The New Snom M5XX DECT Series

January 26, 2023 by Tony Monteleone

DECT – DECT – DECT

What do you think of when you hear the word “DECT?”

Do you think of the place within the ballpark where the baseball flies when the hometown hero knocks the ball into the upper deck?

Or you may be thinking of the fisticuffs propelled by your favorite pugilists as he lands blows on his opponent and decks him one in the face.

Or perhaps you have just sat down and finished watching a three-plus hour-long viewing of a high-octane overwrought sequel to a 1980s movie about specialized Air Force pilots and are now gushing with patriotic pride and all you can think about is landing a plane on a flight deck! (With or without the “Mission Accomplished” banner. Your choice!)

Or, on a more serene and peaceful note, as it was/twas recently the holiday season, the only deck that matters is what you do to the halls with boughs of holly.

However, if you do know about DECT, and are one of the more tech-savvy consumers well-initiated in the world of phone technology, then you are someone who knows that I am talking about DECT with a “T” and not a “K.” D-E-C-T!

And you know that DECT is an acronym for Digital Enhanced Cordless Telecommunications.

And being tech-savvy, you know DECT is widely used in wireless phone systems to connect a cordless phone to a base station.

And if you know about tech, and about acronyms, and about the multiple examples of acronyms used in tech terminology which are fun and funny at first, but lose their panache after a while, then you know that providing acronyms usually loses amusement.

And you, Mr. and Mrs.Tech-Savvy Consumer, not only know what technology is out there and available, you know what you want and are astute enough to come to VoIP Supply to get what you need. Not only is VoIP Supply well-versed in current and future trends we can also put together a solution that fits your needs. 

And if you are out looking for that next level of wireless DECT technology that provides better reliability and security, then you are looking towards Snom for the new Snom M5xx DECT Series, their M500 Dect Wireless Family of devices. Snom is one of the best-known and leading brands of professional and enterprise VoIP phones in the industry, committed to the innovation of telecommunication products.

This Snom M500 Dect Wireless Family of devices includes the Snom M55 DECT Handset, the Snom M58 DECT Desk Phone, and the Snom M500 Pro Multicell Base Station.

The Snom M55 Handset has 2.4” color LCD display and 6 backlit dual-color LED programmable keys, a shared directory that houses up to 500 entries and a private directory that hold up to 200 entries, HD Audio for clear communications, an integrated belt clip so that you can easily carry it with you around wherever you may go, and offers up to 19 hours of talk time. 

The Snom M58 Desk Phone has a large 5” color LCD display and 24 self-labeling programmable keys (8 physical) with a designated next-page button, Intercom and Hold, built-in Bluetooth for ease of use and maximum flexibility, with audio quality fine-tuned for maximum voice clarity and background noise reduction.

The Snom M500 Pro DECT Multicell Base Station has Wireless DECT technology that provides more reliability and security than WiFi, charging that lasts up to 19 hours, and provides TLS and SRTP security for places such as hospitals and banks where security is key. The M500 Base Station supports shared calls among multiple cordless desksets/handsets with a single SIP account. With Shared Call Emulation, the Programmable Feature Keys (PFKs) can be configured as KeyLine type, which enables the keys to be used for making calls, picking up held calls, and barging in calls.

The Snom M500 Dect Wireless Family of devices is perfect for any office or any busy environment such as warehouses, restaurants, and stores where mobility is a priority as it allows users the freedom to roam freely within their space without being tied down to one location. 

Let’s face it, no one, including me, you, Abel Magwitch, likes to be tied down with fetters, having their movements severely restricted.

The M500 DECT Base Station can be placed anywhere within your business and has a long-range, so go anywhere in/around your business with no need to worry about dead zones or dropped calls.

The Snom M55 Handset and Snom M58 Desk Phone can be paired to the Snom M500 DECT Base Station. Each Snom M500 Pro DECT Base Station pairs with eight phones and can accept eight calls simultaneously. The M500 Base Station can be set up in a single-cell configuration or dual-cell configuration. To add more calls, easily pair another base station, and add a second for an additional eight calls. 

With so many calls available to add, you can then tell someone to join, who can then tell someone else to join, who also can then tell someone else to join, and next thing you know you are in a group chat, communicating with one another, getting work done while all on the same system. 

And, if anything, with so many people talking with one another at the same time, you may have a flashback to your days of yore chatting it up at a Fraternity/Sorority mixer. Or feel as if you are one of the main players placed in one of those boxes featured in the opening credits of the Brady Bunch. And if you don’t know who or what the Brady Bunch is, then good for you! This means you truly are a modern tech-savvy person with no need to look back at outdated nostalgic television! 

(Should you find yourself daydreaming in such a manner, just don’t forget that you are still at work and need to remain cohesive and maintain clear communication with your team while using one or all of the Snom M5xx DECT Series devices!)

The Snom M55 Handsets and Snom M58 Desk Phones must be registered to the base station in order to make and receive calls. There are three methods of registration: Auto registration, Manual registration (triggered via Web UI), and Manual registration (triggered via LINK button on base).

All M58 desk phones and M55 handset devices have visibility to what lines are busy, on hold, and when incoming calls need your attention. Additionally, the Snom M55 has a paging feature that can be activated with one button on the side of the handset. It can be used to send an intercom message to all team members that have the M55 and M58.

Both M58 desk phones and M55 handset devices come with key features such as Line key, KeyLine1, Speed dial, Busy phone monitoring, Paging zones, and Directory. But don’t worry, all your favorite features such as Hold, Redial, Call Forwarding and Missed Calls are still available on these phones and handsets.

While the Snom M58 Desk Phone is even HAC compliant, both the Snom M58 Desk Phone and Snom M55 Handset are on DECT 6.0 Protocol. If you truly are into rules and regulations, then please note that both devices comply with Part 15 of the FCC rules and Part 68 of the FCC rules and the requirements adopted by the ACTA.

All of the Snom M5xx DECT Series devices are easy to set up and can expand with your business. These wireless desk phones/handsets require no ethernet connectivity, offering flexibility and mobility throughout the workplace. 

With Snom eliminating the need for extra and messy cables lying about all tangled, you are no longer tethered, the strings have been cut. You can go about like your favorite wooden puppet running around in lederhosen and a pointy hat while singing about how you got no strings to hold me down.

So, if you are searching for an intuitive, easy-to-deploy DECT phone solution for your team, something designed for an active, on-the-go workplace, phones that come with easy calling features and deployment options, then the M5xx DECT Series is for you. Snom’s DECT phone solutions are designed to bring scalability and an enhanced user experience that can fit all business needs for a wide variety of verticals including restaurants, retail, manufacturing, warehouses, healthcare, education, and more.

And if this is not enough to convince you, then I, as a former employee of a Comedy Club Bar and Restaurant, can tell you that the restaurant industry is a fast-paced environment where everyone involved in front of and behind the scenes, from hostess to server to the chef to management is running around in some crazed maniacal form where if you’re not moving and communicating, then something is going to go wrong. Oh, what I would have given to have anything as closely comparable as the M5xx DECT Series back then! 

Have you used the Snom M5xx DECT Series yet, what do you think? Now that you’re finished reading, it is your turn to write, leave a comment below. If you’re looking for more information or have more questions reach out to us at [email protected] 

How to Set Up Remote Door Opening with Fanvil i52W & i10V

January 20, 2023 by Ying-Hui Chen

Fanvil i52W is an indoor station with 7-inch color screen and rich interfaces. It is a great device to be used in residential areas, villas, office buildings and other places for receiving calls and communicating through the door phone and achieving remote door-opening. 

The Fanvil i52W works with Fanvil i10V to allow remote door-opening. Today, we are going to show you how to set up this function easily! 

How to Set Up Remote Door-Opening with Fanvil i52W & i10V

Remote door-opening function keeps your facility secure and allows your visitors to enter without hassle. Here are the easy steps to set up this function on Fanvil’s i52W:

  1. First you need to open a web browser and input i10V’s IP address in browser 
  2. Now you will see a screen that allows you to put in login username and password. 

(The default username and password are both ‘admin’ )

  1. Once you are logged in, go to the ‘Function Key’ page on the left menu. 
  2. Select one DSS key and set DTMF as its ‘Type’
  3. Add remote DTMF trigger code in ‘Value’. (The default DTMF Trigger Code is ‘1234’. You can change it to a different code.)
  4. Now click ‘Apply’

Now you are ready to go! When the i10V receives calls with the i52W, simply press the DSS key you just set up on the i52W and it will allow the i10V to open its door immediately.

Visit our webpage to learn more about the i52W and i10V!

January 2023 VoIP Hardware Roundup: New Hotel Phones, New Hardware Promotions, and More!

January 18, 2023 by Ying-Hui Chen

Start the new year off right with the right VoIP hardware and promotions! In this article, we will take a closer look at Grandstream’s GHP Series and more new hardware releases and promotions.

Grandstream’s GHP Series Hotel Phones 

Grandstream recently released the new GHP Series hotel phones! The GHP Series of hotel phones feature easy-to-use IP phones for any hotel room that can be programmed and customized based on the needs of hotels and their guests. 

Key Features:

  • 2 SIP accounts, 2 lines
  • GDMS online device management and provisioning
  • 3-way audio conferencing
  • Speed dial label and swappable faceplate
  • Hearing Aid Compatibility (HAC)
  • Enterprise-level protection including secure boot, dual firmware images and encrypted data storage

Grandstream also released other new products including:

Sangoma New Year, New Phone promotion

Take advantage of Sangoma’s new promotions! Get a free Sangoma P-315 when you sign a 3-year, 4-year, or 5-year unlimited Sangoma Cloud deal.This promotion ends on March 31, 2023.

See more promotions here.

7 Like-New Poly Phones to Start 2023 on the Right Track

January 16, 2023 by Ying-Hui Chen

Don’t sacrifice quality for price! VoIP Supply’s Refresh line of like-new products give you the quality you need at an affordable price. All Refresh Products have undergone an extensive 10-step process in which they were inspected, tested, fully cleaned, upgraded to the latest firmware and repacked for sale.

Check out these 9 hottest like-new Poly phones that will help you start 2023 on track!

  1. Poly VVX 400: 

Poly VVX 400 is a 12-line HD voice business media phone with a 3.5-inch color LCD display and dual 10/100 RJ45 ports. The VVX 400 is an expandable color phone that delivers crystal clear communications, enhanced collaboration and personal productivity. 

Key Features:

  • 12 Line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) Backlit Color LCD
  • Dual 10/100 RJ45 Ports
  • RJ9 headset port
  1. Poly VVX 410 & Poly VVX 411

The VVX 410 and VVX 411 Poly phones are known for their high quality and ease of use. Both phones are great for front line staff handling moderate volume of calls through advanced UC telephony features. The intuitive color user interface makes navigation easy and requires minimal training. Check out this unboxing video below to learn more! 

Key Features:

  • 12 Line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) Backlit Color LCD
  • Dual Gigabit RJ45 Ports
  • RJ9 headset port
  1. Poly VVX 501

From small business to large enterprise, the VVX 501 provides outstanding performance with improved productivity and capabilities such as viewing and managing Exchange calendar and contacts on the phone. Users are also able to enable simplified interactions and dialing using their PC’s mouse and keyboard. 

Key Features:

  • Gesture-based, multitouch-capable, capacitive touchscreen
  • 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
  • Streaming media video playback
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard
  • Voicemail and video mail support
  1. Poly VVX 250

The VVX 250 is another great option to consider for 2023! This enterprise-grade phone comes with quality and reliable performance with a 2.8-inch color display. Our customers love its sleek and elegant design! The VVX 250 combines robust, feature-rich and affordable in one sentence. 

Key Features:

  • 2.8” color LCD screen (320x 240-pixel resolution)
  • 4 line keys
  • 4 soft keys
  • In-call keys: call transfer and hold
  • Illuminated audio keys
  • HD audio
  1. Poly VVX 350

Don’t miss out on the like-new VVX 350 phone! This unit is a 6-line mid-level IP phone designed for small and mid-size businesses. The VVX 350 is equipped with HD voice and Poly’s Acoustic Fence Technology that work together to improve voice clarity. 

Key Features:

  • 6-line
  • 3.5-inch color LCD
  • Illuminated audio keys
  • 2 USB ports
  1. Poly VVX 450

Check out Poly’s VVX 450, a 12-line high-end IP phone with advanced enterprise features such as 4.3-inch color display, HD Voice, Poly’s Acoustic Fence Technology, and more!

Key Features:

  • USB Port
  • 4.3-inch color display
  • HD Voice
  • 2 Gigabit Ethernet ports
  1. Poly Trio 8500 and Poly Trio 8800

If you are looking for a compact, yet efficient conference phone to your mid-sized conference room, consider Poly’s Trio 8500 and 8800! 

These two conference phones pick up voices in 360 degrees and as far away as 20 feet! Poly’s advanced audio technologies have HD Voice, and NoiseBlock ensuring your calls are crystal clear.

Key Features of Trio 8500

  • 5-inch color LCD (720 x 1280 pixel)
  • On-screen virtual keyboard
  • 3 cardioid microphones
  • 14ft/4.3m microphone pickup range
  • Polycom® HD Voice™
  • Polycom® Acoustic Clarity™ technology
  • Polycom® NoiseBlock™

Key Features of Trio 8800

  • Conference Phone System
  • Built-in Wi-Fi
  • Microsoft® Lync™ Server 2010 Compatible
  • FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning
  • Single Line Operation
  • Acoustic Clarity Technology
  • 20 Foot Microphone Range
  • Acoustic Echo Cancellation
  • Patented Polycom® NoiseBlock™
  • Bluetooth 4.0

That’s not all! Visit our Refresh product pages to see all deals!

SIP Chats: Chris Dow of Grandstream

January 5, 2023 by Ying-Hui Chen

We’re back with our first episode of SIP Chats for 2023! Tune in as we have an interesting conversation with Grandstream Channel Sales Manager of North America, Chris Dow!   We will cover everything from Grandstream’s new line of Hotel Phones, to their new conference phone, and so much more!   Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

How to Save Pan, Tilt, Zoom Presets on Jabra PanaCast 20

January 4, 2023 by Ying-Hui Chen

Did you know that you can save your camera view settings on Jabra PanaCast 20? 

Note that you need to download the latest version of Jabra Direct to enable this feature. To learn more about Jabra’s Picture-in-Picture mode, read this article here: What is Picture-in-Picture mode on Jabra PanaCast 20?

How to Save Camera View Settings on Jabra PanaCast 20

You can save two presets: Preset 1 or Preset 2. The preset is then available for you to use when you need it in the future. Here are the simple steps:

  1. Go to Jabra Direct > Jabra PanaCast 20 > Camera controller.
  2. Adjust the camera view however you like using the Pan, Tilt, Zoom controls.
  3. Now click Save to preset.
  4. In the pop-up, select Save to Preset 1/Save to Preset 2

There you go! Are you ready to try this feature for your next meeting? Share your experience with us with a comment below!


VoIP Feature Explained: What is Picture-in-Picture mode on Jabra PanaCast 20?

One of the cool features Jabra PanaCast 20 has to offer is ‘Picture-in-Picture Mode’. Picture-in-Picture mode displays your image in a smaller, separate view in the bottom right corner of your video conference. This feature will be a huge help when you need to focus on and display an area of interest during your meeting.

Picture-in-Picture is very easy to set up!

How to Set Up Jabra’s Picture-in-Picture Mode on PanaCast 20:

Before you start, you need to make sure you have the latest version of Jabra Direct. Click here to download.

Jabra Direct is a secure and free call management for Jabra headsets and speakerphones. Jabra Direct makes sure that your headset is always up-to-date with the latest firmware and allows you to personalize your device the way you like!

After you have the latest Jabra Direct installed:

  • Go to Jabra Direct> Jabra PanaCast 20> Camera Controller
  • Select Picture-in-Picture
  • Adjust camera view using the Pan, Tilt, Zoom controls
  • You can save the camera adjustments as a preset if you ever need to reuse the mode again. 

There you have it! What’s your favorite feature of Jabra’s PanaCast 20? Leave us a comment. We want to know!

5 Cost-Effective Features to Improve Communication in 2023

December 29, 2022 by Ying-Hui Chen

2023 is just around the corner! It’s time to explore some unique features that will help your team improve communications:

  1. Snom M55 

Snom’s M55 comes with the Busy Monitoring feature which allows you to monitor other users within the M500 Pro DECT Multicell Base Station. Now you can see who is available or who is on a call!

  1. Snom M58

Did you know that Snom’s M58 is HAC (Hearing-aid Compatibility) compliant? HAC compliant phones can reduce the likelihood of causing interference noise in hearing aids! 

  1. Grandstream GRP2600

Check out Grandstream’s award-winning GRP Series of Carrier-Grade IP Phones that enables them to use 65% less energy!

GRP2600 Series firmware version 1.0.9.62 will reduce the energy consumption of your IP phone deployments, allowing you to build greener workstations that save money. 

  1. Fanvil A32i

Don’t miss out on this cool feature of Fanvil’s A32i! With Unmanned Mode, Fanvil’s A32i can be connected to the mobile phone, realizing the remote control of the system by the administrator, and providing easier real-time management.

  1. CyberData 011214 

Did you know that Cyberdata’s 011214 Outdoor Intercom supports SRST (Survivable Remote Site Telephony) in a Cisco environment?

SRST takes full advantage of a remote site’s existing network to provide multi-feature redundancy for centralized Cisco call-processing deployments during WAN link failures. 

Cisco Unified Survivable Remote Site Telephony (SRST) offers:

  • Business resiliency through redundant, localized call processing
  • Intelligent and automatic failover configuration without manual IT or telecom intervention
  • Cost-effective operations through a converged voice and data network
  • Centralized IP telephony configuration and management
  • Investment protection and simplified migration

Visit our website to learn more about other cool VoIP products and services.

8 Like-New Products to Increase Your Work Productivity at a Lower Cost

December 19, 2022 by Ying-Hui Chen

Do you have a limited budget this coming year? Try VoIP Supply’s Like-New products! These VoIP devices went through a thorough 10-step reconditioning process and come with a 1-year warranty! To get you started, here are the top 8 like-new VoIP Phones at lower pricing that will increase your work productivity:

  1. Like-New Grandstream GRP2613 $45.99

Grandstream’s GRP2613 is a powerful carrier-grade IP Phone featuring dual Gigabit ports, 3 lines, and zero-touch provisioning. This device is designed to make mass deployment and management a breeze!

Key Features:

  • 2.8″ color LCD screen
  • 3+3 line keys, 3 SIP accounts
  • Gigabit network ports, PoE
  • Digital BLF & speed dial keys, 4 programmable soft keys
  • Support of up to 24 VPKs (4 pages)
  1. Like-New Poly (Polycom) IP 5000 $169.99

If you are looking for a solution for your personal meeting or small conference rooms, Poly’s IP 5000 is your go-to solution! The IP 5000 Phone delivers remarkably clear conference calls with 7-foot microphone pickup and Polycom HD Voice. 

Key Features:

  • Polycom HD Voice for high-fidelity calls at up to 7 kHz – conference calls that sound as natural as being there
  • Polycom’s patented Acoustic Clarity Technology – delivering the best conference phone experience with no compromises
  • Integrated PoE with optional AC power adapter
  1. Like-New Poly (Polycom) Trio 8500 $339.99

Poly’s Trio 8500 is popular for a reason! This device brings the renowned Polycom conference call efficiency and brings it to the midsize conference room in a compact size that does not sacrifice quality.

Key Features:

  • 5-inch color LCD (720 x 1280 pixel)
  • On-screen virtual keyboard
  • 3 cardioid microphones
  • 14ft/4.3m microphone pickup range
  • Polycom® HD Voice™
  1. Like-New Poly (Polycom) VVX 250 $99

Check out Poly’s VVX 250, a robust color IP phone for small offices and cubicle workers! The VVX 250 brings all of the features of the new model for less of the price. It is one of the most popular like-new products at VoIP Supply. 

Key Features:

  • 2.8” color LCD screen (320x 240-pixel resolution)
  • 4 line keys
  • 4 soft keys
  • In-call keys: call transfer and hold
  1. Like-New Poly (Polycom) VVX 350 $149.99

Poly’s VVX 350 is a great option for small and medium-sized businesses. This 6-line mid-level IP phone provides high voice quality, a color display, and features Poly’s Acoustic Fence Technology that improves voice clarity. 

Key Features:

  • Improve call quality with the industry’s best audio
  • Access common phone features quickly
  • Deploy easily for small to medium sized businesses
  1. Like-New Poly (Polycom) VVX 450 $169.99

The Polycom VVX 450 is a 12-line high-end IP phone with advanced enterprise features that any business can benefit from. This phone comes with a clear 4.3’’ color display and features Poly’s Acoustic Fence Technology just like other VVX Series phones.

Key Features:

  • 12-line high-end IP phone 
  • Poly’s HD Voice 
  • Poly’s Acoustic Fence Technology
  1. Like-New Poly (Polycom) VVX 411 $124.99

The Poly VVX 411 is a 12-line HD Voice business media phone with a 3.5″ color LCD display and dual Gigabit RJ45 ports. Designed for knowledge workers and office staff, the VVX 411 has an intuitive larger color display and easily integrates with third-party UC and productivity applications.

Key Features:

  • 12-Line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) Backlit Color LCD
  • Dual Gigabit RJ45 Ports
  • RJ9 headset port
  1. Like-New Poly (Polycom) VVX 501$124.99

The VVX 501 is designed for a broad range of environments from small and medium businesses to large enterprises. The VVX 501 business media phone improves productivity, by complimenting the workplace applications on the user’s computer.

Key Features:

  • Gesture-based, multitouch-capable, capacitive touchscreen
  • 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
  • Streaming media video playback
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard

Visit our website to view more like-new VoIP products!

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