IP Surveillance Systems Restricted by IT Departments?

April 4, 2011 by Nathan Miloszewski

A report commissioned by Axis shows that some retailers are unable to implement an IP based surveillance system due to perceived bandwidth limitations and a lack of collaboration from the company’s IT department.

However the report also suggests that while many stores still rely on CCTV analog systems, that IP-based surveillance is on their horizon so that they can gain not only the added benefits from IP systems but to realize the highest ROI possible. 

Retailers are realizing they can use their camera system for more than just loss prevention and are beginning to embrace IP surveillance systems as a marketing tool for business intelligence to improve store layouts and efficiency in applications such as:

  • People Counting
  • Customer Behavior
  • Customer Service – Queue monitoring/management

For more on IP camera business applications check out How Intelligent Video Detects Objects and How to Integrate IP Video Management Into Your Business.

 

VoIP Supply Named 2010 Vendor Supplier of the Year

VoIP Supply is proud to announce that TMC, a global, integrated media company, has named VoIP Supply  the 2010 TMC Vendor Supplier of the Year for outstanding performance and dedication to deliver VoIP and IP Communications solutions to its customers.

“VoIP Supply is proud to be recognized as the Vendor Supplier of the Year for the VoIP marketplace because this vendor-supplier-2010-MEDIUMaward is a testament to the talent, expertise and dedication of our people,” stated Benjamin Sayers, CEO of VoIP Supply LLC.  “Our goal is to deliver the best products and/or solutions to our customers; those expecting to be part of a superior customer experience before, during and after each interaction.”

Garrett Smith, Chief Marketing Officer, further explains that “Where we differentiate is with our services, like device consultation, selection and provisioning. Plus with the number of businesses, service providers and resellers that we touch, the variety and the longevity of these relationships put us in a position where anyone can come to VoIP Supply and work with us to find the right fit for their situation. All of this makes for a top notch customer experience.”

While Voice over IP solutions are not exactly simple, VoIP Supply’s live sales, service and support staff is highly trained and can educate and guide customers with proper product selection to ensure success and satisfaction.

TMC is proud to recognize VoIP Supply as a TMC Vendor Supplier of the Year for its unwavering dedication to provide exceptional VoIP and IP Communications products with a proven commitment to the customer experience,” said Rich Tehrani, CEO, TMC.

FREE Grandstream Phones – Case-Pack Promotions

April 1, 2011 by Nathan Miloszewski

For a limited time and while supplies last, VoIP Supply is offering case-pack promotions on select Granstream IP Phones.

Grandstream GXP2000 Case of 8

Buy (7) Grandstream GXP 2000’s and get (1) FREE for only $65.63 per phone.

GXP2000 phones offer:

  • Visual message indicator, full duplex hands-free speakerphone, and dual 10M/100Mbps Ethernet ports.
  • Intuitive user interface, large back-lit graphical LCD display with support for multiple languages.
  • Security and privacy protection, and screen content customization using XML.

Grandstream GXP285 Case of 16

Buy (14) Grandstream GXP285’s and get (2) FREE phones at a low $52.50 per phone.

GXP285 phones offer:

  • Broad interoperability with most of the leading IP PBX, Softswitch platforms and 3rd party SIP devices.
  • Dual 10/100M Ethernet ports and integrated Power-over-Ethernet (802.3af PoE).
  • Support for multiple languages and full duplex speakerphone with acoustic echo cancellation.

Axis M32 Series Application

March 31, 2011 by Nathan Miloszewski

Axis offers the M32 series which is a nice line of reasonably priced ($380.00 – $500.00) Fixed Dome IP axis m3203 cameras featuring tamper resistance, optional vandal resistance, digital PTZ, motion detection, and tampering alarm:

  • Axis M3203
  • Axis M3203-V (Vandal Resistant)
  • Axis M3204
  • Axis M3204-V (Vandal Resistant)

If you’ve ever wondered what this type of IP camera can do for you check out how it’s being used in a retail, point of sale (POS), and warehouse setting at BJ’s Wholesale Club.  Courtesy of SourceSecurity.com this case history outlines:

  • Business challenges
  • Retail safety, security, and loss prevention
  • The solution and benefits

Read the full story to see how they were able to integrate Axis IP Cameras into their existing systems and serve their needs:

AXIS M32 Series is an innovative line of compact fixed dome cameras designed for retail surveillance. With HDTV support, AXIS M32 Network Cameras provide excellent image quality and dependable video at an affordable cost. The sleek cameras come with easy installation and practical features including PoE, varifocal lens, H.264 and a pixel counter.

 

snom Targets SMB Market with Interoperability

According to snom the snom 821 is the most popular model among their 8xx series and has been tested and approved for interoperability with Microsoft Office Communications Server (OCS) 2007 R2.

And as reported by Stephanie Mosca at TMC, this “is the only phone in the market that can operate in a mixed environment of Microsoft OCS R2 and SIP on a single phone.”

As snom strives to increase the flexibility of their offerings they understand that interoperability is very important to small office/home office (SOHO) and the SMB market.  The snom 821 marks the second phone that’s officially compatible with Microsoft OCS 2007 R2 with the snom 300 being the other.

Check out David Sims “snom Showcases Flexibility, Interoperability for SMB-Targeted VoIP Phones” for more info.

The 5 Best Practices for Implementing Intelligent Video

March 30, 2011 by Nathan Miloszewski

I’ve posted many articles about intelligent video.  There’s a lot to it, there are many nuances, and there are many options.  In an effort to start tying the whole picture together this post is a brief explanation of the best practices to observe when implementing intelligent video.

In the near future I will also write about the best practices for using intelligent video applications like license plate recognition or facial recognition.

Here are the 5 best practices for understanding the framework behind a successful intelligent video solution.

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No Jitter – "8 + Ways to Save on Communications"

I wanted to bring attention to a very extensive article written by Gary Audin over at No Jitter titled “8 + Ways to Save on Communications” that looks at ways for an enterprise to save money in their communications budget.

These cost savings ideas are based on panel suggestions from the 2011 Enterprise Connect Conference and as Audin explains, there are two distinct angles to work from when trying save on communications:

  • One-time costs
  • Continuing/on-going savings

He goes on to add that:

“Some of the recommendations appear to be modest in their savings but can add up if applied across the board in a large enterprise. Small enterprises may benefit even more because the IT staff is stretched thinly and may not have found time to investigate the potential savings. The savings are listed in the order they were presented. The speaker’s name is next to the recommendation title. I have added my own comments to each presentation.”

Click here to read the full article that goes into great detail.  Thanks for sharing your ideas and comments, Gary!

Microcopter Surveillance

Rising from the ground using eight rotors, a micro-helicopter goes undetected to transmit GPS coordinates and images of sensitive locations to soldiers or SWAT team members ready to strike.

If you think that microcopter surveillance in this age of UAV’s (unmanned aerial vehicles) being used by the Air Force and Navy doesn’t sound far-fetched, you’d be right.

A graduate student at Florida Tech is working on just that for his master’s degree project.

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