New VoIP Reseller Updates You Must Know About This New Year!

January 31, 2022 by Ying-Hui Chen

New year, new reseller updates! If you missed our reseller webinar this month, don’t miss out on this quick recap post:

New VoIP Products

Snom D7C Expansion Module with beautiful color display with three scrolling pages
Yealink CP965 comes with a modern design that complements the look and feel of any room. It runs on Android 9 and can be paired via Bluetooth or connected via USB for hybrid meeting modes
Fanvil V67 Android 9.0 is an enterprise-grade device with built-in WiFi and Bluetooth
Upcoming Fanvil V Series Phones – 4 major product models have newly integrated WiFi and BT 5.0

Upcoming Events

VoIP Supply will be attending Channel Partners 2022 in Las Vegas! Reserve your spot and stop by our booth 2155 to say hi! Use Code VOIPSUPPLY to save more.

VoIP Supply Technical Training Webinar

Don’t forget that we have a new technical playlist for you to learn about provisioning, remote management and more!

And that’s not all! Download our presentation slides here or visit our website to learn more!

[Comparison] How to Choose the Ideal Fanvil I6X Series Door Phone

January 26, 2022 by Ying-Hui Chen

If you are looking for a secure, affordable door phone for your facilities, you can’t miss out on Fanvil’s latest I6X Series door phones! These devices are specially designed for apartments, commercial buildings, communities, and industrial parks.

The I6X Series includes the i61, i62, i63, and it64 door phones. Let’s check out a quick comparison to help you make a better decision!

Fanvil I6X Series Door Phones Comparison

While all I6X Series door phones come with multiple secure ways to unlock doors, such as DTMF, RFID/IC Card, Indoor Switch; the i64 adds a local password feature.

Depending on the model you choose, the backlit button can be different. The i61 and i62 have a single speed dial touch button; the i63 has 5 speed dial buttons; the i64 comes with a numeric keypad.

Check out this comparison chart for more details:

Visit our product pages to learn more about the I6X Series door phones or simply give our VoIP experts a call today at 1-800-398-8647!

Upgrade to 3CX v18 for a Secure, Fully Functional VoIP System Today!

January 24, 2022 by Ying-Hui Chen

In order to enjoy the latest features of the 3CX system and be able to continue to work without any disruptions, it’s important to make sure that you are on the latest version, the v18!

Q: Is our 3CX going to stop working on Feb. 28? We use version Standard Perpetual 15.5.15502.6

A: Every license should be updated to v18. The license will still work, however, if the server ever crashes you may not be able to reconnect to the PBX.

Check out this timeline of events that will affect you and your customers on unsupported versions of the 3CX systems:

Upgrade to 3CX v18 today to ensure your system remains secure and fully functional!

How to Set Algo’s 8301 as a Multicast Master to Stream Music

January 21, 2022 by Ying-Hui Chen

Streaming music to multiple speakers comes in handy when you have events or important announcements to share with your audience. Luckily, Algo’s 8301 made it so easy to set this up!

Background Music Streaming on Algo’s 8301 Adapter & Scheduler

The Algo 8301 Paging Adapter & Scheduler, when set as a Multicast master, can stream background music to other Algo slave devices on the network from a music source connected to the 8301’s AUX Input. You simply need to make sure that:

The Automatic Gain Control (AGC) is ‘Disabled’ in Basic Settings > Features tab on all the slave devices.
On the Multicast master device, select ‘G.722’ for the Master Output Codec setting in Advanced Settings > Advanced Multicast tab.

That’s it! Enjoy streaming music throughout your facility. Visit our product page to learn more about the Algo 8301 and how you can take full advantage of this device!

Grab these deals on like-New Phones while they last!

January 19, 2022 by Youleidy Vega

VoIP Supply has some deals on Like New IP Phones you can’t miss out on! Let’s get right to it!

Polycom VVX 311 $109.96

The Poly VVX 311 is a 6-line HD Phone that is suitable for small to medium businesses including call centers. It easily integrates with third party applications and has a user-friendly interface that is simple, yet reliable.

VVX 311 Features at a Glance:

Corded Voice Over IP Phone
High Definition Audio Technology
SIP Voice Over Internet Protocol (VoIP)
6-Line Operation
Acoustic Clarity Technology
Hearing Aid Compatible
Backlit LCD Display
Speakerphone
Dual-Port Gigabit Ethernet Switch
Call Forwarding
Remote Missed Call Notification
12 Predefined Hard Keys
IEEE 802.3af Power over Ethernet (PoE) Support
Optional AC Adapter (Not Included)
Dual-Port 10/100/1000 Mbps Ethernet Switch
RJ-9 Headset Jack

Polycom VVX 401 $99.99

The VVX 411 has a color touchscreen display. It is an HD media IP Phone that has been designed with office staff in mind. The VVX 401 complements any workspace with enhanced productivity tools and the ability for users to merge existing third party appl;ication such as calendars and Instant Messaging.

Poly VVX 401 Features at a glance:

12 Line appearances
Polycom HD Voice
3.5″ (320×240) Backlit Color LCD
Dual 10/100 RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)

Polycom Trio 8500 $559.99

The Poly Trio 8500 is an advanced conference phone that combines HD Voice and NoiseBlock technology for a crystal-clear voice conferencing experience. It has an easy to use touch interface and a 14 feet voice pick up range.

Trio 8500 Features at a glance:

5-inch color LCD (720 x 1280 pixel)
On-screen virtual keyboard
3 cardioid microphones
14ft/4.3m microphone pickup range
Polycom® HD Voice™
Polycom® Acoustic Clarity™ technology
Polycom® NoiseBlock™
Voice activity detection
Polycom Zero Touch Provisioning
QoS Support
Open SIP and Microsoft Lync 2013/ Skype for Business/Office365 Cloud PBX

For questions about these devices or any of our refurbished products, call us at 1-800-398-8647!

NEW VoIP Hardware to Start 2022 Off Right

January 17, 2022 by Ying-Hui Chen

Let’s start this new year off right with some exciting new VoIP headsets, door phones and more new hardware!

Yealink’s New BH7X Series Headsets

Check out Yealink’s new BH7X Bluetooth Wireless Business Headset series! This series has a business and stylish appearance, high-definition audio quality, retractable hidden microphone arm technology, and Yealink Acoustic Shield Technology supported by dual microphones.

With Business and Stylish Appearance
Multiple Microphones Acoustic Shield Technology
Unparalleled Music and Calling Experience
Visible Busylight for Ultra-wide Angle
Multi-functional Wireless Charging (BH72 Lite not supported)

Fanvil Introduced the New i6X Series

Fanvil recently introduced a new series of door phones! The Fanvil i6X Series has HD Video and HD Voice with acoustic noise cancellation so that speech is heard clearly. The elegant design fits in and enhances the look of any entranceway. It is IP66 and IK07 rated and combines security, broadcasting, and access control all in one unit.

PoE enabled
IP address announcement in English
Programmable DSS key
Switch signal input and output
Support TF card

Visit our website to learn more about how to utilize these new hardware to start 2022 with success!

Unboxing the Cisco 8865 IP Phone with MPP Firmware

January 12, 2022 by Ying-Hui Chen

If you haven’t checked out the Cisco 8865 IP Phone, you are really missing out! Our team made this unboxing video to show you what’s in the box and some of the cool features you will enjoy. Click here to watch now!

The Cisco® IP Phone 8865 is a business-class phone that offers high-fidelity voice and access to HD video communications, as well as Cisco Intelligent Proximity for telephone integration with personal mobile devices.

Key Features:

Shipped with multiplatform phone firmware
5-in. high-resolution (800 x 480) widescreen
Built-in Gigabit Ethernet switch
Supports campuses with 802.11a/b/g/n/ac

How to Choose a Headset That will Really Boost Your Productivity in 2022

January 11, 2022 by Ying-Hui Chen

Hello 2022 – As more people go back to the office or work in a hybrid workspace, having an ideal headset that really works has become one of the key elements to succeed in 2022.

Ready to boost your productivity with the right headset? Here are a few things to consider:

Usage Needs – How & Where are you going to use your headset?

Are you looking for a headset for working from home, jogging on the street, or both?

Depending on your usage needs, you will decide what features are critical for you such as: noise cancelling technology, light weight & comfort for all day-wearing, easy management, and more advanced features such as data analytics, etc.

Interoperability – Which platform(s) are you using your headset with?

If you are using your headset on a specific communication platform such as Microsoft Teams, Zoom, or Chromebook, you should make sure your headsets are compatible or even certified with the system.

Mobility – Wired or Wireless?

Wired headsets give you the ability to easily connect to your PC and they generally have faster and more reliable connectivity. There are many popular USB headsets on the market that come with all the features you need such as Poly’s Blackwire 3210 and Jabra’s Evolve 20 UC.

If you need a wireless headset that can free you from your desk, you will have to decide to go with Bluetooth or DECT.

Bluetooth – Shorter Pickup Range, More Flexible Pairing Options

While Bluetooth technology is very common in any modern wireless device, it gives a shorter maximum distance range from the base station of your headset – usually up to 60ft. See here for Bluetooth headset options.

DECT – Longer Pickup Range, Limited Pairing Options

DECT, on the other hand, allows wireless headsets to have a maximum distance of up to 300ft, however, they can only be paired with their respective technology and/or base station. Both are excellent solutions for VoIP!

So there you have it! If you have questions about choosing a VoIP headset, don’t hesitate to give our VoIP experts a call at 1-800-398-8647.

Did I miss something important that you would consider? Leave me a comment! I’d love to know about it.

Q&A: The callers can’t hear me through my Poly Blackwire 3220 headset. What can I do?

by Ying-Hui Chen

Is your Poly headset not working properly? Sometimes it can be an easy fix! If you are having trouble hearing each other through the headset during a call, here are a few things you can try:

Troubleshooting Poly’s Blackwire 3220 Headsets

If you can’t hear the caller:

Listening volume is too low. Press the volume up button on the headset. and/or ensure that the volume setting on your computer is set accurately.
The analog headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device.

If your caller can’t hear you:

Headset is muted. Slide the mute button up to unmute the microphone.
Headset microphone boom aligned incorrectly. Align the headset boom with your mouth.
The analog headset is not set as the default Voice device. Use the audio settings in your sound control panel/preferences to change the input device.

Visit our website to learn about Poly’s headsets or simply give us a call at 1-800-398-8647!

6 VoIP Features That Will Surprise You This New Year

January 5, 2022 by Ying-Hui Chen

2022 is officially here! Start off your new year with some cool VoIP features! In this article, you will learn about 6 different unique features from some of our top brands at VoIP Supply. I bet you didn’t know some of them!

Cisco 7841 Announces Incoming Caller ID

Did you know that the Cisco 7841 announces/reads out incoming caller ID? Users can control this feature through the phone settings!

The Cisco® 7841 is a cost-effective, high-fidelity IP phone designed to improve your organization’s people-centric communications while reducing your operating costs. The Cisco7841 is currently in stock!

Fanvil PA3 Comes with Broadcasting and Recording Features

The next cool feature comes from the Fanvil PA3. This device has various functions such as broadcasting and recording to adapt different application environments? This Public Announcement system device allows you to DIY the paging device very easily!

Yealink W79P Supports Efficient Provisioning and Mass Deployment

Yealink released a bunch of new products at the end of 2021 and they all come with cool features! Check this out – Yealink W79P Ruggedized DECT Handset supports efficient provisioning and effortless mass deployment with Yealink’s Redirection and Provisioning Service (RPS) and Boot mechanism.

Remote deployment, maintenance and upgrades can all be done with ease!

Poly Studio X50 Accepts Built-in Notices

You also can’t miss out on the Poly Studio X50! The Studio X50 accepts built-in notices! The system will notify you when there’s an update available and ready to be installed. Staying on top of the latest features is easier than ever!

Fanvil i31S has International Protection Markings

Did you know that the Fanvil i31S has international protection markings and a waterproof rating of IP65? These features protect the i31S against intrusion and make it reliable and durable!

Cisco 8800 Comes with an Intelligent Proximity Feature

Last but not least, the Cisco 8800 Series comes with an Intelligent Proximity feature! This allows you to pair your mobile device with select Cisco desk phones including the 8845, 8851, and 8865!

Visit our website to learn more cool VoIP products and features!