3+ Key VoIP Updates to Help You Stay on Top of VoIP

August 1, 2022 by Ying-Hui Chen

It’s time to catch up! If you missed our monthly VoIP reseller webinar in July, here’s a quick recap:

Click here to download our presentation slides

New VoIP Products:

Fanvil CS30 Speakerphone: Fanvil’s CS30 Speakerphone is ideal for conferences in small offices, huddle rooms, home offices, or similar settings. It is also great for remote meetings, training, and interviews.
W611W Linkvil by Fanvil WiFi Phone: The Linkvil by Fanvil Portable WiFi Phone W611W is a portable, elegant WiFi phone designed for mobile communication applications.
i55A & i57A SIP Indoor Units: Featuring powerful functionalities like remote door opening and real-time monitoring for security devices, i55A or i57A can serve as a management assistant for communities, villas and office buildings.

New Fanvil Education Promotion

From now to September 30th, 2022, enjoy up to 5% off on Fanvil products. Qualifying products include XU Series, X7C, X7, PA2S, PA3, and more!

Sangoma FAXStation is Now HIPAA Compliant!

Great News! Sangoma is excited to announce that their faxing service, FAXStation, is now HIPAA-compliant!

HIPAA stands for Health Insurance Portability and Accountability Act. Being compliant with HIPAA ensures that businesses follow a process to protect and secure protected health information. In other words, you can trust that Sangoma FAXStation keeps people’s healthcare data private.

Join our next VoIP Reseller Webinar to stay on top of VoIP!

Watch Now July VoIP News Update

by Ying-Hui Chen

Are you ready to hear the latest VoIP updates? In this month’s episode of the VoIP News Update, we will recap our time at ITEXPO 2022! We will also give you all the details on Sangoma’s new TeamHub, and so much more!

Sangoma FAXStation is Now HIPAA-compliant

July 28, 2022 by Ying-Hui Chen

Great News! Sangoma is excited to announce that their faxing service, FAXStation, is now HIPAA-compliant!

What is Sangoma FAXStation?

FAXStation is a unique solution that uses a proprietary FOIP mechanism to ensure reliable fax transmissions. While competitors are stuck attempting to shoehorn T.38 into a reliable fax package, FAXStation bypasses that unreliable protocol and provides a complete and timely send.

With FAXStation, you get the best of both worlds – we’re looking at you, Hannah Montana! You can still use a legacy fax machine coupled with our CPE device, or use our e-fax service through the FAXStation portal. Sangoma keeps FAXStation cost-effective for you and your customers by charging per page instead of per user. FAXStation has evergreen commissions and is the perfect addition to your portfolio.

Visit our website to learn more about Sangoma FAXStation!

[Q&A] Jabra Headsets: MS variants VS. UC variants

July 19, 2022 by Ying-Hui Chen

If you are shopping for a headset, you will notice right away that there are two main versions: The Microsoft (MS) variants, the UC variants. So what are the differences? Let’s find out!

Microsoft Variants (MS) VS.Unified Communication (UC) Variants

The MS version Jabra headsets are certified for use with Microsoft Teams, giving Teams users a smoother calling experience. They also support a plug-and-play experience with more advanced features such as:

Microsoft Teams LED notifications that are visible on the controller.
Answer/end button on the controller to support interaction between the device and Microsoft Teams on a computer.
Call prioritization when you have multiple MS devices in present.

Popular MS version of Jabra headsets include:

On the other hand, the UC Variant Jabra headsets are certified with major UC platforms including Cisco, Mitel, and Avaya.

Popular UC version of Jabra headsets include:

Q: Can I use the Microsoft Teams Certified headset with a different softphone?

A: Yes, you can. If you use a different softphone client, the MS variant will function the same as a UC variant in terms of the audio and standard features such as answer/end calls, adjust volume, and mute microphone.

Q: Can I use the UC variant Jabra headset with Microsoft Teams?

A: Yes, you can. You will be able to set up audio and call control features manually by selecting the UC variant as the default device in your Microsoft Teams settings. However, the plug-and-play experience will not be available if you use a UC variant with Microsoft Teams. So we suggest that you use the MS version for use with Microsoft Teams.

Are you ready to shop for Jabra Headsets? Visit our website to learn more!

More from: Q & A Ying-Hui Chen Headsets Jabra Q&A

How to Factory Reset the Fanvil i6 Series Door Phones

July 14, 2022 by Ying-Hui Chen

Need a fresh start on your i-Series door phone? It’s easy!

Before you start, you have to understand that restoring the factory settings will delete all configurations, database and configuration files on the device. After the reset, your device will be restored to factory default state. There’s no going back!

Alright, let’s get started:

Go to [System] >> [Configuration] >> [Reset Phone]
On the Reset Phone page, simply click the [Reset] button
Now your device will return to the factory default state

Download the manual here.

That’s it! Easy enough? Visit our product page to learn more about the i-Series doorphones!

6 Unique VoIP Features to Save Time and Money

July 11, 2022 by Ying-Hui Chen

Let’s explore the VoIP world and find out some unique features that can save you and your business time and money! Today we will feature 6 cool features/devices that you may or may not know about!

Fanvil V67 Phone

Did you know that Fanvil’s V67 can dynamically display 4 pages (a total of 116 DDS keys)?

DSS stands for Direct Station Selection. It is a button on your phone for speed dialing or monitoring an extension. It’s time to speed up your productivity with Fanvil’s V67!

Sangoma P-Series Phones

Sangoma’s P-Series is one of the must-seen VoIP products this month! It offers a powerful, feature-rich Desk Phones for Sangoma’s suite of Communication Solutions. Did you know that they are the only phones that are compatible across Sangoma’s communications as a service portfolio?

Yealink W77P Phone

Looking for something very durable? Yealink’s W77P Ruggedized Phone comes with scratch resistant and IP54 protection rating! These features make the W77P extra durable and reliable.

Konftel 70 Conference Phone

Go green with the Konftel 70! The Konftel 70 is a Climate Neutral Certified conference phone. The greenhouse gas emissions created were already offset before the product reaches you.

Climate Neutral Certification gives consumers and businesses a way to choose a net-zero future. When a company gets certified, it spends money and time to avoid, remove, and reduce carbon emissions.

Poly Sync 10 Conference Phone

I bet you didn’t know that Poly’s Sync 10 Conference Phone has a Microsoft Teams version! This version comes with a dedicated Teams button and users can enjoy a seamless calling experience with the plug-and-play conference phone!

Konftel Cam10

The last cool feature we are going to highlight is Konftel’s Cam10 Web Camera! It is certified in line with the Climate Neutral standard. This means when you choose a Konftel product, there is an instant climate benefit from the very first distance meeting that replaces a business trip!

Are you ready to learn more about these cool products? Visit our website to learn more!

Watch Now! June VoIP News Update

June 29, 2022 by Ying-Hui Chen

Are you ready to hear the latest VoIP updates? In this month’s episode of the VoIP News Update, we will cover a new app release from Poly! This app lets you control your Poly Studio cameras from any touchscreen device. We will also go over some NFR (Not for Resale) programs that could benefit you! Don’t miss out!

5+ NEW Grandstream Products You Must Know About

June 28, 2022 by Ying-Hui Chen

What’s new with Grandstream? New Wi-Fi 6 certified Access Points, New Wi-Fi IP Phones, New Facility Access System and More! Let’s take a quick look at each of these exciting new products:

Click here to download our presentation slides to learn more

GWN 7664 & GWN7664LR Wi-Fi 6 Access Points

Wi-Fi CERTIFIED products have undergone rigorous testing. When a product passes the tests successfully, the manufacturer can use the Wi-Fi CERTIFIED logo.

Thanks to Wi-Fi 6 technology, the GWN7664 and GWN7664LR is able to handle a high number of concurrent devices without sacrificing performance.

GWN7664 Features:

3.55 Gbps aggregate wireless throughput
4×4:4 MU-MIMO
Supports up to 750 concurrent clients
2.5G + 1G network ports
Coverage range of up to 175 meters
Advanced QoS to ensure real-time performance of low latency applications
3 free management options – cloud, software & embedded

GWN7664LR Features:

3.55 Gbps aggregate wireless throughput
4×4:4 MU-MIMO
Supports up to 750 concurrent clients
2.5G + 1G network ports
Coverage range of up to 300 meters
4 detachable antennas
Advanced QoS to ensure real-time performance of low latency applications
3 free management options – cloud, software & embedded

GWN 7625 Wi-Fi Access Point

The GWN7625 is also part of the GWN family. It comes with 2.03 Gbps aggregate wireless throughput and 2XGigabit wireless ports.

802.11ac Wave-2 (Wi-Fi 5)
2.03Gbps aggregate wireless throughput and 2xGigabit wireline ports
4×4:4 MU-MIMO technology on the 5G band and 2×2:2 MU-MIMO on the 2.4G band
Supports 200+ concurrent Wi-Fi client devices
Anti-hacking secure boot and critical data/control lockdown via digital signatures

There are three management options available for the GWN Series: Embedded, GWN.CLOUD, and GWN Manager

WP822 Cordless Wi-Fi IP Phones & WP825

Dual-band Wi-Fi with efficient antenna design and advanced roaming support
2 SIP accounts, 2 lines
HD voice & dual MIC design with AEC and Noise Shield Technology
Rechargeable 2000mAh battery, 8 hour talk time, 200-hour standby
Integrated Bluetooth to connect headsets
Configurable button for push-to-talk
Micro USB port and 3.5mm headset jack

The WP822 is a new addition to the WP wireless phone family! This easy-to-use Wi-Fi phone is equipped with useful features such as dual-band Wi-Fi, HD Voice & Dual Mic design, push-to-talk, and more.

The WP825 is the next new device coming soon in the pipeline for the WP Series! It is a ruggedized version of the cordless Wi-Fi IP phone.

GDS3702 Audio IP Intercom System

The GDS3702 is a facility access system with HD audio options, 2 relays for electric lock and alarm out, integrated PoE, built-in microphone and more features. It is the newest addition to the GDS series.

More Coming Soon Products!

That’s not all! Stay tuned for more upcoming new releases including the GWN7624 In-Wall Wi-Fi Access Point, GWN7062 Wi-Fi 6 Certified Router and GWN7052 Router.

Visit our website or give us a call at 1-800-398-8647 to learn more!

4 VoIP Reseller Updates: VoIP Rebates, Upcoming Events, and More!

June 27, 2022 by Ying-Hui Chen

Download presentation slides here

Sangoma S-Phone Rebates

It’s your last chance to take advantage of Sangoma’s S-Series rebates!

Call your account manager today to claim your discounts! This promotion ends June 30th, 2022.

Sangoma Roadshows are coming up!

Are you registered for Sangoma’s roadshows yet? If not, you have to hurry up! The roadshows will be at three locations, including Boston, Parsippany, and Baltimore. Click here to see more details!

New Fanvil Demo Kits Available!

Try these Fanvil devices at discounted prices! Each partner can buy each bundle twice at most. This would be a great opportunity to test out Fanvil’s latest phones, door phones and more! Click here to shop!

Check out the Yeastar UCaaS Solution!

Yeastar’s UCaaS solution is more than just a PBX. it provides:

Powerful and dynamic system
Key telephony features
Advanced UC functions
Excellent usability
Intuitive and simplified UI
Easy to set and use
Less maintenance

P-Series Cloud Edition (short for CE) provides fully-featured unified communications solutions in the cloud

Each customer gets its own cloud service delivered over regional data centers
Highly reliable, flexible, and easy to manage
Hosted and operated by Yeastar
Sold and delivered by partners

Check out more features:

Summer Deals 3 Featured Like-New Poly Phones!

by Youleidy Vega

Check out this month’s featured refurbished products.

VVX 501 $129.99

The VVX 501 is a professional phone that improves productivity. It has a 3.5 inch touchscreen display and an easy to use interface. The VVX 501 is a great phone for office managers who are often juggling multiple tasks.

VVX 501 Datasheet

Gesture-based, multitouch-capable, capacitive touchscreen
3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
Streaming media video playback
Screensaver and digital picture frame mode
On-screen virtual keyboard
Voicemail and video mail support
Dual USB ports (2.0 compliant) for media and storage applications
Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone

VVX 410 $94.99

The VVX 410 is a high-end 12 line phone that has a color touchscreen display. The VVX 410 is customizable and expandable allowing office staff to increase productivity.

VVX 410 Datasheet

12 Line appearances
Polycom HD Voice
3.5″ (320×240) Backlit Color LCD
Dual Gigabit RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)

Trio 8500 $499.99

The Trio 8500 Conference phone is perfect for small to medium conference rooms. The Trio 8500 can pick up voices as far as 14 feet away. It features HD Voice and helps to reduce background noises so that every voice meeting you have is crisp and clear.

5-inch color LCD (720 x 1280 pixel)
On-screen virtual keyboard
3 cardioid microphones
14ft/4.3m microphone pickup range
Polycom® HD Voice™
Polycom® Acoustic Clarity™ technology
Polycom® NoiseBlock™
Voice activity detection
Polycom Zero Touch Provisioning
QoS Support

Get these and more refurbished products on our website.