Polycom SIP Firmware 3.1 Released: What’s in it for me?

October 30, 2008 by Garrett Smith

Polycom recently announced the release of SIP Firmware version 3.1 for their popular SoundPoint IP Series telephones. Feature enhancements in this release include:

Enhanced Feature Keys
Configurable Telephony Soft Keys
Server driven message display to user
Enhanced ‘Dialog Package’ BLF
Electronic Hookswitch compatibility with Plantronics Headsets
Programmable Soft Keys
Telephony Control and Status API
Push Capability
XHTML browser link in a SIP message
User activated restart for faster configuration changes
De-Regsiter on a reboot

An updated BootRom 4.1.1 and full release notes are available from The Polycom Resource Center

Demystifying Linksys Part Numbers

October 29, 2008 by Garrett Smith

SD. RV0. SPA. ABC..DEF…ugh.

If you are like me, you probably want to pull your hair out when confronted by the alphabet soup of product names that today’s manufacturers cook-up. Well, before you go and stock up on Rogaine, let’s take a look at demystifying at least one manufacturer’s part numbers – Linksys.

Demystifying Linksys Part Numbers

The funniest thing about product names is that on the surface they don’t seem to make much sense until you actually learn what the name conventions mean. Then, ironically, they are actually pretty easy to understand and remember. Now, if you are not a “power user” like me, the following information probably won’t help you much unless you save this as a reference (please do), so don’t feel like you have to pull an all-nighter to retain this information. However, if you do find yourself working with the Linksys product line often, it might me smart to spend a few minutes learning the information below.

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9 Steps to Selecting an IP Phone

October 27, 2008 by Garrett Smith

An IP Phone – It’s just a phone.

Really, there’s no way it could be difficult to select the right one for your needs, right?

Well, not exactly.

With over 200 different IP Phones on the market today, selecting the right IP Phone for your needs isn’t as easy as it might appear. That shouldn’t scare you away though – selecting the right IP Phone doesn’t have to be a painful experience. In fact, you probably don’t need to know much about IP Phone’s in order select the right one for your current and future needs, so if you are starting at the very beginning don’t worry – you just need to conduct a basic IP Phone needs assessment.

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Is Mobile VoIP Ready For Your Business?

October 24, 2008 by Garrett Smith

A few weeks ago, I was interviewed for a TechTarget piece on Mobile VoIP.

One of the set’s of questions that I was asked had to deal with the business use case for Mobile VoIP – or more specifically – is Mobile VoIP ready for the small medium business or even the enterprise? Well, the answer to that questions is both yes and no depending on where your business lies on the technology adoption curve.

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Get a FREE Linksys WRT54GL

by Garrett Smith

A quick pause from our normal posting in order to help pay the bills.

We are currently giving away a FREE Linksys WRT54GL ($70 dollar value) with the purchase of the much talked about QuickPhones QA-342. There is no limit, so technically you could buy 50 QuickPhones QA-342’s and get 50 FREE Linksys WRT54GL‘s – with Christmas around the corner these might make a great gift.

How to Display Flickr Photos on your Polycom IP Phone

October 22, 2008 by Garrett Smith

Photo sharing service Flickr is arguably the most popular such service on the web (sorry Photobucket :(). I’m sure many of our readers use Flickr to share photos with friends and family.

I digress….back when Linksys first showed me their SPA-962 IP Phone prior to its release, one of the bells and whistles they had built into the product was the ability to serve still images from the network to the color LCD display on the phone. You can even poll images show that they change at random on a 5 second interval, much like the inexpensive LCD “picture frames” that seem to be everywhere these days.

At the time, I remarked that was a neat feature, but wouldn’t it be cool to take it a step further and build a widget to serve images directly from Flickr. Sadly it remained just an idea, but now it looks like Polycom had the same idea and ran with it. Today I caught wind of a widget available on Netvibes called Flickr Photo on IP Phone. This little applet apparently leverages the XML toolkit available for Polycom SoundPoint IP Phones to pull in photo content over the web from your Flickr photostream and display it on your Polycom IP Phone as a slide show screen saver when your phone is idle.

Many IP phones, including Polycom and Aastra, have XML capabilities and can pull in a wide variety of content served up from the LAN or WAN. XML is also a flexible tool for building value-added applications that reside on the phone….basic things like stock tickers, weather and traffic update feeds….and more advanced apps like time and attendance loggers. The average user has probably given little throught to leveraging XML on their office phone….perhaps this widget from Polycom will help push user awareness and adoption. We’ll give this a shot in the lab in the next few days and let you know how it works. Perhaps we can even modify the application to pull content from iCanHasCheezBurger.

The Tides Are Turning For Mobile VoIP

by Garrett Smith

The good folks at fring, a mobile internet service and community that allows users to access and interact with a variety of communication services such as Skype®, MSN® Messenger, Google Talk™, ICQ, SIP, Twitter, Yahoo!™, AIM® and any SIP provider, contacted me yesterday to announce that they had inked a deal with Austria’s leading mobile network operator, mobikom, to provide a custom version of the fring application for mobikom. According to fring, and my own accounts, this is the first ever deal between a Mobile VoIP operator and a Mobile Operator.

This is HUGE news for the Mobile VoIP sector as it was thought that Mobile operators would fight Mobile VoIP operators to the death – rather than partner. As many of you mobile users out there know, mobile operators aren’t exactly the cheery bunch – they fight tooth and nail for every penny they can suck out of you, so the fact even one mobile operator has “seen the light” is an extremely positive sign and signals big things for the Mobile VoIP industry. As Mobile VoIP becomes more ubiquitous and mobile users become more and more exposed to Mobile VoIP offerings (and therefore more price sensitive), one can expect that mobile network operators will face increased pressure from consumers and prosumers alike to offer Mobile VoIP services.

Four 10 Seat VoIP Phone Systems Under $4,000

October 20, 2008 by Garrett Smith

You’re a small business. Actually, you’re a very small business – there are only 10 of you.

You don’t have a VoIP engineer on staff and heck, you are lucky if you have an IT person on staff.

However, you know you need to replace your legacy phone system with a VoIP phone system, but you are not sure you can afford to do it – especially in these uncertain economic times. If this is you, then I am pleased to let you know that now, more than ever, it is easy to get a brand new VoIP Phone System at a price you can afford. In fact, you can get a new VoIP Phone System for under $400 USD per person.

That’s right, you can get a brand new VoIP Phone System for your 10 person office for less than $4,000 USD.

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First Look: QuickPhones QA-342 Wireless IP Phone

October 14, 2008 by Garrett Smith

The QuickPhones QA-342 has been mentioned recently on the VoIP Insider, and we are getting closer to the general release of the product.

Having worked with a variety of wireless SIP endpoints in the past, from vendors including UTStarCom, Hitachi, Zyxel and others….we know that consumers want mobility options but most, if not all the “1st generation” 802.11b/g SIP handsets had some annoying inconsistences. The QuickPhones QA-342 addresses some of these inadequacies, and we think the product has a lot of upside.

The QA-342 supports WiFi protocol(s) 802.11b and 802.11g. WEP, WPA and WPA2 encryption and WiFi Protected Setup are standard. The QA-342 offers support for SIP v2 (RFC 3261), Stun / RTP Proxy (NAT Transversal), and supports up to four unique SIP Profiles. G.711 codec is standard and G.729 will be available.

The QA-342 features sound build quality and compact design. A backlit, 112 X 64 Pixel LCD display and rubberized, tactile keypad contribute to ease of use.

QA-342 Phone features include:

– Phonebook
– Call history
– WLAN signal strength level
– Battery level
– Caller ID
– Key Lock
– Contacts
– Clock
– Up to 6 languages
– Auto search & association upto 4 APs

The QuickPhones QA-342 has tested well in our lab against Asterisk, Trixbox, Elastix and FreeSwitch. the phone has a unique “power saver” mode which extends battery performance pretty dramatically, offering up to 14 hours of talk time and 7 days of standby.

QuickPhones is also working on a feature release for the QA-342 which will allow it to support “Push to Talk” capabilities, not unlike the Nextel “Walkie Talkie” functionality that most of us are familiar with. You will be able to create single or multiple extension call groups for push-to-talk instant voice messaging.

We are still tracking for late October availability on this product which looks very promising.

List of 35 41 "BYOD" VoIP Service Providers

October 13, 2008 by Garrett Smith

Last week’s post concerning how to select the right ATA device was well received, but should have included a list of “BYOD” VoIP service providers.

What is a “BYOD” service provider? “BYOD” is an acronym which stands for “Bring Your Own Device”. A service provider who does not encypt or otherwise hide their SIP credentials, allowing you to configure virtually any SIP based device for use with their service, qualifies as “BYOD”.

Here’s a list of BYOD providers that I am aware of…I’m sure there are others that I have missed.

BroadVoice
CallCentric
CallWithUs
DialDigit
iConnectHere
ViaTalk
VoicePulse Connect
VoIPVoIP
AXVoice
TelaSIP
BYODVoIP
VoIP.com
TelIAX
CallCentric
Future-Nine
Vitelity
USA Connect
GlobalTone
InPhonex
PhonePower
ooVoo.com
Skype
LES.net
PalTalk
OnSIP
VoIPAX

And still more:

VooVox

Polycom SIP Firmware 3.1 Released: What’s in it for me?

Demystifying Linksys Part Numbers

Demystifying Linksys Part Numbers

(more…)

9 Steps to Selecting an IP Phone

Is Mobile VoIP Ready For Your Business?

Get a FREE Linksys WRT54GL

How to Display Flickr Photos on your Polycom IP Phone

The Tides Are Turning For Mobile VoIP

Four 10 Seat VoIP Phone Systems Under $4,000

First Look: QuickPhones QA-342 Wireless IP Phone

List of 35 41 "BYOD" VoIP Service Providers

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