VoIP Failover with Xorcom Twinstar

October 29, 2010 by Garrett Smith

Introducing Twinstar…what do you know about Failover!!!

If you are new to the VoIP game or are a seasoned veteran, we all know that in business…we need to be able to make and receive phone calls. Most businesses rely on this type of communication to handle the day to day business activities. Also, it is required in most cases of an emergency.  With the introduction of IP PBX’s and VoIP, we all know that there are great ways to reduce costs as they relate to your recurring  traditional phone “bills”, but what happens if your  IP PBX decides it wants to crash and fail. In either case, this is a recipe for disaster. What if you can’t make phone calls? Can you run your business? How much down-time can you afford? These are all questions you must ask yourself and consider when deploying a VoIP solution…because these are all very real scenarios that have happened and could happen to you, that is, if you don’t protect yourself.

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IP Camera Types

October 28, 2010 by Nathan Miloszewski

ACTi ACM4201An IP camera, also called a network camera, is a camera with an IP network connection. It can also be described as a camera and computer combined into one unit.  Captured video is transported over an IP network via network switches and is recorded to a PC server with video management software.

That sounds simple enough but when you’re trying to choose the right IP camera you’ll begin to notice how many different types of cameras there are:

That list can be even further segmented but you get the idea.  It can be a dizzying process to wade through the available choices.  But, there’s a reason for all the options and in our ongoing discussion of how to find the right IP camera for your project I’ll be detailing the camera types and how/where they are used.

Oftentimes it’s not just one camera type that’s needed but rather a mix of camera types are utilized to fit the intricate needs of a surveillance system solution.

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SOHO DECT Systems

October 27, 2010 by Garrett Smith

DECT Solutions for your SOHO Environment

So after reading my first two posts on DECT technology and how to design a DECT system, you are now ready to move forward with a solution that fully meets your needs from a hardware perspective. There are a few solutions that are viable to meet your needs with more on the brink. Since DECT phones are becoming more popular by the minute in the VoIP industry, we are seeing manufacturers entering this market and delivering robust cordless solutions that can meet the needs of any SOHO application. Below, we will detail a few of these solutions.

Panasonic DECT Solutions for the SOHO

panasonic_voip

The first solution is actually a new solution and actually a new “player” in the SIP DECT world. Panasonic who is well known for their analog cordless handsets which are very popular in your large retail chain stores such as Best Buy, Target, or Wal Mart have introduced 2 cordless SIP DECT Solutions to the market. The first solution is the KX-TGP550 which is a corded desk IP phone that ships with 1 additional DECT handset which pairs to the base phone. If you are familiar with the Aastra CT solutions, this is very similar EXCEPT, the KX-TGP550 can supply up to 6 additional KX-TPA50 DECT handsets and EACH handset can be allocated as its own individual unique SIP extension unlike the Astra solution that only allows 4 handsets and each handset inherits Line1 configuration of the base phone. Here is a good look at how the KX-TGP550 and KX-TPA50 handsets function.

panasonic_dect_system

The solution allows for 8 individual SIP extensions but SIP extensions may also be shared between each handset and/or base unit. A good look at how this is configured via the web GUI interface is below:
panasonic_dect_screenshot

The KX-TGP550 base phone can also act as BLF/Speed dial application as it contains 6 keys which are each dedicated to a unique handset paired to it. Receptionists can use these buttons to see if the person is on a call or available to take a call and even press that users handset button to speed dial them. They can also press a “ALL” button which essentially calls every handset on the DECT network.  A good look at how this is setup and displayed is below:

panasonic_dect_system_closeup

The next solution offered by Panasonic in the SIP DECT world is the KX-TPG500 which offers a DECT base station that physically connects to your LAN network via cat5 and transmits DECT signal as well handles the SIP registration between the paired DECT KX-TPA50 handsets and the SIP Call server or provider. The KX-TPG500 ships with a single base station and handset. It can support a total of 6 DECT KX-TPA50 handsets and 8 SIP registrations. Here is a good look at how this solution is setup:
panasonic_dect_key_system
Both solutions are viable for SOHO applications and can completely transform your home or small office into an entire cordless mobile phone system. The only downside to these solutions is that there are currently no DECT repeaters available to extend DECT signaling to greater ranges.

snom_logo

The next DECT SOHO solution is manufactured by Snom and has been around for quite some time. The Snom DECT solution is called the Snom M3. The M3 ships with a DECT base station that transmits DECT signal and also handles SIP registration between the 8 additional M3 handsets that can be paired to it. It ships with 1 handset and each handset can be programmed with its own unique SIP extension. The base can handle 3 concurrent calls at any time and unlike most DECT solutions, the M3 DECT solutions offers DECT repeater options that can be spread out within the main base’s DECT frequency to offer a greater range of DECT signal coverage. The base can support up to 6 additional DECT repeaters which can be purchased separately. Below is a good example of the Snom M3 solution and how the DECT repeaters offer greater signal coverage.

snom_m3_dect

Each Snom handset supports a speakerphone option, 2.5mm headset jack, customizable ring/vibrate options, color LCD, out of range notification, low battery notification, and ships with its own desktop charger.
aastra_logo

Aastra also offers a SIP DECT Solution called the MBU-400. The MBU-400 ships with a single MBU-400 DECT base station that broadcasts DECT frequency and handles 8 unique SIP registrations between each paired Aastra DECT 420d handset. The MBU-400 ships with 1 420d handset and can handle up to 8 total 420d handsets which can be purchased separately. The base is unique to other DECT solutions because it can handle 4 concurrent calls, 3 VoIP over the LAN connection, and 1 PSTN via its FXO port. This is also useful in cases where your network may go down. The FXO port is also utilized as a lifeline and calls are automatically routed over to the FXO port if the base loses its SIP registration or network connectivity.

aastra_sip_dect

Each 420d handset offers a speakerphone, 2.5mm headset jack, ring and vibrate options, out of range indications, low battery indications, ships with its own desktop charger, color LCD, distinctive ringing, customizable phonebook, and over the air updates. The downside to the Aastra MBU-400 is it doesn’t offer any DECT repeater option.

siemens_gigaset_logo

And last but not least, we have Siemens Gigaset which offers 2 SOHO SIP DECT solutions, the A580IP and S675IP. Pictured below the A580 IP ships with (1) A58H DECT handset and 1 DECT base station that interfaces with your LAN network. The base can support up to 6 total Siemens Gigaset DECT handsets and Siemens provides a few different models linked and pictured below. All handsets support Wideband voice quality through HDSP technology which is a feature that sets this solution apart from any of the DECT solutions talked about previously.
gigaset_a580

Additional Handsets that are supported on the A580 IP solution and can be mixed and matched include the following:

siemens_gigaset_dect_handsets

The second SOHO DECT solution offered by Siemens Gigaset is the S675 IP. The S675 IP solution ships with 1 S67H DECT handset and like the previous solution can support up to 6 total DECT handsets paired to the S675 IP base unit. The base unit contains a single LAN port to connect to your network as well as 1 FXO port to connect to your local land line. It supports 3 concurrent calls, 2 VOIP and 1 through the FXO port via PSTN. This is also used for failover. Below is a picture of the S675 IP and a listing of its supported HDSP DECT handsets.
siemens_gigaset_s675_ip
Additional Handsets that are supported on the A580 IP solution and can be mixed and matched include the following:

siemens_gigaset_s675_handsets

And that about does it for SOHO IP DECT solutions. Stay tuned for my nest post which will describe a few enterprise level DECT solutions.

Digium Announces Asterisk SCF

Nothing like kicking off Astricon with a bang!

In what is becoming a yearly tradition at Astricon, Digium announced it’s latest open source innovation Asterisk SCF.

Asterisk SCF or Asterisk Scalable Communications Framework is an open platform for telephony developers to create voice, video and text  applications that require high levels of availability, scalability, extensibility, fault-tolerance and performance.

Prior to the announcement and development of Asterisk SCF Digium had been consistently dogged by developers and competitors for Asterisk’s lack of “scalability” and “reliability” when put to use for enterprise or carrier applications.

With the release of SCF, Digium hopes to change that.

“The Asterisk community asked for easier ways to use Asterisk in larger and more complex applications,” said Mark Spencer, creator of Asterisk and Digium’s founder and chief technology officer. “They want to make massive scalability and fault tolerance simple, they want rich APIs for developing applications, and they want performance that effectively utilizes modern systems and architectures. Rather than trying to ‘grow’ Asterisk to address these areas, Digium and a committee of Asterisk developers decided that a companion product would be the most effective approach, since it allowed us to consider the widest range of tools, platforms and architectures.”

Asterisk SCF will not be a replacement for the Asterisk software, but a parallel platform for those developers and solution providers who need additional functionality that straight Asterisk does not provide.

For more information about Asterisk SCF or to download a BETA version visit Asterisk.org.

More from: Asterisk Garrett Smith

Is Skype Becoming Yet Another VoIP Service Provider?

October 26, 2010 by Garrett Smith

It sure seems so.

From their trunking partnerships with big names like Avaya to the cutting off of API access to companies like fring everything you read these days seems to point to the fact that Skype has surrendered to becoming yet another VoIP service provider.

The one time poster child for innovation and disruption in telecommunications is shaping up to become nothing more than a cheap minutes pusher. You can thank eBay’s mismanagement, increased competitive threats and a pending IPO for that.

It’s recent announcements and partnerships seem to point Skype direction straight to the enterprise. Not the small medium business – where Skype is very popular (and currently best fits as a communications solution).

Skype could have delivered on, say, some sort of hosted PBX solution rather than simply turn itself into the cheap pipe for large companies.

It hasn’t gotten mobile right yet either (Which just so happens to be one of the fastest growing ways to make a VoIP call). Many argue that companies like fring and Nimbuzz are eating Skype’s lunch.

No one can refute the fact that making a communications service ubiquitous is difficult – if not down right impossible – given the access fragmentation that is present today.

But for a service that once held this promise, it is difficult to watch it meander down the path that so many others before it have taken.

Cheap minutes might drive revenues today, but Skype going to need more than that if it wants be around tomorrow.

Asus Video Phone for Skype – a Hit for Holiday Gift Giving

Asus SVIT Video Phone for Skype

The Asus SV1T is a standalone Skype video phone which allows you to make free video calls to other Skype users and inexpensive video and voice calls to landlines and mobile phones.  Unlike using your webcam and microphone, the Asus SV1T can be used anywhere in your home or business independent of your PC.  The SV1T simply needs a broadband internet connection. You can connect it via a cable if there is a router nearby, or connect it wirelessly if you have WiFi in your home or business.

Features That Make the SV1T a Sure Hit

The Asus SV1T features a 7inch color TFT LCD touch screen that allows for easy navigation at your fingertips.  It’s integrated speaker and microphone mean it is truly portable and doesn’t have many pieces to move or arrange on a countertop.  The SV1T features a 2.5mm headset jack in the event that you would like the topic of your calls to be private or amplified over speakers and a 2.5mm microphone jack if you need to hear a  bigger audience (think 30 family members in your living room on Christmas day calling over to your brother in Iraq….)

Besides the awesome functionality of the Asus SV1T in general, there are 2 features that make it a great item for the home.  First of all it looks cool.  The SV1T comes in black (SV1TS) or white (SV1T) and looks like a small CRT TV but slightly thinner.  White would compliment most kitchens, where black would look cool in the living room or a bedroom.  The 2nd cool feature is that you CAN put it in your kitchen, living room, or bedroom. If your home has a WIFI network, the Asus SV1T can connect wirelessly from anywhere within range while maintaining stunning video quality and clear voice calls.  If you choose to make your video call from your couch, you can do that! The Asus SV1T features an included lithium ion battery which allows it to be unplugged and used wherever you choose, as long as it is in range of the WiFi network.

In addition to the capability to make free video calls to other Skype members, you can make inexpensive voice and video calls to non-Skype members via Skype-In/Skype-Out.  If you choose to follow recent trends and be rid of your home landline, you can utilize Skype for all your home calling needs via Skype-In (inbound calls to your Skype account from landlines or mobile phones) or Skype-Out (inexpensive voice/video calls to landlines and mobile lines).   The Asus SV1T offers normal Skype features such as call forwarding, Skype Voicemail, and conference calling (as a guest only).

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How To Choose The Right IP Camera

October 25, 2010 by Nathan Miloszewski

I’ve talked about the advantages of IP cameras and where they are used but, there is a lot to choose from.  Why are there so many options and how can choosing the right IP camera be less difficult?

IP cameras have considerably more functionality than their analog counterparts due to the available technology which allows for great flexibility.  This is also driven by end users increasing demands on the products that shape the video surveillance market.

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Introducing Nationwide VoIP Installations

October 20, 2010 by Garrett Smith

The Problem With VoIP

deploy_smallIf you’ve spent any amount of time around VoIP you know that difference between a great experience and a crap one often comes down to how well the systems and services were implemented.

Installations Aren’t Always Easy

For most deploying VoIP is a daunting, if not impossible task.

Successfully navigating the myriad of factors involving a VoIP deployment – from the available bandwidth to transport calls to the condition of the network infrastructure and the equipment used – can get pretty complex.

Not to mention the time and effort that is involved. If you’ve ever snaked cable runs, you know what I’m talking about.

Introducing Deploy by VoIP Supply

That’s why today we are excited to announce Deploy. Deploy is VoIP Supply’s new nationwide VoIP installation services.

Through Deploy business of all sizes can now make the daunting task of deploying VoIP fast, easy and affordable. Featuring everything from site assessments and phone consultations to Cat5e cable and VoIP system installations, Deploy is designed from the ground up to eliminate all of the hurdles to your success that VoIP Supply has seen over the last seven years.

VoIP Installations From the VoIP Experts

Backed by a nationwide network of licensed and certified field technicians, an industry leading Service Level Agreement and a Lifetime Workmanship Warranty, Deploy delivers everything you need to ensure your systems and services are properly implemented.

For more information about Deploy, or to get started with your VoIP installation, please visit the VoIP installations section on VoIPSupply.com or call 800.398.8647.

Adding VoIP to Your Home Network

Voice over Internet Protocol isn’t going anywhere. It’s here and it’s staying. It’s time to bid farewell to your traditional phone in your home and welcome VoIP phones or VoIP service to enjoy calling to friends and family in US, Canada or any destination in the world at a rate which will suit your budget.

VoIP phone service not only saves you on your calls, but lets you enjoy all value-added features, which otherwise are charged for in case of your traditional phone. Owing to these facts, people are abandoning their traditional phones and going head-over-heels for purchasing residential VoIP services. I want to outline some basic options or requirements that you will need to get started.

Soft Phone Options

A soft phone is a software program for making telephone calls over the Internet using a general purpose computer, rather than using dedicated hardware. Often a soft phone is designed to behave like a traditional telephone, sometimes appearing as an image of a phone, with a display panel and buttons with which the user can interact. A soft phone is usually used with a headset connected to the sound card of the PC, or with a USB phone.

It’s important to differentiate soft phones from services based on soft phones. Skype, Google Talk, and Vonage are Internet telephony service providers having their own soft phones that you install on your computer. Unfortunately these three major providers are not interoperable, and you can’t place a direct call between them.

Currently VoIP Supply is carrying a wide variety of Skype hardware and accessories. This includes Skype phone, wireless phones, and headsets to name a few. Check out these great deals here.

VoIP Analog Adapters

A VoIP Adapter, most commonly known as (ATAs) are used by many VoIP companies selling a Telco-alternative VoIP service, where the device is used to replace a user’s connection to a traditional telephone company. When sold in connection with a VoIP service, the ATA is often locked so it cannot be used with a competing service, and the user can only partly change its configuration. Some providers do sell devices that are not locked and can be used with any compatible provider. All of the products that VoIP Supply sells are unlocked and can be used with any provider that allows you to bring your own device to their offering.

Some of the more popular brands that we carry are Linksys and Grandstream. Inside those brands you some various types.

  • Single FXS – A single FXS VoIP adapter allows you to connect one telephone. Single FXS VoIP adapters come with either one or two Ethernet ports.
  • Dual FXS – A dual FXS VoIP adapter allows you to connect up to two telephones. Dual FXS VoIP adapters come with either one or two Ethernet ports.
  • FXO / FXS – A FXO / FXS VoIP adapter allows you to connect a single telephone and a single POTS line. These combination adapters are typically used to provide fail-over or life-line capabilities.

VoIP Phones

Utilizing a VoIP phone can really enhance the over VoIP experience. A VoIP phone works by taking your analog voice and converting it into digital packets that are then transmitted across a network using. VoIP phones can also convert digital packets in analog voice streams. To accomplish this conversion and transfer of voice stream a VoIP phone uses specific set of VoIP protocols and voice codec’s.

Here at VoIPSupply.com we have a wide variety of ip phones to choose from. We carry all of the major brands including Polycom, Aastra, Linksys, Snom and Grandstream to name a few. All of the phones we offer are great choices for any user level.

If you need assistance choosing any of the above hardware option feel free to contact me directly.

[email protected] or 1-888-398-8647 X3417.

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