and Console

Messaging & Chats

Chats are more important than ever before and 3CX knows that! They added more Chat functionality including:

Forward chats
Mark chats as done (Live Chat)
Add / Remove members in chats
Retention policy for chats
Coming up: Interface for handling multiple chats

Video Conferencing

Webmeeting has gotten a major upgrade! Now Webmeeting is more integrated with 3CX, low bandwidth situations are better managed and better MCUs are added. More improvements include:

Greater overall reliability
New Android and iOS apps
Completely new interface

Top 10 Forum Requests

3CX completed the top 10 forum requests! More admin features are also added such as normalizing caller ID to e164, IVR improvements, re-organized management console, and so much more!

That’s not all! The updates never end – more are coming soon…

Chat rating
Email chat transcript
Source URL of website chat
More reports
Better CRM integration for Chat
Chat “IVR”
Yealink Headset Support

As usual, visit our web pages to learn more about 3CX or simply give us a call today!

More from: VoIP Service Ying-Hui Chen 3CX

What’s New this February? New VoIP Headsets, Gateways, and More!

February 22, 2022 by Ying-Hui Chen

It’s time to round up what new hardware we have this month again! Let’s walk you through some of our latest VoIP hardware that will surely grab everyone’s attention:

Sangoma’s New HC100 Monaural Headset

Sangoma customers and resellers – You have to check out the NEW HC100 headset!

This USB-A Monaural over-the-head PC Headset is designed to work with Sangoma’s various solutions including softphones, video conferencing, and collaboration tools. It comes with all the nuts and bolts you need to enjoy a smooth communication experience. Here are some of the key features:

Wideband audio
DSP assisted echo and noise cancellation
Flexible headband
Acoustic shock protection
Push-button control module for simple call handling
USB PC connection

Redstone Systems Gateways

If you haven’t checked out the Redstone Systems gateways, you are really behind! Redstone Systems offers a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).

Designed with advanced technology in digital signal processor (DSP), speech coding and speech processing.
Remote management and auto provisioning through Redstone’s cloud platform
Compatible with many mainstream IP voice platforms such as Cisco Call Manager, BroadSoft, Microsoft Skype for Business and more

Check out these three main gateways they provide:

More New Products Coming Up!

Don’t forget to keep an eye out for the latest V Series IP Phones from Fanvil!

The V Series has 4 major product models which have newly integrated WiFi, Anti-Bacterial surface, 6-10 party local conference and BT 5.0. Stay tuned!