How to Save Pan, Tilt, Zoom Presets on Jabra PanaCast 20

January 4, 2023 by Ying-Hui Chen

Did you know that you can save your camera view settings on Jabra PanaCast 20? 

Note that you need to download the latest version of Jabra Direct to enable this feature. To learn more about Jabra’s Picture-in-Picture mode, read this article here: What is Picture-in-Picture mode on Jabra PanaCast 20?

How to Save Camera View Settings on Jabra PanaCast 20

You can save two presets: Preset 1 or Preset 2. The preset is then available for you to use when you need it in the future. Here are the simple steps:

  1. Go to Jabra Direct > Jabra PanaCast 20 > Camera controller.
  2. Adjust the camera view however you like using the Pan, Tilt, Zoom controls.
  3. Now click Save to preset.
  4. In the pop-up, select Save to Preset 1/Save to Preset 2

There you go! Are you ready to try this feature for your next meeting? Share your experience with us with a comment below!


VoIP Feature Explained: What is Picture-in-Picture mode on Jabra PanaCast 20?

One of the cool features Jabra PanaCast 20 has to offer is ‘Picture-in-Picture Mode’. Picture-in-Picture mode displays your image in a smaller, separate view in the bottom right corner of your video conference. This feature will be a huge help when you need to focus on and display an area of interest during your meeting.

Picture-in-Picture is very easy to set up!

How to Set Up Jabra’s Picture-in-Picture Mode on PanaCast 20:

Before you start, you need to make sure you have the latest version of Jabra Direct. Click here to download.

Jabra Direct is a secure and free call management for Jabra headsets and speakerphones. Jabra Direct makes sure that your headset is always up-to-date with the latest firmware and allows you to personalize your device the way you like!

After you have the latest Jabra Direct installed:

  • Go to Jabra Direct> Jabra PanaCast 20> Camera Controller
  • Select Picture-in-Picture
  • Adjust camera view using the Pan, Tilt, Zoom controls
  • You can save the camera adjustments as a preset if you ever need to reuse the mode again. 

There you have it! What’s your favorite feature of Jabra’s PanaCast 20? Leave us a comment. We want to know!

5 Cost-Effective Features to Improve Communication in 2023

December 29, 2022 by Ying-Hui Chen

2023 is just around the corner! It’s time to explore some unique features that will help your team improve communications:

  1. Snom M55 

Snom’s M55 comes with the Busy Monitoring feature which allows you to monitor other users within the M500 Pro DECT Multicell Base Station. Now you can see who is available or who is on a call!

  1. Snom M58

Did you know that Snom’s M58 is HAC (Hearing-aid Compatibility) compliant? HAC compliant phones can reduce the likelihood of causing interference noise in hearing aids! 

  1. Grandstream GRP2600

Check out Grandstream’s award-winning GRP Series of Carrier-Grade IP Phones that enables them to use 65% less energy!

GRP2600 Series firmware version 1.0.9.62 will reduce the energy consumption of your IP phone deployments, allowing you to build greener workstations that save money. 

  1. Fanvil A32i

Don’t miss out on this cool feature of Fanvil’s A32i! With Unmanned Mode, Fanvil’s A32i can be connected to the mobile phone, realizing the remote control of the system by the administrator, and providing easier real-time management.

  1. CyberData 011214 

Did you know that Cyberdata’s 011214 Outdoor Intercom supports SRST (Survivable Remote Site Telephony) in a Cisco environment?

SRST takes full advantage of a remote site’s existing network to provide multi-feature redundancy for centralized Cisco call-processing deployments during WAN link failures. 

Cisco Unified Survivable Remote Site Telephony (SRST) offers:

  • Business resiliency through redundant, localized call processing
  • Intelligent and automatic failover configuration without manual IT or telecom intervention
  • Cost-effective operations through a converged voice and data network
  • Centralized IP telephony configuration and management
  • Investment protection and simplified migration

Visit our website to learn more about other cool VoIP products and services.

8 Like-New Products to Increase Your Work Productivity at a Lower Cost

December 19, 2022 by Ying-Hui Chen

Do you have a limited budget this coming year? Try VoIP Supply’s Like-New products! These VoIP devices went through a thorough 10-step reconditioning process and come with a 1-year warranty! To get you started, here are the top 8 like-new VoIP Phones at lower pricing that will increase your work productivity:

  1. Like-New Grandstream GRP2613 $45.99

Grandstream’s GRP2613 is a powerful carrier-grade IP Phone featuring dual Gigabit ports, 3 lines, and zero-touch provisioning. This device is designed to make mass deployment and management a breeze!

Key Features:

  • 2.8″ color LCD screen
  • 3+3 line keys, 3 SIP accounts
  • Gigabit network ports, PoE
  • Digital BLF & speed dial keys, 4 programmable soft keys
  • Support of up to 24 VPKs (4 pages)
  1. Like-New Poly (Polycom) IP 5000 $169.99

If you are looking for a solution for your personal meeting or small conference rooms, Poly’s IP 5000 is your go-to solution! The IP 5000 Phone delivers remarkably clear conference calls with 7-foot microphone pickup and Polycom HD Voice. 

Key Features:

  • Polycom HD Voice for high-fidelity calls at up to 7 kHz – conference calls that sound as natural as being there
  • Polycom’s patented Acoustic Clarity Technology – delivering the best conference phone experience with no compromises
  • Integrated PoE with optional AC power adapter
  1. Like-New Poly (Polycom) Trio 8500 $339.99

Poly’s Trio 8500 is popular for a reason! This device brings the renowned Polycom conference call efficiency and brings it to the midsize conference room in a compact size that does not sacrifice quality.

Key Features:

  • 5-inch color LCD (720 x 1280 pixel)
  • On-screen virtual keyboard
  • 3 cardioid microphones
  • 14ft/4.3m microphone pickup range
  • PolycomÂŽ HD Voice™
  1. Like-New Poly (Polycom) VVX 250 $99

Check out Poly’s VVX 250, a robust color IP phone for small offices and cubicle workers! The VVX 250 brings all of the features of the new model for less of the price. It is one of the most popular like-new products at VoIP Supply. 

Key Features:

  • 2.8” color LCD screen (320x 240-pixel resolution)
  • 4 line keys
  • 4 soft keys
  • In-call keys: call transfer and hold
  1. Like-New Poly (Polycom) VVX 350 $149.99

Poly’s VVX 350 is a great option for small and medium-sized businesses. This 6-line mid-level IP phone provides high voice quality, a color display, and features Poly’s Acoustic Fence Technology that improves voice clarity. 

Key Features:

  • Improve call quality with the industry’s best audio
  • Access common phone features quickly
  • Deploy easily for small to medium sized businesses
  1. Like-New Poly (Polycom) VVX 450 $169.99

The Polycom VVX 450 is a 12-line high-end IP phone with advanced enterprise features that any business can benefit from. This phone comes with a clear 4.3’’ color display and features Poly’s Acoustic Fence Technology just like other VVX Series phones.

Key Features:

  • 12-line high-end IP phone 
  • Poly’s HD Voice 
  • Poly’s Acoustic Fence Technology
  1. Like-New Poly (Polycom) VVX 411 $124.99

The Poly VVX 411 is a 12-line HD Voice business media phone with a 3.5″ color LCD display and dual Gigabit RJ45 ports. Designed for knowledge workers and office staff, the VVX 411 has an intuitive larger color display and easily integrates with third-party UC and productivity applications.

Key Features:

  • 12-Line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) Backlit Color LCD
  • Dual Gigabit RJ45 Ports
  • RJ9 headset port
  1. Like-New Poly (Polycom) VVX 501$124.99

The VVX 501 is designed for a broad range of environments from small and medium businesses to large enterprises. The VVX 501 business media phone improves productivity, by complimenting the workplace applications on the user’s computer.

Key Features:

  • Gesture-based, multitouch-capable, capacitive touchscreen
  • 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
  • Streaming media video playback
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard

Visit our website to view more like-new VoIP products!

December 2022 VoIP Hardware Roundup: Snom M500, Jabra Evolve2 Buds, and More!

VoIP Supply has so much to offer our customers and partners this holiday season! Let’s check out December’s new VoIP hardware and how you can take advantage of them:

Snom M500 Pro Series

Did you miss our Snom webinar this month? Check out the presentation slides here and learn more about Snom’s M500 Pro Series! Here are some of the key features that you must know about: 

M500 Pro DECT Multicell Base Station

  • Single or multicell operation up to 2* M500s
  • Up to 48 SIP Accounts
  • 8 Concurrent Calls per Base
  • Up to 10 DECT Phones in Single Cell operation
  • Up to 16 DECT Phones in Multicell Operation
  • Universal DECT Base for Handset, Desk Phone, & Conference Phones

M55 DECT Handset

  • Antibacterial Plastic
  • 3 Soft Keys
  • 2.4’’ Color LCD
  • Page Key on Side
  • 6 Programmable LED Backlit Line Keys
  • Bluetooth for headset connection

M58 DECT Desk Phone

  • Ambient Light & Hook Switch Sensor
  • Integrated BluetoothÂŽ
  • Antibacterial Plastic
  • 8 Programmable LED Backlit Line Keys
  • Full Desk Phone Dedicated Function Keys 
  • 5’’ Color LCD

Jabra Evolve2 Buds

Have you checked out Jabra’s new Evolve2 Buds? Our customers love these small, lightweight, and discreet earbuds! The Jabra Evolve2 Buds are the new generation of professional true wireless earbuds that have been specifically designed to easily fit in your ear for all-day comfort while providing crystal-clear sound quality.

Key Features:

  • Professional-grade true wireless earbuds
  • Advanced BluetoothÂŽ Multipoint connection
  • MultiSensor Voice™

Grandstream GAC2570

Grandstream Released the NEW GAC2570 Enterprise Conference Phone!

The GAC2570 is a full-duplex conferencing device featuring high-quality voice communication for meeting rooms, huddle areas, boardrooms, and other conferencing spaces.

Key Features: 

  • Full-duplex speakerphone with HD acoustic chamber, advanced acoustic echo cancellation, and microphone beamforming array
  • Integrated Wi-Fi 6, Dual-band 2.4 & 5GHz with 802.11 a/b/g/n/ac/ax
  • 12 omnidirectional microphones with MMAD (Multichannel Microphone Array Design)
  • Supports up to 12-party conferences
  • Zoom certified and compatible

Visit our website to see more exciting new products this month!

Snom M500 Pro Series: Flexible Deployment Anywhere Within a Business Location

December 15, 2022 by Ying-Hui Chen

During our Snom webinar this month, we covered Snom’s latest M500 Pro Series. In case you missed it, we recap some of the most popular benefits and capabilities in this article!

Click here to view the full presentation slides>>

  1. Wireless Freedom

Snom’s multicell system is great for retail spaces, warehouse restaurants, and the like. The base station and cordless handsets offer flexibility and mobility throughout the facility. 

  1. Increase Scalability

The expanded DECT range allows businesses to increase call capacity by pairing two base stations. 

Check out a deployment example here:

  1. Unique Feature Sets:

M500 Pro DECT Multicell Base Station

  • Single or multicell operation up to 2* M500s
  • Up to 48 SIP Accounts
  • 8 Concurrent Calls per Base
  • Up to 10 DECT Phones in Single Cell operation
  • Up to 16 DECT Phones in Multicell Operation
  • Universal DECT Base for Handset, Desk Phone, & Conference Phones

M55 DECT Handset

  • Antibacterial Plastic
  • 3 Soft Keys
  • 2.4’’ Color LCD
  • Page Key on Side
  • 6 Programmable LED Backlit Line Keys
  • Bluetooth for headset connection

M58 DECT Desk Phone

  • Ambient Light & Hook Switch Sensor
  • Integrated Bluetooth
  • Antibacterial Plastic
  • 8 Programmable LED Backlit Line Keys
  • Full Desk Phone Dedicated Function Keys 
  • 5’’ Color LCD

Here’s a high-level feature comparison of Snom’s M100 vs M500:

Visit our website to learn more about the Snom M500 Series! 

Introducing Jabra’s New EarBuds: The Jabra Evolve2 Buds

December 8, 2022 by Tony Monteleone

With the advent and rise of virtual meetings and video conferences that have taken place over the past few years, there has been an advancement in the technology necessary to deliver and meet the demands of such processions. 

And with this rise has come the increase in hybrid workers who work outside the office, whether that be at home, in a remote location, or somewhere on the go. The hybrid worker finds themselves wanting, and in need of, supplemental accessories that will allow them to keep up with this ever-changing technology while providing the comfort, mobility, and resourcefulness they need without having to sacrifice their professionalism. 

Of vital importance when taking part in these virtual meetings is the ability to hear, see, and speak clearly while having the ability to follow what’s going on and be an active participant. As we all know, when one or all of these functions are lost or something goes wrong, you can find yourself in a compromised position as you star in an ill-timed one-person production of “see no evil, hear no evil, speak no evil” where the best you can do is to hope to find pity from your audience as you blame a bad connection, faulty equipment, or feign ignorance because you’d hate to admit that you have forgotten to unmute yourself. 

You may be asking yourself, or you may be addressing me in absentia as I’m nowhere to be found, “My gosh! What’s this? Tony, what’s all that stammering? Product announcements usually list attributes! So, let’s have it!”

What I’m here to tell you about, to talk to you about, is the next step in headphones, the evolution of how you not only hear out of, but wear, headphones with the release of Jabra’s new Jabra Evolve2 Buds.

The Jabra Evolve2 Buds are the new generation of professional true wireless earbuds. The Evolve2 Buds are the new addition to Jabra’s line of headphones and earbuds. These small, lightweight, and discreet earbuds have been specifically designed to easily fit in your ear for all-day comfort while providing crystal-clear sound quality.

Now, you may be saying: “Hey, Tony, I don’t know about this. I don’t like putting things in my ear or even having things put in my ear.” You might be someone who upon just hearing the word “earworm” gets the shivers or the thought of getting water in your ear is enough to keep you on dry land and become the epitome of “landlubber.”

To this, dear reader, I say, these earbuds are different and I ask that you let me put your mind at ease. 

Let me begin by admitting that I am not someone who has been known to be a headphone wearer. Over my many decades of work and taking part in phone calls, conference calls, and meetings, you’d more than likely find the phone handle pressed against my face or the phone on speaker with the volume set to low. Rare would be the sight of me wearing a pair. However, nowadays, as I found myself participating in more and more video calls, I came to enjoy a good, comfortable pair of headphones that fit neatly over my head and settle softly on my ears. 

And after wearing and utilizing the Jabra Evolve2 Buds, I’ve come to a new appreciation for the art of wearing headphones. Not only do these earbuds have a snug fit with no feeling of invasiveness, it feels like you’re not wearing anything at all. 

And being true wireless, I can move about as I listen and talk and still get great call quality without having to worry about missing a beat! 

To help us further understand and get a full picture of the Jabra Evolve2 Buds, and what they have to offer, I’ve compiled the following list of key features: 

  • Professional-grade true wireless earbuds
  • Advanced BluetoothÂŽ Multipoint connection
  • MultiSensor Voice™

You may be thinking that there’s a lot there to take in. But, again, I say it’s OK as we’re going to go through this together.

The Jabra Evolve2 Buds are closed-in true wireless earbuds. There are no wires between the earbuds or between the earbuds and the device, so you won’t have to worry about getting tangled up in, choked by, or caught up in headphone wires. There are no wires, period! With no connecting wires, you are no longer tethered to your desk, improving cordless flexibility and freeing you to move around all you want.

Bluetooth® Multipoint connection allows you to stay seamlessly connected to two devices. Connect your earbuds to two devices of your choice, for example, a smartphone and a laptop. Should you get a call on your smartphone while you are on your laptop, the headset sets an alert on the other device. This ensures you’re always aware of incoming calls and notifications. (The knock knock tone you hear is not the beginning of a bad knock-knock joke, but an alert coming from your earphones.)

With Jabra Evolve2 Buds using Jabra’s trademark MultiSensor Voice™ technology, which uses a combination of four microphones and bone conduction sensors to reduce disruptive background noise, you won’t have to worry about obstructive noises or about not being heard. 

The four microphones transmit your voice clearly from anywhere. Users get the call quality they need to sound professional.

Bone Conducting? Yes, Bone Conducting (not Bone Crushing or anything else harmful). Bone Conducting is just another way of saying vibrations! When you talk while wearing the Evolve2 Buds, the vibrations travel up your jawbone. Then the bone conduction sensors, which are placed in both earbuds, pick up and recognize the vibrations and transmit them as sound, just like a regular microphone. 

And what of this Noise Cancellation, you say? You want more noise cancellation and less noise! Well, if you recall, we talked about a snug, comfortable fit earlier. That snug fit is due to an ultra-compact design that can be combined with Active Noise Cancellation (ANC) to help drown out those outside distractions and soothe into the quieter moments.

And don’t forget Bone Conducting sensors when it comes to Noise Cancellation. These sensors can pick up surrounding noises and other possible interferences, like a rustling wind blowing all around you, and mix these signals with those from the microphones to block out as much of the surrounding noise as possible

Additional Jabra Evolve2 Buds features include a plug-and-play USB adapter that boosts your connection and makes it more stable, with fewer dropouts, and up to 20 meters / 65 feet wireless range, a battery life of 5 hours talk time with up to 33 hours with the charging case, a pocketable charging case with integrated USB adapter storage that is Qi-certified for wireless charging and lastly, the Evolve2 Buds are certified for leading UC platforms and available in a Microsoft Teams variant.

In closing, for those hybrid workers who find themselves working unconventional schedules (sometimes in the office, sometimes at home, sometimes in unconventional places) while adapting to the hybrid work environment, the Jabra Evolve2 Buds do have everything hybrid working professionals need to make the most of working on the go and are definitely worth exploring.

And for me, I got out of my head, put these buds in my ears, and enjoyed the ride!

How to Configure Busy Monitoring on Snom’s M500

December 2, 2022 by Ying-Hui Chen

Have you heard of the Busy Monitoring feature? As the name implies, Busy Monitoring provides the ability to monitor other users within Snom M500 when they are available or when they are active on a call. It effectively reduces interruptions and increases productivity. 

Busy Monitoring can be configured on a Programmable Feature Key (PFK) on both Snom M55 or M58. The PFK LED shows: 

  • Red – when the user is on a call
  • Green – when the user is idle

Pressing the PFK when the monitored user is idle will initiate an intercom call to the monitored user. 

How to Configure Busy Monitoring by WebUI

The configuration is fairly easy! Simply follow these three easy steps: 

  1. On the System > Programmable Keys page, select the handset or deskset that you want to use for monitoring.
  2. On the PFK that you select, click on the Type list and select “Dect Busy Monitoring”. Click on the Value box, and enter the device ID (1-48) of the handset or deskset that you want to monitor.


  3. Repeat the above steps for each additional handset or deskset that you want to monitor.

Snom’s NEW M5xx Series has so much to offer! Visit our website to learn more and don’t forget to join our upcoming webinar that details all the important features you must know about!

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