VoIP Supply, Bandwidth.com Taking VoIP Solution Sales to the Next Level

September 13, 2006 by Garrett Smith

Note:

With all of the press releases flowing due to the Fall VON show, it looks like the announcement of VoIPSupply and Bandwidth.com teaming up to sell SIP Trunking and Data Services to the Small Medium Business fell through the cracks. While I might hold a biased view of the importance of this announcement as I played a crtitical role in the establishment of this partnership, I feel this partnership is an example of the new way to sell communication solutions to the Small Medium Business.

Rather then working with numerous different vendors, VoIPSupply.com and Bandwidth.com have simplified the process of procuring a true end-to-end voice communication solution. Small Medium Business customers normally do not have robust IT staffs or individuals that they can dedicate to managing the entire process of assessing, selecting, and implementing a business communications solution. What VoIP Supply and Bandwidth.com have done is allowed Small Medium Business customers to get their Data, Voice, Hardware, Support, and Managed Services all through one point of contact. This streamlines the management of a business communication solution deployment and allows Small Medium Business customers to spend their time growing their business, not managing four or five different vendor relationships.

Here is the release:

VoIP Supply Joins Bandwidth.com’s Channel Partner Program to Enable Small Business IP PBX systems with Leading SIP Trunking and Internet Solutions


Channel Program Allows Leading Internet Retailer of Small Business IP PBX Solutions to Provide Complete End-to-End Solutions for Voice and Data

BUFFALO, NY and CARY, NC (September 12th, 2006) VoIPSupply.com, a leading Internet Retailer of Voice over IP Hardware including IP Phones, Telephone Adaptors, Media Gateways, and Small Business IP PBX solutions today announced that it has joined Bandwidth.com’s channel partner program. Bandwidth.com is a complete business communications provider offering advanced internet, VoIP, network and wireless services to small and medium sized businesses in all 50 states. As a channel partner, VoIP Supply is now offering its Small Business IP PBX customers easy access to Bandwidth.com’s advanced internet and VoIP services including its SIP Trunking product, call-center customer service and operational support.

Our partnership with VoIP Supply is a great channel to offer our SIP Trunking product designed for those businesses looking to maximize their existing IP PBX systems and gain access to a complete telecom package able to save time and money from the moment it’s implemented.

“We chose to join Bandwidth.com’s channel partner program because their offerings and customer-centric approach aligned perfectly with our small business IP PBX customer’s needs,” stated Garrett Smith, Director of Business Development at VoIPSupply.com “As more small businesses consider the switch to IP PBX systems, Bandwidth.com’s flexible and affordable offerings will allow these small businesses to realize greater cost savings, increased productivity, and painless user management.”

“As we continue to focus on providing superior voice, data and network solutions to the small, medium and enterprise markets, we realize how vital our partners are to expanding our reach to businesses looking to capitalize on the benefits of VoIP,” said Henry Kaestner, CEO of Bandwidth.com. “Our partnership with VoIP Supply is a great channel to offer our SIP Trunking product designed for those businesses looking to maximize their existing IP PBX systems and gain access to a complete telecom package able to save time and money from the moment it’s implemented.”

VoIP Supply is committed to providing superior IP PBX solutions to the small business sector. VoIP Supply offers Small Business IP PBX solutions from leading small business IP PBX providers such as Linksys, D-Link, SwitchVox, Fonality, and Epygi. In addition to premise based IP PBX solutions, VoIP Supply will also be offering small business customers BandwidthVoIP, a Tier-1 delivered VoIP solution that provides businesses with the highest levels of call quality and reliability. For more information small business IP PBX systems from VoIP Supply, please visit VoIP Supply’s Small Business IP PBX section.

About VoIP Supply
VoIP Supply, LLC (www.voipsupply.com), is a leading Internet Retailer of Voice over IP Hardware. In addition to a comprehensive catalog of IP Phones, Telephone Adaptors, VoIP Gateways, and Small Business IP PBX solutions, the company offers technical support, extended warranties, and logistical services for end-to-end customer solutions. VoIP Supply was recognized as number 45 on the 2006 Entrepreneur/ Pricewaterhouse Coopers HOT 100 fastest growing companies in the US. VoIP Supply has also been recognized as the fastest growing company in Western New York by Buffalo’s Business First newspaper.

About Bandwidth.com
Founded in 1999, Bandwidth is a complete nationwide communications provider offering businesses advanced Internet, VoIP, network and wireless services. As a single source provider for businesses telecom needs, Bandwidth provides its customers with unparalleled selection, savings and service. The company’s unique methodology, experienced team and dedicated customer service, ensures accountability and service superior to that of traditional Internet and VoIP providers. Bandwidth.com has been recognized by Inc Magazine as one of the fastest growing telecommunications companies in the US ranking 16th in the 2006 Inc 500 list. In addition the Triangle Business Journal has recognized the company as of the Best Places to work in North Carolina’s Research Triangle. For more information, visit http://www.bandwidth.com.

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Win Over $5,000 in Cash and Prizes at Fall VON

September 1, 2006 by Garrett Smith

Win over $5,000 in cash and prizes from VoIP Supply at this year’s Fall Von show. VoIP Supply will be handing out coupons offering every Von show attendee a chance to save 5% off of their next purchase at VoIP Supply and a combination to the VoIP Supply Prize Vault that can be used to open the VoIP Supply Prize Vault. The Vault will feature over $5,000 in cash and prizes. The VoIPSupply.com Prize Vault is located in VoIP Supply’s booth #248.

Are You Wasting Money on Your IP Phones?

August 28, 2006 by Garrett Smith

A recent article in CIO Today based on a report from Gartner Inc. revealed that businesses will waste $20.3 Billion on IP Phones with features that will not be needed by the user over the next five years. As IP Phone manufacturers race to produce the latest and greatest IP phones with all of the bells and whistles in order to gain market share, the simple fact remains that most businesses simply will not use the advanced features and functionalities these IP Phones provide. The report found that the majority of businesses are over-spending on IP Phones with screen-based displays. The report estimates that companies are wasting more then $150 per phone on features and functionalities that they will never use. Gartner analyst Bob Hafner stated,

“We are not saying that you don’t need an IP phone on your desk, but with limited budgets, companies should immediately reset their priorities to have a low-end IP phone and UC applications that improve productivity.”

It is estimated that businesses worldwide will buy more 150 Million IP Phones in the next 5 years.

As the number of possible IP Phone solutions increase, the process for selecting the proper IP Phone becomes more complex. As a result, the likelihood that you will be over-spending and or selecting the wrong IP Phone solution increases. Here are ten questions (in no order of importance), that if answered prior to investigating any solution, should make the selection of an IP Phone much easier.

  1. Who Will Be Using the Phone? Executive, Manager, Sales Associate, Associate, Receptionist, etc.
  2. What Features and Functionality Does That Person/Position Need? Call Waiting, Call Transfer, Call Parking, Conference, Speaker Phone, etc
  3. How Many Incoming Calls Will the Person/Position Receive at a Time? This Decides How Many Lines Appearances the Phone Will Need.
  4. How Often Will the Phone Be Used? Is the Person/Position on the Phone All Day Long or Will They Hardly Need to Use the Phone?
  5. What Phone System Are You Using? Make Sure Your Phones Are Compatible With Your System Prior to Purchasing Them. This is Especially Important With Open Source or Open Source based Solutions.
  6. How is The Office Wired? Do You Have Seperate Ethernet Connections For the IP Phone and the Computer, or Does the IP Phone Need a LAN and a WAN Port in Order to Connect to the PC?
  7. What are Your Power Requirements? Will You Be Using an AC Outlet or Does Your Network Support Power Over Ethernet?
  8. What Protocol and Codec Does Your Service Provider/IP PBX Support? SIP, MGCP, H.323, G.711, G.729, etc.
  9. What is the Standard Manufacturer’s Warranty and What Level of Support Do They (or Their Resellers) Provide Free of Charge? It is Always Wise to Make Sure That a Defective Phone Can be Returned and That Any Installation Issues That You Might Encountered Can Be Handled Without Lengthy Time Delays.
  10. What is Your Budget? What Are the Financial Limitations to the Phone Deployment and Which IP Phone Offers the “Best Bang for the Buck?”

By answering the ten questions above you should be well on your way to making the proper selection for your IP Phone needs. Below you will find my recommendations on the best IP Phones for your dollar!

The Motorola VT1005 Has Arrived at VoIP Supply!

August 22, 2006 by Garrett Smith

The Motorola VT1005 is now IN STOCK at VoIP Supply! Until recently, the only way to get a hold of them was to A) be Vonage or B) be as large as Vonage.

The adaptor features a compact, low profile design with easy web based configuration. Add two 10/100 Base-T Ethernet ports for Wan/Lan connectivity and two RJ-11 telephony ports and you have the ideal solutions for your residential VoIP service customers. The VT1005 also allows for Voice over data prioritization, PPPoE support, and VPN-pass through. The unit is now on sale for $69.99 in single quantities (VOLUME DISCOUNTS AVAILABLE). This telephone adaptor will be a great alternative to the Linksys 2100 and Grandstream 486.

 

Save $25 by Mail on Plantronics Wireless Headset Systems

August 21, 2006 by Garrett Smith

Plantronics is currently offering a limited time $25 Mail-in-rebate promotion on select wireless headset systems from August 8th until November 15th, 2006. The following products are eligible for the promotion:

For the full line of Plantronics products available at VoIP Supply, please Click Here!

VoIP Supply Exhibiting at Fall Von

August 18, 2006 by Garrett Smith

With Pulver Media’s Fall VON show less than a month away I wanted to let everyone everyone know that VoIP Supply will exhibiting at the Von Expo September 12th-14th. VON is THE industry event for businesses in the IP Communications market. The largest VoIP & Video exhibition in the world, VON brings all the players together under one roof: carriers, technology providers, industry luminaries, buyers, press, trade analysts, gurus and bloggers – providing a unique opportunity to deliver your message to all of these constituents. The conference and expo is being held at the Boston Convention & Exhibition Center in downtwon Boston, MA. We will be located in booth #248. Our booth will featue products from industry leading vendors Polycom, Grandstream, ClearOne, Vegastream, and many more. I encourage everyone to stop in and speak with one of our product experts and to check out the great show specials we will be running for conference attendees.

VoIP Supply, LLC Announces $4.99 Flat Rate Ground Shipping, 30 Day No Hassle Return Policy and a Renewed Focus on Customer Service

August 14, 2006 by Garrett Smith

Leading Internet Retailer of Voice over IP Products and Services aims to improve customer shopping experience

BUFFALO, NY (August 14th, 2006) VoIP Supply, LLC (www.voipsupply.com), a leading Internet Retailer of Voice over IP telephony products, software and services, today announced $4.99 flat rate domestic ground shipping on all online orders and the institution of a new 30 day no-hassle return policy on all products and services. In addition to these changes, VoIP Supply made a number of changes to improve the customer buying experience and further bolster its customer service and support.

“Our customers spoke and we heard them loud and clear,” said Benjamin P. Sayers, President and CEO of VoIPSupply.com. “Our customers are our number one priority. They suggested numerous changes that we could implement in order to improve their experience, and satisfaction with our company. The latest round of improvements was done with our customers in mind. We cannot thank them enough for their comments and suggestions. They proved invaluable in making the proper adjustments to the way VoIP Supply does business.”

The flat rate $4.99 ground shipping includes the Continental US as well as Alaska and Hawaii. The new 30 day no-hassle return policy applies to all new in box shipments, regardless of manufacturer. Additional changes that are sure to benefit the customer are a faster, streamlined, online checkout process, refinement of credit card usage policies, and new policies centered on delivering remarkable customer service. For more information on the new changes at VoIP Supply, please visit www.voipsupply.com.

About VoIP Supply, LLC
VoIPSupply, LLC is a leading Internet Retailer of Voice over IP products and services. In addition to a comprehensive selection of IP phones, networking equipment and software platforms, the company offers provisioning and fulfillment, custom configuration, technical support, extended warranties and logistical services for end-to-end customer solutions. VoIP Supply was recently honored as a 2006 Entrepreneur/ Pricewaterhouse Coopers Hot 100 fastest growing US company and was selected as the fastest growing company in Western New York by Buffalo’s Business First Newspaper.
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VoIP Week In Review for August 11th

August 11, 2006 by Garrett Smith

Here is this weeks top VoIP stories:

  • Digium Recieves $13.2 Million in Financing – Creators of Asterisk, get funding from Matrix Partners.
  • Cable Companies Dominating VoIP marketplace – 3 of the nation’s top 4 VoIP Service providers are Cable Co’s.
  • Advertising Supported VoIP is Here – Globe7 offers users free minutes for watching video ads.

Switchvox Teams with VoIP Supply to Offer IP PBXs for the SMB Market; Switchvox SMB Now Available on PBXselect.com E-Commerce Site

SAN DIEGO–(BUSINESS WIRE)–Aug. 8, 2006–Switchvox, a leading provider of IP PBX phone systems for small- to medium-sized businesses (SMBs), and VoIPSupply.com, the largest single source for Voice over IP (VoIP) products and services, have partnered, enabling VoIP Supply to sell Switchvox SMB on its new PBXselect.com e-commerce Web site.

Switchvox SMB is built from open source software and uses open standards. The IP PBX allows companies to make calls using traditional analog lines, as well as VoIP services. The system can be peered to allow free VoIP calls between office locations, in addition to offering comprehensive reporting tools to monitor the solution’s performance in real time.

The agreement will allow VoIP Supply to deliver Switchvox to end users and resellers in a faster and more flexible way than other solutions because of Switchvox’s turnkey software architecture and instantaneous software delivery infrastructure. VoIP Supply will also be able to use any handsets its customers request and further leverage its distribution arrangements with leading IP handset manufacturers. The new VoIP Supply site provides SMBs with IP PBX systems like Switchvox SMB.

“VoIP Supply has one of the largest online reseller communities in the industry and this new sales channel will open the door for increased revenues for Switchvox,” said Joshua Stephens, CEO of Switchvox. “We are excited to be involved with the launch of PBXselect.com and look forward to developing a long-term relationship with VoIP Supply to provide innovative IP PBX solutions tailored for the SMB market.”

“We found the Switchvox product to be one of the best IP PBX solutions for the SMB audience,” said Garrett Smith, Director of Marketing and Business Development at VoIP Supply. “The addition of the Switchvox SMB to our product catalog will allow us to continue our trend of delivering the most innovative VoIP products and services to our customers.”

Switchvox products are sold as turnkey solutions that include the server hardware and pre-installed Switchvox software. Switchvox SMB is available starting at $2,495. Further information on Switchvox SMB can be found at www.switchvox.com. Information on how to purchase the product can be found at www.VoIPSupply.com.

About Switchvox

Switchvox is a leading provider of PBX and VoIP phone systems for small- to medium-sized businesses (SMBs). The company’s SOHO product enables small and home offices to easily and affordably create and manage their phone system, using traditional analog lines, as well as VoIP services. The Switchvox SMB product is a full-featured, more advanced IP PBX system for larger organizations. Based on Linux and other open source software, Switchvox has created software products that fit business and consumer needs. Headquartered in San Diego, California, more information on the company can be found at www.switchvox.com.

VoIP Subscribers Jump to 6.9 Million During Q2

VoIP subcriptions jumped 21% in Quarter 2 according to a TeleGeography US VoIP Report. Vonage is still the market leaderwith 1.8 Million subscribers, but Time Warner is a close number two with 1.6 Million. Comcast, the number four VoIP service provider, had an insane 73% increase in subscribers, bringing in 305,000 new subscribers! Comcast’s subscriptions for quarter two beat out Vonage, Time Warner, and Cable Vision. The graph on the right documents the VoIP subscriber growth from Q1 2003 through Q2 2006.

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